Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage." - Shayan Zadeh

Shopify, ShippingEasy, ShipStation, EZOfficeInventory, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Shopify Customer wins, Customer success stories, Case studies

What solutions does Shopify provide for Engagement Management?

How does Shopify facilitate Helpdesk Management?

How does Shopify address your Products & Pricelist Management Challenges?

How can Shopify enhance your Communication Management process?

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Shopify testimonial

Shayan Zadeh

CEO

Dressbarn

It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage. Testimonial By Shayan Zadeh
Shopify testimonial

Ben Francis

Founder

Gymshark

It’s a good thing we went onto Magento because otherwise we’d probably take a lot of what Shopify Plus does for granted. Testimonial By Ben Francis
Shopify testimonial

Blake Van Putten

Founder

CISE

When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten
CUSTOMERS TESTIMONIALS
Shopify testimonial

Shayan Zadeh

CEO

Dressbarn

It’s a hard pill to swallow when a corporation has done something a certain way for decades. That’s a lot of inertia. Changing that takes courage. Testimonial By Shayan Zadeh
Shopify testimonial

Ben Francis

Founder

Gymshark

It’s a good thing we went onto Magento because otherwise we’d probably take a lot of what Shopify Plus does for granted. Testimonial By Ben Francis
Shopify testimonial

Blake Van Putten

Founder

CISE

When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten
 

Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

Read more →
 

Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

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Shopify Subscription Integration Services from PTI Webtech - isStories

PTI WebTech offers Shopify Subscription Integration Services, enabling businesses to implement subscription-based models on their Shopify platforms. These services enhance customer retention and reve...nue predictability through features like flexible delivery schedules, personalized shopping experiences, and self-service management portals. The integration supports seamless compatibility with Shopify apps and third-party tools, ensuring a smooth user experience and scalability.

Read more →

Happy Flame - Consumer Goods

Happy Flame used Shopify to launch their online store in 2014. They wanted to sell high quality, non-toxic candles made from local beeswax. Shopify helped them build their brand and reach customers l...ooking for healthy candle options. The platform made it easy to set up their website and start selling quickly. Happy Flame grew their business by offering a natural product through Shopify's ecommerce tools.

Read more →

GettysGear - Retail

GettysGear used Shopify to launch their online store in 2013. They started with a community outreach program to support local Gettysburg businesses. Shopify's online store builder helped them create ...a branded website. The platform made it easy to add products and manage sales. GettysGear grew their retail business by reaching more customers online.

Read more →

Distil Union - Consumer Electronics

Distil Union used Shopify to launch their electronics business in Charleston, SC. The founders wanted to bring their own product ideas to market after working as designers at large companies. Shopify... helped them create an online store and manage sales. They used Shopify's tools to build their brand and reach customers. The platform supported their growth from the start.

Read more →

Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

ShippingEasy, ShipStation, EZOfficeInventory and Ecwid are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (95)
Analytics

4.14/5

Read Reviews (1571)
Custom Reports

3.68/5

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (95)
Analytics

4.14/5

Read Reviews (1571)
Custom Reports

3.68/5

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

Partnership

Conversational AI in E-commerce: Shopify Storefront MCP and ElevenLabs Agents ...

Shopify and ElevenLabs have integrated conversational AI into e-commerce platforms, enhancing online shopping with interactive, voice-driven experiences. This collaboration utilizes Shopify Storefront MCP and ElevenLabs Agents to automate customer interactions, provide real-time product recommendations, and streamline purchasing processes. The integration aims to boost customer engagement and sales, addressing online retail challenges like cart abandonment and offering new monetization strategies.

Executive

Shopify veteran Darrin Henein joins restaurant software startup Owner as Chief Design Officer

Darrin Henein, a former Shopify executive, has joined Owner.com, a restaurant software startup, as Chief Design Officer. Henein, who spent nearly a decade at Shopify as Vice President of Design, expressed enthusiasm for Owner.com's mission to support local business owners. This move highlights Owner.com's ambition to create a platform akin to Shopify for restaurants.

Product

NimbusPost Launches 'Nimbus Checkout' The Only Pay-Per-Prefill Checkout for Shopify Sellers

NimbusPost has launched Nimbus Checkout, a new checkout platform for Shopify sellers, featuring a pay-per-prefill model. This platform aims to reduce cart abandonment and improve conversion rates by pre-filling shopper details and offering smart COD control. It is designed to enhance the eCommerce experience for Shopify merchants, particularly in India's D2C market.

Partnership

Lovable and Shopify partner to launch AI store builder

Shopify and Lovable have partnered to launch an AI-driven store builder that allows brands to create e-commerce stores using conversational prompts. This integration automates the setup of Shopify stores, including page layouts, checkout systems, and navigation. Merchants can customize and publish their stores without needing developers, appealing to both startups and established brands looking to innovate.

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C