RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Coaching
  • Personalized Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin" - Nick Bhutani

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, Tix, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

  • Education
  • Events Services
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Events (Formerly Hopin) Customer wins, Customer success stories, Case studies

How can RingCentral Events (Formerly Hopin) optimize your Engagement Management Workflow?

How can RingCentral Events (Formerly Hopin) optimize your Event Management Workflow?

How does RingCentral Events (Formerly Hopin) facilitate Trade Show Marketing?

How can RingCentral Events (Formerly Hopin) optimize your Collaboration Workflow?

How does RingCentral Events (Formerly Hopin) address your Social Media Analytics Challenges?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Nick Bhutani

Senior Director of Marketing Operations

Celonis

Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin Testimonial By Nick Bhutani
RingCentral Events (Formerly Hopin) testimonial

Ashley Crawford

Events Manager for NEAR Blockchain

NEAR

Hopin worked for Ready Layer One because it answered all the problems we had. One of our speakers commented on how easy it was to use. The goal was to make it quick and easy for speakers to be able to speak, and Hopin allowed us to accomplish that. Testimonial By Ashley Crawford
RingCentral Events (Formerly Hopin) testimonial

Ben Collins

Google Developer Expert

SheetsCon

I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Nick Bhutani

Senior Director of Marketing Operations

Celonis

Celonis wants to be a symbol of using the newest and greatest technology. And that’s one of the reasons we chose Hopin Testimonial By Nick Bhutani
RingCentral Events (Formerly Hopin) testimonial

Ashley Crawford

Events Manager for NEAR Blockchain

NEAR

Hopin worked for Ready Layer One because it answered all the problems we had. One of our speakers commented on how easy it was to use. The goal was to make it quick and easy for speakers to be able to speak, and Hopin allowed us to accomplish that. Testimonial By Ashley Crawford
RingCentral Events (Formerly Hopin) testimonial

Ben Collins

Google Developer Expert

SheetsCon

I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read more →
 

Chicago Cubs adopts RingCentral's cloud platform - Telecompaper

The Chicago Cubs have adopted RingCentral's cloud platform, marking a significant customer win for RingCentral in the sports industry.

Read more →

Hostelling Scotland - Non Profit Organization Management

RingCentral helped Hostelling Scotland move from old phone systems to a cloud-based solution. The charity had trouble with separate, outdated systems and a small IT team. With RingCentral, they now h...ave one system that is easy to manage. Staff learned it quickly and need less support. The new system is more reliable and lets people work from anywhere. The switch did not increase costs.

Read more →

Costa Express - Retail

RingCentral Contact Center helped Costa Express move its support team to remote work. The solution let agents answer calls from anywhere. Skills-based routing and IVR automation made it easier for cu...stomers to get help fast. A new phone menu option cut live agent calls by 40%. Advanced analytics let the team adjust shifts and improve wait times. Costa Express now gives better customer service and keeps finding new ways to use RingCentral.

Read more →

Tarrytown Expocare - Retail

RingSense AI from RingCentral helped Tarrytown Expocare, a large IDD pharmacy, analyze nearly 100% of Customer Success calls, up from just 1%. The team now saves 20 hours each week by not manually re...viewing calls. Implementation took only five minutes. The AI tool provides call summaries and sentiment analysis, helping the company spot trends and improve customer service. Tarrytown Expocare can now quickly identify and address medication delivery issues for care facilities across the US.

Read more →

Staughton Group - Manufacturing

RingCentral helped Staughton Group move from an old Mitel PABX to a cloud-based unified communications system. The company needed a reliable, easy-to-manage phone solution to reduce business risk and... improve efficiency. RingCentral provided a seamless upgrade with almost no downtime and fast hardware delivery. Staff now use softphones and Yealink handsets with easy directory access. The platform supports hybrid work, advanced call routing, and analytics for better workload management. Staughton Group uses RingCentral analytics to monitor support KPIs and improve production processes.

Read more →

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Frequently Asked Questions(FAQ)

for RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and Tix are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Product

RingCentral Pushes UCaaSCCaaS Convergence with Customer Engagement Bundle

RingCentral has launched a new "Customer Engagement Bundle" for its RingEX platform, emphasizing the convergence of UCaaS and CCaaS. This bundle integrates calling and collaboration tools with customer engagement features like advanced queue management and a shared SMS inbox. The initiative aims to provide a "lightweight contact center" experience, catering to organizations that require robust customer engagement without the complexity of full-scale contact centers.

Product

RingCentral Announces New Customer Engagement Bundle for RingEX

RingCentral has launched a new Customer Engagement Bundle for its RingEX platform, integrating unified communications and contact center features. The bundle includes intelligent call queue management, shared SMS inbox, and real-time analytics, aiming to enhance customer interactions without the complexity of a full-scale contact center. General availability is expected in early 2026.

Product

RingCentral (RNG) Launches RingWEM to Enhance Workforce Manageme - GuruFocus

RingCentral has launched RingWEM, a new solution enhancing its cloud contact center capabilities. Developed from the acquisition of CommunityWFM, RingWEM aims to improve agent performance, customer satisfaction, and operational efficiency through AI-driven insights. This launch strengthens RingCentral's position in the cloud communications space by expanding its product offerings.

Product

RingCentral Unveils RingWEM - an AI Powered Workforce Engagement Management Suite

RingCentral has launched RingWEM, an AI-powered workforce engagement management suite. This new solution enhances RingCentral's cloud contact center, RingCX, by integrating capabilities from its recent acquisition of CommunityWFM. The suite aims to improve agent performance, customer satisfaction, and operational efficiencies through AI-driven insights.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO