HubSpot Overview
HubSpot's CRM platform offers essential marketing, sales, service, operations, and website-building tools. Businesses are empowered to grow efficiently with this software suite.
Use Cases
Customers recommend Social Media Management, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using HubSpot.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot.
HubSpot Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot works with different mediums / channels such as Social Media. E-Mail. Website etc.
HubSpot's features include Landing Page, SEO, Templates, etc. and HubSpot support capabilities include Chat Support, Email Support, AI Powered, etc. also HubSpot analytics capabilities include Analytics, and Custom Reports.
Reviews
"A clear view of what tickets are a priority has had a direct impact on our team's results. Overall, we're operating at a higher level with HubSpot's tools." - Doug Dotts
HubSpot, Renderforest Video, Walls.io, AgencyAnalytics, Statusbrew, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot
Top Industries
- Marketing and Advertising
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
HubSpot Customer wins, Customer success stories, Case studies
How can HubSpot enhance your Communication Management process?
What solutions does HubSpot provide for Content Management?
How can HubSpot enhance your Engagement Management process?
How does HubSpot address your Inbound Marketing Challenges?
140 buyers and buying teams have used Cuspera to assess how well HubSpot solved their Marketing Automation needs. Cuspera uses 116167 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A clear view of what tickets are a priority has had a direct impact on our team's results. Overall, we're operating at a higher level with HubSpot's tools. Testimonial By Doug Dotts |
|
Most of the automation tools in the market we considered were good for outbound email marketing, but from an Inbound Marketing perspective, none were as good as HubSpot. Those options were also better suited to enterprise companies. Testimonial By KAPIL ARORA |
|
HubSpot is a great tool and it's helping us to grow our business. We've enjoyed working with the onboarding and services teams, and they've both helped coach us to inbound marketing success. Testimonial By Claes Friberg |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Doug Dotts Director of Client Outcomes Unific |
A clear view of what tickets are a priority has had a direct impact on our team's results. Overall, we're operating at a higher level with HubSpot's tools. Testimonial By Doug Dotts |
|
KAPIL ARORA Founder TransFunnel |
Most of the automation tools in the market we considered were good for outbound email marketing, but from an Inbound Marketing perspective, none were as good as HubSpot. Those options were also better suited to enterprise companies. Testimonial By KAPIL ARORA |
|
Claes Friberg Partner QBank |
HubSpot is a great tool and it's helping us to grow our business. We've enjoyed working with the onboarding and services teams, and they've both helped coach us to inbound marketing success. Testimonial By Claes Friberg |
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Frequently Asked Questions(FAQ)
for HubSpot
What is HubSpot?
Hubspot is a Growth Platform consisting of a stack of Marketing, Sales and Service software. It includes a Marketing Hub, Sales Hub, Service Hub and a free CRM module. It can be used by Sales Leaders, Marketers, Customer Service Teams, Business Owners, and Operations Managers.
Hubspot CRM includes automated Sales pipeline data in a dashboard format, updated in real-time, Sales tracking tools, email templates, updated contacts list, live chat and more.
Hubspot Marketing Hub includes landing pages and email templates for content creation, diversion of web-traffic to key pages, drip-campaigns and email tools for converting leads into customers. Hubspot Marketing Hub features also include Marketing automation tools, customising content and campaigns to increase leads and referrals and customer conversions.
Hubspot Sales Hub features include automated follow-up emails, live chat with prospects and leads, website visitor information in real-time, predictive lead scoring and pipeline management.
Hubspot Customer Service includes tools for enhancing customer experience such as one universal Inbox that brings in sync communication from all channels, automated and self-service customer help tools.
What is HubSpot used for?
What are the top features of HubSpot?
Who uses HubSpot?
What are HubSpot alternatives?
Where is HubSpot located?
Peers used HubSpot for social media management and communication management
HubSpot Competitors
HubSpot Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (352) |
| Analytics | Read Reviews (6554) |
| Custom Reports | Read Reviews (16492) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (352) |
| Analytics | Read Reviews (6554) |
| Custom Reports | Read Reviews (16492) |
HubSpot Integrations
HubSpot integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot
Software Failure Risk Guidance
?for HubSpot
Overall Risk Meter
Top Failure Risks for HubSpot
HubSpot, Inc News
TrueDialog Expands HubSpot Capabilities with Enterprise-Ready SMS Messaging Solution
TrueDialog has launched a new SMS integration for HubSpot, enhancing its capabilities with enterprise-grade SMS messaging. This integration allows HubSpot users to send one-to-one and mass SMS messages directly within their environment, leveraging features like automatic opt-out handling and high-volume bulk sends. It aims to increase customer engagement with SMS open rates above 95% and response rates up to 45%.
HubSpot Expands Board and Reports Strong Q3 2025 Results - The Globe and Mail
HubSpot expanded its board by appointing Clara Shih as a Class III director and reported a 21% increase in Q3 2025 revenue to $809.5 million. The company emphasized its AI strategy and customer expansion as key growth drivers.
HubSpot Partners Meticulosity and Scitecs Launch Meticulosity Global to Expand ... - EIN Presswire
HubSpot partners Meticulosity and Scitecs have launched Meticulosity Global, a new entity aimed at expanding HubSpot's impact across EMEA and APAC regions. This collaboration enhances their ability to serve enterprise clients with cross-regional teams, combining local expertise with global reach. The venture supports HubSpot's upmarket expansion and strengthens its position as a leading global CRM platform.
Nook welcomes Inderjit Brar to lead core system integrations in HubSpot - CUInsight
TrueDialog has launched a new SMS integration for HubSpot, enhancing its capabilities with enterprise-grade texting solutions. This integration allows HubSpot users to send SMS messages directly from the platform, offering features like automated workflows and personalized messaging. The integration aims to improve customer engagement with high open and response rates, supporting marketing, sales, and service functions.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
How can HubSpot optimize your Social Media Management Workflow?