Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"At Hiya, we’re growing rapidly and constantly looking to reach new customers. Shopify Audiences has helped us affordably scale our reach to high-intent audiences—parents who want healthier options for their kids." - Darren Litt

Shopify, ShippingEasy, ShipStation, EZOfficeInventory, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Shopify Customer wins, Customer success stories, Case studies

How does Shopify facilitate Engagement Management?

How can Shopify optimize your Helpdesk Management Workflow?

What Are the key features of Shopify for Products & Pricelist Management?

How can Shopify enhance your Communication Management process?

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Shopify testimonial

Darren Litt

Co-founder

Hiya Health

At Hiya, we’re growing rapidly and constantly looking to reach new customers. Shopify Audiences has helped us affordably scale our reach to high-intent audiences—parents who want healthier options for their kids. Testimonial By Darren Litt
Shopify testimonial

Jennifer Peters

DTC Manager

Olly

To be able to grow year-on-year is pretty exciting and to know you’re on a platform that can sustain that is a huge relief. Shopify Plus offers a lot more infrastructure, support, and benefits. It's nice to be able to never have to think about your platform as the obstacle or platform as the challe...nge. There’s nothing that can’t be done on Shopify. I’m pretty much ‘Shopify ride-or-die.'

Testimonial By Jennifer Peters
Shopify testimonial

Shayan Zadeh

CEO

Dressbarn

It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage. Testimonial By Shayan Zadeh
CUSTOMERS TESTIMONIALS
Shopify testimonial

Darren Litt

Co-founder

Hiya Health

At Hiya, we’re growing rapidly and constantly looking to reach new customers. Shopify Audiences has helped us affordably scale our reach to high-intent audiences—parents who want healthier options for their kids. Testimonial By Darren Litt
Shopify testimonial

Jennifer Peters

DTC Manager

Olly

To be able to grow year-on-year is pretty exciting and to know you’re on a platform that can sustain that is a huge relief. Shopify Plus offers a lot more infrastructure, support, and benefits. It's nice to be able to never have to think about your platform as the obstacle or platform as the challe...nge. There’s nothing that can’t be done on Shopify. I’m pretty much ‘Shopify ride-or-die.'

Testimonial By Jennifer Peters
Shopify testimonial

Shayan Zadeh

CEO

Dressbarn

It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage. Testimonial By Shayan Zadeh
 

Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

Read more →
 

Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

Read more →
 

Shopify Subscription Integration Services from PTI Webtech - isStories

PTI WebTech offers Shopify Subscription Integration Services, enabling businesses to implement subscription-based models on their Shopify platforms. These services enhance customer retention and reve...nue predictability through features like flexible delivery schedules, personalized shopping experiences, and self-service management portals. The integration supports seamless compatibility with Shopify apps and third-party tools, ensuring a smooth user experience and scalability.

Read more →

Happy Flame - Consumer Goods

Happy Flame used Shopify to launch their online store in 2014. They wanted to sell high quality, non-toxic candles made from local beeswax. Shopify helped them build their brand and reach customers l...ooking for healthy candle options. The platform made it easy to set up their website and start selling quickly. Happy Flame grew their business by offering a natural product through Shopify's ecommerce tools.

Read more →

GettysGear - Retail

GettysGear used Shopify to launch their online store in 2013. They started with a community outreach program to support local Gettysburg businesses. Shopify's online store builder helped them create ...a branded website. The platform made it easy to add products and manage sales. GettysGear grew their retail business by reaching more customers online.

Read more →

Distil Union - Consumer Electronics

Distil Union used Shopify to launch their electronics business in Charleston, SC. The founders wanted to bring their own product ideas to market after working as designers at large companies. Shopify... helped them create an online store and manage sales. They used Shopify's tools to build their brand and reach customers. The platform supported their growth from the start.

Read more →

Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

ShippingEasy, ShipStation, EZOfficeInventory and Ecwid are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (95)
Analytics

4.14/5

Read Reviews (1571)
Custom Reports

3.68/5

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (95)
Analytics

4.14/5

Read Reviews (1571)
Custom Reports

3.68/5

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

Product

Shopify Unveils New Financial Tools to Empower Small Businesses' Growth

Shopify has launched new financial tools, including Shopify Balance, Shopify Capital, and Shopify Bill Pay, aimed at simplifying financial management for small businesses. These tools are designed to address the gap between traditional banking services and the unique needs of small business owners, enabling quicker money movements and adaptive cash flow solutions. The initiative positions Shopify as a growth partner for entrepreneurs, focusing on intuitive design to streamline financial operations.

Partnership

Cashflows Partners with Boodil to enhance payment experience for Shopify merchants across the UK

Cashflows and Boodil have partnered to enhance the payment experience for Shopify merchants in the UK. This collaboration aims to streamline checkout processes, reduce cart abandonment, and boost conversion rates. The integrated solution allows merchants to activate card payments quickly, improving transaction success rates and offering competitive pricing.

Partnership

Conversational AI in E-commerce: Shopify Storefront MCP and ElevenLabs Agents ...

Shopify and ElevenLabs have integrated conversational AI into e-commerce platforms, enhancing online shopping with interactive, voice-driven experiences. This collaboration utilizes Shopify Storefront MCP and ElevenLabs Agents to automate customer interactions, provide real-time product recommendations, and streamline purchasing processes. The integration aims to boost customer engagement and sales, addressing online retail challenges like cart abandonment and offering new monetization strategies.

Executive

Shopify veteran Darrin Henein joins restaurant software startup Owner as Chief Design Officer

Darrin Henein, a former Shopify executive, has joined Owner.com, a restaurant software startup, as Chief Design Officer. Henein, who spent nearly a decade at Shopify as Vice President of Design, expressed enthusiasm for Owner.com's mission to support local business owners. This move highlights Owner.com's ambition to create a platform akin to Shopify for restaurants.

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C