RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Coaching
  • Personalized Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"We had about 12,000 registrations and 90% participated live over the 72-hour event with over 250 speakers." - Kris Kolo

Peer review evidence (same sources as the product rating summary)

"...Overall all was fast to set up and to follow through with OBS...." Peer review by Marcela L., Marketing and Livestream, TEDXTUWien
"...Hopin is the all-in-one event management platform for virtual, hybrid, and in-person events. ..." Case Study GitLab
"...Hopin allows you to build virtual breakout sessions with branding for each, virtual trade show booths with branding for each, networking, landing/registration page, and a live main stream page...." Peer review by Sam P., Virtual Events Manager

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, Tix, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

  • Education
  • Events Services
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Events (Formerly Hopin) Customer wins, Customer success stories, Case studies

How can RingCentral Events (Formerly Hopin) optimize your Engagement Management Workflow?

What Are the key features of RingCentral Events (Formerly Hopin) for Event Management?

How does RingCentral Events (Formerly Hopin) facilitate Trade Show Marketing?

What Are the key features of RingCentral Events (Formerly Hopin) for Collaboration?

How efficiently Does RingCentral Events (Formerly Hopin) manage your Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Kris Kolo

Global Executive Director

VR/AR Association

We had about 12,000 registrations and 90% participated live over the 72-hour event with over 250 speakers. Testimonial By Kris Kolo
RingCentral Events (Formerly Hopin) testimonial

Ben Shorrock

MD

TechSPARK

We use Hopin for everything now – the key difference between other services is its networking element. The Chatroulette-style nature of being able to talk to somebody for four minutes is just something that we didn’t get on anything else. Testimonial By Ben Shorrock
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations

We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Kris Kolo

Global Executive Director

VR/AR Association

We had about 12,000 registrations and 90% participated live over the 72-hour event with over 250 speakers. Testimonial By Kris Kolo
RingCentral Events (Formerly Hopin) testimonial

Ben Shorrock

MD

TechSPARK

We use Hopin for everything now – the key difference between other services is its networking element. The Chatroulette-style nature of being able to talk to somebody for four minutes is just something that we didn’t get on anything else. Testimonial By Ben Shorrock
RingCentral Events (Formerly Hopin) testimonial

Courtney McNeese

Head of Strategic Events for the UN Global Compact

United Nations

We love Hopin. Hopin's dynamic platform enabled us to create a seamless production praised by speakers, attendees and sponsors. Testimonial By Courtney McNeese
 

New York Mets - Sports - Medium

RingCentral announces new partnership with New York Mets - Telecompaper

New York, USA

RingCentral has secured a contract with the New York Mets to replace their legacy phone system with a cloud-based solution. This deployment will enhance ticket sales, fan engagement, and business com...munications for the MLB team, connecting 800 employees through the RingEX AI-powered platform.

Read on →
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Burgers’ Smokehouse - Consumer Services - Small

California, USA

RingCX helped Burgers’ Smokehouse handle a 900% spike in call volume, scaling from 50 to 500 daily calls during the holiday rush. The legacy phone system caused bottlenecks and lacked real-time monit...oring. With RingCX, supervisors gained instant visibility into agent status and could coach staff live. The cloud platform kept operations running smoothly, even during weather disruptions. Burgers’ Smokehouse now resolves more issues in a single call and plans to expand RingCX to more teams.

 

Brothers Services Company - Construction - Small

Baltimore, USA

RingCX and AI Quality Management helped Brothers Services Company move from manual call auditing to automated, data-driven coaching. The company saw a 20% increase in appointments scheduled after swi...tching to RingCentral's cloud communications. Managers gained real-time visibility and could monitor over 6,500 interactions, improving agent performance by 75%. The new system replaced fragmented phone tools and enabled proactive coaching. Brothers Services Company now plans to expand automation and analytics across its operations.

 

Arcium - Information Technology And Services - Small

Switzerland

Arcium used RingCentral Events to host a virtual summit for over 2,300 attendees. They achieved an 83% engagement rate on the main stage. The platform enabled 10 hours of live content with interactiv...e features like Q&A and chat. Arcium replaced costly, limited physical events with a scalable digital venue. This helped them connect a global developer community and boost brand awareness in confidential computing.

Meet Hopin Virtual Venue

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and Tix are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5 ★

Read Reviews (50)
Custom Reports

3.46/5 ★

Read Reviews (198)

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Product

RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention

RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.

Product

RingCentral Announces Plugin for ChatGPT and MCP Connectors for Claude So Businesses Can Turn Conversations into Actions - 01net

RingCentral has introduced a new plugin for ChatGPT and MCP connectors for Claude, enabling businesses to integrate voice, SMS, and chat data into LLMs. This integration allows businesses to leverage conversation data for improved productivity and task completion. The MCP connectors are available with all paid RingEX plans, enhancing RingCentral's AI-powered customer engagement platform.

Awards

RingCentral Named to Business Insider America's Most Innovative Businesses 2027 List - Yahoo Finance

RingCentral has been named to Business Insider's America's Most Innovative Businesses 2027 list, recognizing its achievements in technology innovation, reputation, impact, and R&D investment. This accolade highlights RingCentral's leadership in AI-powered customer engagement and its commitment to advancing intelligent and personalized customer experiences.

Partnership

Digital Island partners RingCentral to bring agentic voice AI to New Zealand - Telecompaper

RingCentral has partnered with New Zealand's Digital Island to offer its agentic voice AI, unified communications, and customer engagement solutions. Digital Island will design, sell, implement, and support RingCentral's offerings in New Zealand, marking RingCentral's first partnership in the country.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO