Dynatrace Platform Overview

Dynatrace leverages AI-powered observability to transform complex environments into strategic assets. It supports over 715 technologies, offering deep insights into sales performance management. By automating analysis, Dynatrace enables businesses to innovate swiftly, enhancing decision-making processes. Its recognition by leading industry analysts underscores its reliability and effectiveness.

Use Cases

Customers recommend Collaboration, Performance Management, Business Development, as the business use cases that they have been most satisfied with while using Dynatrace Platform.

Other use cases:

  • Workflow Management
  • Competitive Intelligence
  • Engagement Management
  • Social Media Analytics
  • Tracking & Monitoring Communications
  • Lead Tracking
  • Category Management
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Dynatrace Platform.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Dynatrace Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Dynatrace Platform's features include Alerts: Popups & Notifications, Dashboard, and Recording. and Dynatrace Platform support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Dynatrace Platform analytics capabilities include Custom Reports, and Analytics.

Dynatrace Platform, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dynatrace Platform provides unified observability, security, and business insights. A free trial is available for users to experience its powerful features.

Comprehensive Insights on Dynatrace Platform Use Cases

How efficiently Does Dynatrace Platform manage your Collaboration?

What solutions does Dynatrace Platform provide for Performance Management?

How does Dynatrace Platform address your Workflow Management Challenges?

What makes Dynatrace Platform ideal for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Dynatrace Platform solved their Sales Performance Management needs. Cuspera uses 857 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

Financial Services

CASE STUDY 多倫多道明銀行

Dynatrace helped 多倫多道明銀行 improve efficiency and deliver customer-focused banking solutions. The bank faced challenges with complex monitoring tools and slow problem resolution. Dynatrace unified thei...r observability and security, reducing transaction failure rates by 10 basis points and cutting costs by up to 45%. AI-driven operations saved 75% in efficiency. The bank resolved over 60% more issues and improved problem resolution speed by 20%.

Financial Services

CASE STUDY WeLab Bank

Dynatrace helped WeLab Bank cut daily system alerts from over 100 to fewer than five. The AI-powered platform gave early warnings for system issues, letting the team fix problems in minutes instead o...f hours. WeLab Bank improved resource management and capacity planning with unified logs and analytics. The solution boosted operational efficiency and made digital banking services more reliable. Customer experience improved because issues were found before they affected users.

Education

CASE STUDY WGU

Dynatrace helps WGU deliver seamless 24/7 e-learning for over 140,000 students. WGU needed end-to-end observability to keep its cloud-based platforms running smoothly, especially during peak times. D...ynatrace gives WGU a unified view of student journeys and quickly finds root causes of issues. The engineering team now resolves problems faster, with less disruption for students. WGU uses Dynatrace to keep learning resources available anytime, anywhere.

Financial Services

CASE STUDY Zurich North America

Dynatrace helped Zurich North America move 80% of its apps to the cloud in one year. The company saw a 30% drop in observability solution costs. IT service incidents fell by 89%, from 71 to 8 tickets... in a year. Teams used Dynatrace to spot problems early and recover faster from outages. The Carbon Impact App gave insights to help Zurich make eco-friendly choices and support its net-zero goal.

Retail

CASE STUDY XXXLutz

Dynatrace helped XXXLutz, a leading European furniture retailer, improve its omnichannel customer journeys. The company used Dynatrace to gain full visibility across its complex technology stack. Che...ckout times dropped from ten seconds to three. Teams now solve problems faster and work better together. Customer satisfaction and loyalty increased. Data-driven insights from Grail support better business decisions and higher revenue.

CASE STUDY 奧馬哈第一國家銀行 (FNBO)

Dynatrace helped 奧馬哈第一國家銀行 (FNBO) modernize its digital banking services. FNBO faced challenges with manual log monitoring and high management costs. Dynatrace unified multiple monitoring tools into ...one platform, reducing complexity and saving costs. The bank improved efficiency by cutting down incident response time and team size. FNBO now delivers a smoother banking experience and proactively prevents issues for its customers.

Frequently Asked Questions(FAQ)

for Dynatrace Platform

What is Dynatrace Platform used for?

Dynatrace Platform is a Sales Performance Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collaboration, Performance Management and Business Development .

What are the top features of Dynatrace Platform?

Alerts: popups & Notifications, Dashboard and Recording are some of the top features of Dynatrace Platform.

What are Dynatrace Platform alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for Dynatrace Platform.

Where is Dynatrace Platform located?

Dynatrace Platform is headquartered at Waltham, MA.
lightning

Peers used Dynatrace Platform for collaboration and performance management

Dynatrace Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5

Read Reviews (100)
Custom Reports

4.04/5

Read Reviews (109)
Analytics

4.00/5

Read Reviews (162)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5

Read Reviews (100)
Custom Reports

4.04/5

Read Reviews (109)
Analytics

4.00/5

Read Reviews (162)

Software Failure Risk Guidance

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for Dynatrace Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Dynatrace Platform

Dynatrace News

Awards

Dynatrace Ranked #1 Across Four of Six Use Cases in the 2025 Gartner Critical Capabilities for Observability Platforms Report

Dynatrace was ranked #1 in four out of six use cases in the 2025 Gartner Critical Capabilities for Observability Platforms report. The company excelled in Cost Optimization, Site Reliability Engineering, Business Insights, and AI Engineering. Additionally, Dynatrace was named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms, achieving the highest position for Ability to Execute.

Product

OpenTelemetry and Dynatrace : the complete analytics platform for modern observability

Dynatrace enhances OpenTelemetry's capabilities by providing intelligent analysis and seamless data correlation, transforming telemetry data into actionable insights. This integration allows for comprehensive observability, enabling organizations to gain full visibility into their systems without complex configurations. Dynatrace's platform automates data contextualization, improving decision-making and operational efficiency for engineering teams.

Awards

Dynatrace named Leader & Outperformer in 2025 GigaOm report on Kubernetes

Dynatrace has been recognized as a Leader and Outperformer in the 2025 GigaOm Radar Report for Kubernetes Observability. The report highlights Dynatrace's AI-driven observability and telemetry unification as key differentiators, enabling enterprises to manage complex cloud environments effectively. Dynatrace's Davis AI engine aids in reducing MTTR and aligns with business outcomes, reinforcing its strategic position in the observability sector.

Financial

Dynatrace Reports First Quarter Fiscal Year 2026 Financial Results

Dynatrace reported its first quarter fiscal year 2026 financial results, exceeding guidance across all metrics. The company achieved a 19% growth in subscription revenue on a constant currency basis and a GAAP operating margin of 13%. Dynatrace closed 12 expansion deals over $1 million in ACV, with significant log management deployments. The company also announced advancements in its platform, enhancing AI observability and log management capabilities.

Dynatrace Profile

Company Name

Dynatrace

Company Website

https://www.dynatrace.com/

HQ Location

Waltham, MA

Employees

1001-5000

Social

Financials

IPO