Geckoboard Overview
Geckoboard transforms how teams interact with data by offering real-time KPI dashboards. It tackles the challenge of data visibility, making crucial business metrics clear and accessible. The platform supports over 90 data sources, ensuring seamless integration of live data. This capability allows teams to stay informed and agile, responding quickly to changes. Geckoboard's dashboards are designed to be shareable, enhancing collaboration and ensuring everyone is aligned on key performance indicators. A surprising aspect is its focus on making data engaging, which helps in maintaining team motivation and focus.
Use Cases
Customers recommend Customer Feedback Management, Helpdesk Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Geckoboard.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Geckoboard.
Geckoboard Use-Cases and Business Priorities: Customer Satisfaction Data
Geckoboard works with different mediums / channels such as Mass Media. and Television.
Geckoboard's features include Dashboard, Ticketing, Widgets, etc. and Geckoboard support capabilities include Chat Support, Email Support, Phone Support, etc. also Geckoboard analytics capabilities include Analytics, and Custom Reports.
Reviews
"Geckoboard has transformed the way we work. It’s so easy to set up that you can get a dashboard live on the wall on the first day. The simple live visualizations make our business’s most important metrics easily digestible and actionable for everyon...e and as a direct result of installing live TV visualizations of our most important metrics, the team has managed to improve our website conversion rate by 33% in 6 months." - Chris Peters
Peer review evidence (same sources as the product rating summary)
"...(categories: nps product-product-product )..." Links: 10-15-2019
"...Tracking call center data to find where most calls are associated with and when they occur to better service our customers...." Peer review by Colby W, Nevada Public Notary
"...The great thing is it s very easy for us to change these benchmarks within Geckoboard when we need to...." Case Study Finstrat Management
Geckoboard, Hevo, Clicdata, Grow, Logi Symphony (formerly Dundas BI), etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Geckoboard creates real-time KPI dashboards that improve team performance. Key business data, metrics, and KPIs are made clear and easy to understand.
Popular Business Setting
for Geckoboard
Top Industries
- Information Technology and Services
- Consumer Services
- Accounting
Popular in
- Mid Market
- Small Business
- Enterprise
Geckoboard is popular in Information Technology And Services, Consumer Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.
Geckoboard Customer wins, Customer success stories, Case studies
How can Geckoboard enhance your Customer Feedback Management process?
How can Geckoboard enhance your Helpdesk Management process?
What solutions does Geckoboard provide for Competitive Intelligence?
What Are the key features of Geckoboard for Onboarding?
How can Geckoboard enhance your Campaign Management process?
11 buyers and buying teams have used Cuspera to assess how well Geckoboard solved their Business Intelligence needs. Cuspera uses 2481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Geckoboard has transformed the way we work. It’s so easy to set up that you can get a dashboard live on the wall on the first day. The simple live visualizations make our business’s most important metrics easily digestible and actionable for everyone and as a direct result of installing live TV vis...ualizations of our most important metrics, the team has managed to improve our website conversion rate by 33% in 6 months. |
|
Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth every nickel. Testimonial By John Andrews |
|
I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris Peters Director of Marketing and PR Diggerland |
Geckoboard has transformed the way we work. It’s so easy to set up that you can get a dashboard live on the wall on the first day. The simple live visualizations make our business’s most important metrics easily digestible and actionable for everyone and as a direct result of installing live TV vis...ualizations of our most important metrics, the team has managed to improve our website conversion rate by 33% in 6 months. |
|
John Andrews Founder Bestpass |
Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth every nickel. Testimonial By John Andrews |
|
Kristian Marquez Managing Director Finstrat Management |
I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez |
Introducing Geckoboard - Professional KPI dashboards.
Frequently Asked Questions(FAQ)
for Geckoboard
What is Geckoboard?
Geckoboard is a Business Intelligence Software. Geckoboard is an online solution for collecting, visualizing and sharing the main data that drives a business. Users can configure their dashboards based on team and company needs. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.
It can set up in minutes as it connects directly with the tools that are used every day, simply pick metrics and visualize how you want them - no developer required. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need.
Geckoboard is suitable for businesses of all sizes and also offers an iOS app. It maximizes the clarity and effectiveness of the dashboard with simple design tips on sizing, grouping, and labelling. Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.
What is Geckoboard used for?
What are the top features of Geckoboard?
Who uses Geckoboard?
What are Geckoboard alternatives?
Where is Geckoboard located?
Peers used Geckoboard for customer feedback management and helpdesk management
Geckoboard Competitors
Geckoboard Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (602) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (602) |
Geckoboard Integrations
Geckoboard integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Geckoboard
Software Failure Risk Guidance
?for Geckoboard
Overall Risk Meter
Top Failure Risks for Geckoboard
Geckoboard Ltd. News
Zendesk Voice call leg metrics now supported | Geckoboard
Geckoboard has enhanced its Zendesk Support integration by adding support for Zendesk Voice call leg metrics. This update allows users to track detailed call segments, providing insights into call patterns such as declined calls, hold times, and call quality. The new metrics include volume, duration, and quality measures, offering a comprehensive view of call activities.
Stylo and Geckoboard: bringing customer sentiment into Zendesk dashboards
Geckoboard and Stylo have partnered to integrate customer sentiment analysis into Zendesk dashboards. This collaboration allows support leaders to view emotional signals, such as frustration and urgency, alongside operational metrics in real time. The partnership aims to enhance prioritization and early intervention for customer support teams. A special offer provides three months free access to Stylo or Geckoboard for new users.
Support for custom ticket statuses in Zendesk | Geckoboard
Geckoboard has enhanced its Zendesk Support integration to include custom ticket statuses. This feature allows users to filter or split Zendesk metrics by custom statuses, such as "Awaiting Customer" or "Engineering Review," improving visibility into support workflows.
Geckoboard Ltd. Profile
HQ Location
3rd Floor, 60 Worship St, London EC2A 2EZ, UK
Employees
11-50
Social
Financials
SEED
