Zoho Backstage Overview

Here’s the scoop on Zoho Backstage! We've gathered over 355 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho Backstage, EngageZ, Hopin, e2m Platform, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho Backstage is right for your needs? Our Cuspera AI engine can evaluate how Zoho Backstage fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Backstage supports business activities such as:

  • Event Management
  • Engaging And Following Up
  • Collaboration
  • Trade Show Marketing
  • Social Media Marketing

Zoho Backstage can help you with many business goals, such as Launch New Products, Improve Digital And Social Presence, and Enhance Customer Relationships. It can help manage these activities if you use Offline Promotions Mobile etc. for these needs. As a solution, Zoho Backstage's capabilities include Ticketing, Microsites, Personalization, etc.

Zoho Backstage was founded in 1996. Retail Vertical is its biggest customer base.

Reviews

"Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand t...o offer advice and support. They are friendly and, most importantly, know how to help us get the best out of the software. " - Joseph Oakley

Cuspera Reviews

50 buyers and buying teams have used Cuspera to assess how well Zoho Backstage solved their Event Management needs. Cuspera uses 355 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Business Priorities

Launch New Products and Improve Digital And Social Presence are the most popular business priorities peers achieved using Zoho Backstage.

Other priorities:

  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Event Management , Engaging And Following Up , Collaboration , as the business use cases that they have been most satisfied while using Zoho Backstage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Event Management with Offline and Promotions

4.96/5 ★

Read Reviews (48)

"...During the evaluation, their main requirement was finding a comprehensive tool that could manage event ticketing and help them build an event website without having to write a single line of code, all while spending mindfully...." Case Study BusinessNZ
Engaging And Following Up with Mobile, Mobile App, Promotions and E-Mail

4.80/5 ★

Read Reviews (19)

"...From multi-language website builder to a mobile app for attendee engagement...." Online Event Management Software
Collaboration with E-Mail, Website, Promotions and Social Media

4.75/5 ★

Read Reviews (11)

"...We wanted a way to share the presentation content with the audience, so they could follow along with the speaker, monitor it on their phones, and then pose questions...." Case Study LeBros
PEER EXPERIENCES
Event Management with Offline and Promotions

4.96/5 ★

Read Reviews (48)

"...During the evaluation, their main requirement was finding a comprehensive tool that could manage event ticketing and help them build an event website without having to write a single line of code, all while spending mindfully...." Case Study BusinessNZ
Engaging And Following Up with Mobile, Mobile App, Promotions and E-Mail

4.80/5 ★

Read Reviews (19)

"...From multi-language website builder to a mobile app for attendee engagement...." Online Event Management Software
Collaboration with E-Mail, Website, Promotions and Social Media

4.75/5 ★

Read Reviews (11)

"...We wanted a way to share the presentation content with the audience, so they could follow along with the speaker, monitor it on their phones, and then pose questions...." Case Study LeBros

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 355 insights from peers and experts to help you assess how these Zoho Backstage use cases fit your Event Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Backstage testimonial

Joseph Oakley

Senior Marketing and Event Manager

ITP Media Group

Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand to offer advice and support. They are friendly and,... most importantly, know how to help us get the best out of the software.

Testimonial By Joseph Oakley
Zoho Backstage testimonial

Marthe Bosma

Head of Operations

Cybiant

Our favorite thing about Zoho Backstage was it was a full-stack platform that supported our virtual event from start to finish. It was also very easy to use and the Customer Support team was always available to help us when needed. Testimonial By Marthe Bosma
Zoho Backstage testimonial

Rubens do Carmo

CEO and Project Manager

Ato3

The customer support at Zoho Backstage is impressive. It’s amazing how they make quick improvements to the platform based on our requests, which are often for completely individual functionality. It makes me very happy because I know that if the platform doesn't have something I need today, it will... soon have it.

Testimonial By Rubens do Carmo
CUSTOMERS TESTIMONIALS
Zoho Backstage testimonial

Joseph Oakley

Senior Marketing and Event Manager

ITP Media Group

Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand to offer advice and support. They are friendly and,... most importantly, know how to help us get the best out of the software.

Testimonial By Joseph Oakley
Zoho Backstage testimonial

Marthe Bosma

Head of Operations

Cybiant

Our favorite thing about Zoho Backstage was it was a full-stack platform that supported our virtual event from start to finish. It was also very easy to use and the Customer Support team was always available to help us when needed. Testimonial By Marthe Bosma
Zoho Backstage testimonial

Rubens do Carmo

CEO and Project Manager

Ato3

The customer support at Zoho Backstage is impressive. It’s amazing how they make quick improvements to the platform based on our requests, which are often for completely individual functionality. It makes me very happy because I know that if the platform doesn't have something I need today, it will... soon have it.

Testimonial By Rubens do Carmo

Case Studies

COMPANY CASE STUDIES
Zoho Backstage case study
Case Study LeBros

LeBros uses Zoho Backstage to bring digital interaction to events

Read More
Zoho Backstage case study
Case Study BusinessNZ

BusinessNZ Council holds successful election conference and survey online with Zoho Backstage

Read More
Zoho Backstage case study
Case Study La French Tech México

Zoho Backstage helps La French Tech México automate their event management process

Read More

Video

Zoho Backstage - Spotlighting the People Backstage

Video Thumbnail

Popular Business Setting

for Zoho Backstage

Top Industries

  • Retail
  • Telecommunications
  • Medical Practice

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Zoho Backstage to Launch new products and Improve digital and social presence

Peer and Expert Opinion on Features

for Zoho Backstage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.59/5 ★

Read Reviews (41)
Microsites

4.53/5 ★

Read Reviews (12)
Personalization

4.67/5 ★

Read Reviews (10)
Landing page

4.66/5 ★

Read Reviews (9)
Feedback surveys

4.32/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Ticketing

4.59/5 ★

Read Reviews (41)
Microsites

4.53/5 ★

Read Reviews (12)
Personalization

4.67/5 ★

Read Reviews (10)
Landing page

4.66/5 ★

Read Reviews (9)
Feedback surveys

4.32/5 ★

Read Reviews (7)

IT and Other Capabilities

for Zoho Backstage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.90/5 ★

Read Reviews (10)
Data Export

3.53/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.90/5 ★

Read Reviews (10)
Data Export

3.53/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.65/5 ★

Read Reviews (21)
Email Support

3.42/5 ★

Read Reviews (1)
Chat Support

3.42/5 ★

Read Reviews (1)
Phone Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.65/5 ★

Read Reviews (21)
Email Support

3.42/5 ★

Read Reviews (1)
Chat Support

3.42/5 ★

Read Reviews (1)
Phone Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.62/5 ★

Read Reviews (10)
Custom Reports

4.60/5 ★

Read Reviews (46)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.62/5 ★

Read Reviews (10)
Custom Reports

4.60/5 ★

Read Reviews (46)

Software Failure Risk Guidance

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for Zoho Backstage

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Backstage

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE