SurveyMonkey Overview
SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using SurveyMonkey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using SurveyMonkey.
SurveyMonkey Use-Cases and Business Priorities: Customer Satisfaction Data
SurveyMonkey works with different mediums / channels such as E-Mail.
SurveyMonkey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and SurveyMonkey support capabilities include Phone Support, Email Support, Chat Support, etc. also SurveyMonkey analytics capabilities include Analytics, and Custom Reports.
Reviews
"With SurveyMonkey Apply in place, applications have skyrocketed. The volume of completed scholarship applications increased by 220%, and we were able to utilize more funds than ever before." - Normand Séguin
Peer review evidence (same sources as the product rating summary)
"...I use the free version of Survey monkey and it is a great tool to get feedback through surveys...." Peer review by PRINCE K., Business Associate, Professional Training & Coaching
"...It makes it so easy to do a generic surveys about an interaction with customers very easy...." Peer review by Ben W, Proctor, Education
"...When I was working with in the market research realm this tool was invaluable...." Peer review by Michele C, Office Manager/HR/Project Manager, Information Technology and Services
SurveyMonkey, Zenloop, Listen360 Customer Engagement Platform, Simplesat, Delighted platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SurveyMonkey
Top Industries
- Education
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
SurveyMonkey is popular in Education, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
SurveyMonkey Customer wins, Customer success stories, Case studies
How does SurveyMonkey facilitate Collecting Feedback?
How can SurveyMonkey enhance your Engaging Conversational Surveys process?
Why is SurveyMonkey the best choice for Market Research?
How can SurveyMonkey enhance your Communication Management process?
16 buyers and buying teams have used Cuspera to assess how well SurveyMonkey solved their Customer Feedback Management needs. Cuspera uses 58303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With SurveyMonkey Apply in place, applications have skyrocketed. The volume of completed scholarship applications increased by 220%, and we were able to utilize more funds than ever before. Testimonial By Normand Séguin |
|
SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. Testimonial By Laurel Carlton |
|
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Normand Séguin Director of Financial Aid and Awards University of Ottawa |
With SurveyMonkey Apply in place, applications have skyrocketed. The volume of completed scholarship applications increased by 220%, and we were able to utilize more funds than ever before. Testimonial By Normand Séguin |
|
Laurel Carlton Community Foundations of Canada |
SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. Testimonial By Laurel Carlton |
|
Megan Nuttelman Program Officer The Summit Foundation |
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
Barcel Hotel Group Selects Momentive To Power Its Global Customer Experience Program With GetFeedback
Luxury Retailer Christofle Selects GetFeedback By Momentive To Bring In-store Excellence Online And Elevate Customer Experience
Creating a survey with SurveyMonkey
Frequently Asked Questions(FAQ)
for SurveyMonkey
What is SurveyMonkey?
SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. It enables to ask pointed questions, get them to the right respondents and give insight from the data through accurate analysis.
SurveyMonkey helps users reduce data bias by using questions, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize the respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.
SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colours. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.
What is SurveyMonkey used for?
What are the top features of SurveyMonkey?
Who uses SurveyMonkey?
What are SurveyMonkey alternatives?
Where is SurveyMonkey located?
Peers used SurveyMonkey for Collecting feedback and Engaging conversational surveys
SurveyMonkey Competitors
SurveyMonkey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
SurveyMonkey Integrations
SurveyMonkey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SurveyMonkey
Software Failure Risk Guidance
?for SurveyMonkey
Overall Risk Meter
Top Failure Risks for SurveyMonkey
SurveyMonkey Inc News
SurveyMonkey Introduces LaunchPad for Automated Market Research
SurveyMonkey has launched LaunchPad, a suite for automated market research, offering guided setup, AI-powered insights, and a global survey panel. It enables marketers and product teams to conduct research quickly and affordably, with features like monadic testing and Van Westendorp analysis, without needing deep expertise or subscriptions.
SurveyMonkey LaunchPad Is Now Live
SurveyMonkey has launched LaunchPad, a suite of ten automated market research solutions designed for product and marketing professionals. LaunchPad offers ready-to-run solutions with built-in methodologies like monadic testing and MaxDiff, enabling users to validate ideas quickly. It integrates with a global market research panel and provides AI-powered insights, facilitating rapid and affordable research without needing extensive expertise.
SurveyMonkey introduces LaunchPad, bringing affordable, automated ...
SurveyMonkey has launched LaunchPad, a suite of automated market research solutions designed for marketers and product teams. This tool provides fast, reliable insights to validate ideas before launching products and campaigns, offering flexibility and speed without compromising on feedback quality.
Introducing SurveyMonkey LaunchPad: Launch with confidence with automated market research solutions
SurveyMonkey introduces LaunchPad, a suite of ten automated market research solutions for product and marketing professionals. LaunchPad offers ready-to-run solutions with built-in methodologies like monadic testing and MaxDiff, providing quick insights without needing a market research background. It connects to a global panel of 335M+ respondents, offering pay-as-you-go pricing for studies starting at $1,000.
SurveyMonkey Inc Profile
HQ Location
1 Curiosity Way San Mateo, California 94403 United States
Employees
501-1000
Social
Financials
PRIVATE
How can SurveyMonkey enhance your Social Media Management process?