Geckoboard Overview

Geckoboard transforms how teams interact with data by offering real-time KPI dashboards. It tackles the challenge of data visibility, making crucial business metrics clear and accessible. The platform supports over 90 data sources, ensuring seamless integration of live data. This capability allows teams to stay informed and agile, responding quickly to changes. Geckoboard's dashboards are designed to be shareable, enhancing collaboration and ensuring everyone is aligned on key performance indicators. A surprising aspect is its focus on making data engaging, which helps in maintaining team motivation and focus.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Geckoboard.

Other use cases:

  • Onboarding
  • Campaign Management
  • Content Sharing
  • Social Media Analytics
  • Advertisement
  • Sending & Publishing Communications
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Geckoboard.

Other priorities:

  • Launch New Products
  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Improve Visibility
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
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Geckoboard Use-Cases and Business Priorities: Customer Satisfaction Data

Geckoboard works with different mediums / channels such as Mass Media. and Television.

Geckoboard's features include Dashboard, Ticketing, Widgets, etc. and Geckoboard support capabilities include Chat Support, Email Support, Phone Support, etc. also Geckoboard analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’d been trading in the UK since 2011 selling pre-designed rings as well as bespoke and wanted to expand to the US, having found a big gap in the market there – 45% of ring sales are customized pieces." - Nikolay Piriankov

Geckoboard, CARTO Platform, Hevo, Phocas, Databox, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Geckoboard creates real-time KPI dashboards that improve team performance. Key business data, metrics, and KPIs are made clear and easy to understand.

Popular Business Setting

for Geckoboard

Top Industries

  • Information Technology and Services
  • Consumer Services
  • Accounting

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Geckoboard is popular in Information Technology And Services, Consumer Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Geckoboard Use Cases

Why is Geckoboard the best choice for Customer Feedback Management?

What benefits does Geckoboard offer for Helpdesk Management?

Why is Geckoboard the best choice for Competitive Intelligence?

How does Geckoboard facilitate Onboarding?

What benefits does Geckoboard offer for Campaign Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Geckoboard solved their Business Intelligence needs. Cuspera uses 2481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Geckoboard testimonial

Nikolay Piriankov

Co-Founder and CEO

Taylor & Hart

We’d been trading in the UK since 2011 selling pre-designed rings as well as bespoke and wanted to expand to the US, having found a big gap in the market there – 45% of ring sales are customized pieces. Testimonial By Nikolay Piriankov
Geckoboard testimonial

Kristian Marquez

Managing Director

Finstrat Management

I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez
Geckoboard testimonial

Matt Bryant

Customer Service Manager

COBB Tuning

We were up and running within seven or eight minutes. It allows me to put the information I need at the forefront. Testimonial By Matt Bryant
CUSTOMERS TESTIMONIALS
Geckoboard testimonial

Nikolay Piriankov

Co-Founder and CEO

Taylor & Hart

We’d been trading in the UK since 2011 selling pre-designed rings as well as bespoke and wanted to expand to the US, having found a big gap in the market there – 45% of ring sales are customized pieces. Testimonial By Nikolay Piriankov
Geckoboard testimonial

Kristian Marquez

Managing Director

Finstrat Management

I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez
Geckoboard testimonial

Matt Bryant

Customer Service Manager

COBB Tuning

We were up and running within seven or eight minutes. It allows me to put the information I need at the forefront. Testimonial By Matt Bryant

Case Studies

Consumer Services

Case Study Furlenco

How Geckoboard dashboards help Furlenco furniture rental company deliver incredible customer service

Publishing

Case Study Capture One

How Capture One's Support Team use Geckoboard to provide great service and track launches

Accounting

Case Study Finstrat Management

How Finstrat dashboards can help SaaS companies gain investment and grow, with Geckoboard

Information Technology and Services

Case Study Staffbase

How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

Automotive

Case Study COBB Tuning

How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

Apparel & Fashion

Case Study Taylor & Hart

How Taylor & Hart Used NPS to Increase Monthly Revenue by 70%

Video

Introducing Geckoboard - Professional KPI dashboards.

Video Thumbnail

Frequently Asked Questions(FAQ)

for Geckoboard

What is Geckoboard?

Geckoboard is a Business Intelligence Software. Geckoboard is an online solution for collecting, visualizing and sharing the main data that drives a business. Users can configure their dashboards based on team and company needs. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.

It can set up in minutes as it connects directly with the tools that are used every day, simply pick metrics and visualize how you want them - no developer required. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need.

Geckoboard is suitable for businesses of all sizes and also offers an iOS app. It maximizes the clarity and effectiveness of the dashboard with simple design tips on sizing, grouping, and labelling. Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.

What is Geckoboard used for?

Geckoboard is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Customer Feedback Management, Helpdesk Management and Competitive Intelligence .

What are the top features of Geckoboard?

Dashboard, Ticketing and Widgets are some of the top features of Geckoboard.

Who uses Geckoboard?

Geckoboard is used by Information Technology And Services, Consumer Services and Accounting among other industries.

What are Geckoboard alternatives?

CARTO Platform, Hevo, Phocas and Databox are popular alternatives for Geckoboard.

Where is Geckoboard located?

Geckoboard is headquartered at 3rd Floor, 60 Worship St, London EC2A 2EZ, UK.
lightning

Peers used Geckoboard for customer feedback management and helpdesk management

Geckoboard Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (3)
Analytics

4.59/5

Read Reviews (74)
Custom Reports

3.95/5

Read Reviews (602)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (3)
Analytics

4.59/5

Read Reviews (74)
Custom Reports

3.95/5

Read Reviews (602)

Software Failure Risk Guidance

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for Geckoboard

Overall Risk Meter

Low Medium High

Top Failure Risks for Geckoboard

Geckoboard Ltd. Profile

Company Name

Geckoboard Ltd.

Company Website

https://www.geckoboard.com/

Year Founded

2010

HQ Location

3rd Floor, 60 Worship St, London EC2A 2EZ, UK

Employees

11-50

Social

Financials

SEED