RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Coaching
  • Personalized Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin" - Nick Bhutani

Peer review evidence (same sources as the product rating summary)

"...It s filled with features to engage with the virtual audience, including networking, chat, and the ability for attendees to hop on camera and ask questions...." Case Study The Atlantic
"...Complete In-Person Event Management with Boomset...." Onsite Event Management
"...The problem is that COVID 19 has severely impaired organizations, social groups, etc from having large, structured events like trade shows and conferences...." Peer review by Consultant

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

  • Education
  • Events Services
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Events (Formerly Hopin) Customer wins, Customer success stories, Case studies

Why is RingCentral Events (Formerly Hopin) the best choice for Engagement Management?

How efficiently Does RingCentral Events (Formerly Hopin) manage your Event Management?

How efficiently Does RingCentral Events (Formerly Hopin) manage your Trade Show Marketing?

How does RingCentral Events (Formerly Hopin) address your Collaboration Challenges?

How can RingCentral Events (Formerly Hopin) optimize your Social Media Analytics Workflow?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Nick Bhutani

Senior Director of Marketing Operations

Celonis
Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin Testimonial By Nick Bhutani
RingCentral Events (Formerly Hopin) testimonial

Katya Evdokimova

Director of Events

Product School
We adore Hopin. It's an absolutely incredible platform that truly recreates an in-person conference experience. Testimonial By Katya Evdokimova
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations
We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Nick Bhutani

Senior Director of Marketing Operations

Celonis
Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin Testimonial By Nick Bhutani
RingCentral Events (Formerly Hopin) testimonial

Katya Evdokimova

Director of Events

Product School
We adore Hopin. It's an absolutely incredible platform that truly recreates an in-person conference experience. Testimonial By Katya Evdokimova
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations
We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read on →

Top-tier Canadian hospital - Hospital & Health Care - Large

Canada

RingCX and AI Quality Management helped a top-tier Canadian hospital save 73 hours each day in its medical imaging contact center. The hospital automated patient communications and eliminated data si...los. This led to a 25% reduction in average handle time and a 75% drop in patient call complaints. New hire onboarding time fell by 40%. The hospital improved both staff efficiency and patient experience with RingCentral's solutions.

Read more →

RingCentral Customer Success Team - Telecommunications - Large

Manila, Philippines

RingCentral’s Customer Success team used RingCentral AI tools to handle over 1,000 weekly inbound calls. They improved one-minute answer times by over 100% and cut abandoned calls by 82%. AI Receptio...nist resolved or routed 46% of inbound calls without human agents. The team’s Net Promoter Score rose 43 points above the industry benchmark. AI Quality Management reduced call audit time from 35 to under 5 minutes. Integrations with Salesforce and internal tools created a single view for agents.

Read more →

Neighborly - Professional Services - Very Large

Waco, USA

Neighborly unified 30+ brands onto a single cloud platform using RingCentral. The company eliminated fragmented systems and streamlined training for over 6,000 global franchisees. They replaced legac...y webinar tools with scalable, branded virtual events. IT teams reduced troubleshooting and improved productivity. Leadership now monitors service levels in real time, ensuring consistent training and support.

Read more →

Meet Hopin Virtual Venue

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Competitors

RingCentral Events (Formerly Hopin) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)

RingCentral Events (Formerly Hopin) Integrations

RingCentral Events (Formerly Hopin) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.08/5 ★

Read Reviews (117)
Data Import

3.04/5 ★

Read Reviews (168)

Validar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Learning Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for RingCentral Events (Formerly Hopin)

Revalize

3.88 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Olark

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Copper

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Seismic

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zoho Subscriptions

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Product

RingCentral AIR Pro Gets Agentic AI Upgrade as Contact Centers Shift Toward Autonomy

RingCentral has enhanced its AIR Pro platform with new agentic AI capabilities, including native AI agents, autonomous outreach, and intelligent handoffs. These updates enable enterprises to automate complex customer interactions, streamline workflows, and improve customer experiences. The enhancements are part of RingCentral's broader AI strategy to integrate AI and human agents within a unified customer engagement platform.

Read more →
Product

RingCentral Brings Agentic AI to Customer Engagement Portfolio

RingCentral expands its AIR Proâ„¢ to integrate agentic AI capabilities across its customer engagement portfolio, RingCX. The update includes native AI agents, autonomous outreach, and intelligent handoffs, enhancing customer interactions and workflow automation. These capabilities aim to improve customer experiences and operational efficiency, with availability slated for the second half of 2026.

Read more →
Product

RingCentral Expands AI Agent Capabilities Across Customer ...

RingCentral has expanded its AIR Pro platform to enhance AI capabilities across its customer engagement solutions, including RingCX. New features include AI agents, autonomous outreach, and intelligent handoffs. Over 1,700 businesses have adopted RingCX, with more than half utilizing AI, positioning RingCentral as a leader in AI-powered customer engagement.

Read more →
Product

RingCentral expands AIR Pro with agentic AI

RingCentral has expanded its AIR Pro platform to include agentic AI capabilities within its RingCX customer engagement portfolio. This update introduces native AI agents for automated outreach and intelligent handoffs, enhancing customer experience by providing a seamless transition between AI and human agents. The enhancements aim to improve customer interactions and operational efficiency across various industries.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO