Zoho Backstage Overview

Zoho Backstage is a comprehensive event management software offering features from a multi-language website builder to a mobile app for attendee engagement. A free trial is available.

Use Cases

Customers recommend Event Management, Engaging And Following Up, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Backstage.

Other use cases:

  • Trade Show Marketing
  • Social Media Marketing
  • Communication Management
  • Coaching
  • Scheduling Post To Social Media
  • Generation Of New Leads
  • Advertisement
See all use cases See less use cases

Business Priorities

Launch New Products and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Zoho Backstage.

Other priorities:

  • Enhance Customer Relationships
See all business priorities See less business priorities

Zoho Backstage Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Backstage works with different mediums / channels such as Offline. Promotions. Mobile etc.

Zoho Backstage's features include Ticketing, Microsites, Personalization, etc. and Zoho Backstage support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Zoho Backstage analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand t...o offer advice and support. They are friendly and, most importantly, know how to help us get the best out of the software." - Joseph Oakley

Peer review evidence (same sources as the product rating summary)

"...Zoho backstage is the best event management software that will help you conduct events such as meetups, conferences...." 11 Best Event Management Software in 2020
"...Successful events are those that continue to engage attendees at every stage before, during, and after...." Case Study LeBros
"...With Zoho Backstage, businesses can collaborate on planning events, designing content such as landing pages and communications to go alongside the event, promote their event through email and social media marketing, and connect with attendees on the day...." Peer review

Zoho Backstage, RingCentral Events (Formerly Hopin), EngageZ, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Backstage

Top Industries

  • Retail
  • Telecommunications
  • Medical Practice

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Backstage is popular in Retail, Telecommunications, and Medical Practice and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Backstage Customer wins, Customer success stories, Case studies

What makes Zoho Backstage ideal for Event Management?

How can Zoho Backstage optimize your Engaging And Following Up Workflow?

How efficiently Does Zoho Backstage manage your Collaboration?

How efficiently Does Zoho Backstage manage your Trade Show Marketing?

50 buyers and buying teams have used Cuspera to assess how well Zoho Backstage solved their Event Management needs. Cuspera uses 355 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
Zoho Backstage testimonial

Joseph Oakley

Senior Marketing and Event Manager

ITP Media Group

Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand to offer advice and support. They are friendly and,... most importantly, know how to help us get the best out of the software.

Testimonial By Joseph Oakley
Zoho Backstage testimonial

José Lemay-Leclerc

President

Teletravail Quebec

I’m already a big fan of Zoho. With Backstage, I love that the Free plan lets me try out everything, like how to organize the event and how it will look once it's live. Having everything in one platform also simplifies event management and saves a ton of time, not to mention the fact that you have ...great customization options to showcase your event’s brand at its best.

Testimonial By José Lemay-Leclerc
Zoho Backstage testimonial

Rubens do Carmo

CEO and Project Manager

Ato3

The customer support at Zoho Backstage is impressive. It’s amazing how they make quick improvements to the platform based on our requests, which are often for completely individual functionality. It makes me very happy because I know that if the platform doesn't have something I need today, it will... soon have it.

Testimonial By Rubens do Carmo
CUSTOMERS TESTIMONIALS
Zoho Backstage testimonial

Joseph Oakley

Senior Marketing and Event Manager

ITP Media Group

Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand to offer advice and support. They are friendly and,... most importantly, know how to help us get the best out of the software.

Testimonial By Joseph Oakley
Zoho Backstage testimonial

José Lemay-Leclerc

President

Teletravail Quebec

I’m already a big fan of Zoho. With Backstage, I love that the Free plan lets me try out everything, like how to organize the event and how it will look once it's live. Having everything in one platform also simplifies event management and saves a ton of time, not to mention the fact that you have ...great customization options to showcase your event’s brand at its best.

Testimonial By José Lemay-Leclerc
Zoho Backstage testimonial

Rubens do Carmo

CEO and Project Manager

Ato3

The customer support at Zoho Backstage is impressive. It’s amazing how they make quick improvements to the platform based on our requests, which are often for completely individual functionality. It makes me very happy because I know that if the platform doesn't have something I need today, it will... soon have it.

Testimonial By Rubens do Carmo
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Zoho Backstage - Spotlighting the People Backstage

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Peers used Zoho Backstage for event management and engaging and following up

Zoho Backstage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.62/5 ★

Read Reviews (10)
Custom Reports

4.60/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.62/5 ★

Read Reviews (10)
Custom Reports

4.60/5 ★

Read Reviews (46)

Software Failure Risk Guidance

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for Zoho Backstage

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Backstage

Zoho Corporation Pvt. Ltd News

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Zoho Books Launches Nigeria Edition for Tax Compliance

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Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE