Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"With the growing difficulty of finding new customers, Shopify Audiences has been key to getting our campaign performance back to where we need it to be. We have loved creating high-intent audiences and have really seen our targeting and performance ...improve, with return on ad spend as high as 6x. It’s now a key part of our advertising strategy." - Chase Waters

Shopify, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Shopify Customer wins, Customer success stories, Case studies

How does Shopify address your Engagement Management Challenges?

How can Shopify enhance your Helpdesk Management process?

What benefits does Shopify offer for Products & Pricelist Management?

How does Shopify facilitate Communication Management?

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Shopify testimonial

Chase Waters

Director of Digital Marketing, Trove Brands-, BlenderBottle Join the ranks

BlenderBottle

With the growing difficulty of finding new customers, Shopify Audiences has been key to getting our campaign performance back to where we need it to be. We have loved creating high-intent audiences and have really seen our targeting and performance improve, with return on ad spend as high as 6x. It...’s now a key part of our advertising strategy.

Testimonial By Chase Waters
Shopify testimonial

Tom Montgomery

Co-Founder

Chubbies

It’s why we are a different company. The platform is easy and fast, and frees us to create content that’s building our brand. Testimonial By Tom Montgomery
Shopify testimonial

Blake Van Putten

Founder

CISE

When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten
CUSTOMERS TESTIMONIALS
Shopify testimonial

Chase Waters

Director of Digital Marketing, Trove Brands-, BlenderBottle Join the ranks

BlenderBottle

With the growing difficulty of finding new customers, Shopify Audiences has been key to getting our campaign performance back to where we need it to be. We have loved creating high-intent audiences and have really seen our targeting and performance improve, with return on ad spend as high as 6x. It...’s now a key part of our advertising strategy.

Testimonial By Chase Waters
Shopify testimonial

Tom Montgomery

Co-Founder

Chubbies

It’s why we are a different company. The platform is easy and fast, and frees us to create content that’s building our brand. Testimonial By Tom Montgomery
Shopify testimonial

Blake Van Putten

Founder

CISE

When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten
 

Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

Read more →
 

Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

Read more →
 

Shopify Subscription Integration Services from PTI Webtech - isStories

PTI WebTech offers Shopify Subscription Integration Services, enabling businesses to implement subscription-based models on their Shopify platforms. These services enhance customer retention and reve...nue predictability through features like flexible delivery schedules, personalized shopping experiences, and self-service management portals. The integration supports seamless compatibility with Shopify apps and third-party tools, ensuring a smooth user experience and scalability.

Read more →

MrBeast - Entertainment

MrBeast, also known as Jimmy Donaldson, started his entrepreneurial journey as a teen by selling digital items for the video game Counter-Strike: Global Offensive. He bought items for $10 and resold ...them for $20. His early business lessons stayed with him, leading to the creation of three businesses: ShopMrBeast, Feastables, and MrBeast Burger. These ventures are powered by Shopify, and MrBeast has become a successful entrepreneur with over 109 million subscribers on his YouTube channel.

Read more →

Rescue Chocolate - Food & Beverages

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

Read more →

Soxfords - Apparel & Fashion

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

Read more →

Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

Executive

Shopify (SHOP) Appoints Jessica Hertz as New COO - GuruFocus

Shopify has appointed Jessica Hertz as its new Chief Operating Officer, effective October 9, 2025. Previously serving as General Counsel, Hertz will now oversee Shopify's leadership team, marking a strategic enhancement. This move aligns with Shopify's strong financial performance, highlighted by a 28% revenue growth over the past three years.

Partnership

ShopTrade Achieves Shopify Premier Service Partner Status , Strengthening Its Leadership in Scalable eCommerce Solutions

ShopTrade has been elevated to a Shopify Premier Service Partner, joining an elite group of 42 partners in the U.S. This status enhances ShopTrade's collaboration with Shopify, offering clients early access to new features and resources for improved eCommerce solutions. The recognition underscores ShopTrade's decade-long expertise in scalable commerce solutions.

Product

Shopify adds OpenAI to cart , Constellation loses its star , and Canada new defence agency

Shopify has integrated OpenAI's ChatGPT, allowing merchants to sell products directly through ChatGPT conversations. This feature aims to enhance the shopping experience by enabling purchases without disrupting the user's flow.

Partnership

OpenAI adds in - chat checkout with Etsy , Shopify partnership

OpenAI has introduced an Instant Checkout feature in partnership with Etsy and Shopify, allowing ChatGPT users to purchase items directly within chats. This feature, powered by Stripe, initially supports single-item purchases from Etsy and will soon include Shopify merchants. The initiative marks OpenAI's entry into e-commerce, providing a new revenue stream and enhancing customer reach for e-commerce platforms.

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C