Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"It’s a good thing we went onto Magento because otherwise we’d probably take a lot of what Shopify Plus does for granted." - Ben Francis

Shopify, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Use Cases

What benefits does Shopify offer for Engagement Management?

How can Shopify optimize your Helpdesk Management Workflow?

How can Shopify enhance your Products & Pricelist Management process?

How can Shopify enhance your Communication Management process?

101+ more Business Use Cases

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify testimonial

Ben Francis

Founder

Gymshark
It’s a good thing we went onto Magento because otherwise we’d probably take a lot of what Shopify Plus does for granted. Testimonial By Ben Francis
Shopify testimonial

Andy Lee

Senior Director, Digital Product Management

Staples
We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee
Shopify testimonial

Conor Cochrane

Director

KASH Beauty
If you're looking to go into a new country, your marketing, your copywriting and your currency all have to be in line with that culture. We're seeing significant growth and we have a lot of things up our sleeves. With Shopify’s international storefronts, they're going to make a much better customer... experience and increase the conversion rate.

Testimonial By Conor Cochrane
CUSTOMERS TESTIMONIALS
Shopify testimonial

Ben Francis

Founder

Gymshark
It’s a good thing we went onto Magento because otherwise we’d probably take a lot of what Shopify Plus does for granted. Testimonial By Ben Francis
Shopify testimonial

Andy Lee

Senior Director, Digital Product Management

Staples
We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee
Shopify testimonial

Conor Cochrane

Director

KASH Beauty
If you're looking to go into a new country, your marketing, your copywriting and your currency all have to be in line with that culture. We're seeing significant growth and we have a lot of things up our sleeves. With Shopify’s international storefronts, they're going to make a much better customer... experience and increase the conversion rate.

Testimonial By Conor Cochrane

Case Studies

Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

Read more →
Marketing and Advertising

CASE STUDY Marsello

Marsello's integration with Shopify in 2017 helped retailers enhance sales through targeted marketing, resulting in increased engagement and improved customer feedback mechanisms.

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Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

Read more →
Entertainment

CASE STUDY MrBeast

MrBeast, also known as Jimmy Donaldson, started his entrepreneurial journey as a teen by selling digital items for the video game Counter-Strike: Global Offensive. He bought items for $10 and resold ...them for $20. His early business lessons stayed with him, leading to the creation of three businesses: ShopMrBeast, Feastables, and MrBeast Burger. These ventures are powered by Shopify, and MrBeast has become a successful entrepreneur with over 109 million subscribers on his YouTube channel.

Read more →
Consumer Goods

CASE STUDY Monos

Monos, a luggage brand, increased sales by 500% in three years by adopting a direct-to-consumer (D2C) strategy through Shopify, significantly improving their customer experience and brand awareness.

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Information Technology and Services

CASE STUDY Chatdesk

Chatdesk founders improved global customer service and created jobs by developing an app for Shopify, following their career shifts from McKinsey and Google.

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Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

Product

Shopify Introduces Vibe Coding, Teams Up With Perplexity for AI Shopping

Shopify has launched its Summer '25 edition, introducing a next-generation development platform with AI-powered tools and a partnership with Perplexity. The update streamlines app development, enabling local coding, simplified data definition, and instant app previews. These enhancements aim to make Shopify more open and efficient for building applications and conversational storefronts.

Read more →
Product

Shopify (SHOP) Launches New AI Tool for Online Stores - The Globe and Mail

Shopify has launched the AI Store Builder, a generative AI tool that enables merchants to create complete online stores using only descriptive keywords. This new feature streamlines e-commerce site setup, allowing businesses to quickly design and deploy storefronts with minimal technical expertise. The AI Store Builder aims to boost sales and efficiency for Shopify users by automating store creation and product description generation.

Read more →
Product

Shopify Inc. (SHOP) Launches AI Store Builder for Merchants as Part of Latest Updates

Shopify has introduced new AI-powered features for its e-commerce platform, including an AI assistant designed to help merchants boost sales and streamline operations. The update enhances product recommendations, automates content creation, and improves customer support tools, aiming to drive higher conversion rates and operational efficiency for online retailers using Shopify.

Read more →
Product

Shopify rolls out AI-powered store builder for merchants

Shopify has launched the AI Store Builder, a generative AI tool that enables merchants to create complete online stores from simple keyword prompts. The feature generates three ready-to-use store layouts with images and text, automating design and content creation. This integrated solution reduces setup time and complexity for ecommerce businesses, enhancing Shopifys platform with advanced AI-driven store creation capabilities.

Read more →

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C