Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"If you're looking to go into a new country, your marketing, your copywriting and your currency all have to be in line with that culture. We're seeing significant growth and we have a lot of things up our sleeves. With Shopify’s international storefr...onts, they're going to make a much better customer experience and increase the conversion rate." - Conor Cochrane

Shopify, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Use Cases

How does Shopify facilitate Engagement Management?

What solutions does Shopify provide for Helpdesk Management?

How can Shopify enhance your Products & Pricelist Management process?

How does Shopify facilitate Communication Management?

101+ more Business Use Cases

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify testimonial

Conor Cochrane

Director

KASH Beauty

If you're looking to go into a new country, your marketing, your copywriting and your currency all have to be in line with that culture. We're seeing significant growth and we have a lot of things up our sleeves. With Shopify’s international storefronts, they're going to make a much better customer... experience and increase the conversion rate.

Testimonial By Conor Cochrane
Shopify testimonial

Shayan Zadeh

CEO

Dressbarn

It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage. Testimonial By Shayan Zadeh
Shopify testimonial

Adam Biel

CEO and Lead Product Designer

Happy Hippo Bath Co

Shopify Audiences is a huge benefit for Plus merchants. It has helped lower customer acquisition costs so our investments can stretch much further with Facebook ads. Testimonial By Adam Biel
CUSTOMERS TESTIMONIALS
Shopify testimonial

Conor Cochrane

Director

KASH Beauty

If you're looking to go into a new country, your marketing, your copywriting and your currency all have to be in line with that culture. We're seeing significant growth and we have a lot of things up our sleeves. With Shopify’s international storefronts, they're going to make a much better customer... experience and increase the conversion rate.

Testimonial By Conor Cochrane
Shopify testimonial

Shayan Zadeh

CEO

Dressbarn

It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage. Testimonial By Shayan Zadeh
Shopify testimonial

Adam Biel

CEO and Lead Product Designer

Happy Hippo Bath Co

Shopify Audiences is a huge benefit for Plus merchants. It has helped lower customer acquisition costs so our investments can stretch much further with Facebook ads. Testimonial By Adam Biel

Case Studies

COMPANY INDUSTRY CASE STUDIES
Shopify case study
Retail
Retail
Case Study Bombas

How Bombas migrated for site stability, and is also saving $108,000 a year in platform costs with Shopify

Read More
Shopify case study
Retail
Retail
Case Study Dressbarn

How Dressbarn, faced with 650 closing stores, saved itself from extinction by going completely online with Shopify

Read More
Shopify case study
Consumer Services
Consumer Services
Case Study Boll & Branch

How Boll & Branch relies on Avalara to ease the tax burdens of a $100M company with Shopify

Read More

Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

AnyMind Group partners with Shopify to launch "Commerce DX Project" in Japan

AnyMind Group partners with Shopify to launch the "Commerce DX Project" in Japan, aiming to enhance brand growth and customer experience by integrating D2C, cross-border e-commerce, and physical stores.

10/04/2025 - source

BNPL Fintech Affirm And Shopify Support Global Expansion Of Shop Pay Installments

Affirm and Shopify are expanding the availability of Shop Pay Installments globally, enhancing their buy now, pay later services.

09/04/2025 - source

Shopify Launches Affirm Powered Instalment Payment Options to Customers in Canada

Shopify partners with Affirm to offer installment payment options to Canadian customers, enhancing payment flexibility for merchants and consumers.

09/04/2025 - source

Shopify International Ltd Feeds

Shopify acquires AI search startup Vantage Discovery - The American Bazaar

Shopify has acquired Vantage Discovery, an AI search startup, to enhance its AI capabilities for e-commerce retailers by offering personalized search results using large language models.

16/03/2025 - source

Shopify acquires search startup Vantage Discovery for undisclosed amount - BetaKit

Shopify has acquired AI-powered search startup Vantage Discovery to enhance its semantic search capabilities for merchants.

16/03/2025 - source

Shopify (SHOP) Down 19.9% Since Last Earnings Report: Can It Rebound? - Yahoo Finance

Shopify's stock has decreased by 19.9% since its last earnings report, raising questions about its potential to rebound.

12/03/2025 - source

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C