SurveyMonkey Overview
SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using SurveyMonkey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using SurveyMonkey.
SurveyMonkey Use-Cases and Business Priorities: Customer Satisfaction Data
SurveyMonkey works with different mediums / channels such as E-Mail.
SurveyMonkey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and SurveyMonkey support capabilities include Phone Support, Email Support, Chat Support, etc. also SurveyMonkey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time." - Megan Nuttelman
SurveyMonkey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SurveyMonkey
Top Industries
- Education
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
SurveyMonkey is popular in Education, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on SurveyMonkey Use Cases
What makes SurveyMonkey ideal for Collecting Feedback?
What solutions does SurveyMonkey provide for Engaging Conversational Surveys?
How does SurveyMonkey address your Market Research Challenges?
How does SurveyMonkey address your Communication Management Challenges?
78+ more Business Use Cases
16 buyers and buying teams have used Cuspera to assess how well SurveyMonkey solved their Customer Feedback Management needs. Cuspera uses 58303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
|
We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. Testimonial By Deb Goodhind |
|
SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. Testimonial By Laurel Carlton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Megan Nuttelman Program Officer The Summit Foundation |
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
|
Deb Goodhind Associate Executive Director UMass Amherst Alumni Association |
We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. Testimonial By Deb Goodhind |
|
Laurel Carlton Community Foundations of Canada |
SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. Testimonial By Laurel Carlton |
Case Studies
CASE STUDY Sakura of America
CASE STUDY ClickUp
CASE STUDY Golden State Warriors
CASE STUDY Golden State Warriors
CASE STUDY Sakura of America
CASE STUDY ClickUp
Video
Creating a survey with SurveyMonkey
Frequently Asked Questions(FAQ)
for SurveyMonkey
What is SurveyMonkey?
SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. It enables to ask pointed questions, get them to the right respondents and give insight from the data through accurate analysis.
SurveyMonkey helps users reduce data bias by using questions, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize the respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.
SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colours. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.
What is SurveyMonkey used for?
What are the top features of SurveyMonkey?
Who uses SurveyMonkey?
What are SurveyMonkey alternatives?
Where is SurveyMonkey located?
Peers used SurveyMonkey for Collecting feedback and Engaging conversational surveys
SurveyMonkey Competitors
SurveyMonkey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
SurveyMonkey Integrations
SurveyMonkey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SurveyMonkey
Software Failure Risk Guidance
?for SurveyMonkey
Overall Risk Meter
Top Failure Risks for SurveyMonkey
SurveyMonkey Inc News
SurveyMonkey Named One of North America's Most Inspiring Workplaces for the Second ...
SurveyMonkey has been recognized as one of North America's Most Inspiring Workplaces for the second consecutive year, highlighting its commitment to employee engagement and positive workplace culture.
SurveyMonkey Celebrates Inspiring Workplaces Win in Asia - Yahoo Finance
SurveyMonkey received top honors in the Inspiring Workplace Groups 2024 awards, ranking 2nd overall and 1st among large businesses in North America, and 10th overall in the UK and Ireland. This recognition highlights SurveyMonkey's commitment to workplace culture and employee engagement.
SurveyMonkey Launches Trust Centre to Bolster Business Confidence, Fresh Ireland Data Reveals Compliance Challenges Persist Under GDPR
SurveyMonkey has launched a new Trust Centre to strengthen business confidence in its data security and privacy practices. The Trust Centre provides centralized resources on compliance, privacy, and security, helping organizations meet regulatory requirements such as GDPR. This launch comes as new research from Ireland highlights ongoing compliance challenges for businesses under GDPR.
SurveyMonkey Opens New Office in Costa Rica, Growing Regional Expertise and Building ...
SurveyMonkey has opened a new office in Costa Rica, expanding its regional presence and expertise in Latin America. This move supports the company's global growth strategy and enhances its ability to serve customers in the region.
SurveyMonkey Inc Profile
HQ Location
1 Curiosity Way San Mateo, California 94403 United States
Employees
501-1000
Social
Financials
PRIVATE
What makes SurveyMonkey ideal for Social Media Management?