Dynatrace Platform Overview

Dynatrace leverages AI-powered observability to transform complex environments into strategic assets. It supports over 715 technologies, offering deep insights into sales performance management. By automating analysis, Dynatrace enables businesses to innovate swiftly, enhancing decision-making processes. Its recognition by leading industry analysts underscores its reliability and effectiveness.

Use Cases

Customers recommend Collaboration, Performance Management, Business Development, as the business use cases that they have been most satisfied with while using Dynatrace Platform.

Other use cases:

  • Workflow Management
  • Competitive Intelligence
  • Engagement Management
  • Social Media Analytics
  • Tracking & Monitoring Communications
  • Lead Tracking
  • Category Management
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Dynatrace Platform.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Dynatrace Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Dynatrace Platform's features include Alerts: Popups & Notifications, Dashboard, and Recording. and Dynatrace Platform support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Dynatrace Platform analytics capabilities include Custom Reports, and Analytics.

Dynatrace Platform, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dynatrace Platform provides unified observability, security, and business insights. A free trial is available for users to experience its powerful features.

Comprehensive Insights on Dynatrace Platform Use Cases

How efficiently Does Dynatrace Platform manage your Collaboration?

Why is Dynatrace Platform the best choice for Performance Management?

How can Dynatrace Platform enhance your Workflow Management process?

How does Dynatrace Platform facilitate Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Dynatrace Platform solved their Sales Performance Management needs. Cuspera uses 857 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

Financial Services

CASE STUDY Shriram Capital

Dynatrace helped Shriram Capital improve security and efficiency for its financial services apps. Shriram replaced many monitoring tools with Dynatrace for unified, real-time visibility. The company ...saved over 15 hours of manpower each week and achieved a 20% resource saving using AI-powered automation. Dynatrace enabled faster problem resolution, better compliance, and stronger security. Shriram’s teams now collaborate better and deliver improved digital experiences to millions of customers.

Retail

CASE STUDY Kroger

Dynatrace helped Kroger simplify its complex hybrid multi-cloud IT environment. Kroger used Dynatrace's single agent and AI-powered automation to get full-stack visibility and fast, accurate answers ...about performance issues. The solution let teams work together using a common language and focus on innovation instead of troubleshooting. After deploying Dynatrace, Kroger cut support tickets from 700 to 7 per week in just one month. Kroger's IT teams now spend less time in meetings and more time improving customer experience.

Financial Services

CASE STUDY WeLab Bank

Dynatrace helped WeLab Bank cut daily alerts from over 100 to less than 5. The Davis AI engine finds system issues early, so root cause analysis now takes minutes instead of hours. WeLab Bank uses Dy...natrace for end-to-end observability and log analysis. This improved IT efficiency and let teams focus on important tasks. The bank now finds problems before they affect customers and delivers a better digital banking experience.

Retail

CASE STUDY Next

Dynatrace helps Next improve customer experiences in the UK and worldwide. Next uses Dynatrace for deep visibility into customer journeys. This lets them innovate faster and reduce risk. Teams work b...etter together on a unified platform. Customers are surprised and delighted by the improved service.

Education

CASE STUDY Queen Mary University of London

Dynatrace helped Queen Mary University of London modernize its digital strategy. The university replaced 30 monitoring tools with Dynatrace, gaining a unified view and reducing daily alerts from hund...reds to about 20. This improved uptime during student enrolment and supported higher student intake. Real-time insights from Dynatrace enabled smarter, data-driven decisions and proactive IT management. The solution also helped the university move toward its smart campus vision and improve student experiences.

Retail

CASE STUDY Motorpoint

Dynatrace gives Motorpoint AI-powered observability for its omnichannel car buying platform. Motorpoint uses Dynatrace to monitor its hybrid cloud and microservices on AWS. The solution reduces triag...e time by about 90%, letting teams focus on innovation. Dynatrace provides instant alerts, real-time insights, and fast vulnerability detection. This helps Motorpoint keep its platform secure and reliable for customers.

Frequently Asked Questions(FAQ)

for Dynatrace Platform

What is Dynatrace Platform used for?

Dynatrace Platform is a Sales Performance Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collaboration, Performance Management and Business Development .

What are the top features of Dynatrace Platform?

Alerts: popups & Notifications, Dashboard and Recording are some of the top features of Dynatrace Platform.

What are Dynatrace Platform alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for Dynatrace Platform.

Where is Dynatrace Platform located?

Dynatrace Platform is headquartered at Waltham, MA.
lightning

Peers used Dynatrace Platform for collaboration and performance management

Dynatrace Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (100)
Custom Reports

4.04/5 ★

Read Reviews (109)
Analytics

4.00/5 ★

Read Reviews (162)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (100)
Custom Reports

4.04/5 ★

Read Reviews (109)
Analytics

4.00/5 ★

Read Reviews (162)

Software Failure Risk Guidance

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for Dynatrace Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Dynatrace Platform

Dynatrace News

Awards

Dynatrace Ranked #1 Across Four of Six Use Cases in the 2025 Gartner Critical Capabilities for Observability Platforms Report

Dynatrace was ranked #1 in four out of six use cases in the 2025 Gartner Critical Capabilities for Observability Platforms report. The company excelled in Cost Optimization, Site Reliability Engineering, Business Insights, and AI Engineering. Additionally, Dynatrace was named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms, achieving the highest position for Ability to Execute.

Partnership

Dynatrace & Crest Data partner to speed AI observability migration

Dynatrace and Crest Data have formed a strategic partnership to accelerate enterprise migration from traditional log management tools to Dynatrace's AI-powered observability platform. This collaboration leverages Crest Data's migration solutions to streamline the transition, offering real-time insights and reducing operational complexity. The partnership aims to support evolving customer needs and expand migration capabilities.

Product

iTWire - Dynatrace Achieves the AWS Generative AI Competency

Dynatrace has achieved the AWS Generative AI Competency, recognizing its ability to deliver enterprise-grade observability for generative AI applications on AWS. This achievement highlights Dynatrace's technical proficiency and proven customer success in monitoring and governing generative AI applications. The company plans to showcase its capabilities at AWS re:Invent 2025, reinforcing its strong partnership with AWS.

Customer

GMHBA boosts digital reliability with Dynatrace observability

GMHBA, an Australian health insurer, has deployed Dynatrace's observability platform to enhance its digital infrastructure's performance and reliability. This implementation allows GMHBA to proactively address IT issues, improving service continuity for its 320,000 members. The platform also facilitated a faster cloud migration to Microsoft Azure, resulting in cost savings reinvested into member services.

Dynatrace Profile

Company Name

Dynatrace

Company Website

https://www.dynatrace.com/

HQ Location

Waltham, MA

Employees

1001-5000

Social

Financials

IPO