RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Coaching
  • Personalized Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors." - Courtney McNeese

Peer review evidence (same sources as the product rating summary)

"...Simple UI, Chat always visible, Speed Networking space, Attendees can select themselves where to go, Right mix of digital formats to drive engagement (stage with 1-to-many, sessions for many-to-many and Speed Networking for 1-to-1), More or less stable for even large online summits with 1.000+ attendees...." Peer review by Thomas G., Trainer for Lean UX & Agile Product Leadership
"...Hopin is the all-in-one event management platform for virtual, hybrid, and in-person events. ..." Case Study HackerX
"...We are solving the problem of being able to host virtual exhibits and sessions all in ONE place...." Peer review by Katie M.

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

  • Education
  • Events Services
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Events (Formerly Hopin) Customer wins, Customer success stories, Case studies

Why is RingCentral Events (Formerly Hopin) the best choice for Engagement Management?

How can RingCentral Events (Formerly Hopin) optimize your Event Management Workflow?

How does RingCentral Events (Formerly Hopin) facilitate Trade Show Marketing?

How does RingCentral Events (Formerly Hopin) address your Collaboration Challenges?

Why is RingCentral Events (Formerly Hopin) the best choice for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations

We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
RingCentral Events (Formerly Hopin) testimonial

Ben Collins

Google Developer Expert

SheetsCon

I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
RingCentral Events (Formerly Hopin) testimonial

Katya Evdokimova

Director of Events

Product School

We adore Hopin. It's an absolutely incredible platform that truly recreates an in-person conference experience. Testimonial By Katya Evdokimova
CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations

We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
RingCentral Events (Formerly Hopin) testimonial

Ben Collins

Google Developer Expert

SheetsCon

I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
RingCentral Events (Formerly Hopin) testimonial

Katya Evdokimova

Director of Events

Product School

We adore Hopin. It's an absolutely incredible platform that truly recreates an in-person conference experience. Testimonial By Katya Evdokimova
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →

Raven Housing Trust - Real Estate - Medium

Redhill, UK

RingCentral Contact Center helped Raven Housing Trust unify its phone systems and improve customer service. The company replaced multiple legacy systems with a single cloud platform. Staff can now ma...nage calls and update phone menus from any device. Integration with Microsoft Dynamics 365 lets agents see customer profiles before answering calls. This led to faster support and better experiences for thousands of residents.

My Benefits, LLC - Professional Services - Small

USA

My Benefits, LLC used RingCentral’s AI Suite and App Gallery to automate call summaries and connect client conversations directly to Salesforce. This ended manual note-taking and eliminated gaps in t...heir CRM. The team now uses AI tools to coach staff and improve client service. They save time and deliver faster, more informed support. The unified platform helps them build on every client interaction, not start from scratch.

Top-tier Canadian hospital - Hospital & Health Care - Large

Canada

RingCX and AI Quality Management helped a top-tier Canadian hospital save 73 hours each day in its medical imaging contact center. The hospital automated patient communications and eliminated data si...los. This led to a 25% reduction in average handle time and a 75% drop in patient call complaints. New hire onboarding time fell by 40%. The hospital improved both staff efficiency and patient experience with RingCentral's solutions.

Meet Hopin Virtual Venue

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Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5

Read Reviews (50)
Custom Reports

3.46/5

Read Reviews (198)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5

Read Reviews (50)
Custom Reports

3.46/5

Read Reviews (198)

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Partnership

NICE (TASE:NICE) Could Be 48% Undervalued As RingCentral Deal Expands

NICE and RingCentral have expanded their strategic partnership, including a resale agreement for RingEX and an extended joint agreement for RingCentral Contact Center. This collaboration aims to enhance go-to-market strategies and increase cross-sell opportunities, leveraging both companies' strengths in AI-powered customer engagement and communication platforms.

Partnership

RingCentral's strong Q2 2026 powered by customer growth across several products

RingCentral and NiCE have extended their partnership, with NiCE set to resell RingCentral's UCaaS solution, RingEX, under a new multi-year agreement. They will also continue marketing and selling RingCentral Contact Center, powered by NiCE CXone. This collaboration aims to simplify enterprise communications by offering a single vendor relationship for communications and customer experience solutions.

Partnership

RingCentral (RNG) Taps OpenAI And Expands NiCE Tie Up For Enterprise AI

RingCentral collaborates with OpenAI to integrate AI-native capabilities into its communications and contact center products. Additionally, it expands its partnership with NiCE to integrate and resell unified communications solutions. These initiatives aim to enhance AI integration and broaden enterprise distribution, positioning RingCentral's offerings around AI-led workflows and integrated communications.

Partnership

NiCE and RingCentral Expand Strategic Partnership to Orchestrate the ...

RingCentral and NiCE have expanded their strategic partnership to include a new multi-year agreement. NiCE will now resell RingCentral's UCaaS solution, RingEX, while both companies will continue to market and sell RingCentral Contact Center powered by NiCE CXone. This collaboration aims to enhance AI-powered customer and employee experiences by integrating unified communications and contact center solutions.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO