RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Coaching
  • Personalized Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors." - Courtney McNeese

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

  • Education
  • Events Services
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral Events (Formerly Hopin) Use Cases

What makes RingCentral Events (Formerly Hopin) ideal for Engagement Management?

How does RingCentral Events (Formerly Hopin) facilitate Event Management?

How can RingCentral Events (Formerly Hopin) enhance your Trade Show Marketing process?

What makes RingCentral Events (Formerly Hopin) ideal for Collaboration?

What solutions does RingCentral Events (Formerly Hopin) provide for Social Media Analytics?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations
We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
RingCentral Events (Formerly Hopin) testimonial

Ben Shorrock

MD

TechSPARK
We use Hopin for everything now – the key difference between other services is its networking element. The Chatroulette-style nature of being able to talk to somebody for four minutes is just something that we didn’t get on anything else. Testimonial By Ben Shorrock
RingCentral Events (Formerly Hopin) testimonial

Nick Bhutani

Senior Director of Marketing Operations

Celonis
Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin Testimonial By Nick Bhutani
CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations
We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
RingCentral Events (Formerly Hopin) testimonial

Ben Shorrock

MD

TechSPARK
We use Hopin for everything now – the key difference between other services is its networking element. The Chatroulette-style nature of being able to talk to somebody for four minutes is just something that we didn’t get on anything else. Testimonial By Ben Shorrock
RingCentral Events (Formerly Hopin) testimonial

Nick Bhutani

Senior Director of Marketing Operations

Celonis
Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin Testimonial By Nick Bhutani

Case Studies

Hospital & Health Care

CASE STUDY Heartland Dental

RingCentral's enterprise contact center solution helped Heartland Dental manage inquiries for over 1,400 dental offices nationwide. The challenge was to improve service for a large network of patient... teams. The solution enabled better handling of patient inquiries and improved service quality. Heartland Dental now offers a higher level of service to its patients across the country.

Read more →

CASE STUDY KKSCOTT Business Management

KKSCOTT Business Management needed a platform to enhance their global kinesiology events. They chose RingCentral Events for its intuitive design and robust features. This platform allowed them to cre...ate professional virtual and hybrid events, connecting global audiences. The tools provided inclusivity and accessibility, enabling diverse participation. RingCentral's features, like virtual poster sessions and a green room process, transformed traditional event elements. The platform simplified event planning, making it efficient and professional.

Read more →

CASE STUDY Mastech Digital

Mastech Digital needed a global telecom solution to meet regulatory compliance and improve call quality. They chose RingCentral's RingEX for its global capabilities. The implementation was quick, tak...ing less than 90 days globally and 10 days in India. After switching, they saw a 30% reduction in dropped calls and a 50% cost savings in India. The ease of deployment and ability to self-provision phone numbers were key benefits.

Read more →
Hospital & Health Care

CASE STUDY Easton Dermatology Associates

Easton Dermatology Associates faced challenges with their old phone system, which couldn't handle the growing patient demand. Calls were often misrouted or dropped, leading to a chaotic environment. ...They turned to Chesapeake Telephone Systems for a solution and implemented RingCX. This new system provided true call queues and real-time monitoring, improving agent performance. As a result, patient satisfaction scores increased by 400%, 97% of calls were answered within 2 minutes, and managers saved 25% of their time using the Supervisor Dashboard.

Read more →
Non-Profit Organization Management

CASE STUDY Scratch Foundation

The Scratch Foundation needed a virtual events platform to reach its global community. They faced challenges with language barriers and complex platforms. RingCentral Events provided a solution that ...integrated with their AI translation tools. This allowed them to host the Scratch Conference for 1,300 attendees from over 100 countries. The platform's flexibility and customer support were key benefits.

Read more →

CASE STUDY SPM Services

SPM Services faced issues with their old contact center, including call drops and limited reporting. They switched to RingCX during a high-traffic period, with a 120% increase in call load. RingCX pr...ovided real-time monitoring and analysis, helping them meet targets. The solution was implemented in three weeks, with no dropped-call issues since. RingCX offers better reporting, real-time call monitoring, and administrative control, improving agent efficiency and client service.

Read more →

Video

Meet Hopin Virtual Venue

Video Thumbnail

Frequently Asked Questions(FAQ)

for RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Product

Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace

RingCentral has made its AI-powered omnichannel contact center solution, RingCX, available on the AWS marketplace. This move enables businesses to deploy RingCX more easily within their existing AWS environments, accelerating cloud contact center adoption and enhancing customer experience management across multiple digital channels.

Read more →
Product

CallRail Announces Integration With RingCentral for Small Businesses - CMS Wire

CallRail has launched a new integration with RingCentral, enabling small businesses to connect CallRails call tracking and analytics platform with RingCentrals cloud communications solution. This integration streamlines call data management, enhances customer experience workflows, and supports unified communications for small business users.

Read more →
Financial

RingCentral Announces First Quarter 2025 Results - Yahoo Finance

RingCentral announced its fourth quarter and fiscal year 2024 financial results, highlighting revenue growth and key operational metrics. CEO Vlad Shmunis emphasized strong execution and continued demand for RingCentrals cloud communications solutions.

Read more →
Product

RingCentral unveils flexible pay-per-organiser model for events - IT Brief New Zealand

RingCentral has launched a flexible pay-per-organiser pricing model for its Events platform, aiming to enhance affordability and customer value. The company also received the 2025 Global Customer Value Leadership Award from Frost & Sullivan for its performance and innovation in the web events sector.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO