Shopify Overview
This is a summary of the comprehensive capabilities and benefits of Shopify based on over 50360 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Shopify, WooCommerce, BigCommerce, Shopify Plus, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Shopify is right for your needs? Our Cuspera AI engine can evaluate how Shopify fits your specific business needs, industry, and context. Get your personalized assessment report today.
Shopify supports business activities such as:
- Advertisement
- Engagement Management
- Helpdesk Management
- Products & Pricelist Management
- Communication Management
Shopify can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Digital And Social Presence, Build Brand Awareness, etc. It can help manage these activities if you use Social Media Facebook Offline etc. for these needs. As a solution, Shopify's capabilities include Templates, SEO, Widgets, etc.
Shopify was founded in 2004. Retail Vertical is its biggest customer base.
Reviews
"At Hiya, we’re growing rapidly and constantly looking to reach new customers. Shopify Audiences has helped us affordably scale our reach to high-intent audiences—parents who want healthier options for their kids. " - Darren Litt
Cuspera Reviews
119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Shopify.
Use Cases
Peers recommend Advertisement , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Shopify.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Advertisement with Social Media, Facebook, Offline and Point Of Sale |
4.13/5 ★ |
"...With Shopify, I was able to expand my operations as this not only brought in free advertisement but also more customers!..." Peer review by Muneeba F, Head Of Operations, Research |
| Engagement Management with Offline and Point Of Sale |
4.82/5 ★ |
"...Additionally, it has allowed us to set up simple email automation for following up with customers and sending them abandoned cart notifications...." Peer review by Adam D, Digital Marketing Coordinator |
| engaging and following up |
4.82/5 ★ |
"...Super easy to set up a shopify page, lots of educational tools available, dashboard is easy to look at, app is easy to download on phone, customer service is fantastic - American, easy to understand and they always followup to make sure everything is taken care of!. ...." Peer review by Matthew S., Entrepreneur, Wholesale |
| Helpdesk Management |
4.56/5 ★ |
"...They have a great support staff who helps with a lot of the integrations...." Peer review by Adam M., Missionary in Uppsala, Sweden and Clarkston, GA, Religious Institutions |
| PEER EXPERIENCES | |
|---|---|
| Advertisement with Social Media, Facebook, Offline and Point Of Sale |
4.13/5 ★ |
"...With Shopify, I was able to expand my operations as this not only brought in free advertisement but also more customers!..." Peer review by Muneeba F, Head Of Operations, Research |
|
| Engagement Management with Offline and Point Of Sale |
4.82/5 ★ |
"...Additionally, it has allowed us to set up simple email automation for following up with customers and sending them abandoned cart notifications...." Peer review by Adam D, Digital Marketing Coordinator |
|
| engaging and following up |
4.82/5 ★ |
| Helpdesk Management |
4.56/5 ★ |
"...They have a great support staff who helps with a lot of the integrations...." Peer review by Adam M., Missionary in Uppsala, Sweden and Clarkston, GA, Religious Institutions |
|
101+ more Business Use Cases
Our AI advisor, Wyz, harnessed 50360 insights from peers and experts to help you assess how these Shopify use cases fit your E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
At Hiya, we’re growing rapidly and constantly looking to reach new customers. Shopify Audiences has helped us affordably scale our reach to high-intent audiences—parents who want healthier options for their kids. Testimonial By Darren Litt |
|
When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten |
|
We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Darren Litt Co-founder Hiya Health |
At Hiya, we’re growing rapidly and constantly looking to reach new customers. Shopify Audiences has helped us affordably scale our reach to high-intent audiences—parents who want healthier options for their kids. Testimonial By Darren Litt |
|
Blake Van Putten Founder CISE |
When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten |
|
Andy Lee Senior Director, Digital Product Management Staples |
We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study StaplesRead More |
|
Case Study BombasRead More |
|
Case Study ChubbiesRead More |
Frequently Asked Questions(FAQ)
for Shopify
What is Shopify?
What is Shopify used for?
What are the top features of Shopify?
Who uses Shopify?
What are Shopify alternatives?
Where is Shopify located?
Popular Business Setting
for Shopify
Top Industries
- Retail
- Marketing and Advertising
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Shopify to Acquire customers and Increase sales & revenue
Shopify Alternatives
Peer and Expert Opinion on Features
for Shopify
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (1827) |
| SEO | Read Reviews (1322) |
| Widgets | Read Reviews (1194) |
| Personalization | Read Reviews (1145) |
| Alerts: popups & Notifications | Read Reviews (597) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (1827) |
| SEO | Read Reviews (1322) |
| Widgets | Read Reviews (1194) |
| Personalization | Read Reviews (1145) |
| Alerts: popups & Notifications | Read Reviews (597) |
IT and Other Capabilities
for Shopify
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2294) |
| Data Import | Read Reviews (4027) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2294) |
| Data Import | Read Reviews (4027) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (789) |
| Email Support | Read Reviews (454) |
| Phone Support | Read Reviews (422) |
| 24/7 Support | Read Reviews (5095) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (789) |
| Email Support | Read Reviews (454) |
| Phone Support | Read Reviews (422) |
| 24/7 Support | Read Reviews (5095) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (95) |
| Analytics | Read Reviews (1571) |
| Custom Reports | Read Reviews (7950) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (95) |
| Analytics | Read Reviews (1571) |
| Custom Reports | Read Reviews (7950) |
Software Failure Risk Guidance
?for Shopify
Overall Risk Meter
Top Failure Risks for Shopify
Vendor Profile Details
HQ Location
150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L
Employees
1001-5000
Social
Financials
SERIES C
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