Geckoboard Overview
This is a summary of the comprehensive capabilities and benefits of Geckoboard based on over 2481 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Geckoboard, Dundas BI, Grow, Analance Platform, Zoho Analytics, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Geckoboard is right for your needs? Our Cuspera AI engine can evaluate how Geckoboard fits your specific business needs, industry, and context. Get your personalized assessment report today.
Geckoboard supports business activities such as:
- Customer Feedback Management
- Helpdesk Management
- Competitive Intelligence
- Training & Onboarding
- Campaign Management
Geckoboard can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Launch New Products, Acquire Customers, Increase Customer Life Time Value, etc. It can help manage these activities if you use Mass Media and Television for these needs. As a solution, Geckoboard's capabilities include Dashboard, Ticketing, Widgets, etc.
Geckoboard was founded in 2010. Information Technology and Services Vertical is its biggest customer base.
Reviews
"With Customer Experience I believe if you just can just ensure that every single day is a great day you will eventually have a great week, and a great month. " - Sandeep Jindal
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Geckoboard solved their Business Intelligence needs. Cuspera uses 2481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Geckoboard.
Use Cases
Peers recommend Customer Feedback Management , Helpdesk Management , Competitive Intelligence , as the business use cases that they have been most satisfied while using Geckoboard.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.85/5 ★ |
"...We have Geckoboard s set up to highlight our CSAT number as red on the dashboard in that situation...." Case Study Furlenco |
| measuring customer satisfaction |
4.83/5 ★ |
"...Set thresholds, goals and status indicators to highlight when metrics like ticket volume, CSAT or SLAs need attention or are worth celebrating. ..." Real-time customer support dashboards |
| measuring net promoter score |
4.66/5 ★ |
"...NPS doesn't provide immediate actionable data, it's just a number...." Case Study COBB Tuning |
| Helpdesk Management with Mass Media and Television |
4.42/5 ★ |
"...Geckoboard Help Center...." Geckoboard Help Center |
| Competitive Intelligence |
4.86/5 ★ |
"...Business intelligence software is great for digging into the finer details of your company's performance, and Alteryx is a one-stop shop for data preparation and analysis...." 6 Tools You Should Consider Adding to Your Lineup in 2020 - The Tech Report |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.85/5 ★ |
"...We have Geckoboard s set up to highlight our CSAT number as red on the dashboard in that situation...." Case Study Furlenco |
|
| measuring customer satisfaction |
4.85/5 ★ |
| measuring net promoter score |
4.85/5 ★ |
| Helpdesk Management with Mass Media and Television |
4.42/5 ★ |
"...Geckoboard Help Center...." Geckoboard Help Center |
|
| Competitive Intelligence |
4.86/5 ★ |
"...Business intelligence software is great for digging into the finer details of your company's performance, and Alteryx is a one-stop shop for data preparation and analysis...." 6 Tools You Should Consider Adding to Your Lineup in 2020 - The Tech Report |
|
35+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2481 insights from peers and experts to help you assess how these Geckoboard use cases fit your Business Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Customer Experience I believe if you just can just ensure that every single day is a great day you will eventually have a great week, and a great month. Testimonial By Sandeep Jindal |
|
I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez |
|
A lot of customer reviews mention the Staffbase support as superb which helps to keep the C-Level backing our support organization, helping us to decide and revolutionize processes and tools in a fast manner. Testimonial By Felix Starzer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sandeep Jindal Head of Customer Support Furlenco |
With Customer Experience I believe if you just can just ensure that every single day is a great day you will eventually have a great week, and a great month. Testimonial By Sandeep Jindal |
|
Kristian Marquez Managing Director Finstrat Management |
I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez |
|
Felix Starzer Head of Customer Care Staffbase |
A lot of customer reviews mention the Staffbase support as superb which helps to keep the C-Level backing our support organization, helping us to decide and revolutionize processes and tools in a fast manner. Testimonial By Felix Starzer |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study COBB TuningRead More |
|
Case Study DiggerlandRead More |
|
|
Case Study FurlencoRead More |
Frequently Asked Questions(FAQ)
for Geckoboard
What is Geckoboard?
What is Geckoboard used for?
What are the top features of Geckoboard?
Who uses Geckoboard?
What are Geckoboard alternatives?
Where is Geckoboard located?
Popular Business Setting
for Geckoboard
Top Industries
- Information Technology and Services
- Consumer Services
- Accounting
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Geckoboard to Enhance customer relationships and Increase sales & revenue
Geckoboard Alternatives
Peer and Expert Opinion on Features
for Geckoboard
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (446) |
| Ticketing | Read Reviews (60) |
| Widgets | Read Reviews (44) |
| Personalization | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (446) |
| Ticketing | Read Reviews (60) |
| Widgets | Read Reviews (44) |
| Personalization | Read Reviews (16) |
IT and Other Capabilities
for Geckoboard
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (422) |
| Data Import | Read Reviews (127) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (422) |
| Data Import | Read Reviews (127) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (22) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (16) |
| 24/7 Support | Read Reviews (195) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (22) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (16) |
| 24/7 Support | Read Reviews (195) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (602) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (602) |
Software Failure Risk Guidance
?for Geckoboard
Overall Risk Meter
Top Failure Risks for Geckoboard
Vendor Profile Details
HQ Location
3rd Floor, 60 Worship St, London EC2A 2EZ, UK
Employees
11-50
Social
Financials
SEED
Get a personalised risk report for Geckoboard
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Geckoboard may get in touch with you regarding your request.
Request Custom Quote
Geckoboard will get in touch with you regarding your request.