Geckoboard Overview
Geckoboard transforms how teams interact with data by offering real-time KPI dashboards. It tackles the challenge of data visibility, making crucial business metrics clear and accessible. The platform supports over 90 data sources, ensuring seamless integration of live data. This capability allows teams to stay informed and agile, responding quickly to changes. Geckoboard's dashboards are designed to be shareable, enhancing collaboration and ensuring everyone is aligned on key performance indicators. A surprising aspect is its focus on making data engaging, which helps in maintaining team motivation and focus.
Use Cases
Customers recommend Customer Feedback Management, Helpdesk Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Geckoboard.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Geckoboard.
Geckoboard Use-Cases and Business Priorities: Customer Satisfaction Data
Geckoboard works with different mediums / channels such as Mass Media. and Television.
Geckoboard's features include Dashboard, Ticketing, Widgets, etc. and Geckoboard support capabilities include Chat Support, Email Support, Phone Support, etc. also Geckoboard analytics capabilities include Analytics, and Custom Reports.
Reviews
"Capture One is a powerful photo editing application. We’re based in Copenhagen, have a Support team of 14 agents and use Zendesk Support as our ticketing system. Our Geckoboard dashboard helps us keep track of whether we are reaching our targets and... to share our key support numbers to the company leaders and the rest of the organization." - Jesper Rosenkrantz
Geckoboard, Hevo, Clicdata, Grow, Logi Symphony (formerly Dundas BI), etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Geckoboard creates real-time KPI dashboards that improve team performance. Key business data, metrics, and KPIs are made clear and easy to understand.
Popular Business Setting
for Geckoboard
Top Industries
- Information Technology and Services
- Consumer Services
- Accounting
Popular in
- Mid Market
- Small Business
- Enterprise
Geckoboard is popular in Information Technology And Services, Consumer Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.
Geckoboard Customer wins, Customer success stories, Case studies
How does Geckoboard facilitate Customer Feedback Management?
How does Geckoboard address your Helpdesk Management Challenges?
How efficiently Does Geckoboard manage your Competitive Intelligence?
What solutions does Geckoboard provide for Onboarding?
How does Geckoboard facilitate Campaign Management?
11 buyers and buying teams have used Cuspera to assess how well Geckoboard solved their Business Intelligence needs. Cuspera uses 2481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Capture One is a powerful photo editing application. We’re based in Copenhagen, have a Support team of 14 agents and use Zendesk Support as our ticketing system. Our Geckoboard dashboard helps us keep track of whether we are reaching our targets and to share our key support numbers to the company l...eaders and the rest of the organization. |
|
We’d been trading in the UK since 2011 selling pre-designed rings as well as bespoke and wanted to expand to the US, having found a big gap in the market there – 45% of ring sales are customized pieces. Testimonial By Nikolay Piriankov |
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Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth every nickel. Testimonial By John Andrews |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jesper Rosenkrantz Head of Support Capture One |
Capture One is a powerful photo editing application. We’re based in Copenhagen, have a Support team of 14 agents and use Zendesk Support as our ticketing system. Our Geckoboard dashboard helps us keep track of whether we are reaching our targets and to share our key support numbers to the company l...eaders and the rest of the organization. |
|
Nikolay Piriankov Co-Founder and CEO Taylor & Hart |
We’d been trading in the UK since 2011 selling pre-designed rings as well as bespoke and wanted to expand to the US, having found a big gap in the market there – 45% of ring sales are customized pieces. Testimonial By Nikolay Piriankov |
|
John Andrews Founder Bestpass |
Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth every nickel. Testimonial By John Andrews |
Staffbase - Information Technology And Services
Read more →PeopleSafe - Consumer Services
Read more →Maisonette - Retail
Read more →Jigsaw - Apparel & Fashion
Read more →Furlenco - Consumer Services
Read more →Woolworths MarketPlus - Retail
Read more →Introducing Geckoboard - Professional KPI dashboards.
Frequently Asked Questions(FAQ)
for Geckoboard
What is Geckoboard?
Geckoboard is a Business Intelligence Software. Geckoboard is an online solution for collecting, visualizing and sharing the main data that drives a business. Users can configure their dashboards based on team and company needs. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.
It can set up in minutes as it connects directly with the tools that are used every day, simply pick metrics and visualize how you want them - no developer required. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need.
Geckoboard is suitable for businesses of all sizes and also offers an iOS app. It maximizes the clarity and effectiveness of the dashboard with simple design tips on sizing, grouping, and labelling. Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.
What is Geckoboard used for?
What are the top features of Geckoboard?
Who uses Geckoboard?
What are Geckoboard alternatives?
Where is Geckoboard located?
Peers used Geckoboard for customer feedback management and helpdesk management
Geckoboard Competitors
Geckoboard Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (602) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (602) |
Geckoboard Integrations
Geckoboard integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Geckoboard
Software Failure Risk Guidance
?for Geckoboard
Overall Risk Meter
Top Failure Risks for Geckoboard
Geckoboard Ltd. News
Support for custom ticket statuses in Zendesk | Geckoboard
Geckoboard has enhanced its Zendesk Support integration to include custom ticket statuses. This feature allows users to filter or split Zendesk metrics by custom statuses, such as "Awaiting Customer" or "Engineering Review," improving visibility into support workflows.
Geckoboard Ltd. Profile
HQ Location
3rd Floor, 60 Worship St, London EC2A 2EZ, UK
Employees
11-50
Social
Financials
SEED
