Phocas Overview

This is a summary of the comprehensive capabilities and benefits of Phocas based on over 1394 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Phocas, Stratum Analytics, SAP Lumira, SAP Crystal Reports, Map Business Online, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Phocas is right for your needs? Our Cuspera AI engine can evaluate how Phocas fits your specific business needs, industry, and context. Get your personalized assessment report today.

Phocas supports business activities such as:

  • Competitive Intelligence
  • Helpdesk Management
  • Forecasting
  • Collaboration
  • Contact List Management

Phocas can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve ROI, Grow Market Share, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Phocas's capabilities include Dashboard, Personalization, Calculator, etc.

Phocas Wholesale Vertical is its biggest customer base.

Reviews

"...While we have used other business intelligence tools in the past, comparing Phocas to other BI tools is like comparing chalk and cheese...." Peer review by Andrew Foote, CIO, Provet, Provet

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Phocas solved their Business Intelligence needs. Cuspera uses 1394 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Phocas.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Competitive Intelligence , Helpdesk Management , Forecasting , as the business use cases that they have been most satisfied while using Phocas.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Competitive Intelligence

4.94/5 ★

Read Reviews (31)

"...While we have used other business intelligence tools in the past, comparing Phocas to other BI tools is like comparing chalk and cheese...."
Helpdesk Management with E-Mail

4.65/5 ★

Read Reviews (14)

"...The help and support we receive from Jessica Brown is excellent and she has recently helped us build our suite of dashboards which allow the business leaders to see at a glance the pulse of the business...."
Forecasting

4.82/5 ★

Read Reviews (13)

"...forecast and sale view for BP, item zone with which is helpful for analysis and where we need to effort...."
PEER EXPERIENCES
Competitive Intelligence

4.94/5 ★

Read Reviews (31)

"...While we have used other business intelligence tools in the past, comparing Phocas to other BI tools is like comparing chalk and cheese...." Peer review by Andrew Foote, CIO, Provet, Provet
Helpdesk Management with E-Mail

4.65/5 ★

Read Reviews (14)

"...The help and support we receive from Jessica Brown is excellent and she has recently helped us build our suite of dashboards which allow the business leaders to see at a glance the pulse of the business...." Peer review by Tony W.
Forecasting

4.82/5 ★

Read Reviews (13)

"...forecast and sale view for BP, item zone with which is helpful for analysis and where we need to effort...." Peer review by Administrator

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1394 insights from peers and experts to help you assess how these Phocas use cases fit your Business Intelligence needs.

Based on peer insights

Cuspera recommends Phocas for

Use Cases Competitive Intelligence , Helpdesk Management , Forecasting
Medium E-Mail
Features Dashboard, Personalization, Calculator
Business Priorities Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships
Industries Wholesale, Construction, Manufacturing

Frequently Asked Questions(FAQ)

for Phocas

What is Phocas?

Phocas is a business intelligence solution built on exceeding customer expectations. It increases sales, reduces costs and eliminates guesswork. Phocas specialized in data analytics for manufacturing, distribution and retail industries. It is designed for non-technical users.

What is Phocas used for?

Phocas is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Competitive Intelligence, Helpdesk Management and Forecasting .

What are the top features of Phocas?

Dashboard, Personalization and Calculator are some of the top features of Phocas.

Who uses Phocas?

Phocas is used by Wholesale, Construction and Manufacturing among other industries.

What are Phocas alternatives?

Stratum Analytics, SAP Lumira, SAP Crystal Reports and Map Business Online are popular alternatives for Phocas.

Where is Phocas located?

Phocas is headquartered at Suite 501 35 Lime Street King Street Wharf Sydney NSW 2000 Australia.

Popular Business Setting

for Phocas

Top Industries

  • Wholesale
  • Construction
  • Manufacturing

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Phocas to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Phocas

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.42/5 ★

Read Reviews (109)
Personalization

3.96/5 ★

Read Reviews (19)
Calculator

3.40/5 ★

Read Reviews (7)
Alerts: popups & Notifications

3.76/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

4.42/5 ★

Read Reviews (109)
Personalization

3.96/5 ★

Read Reviews (19)
Calculator

3.40/5 ★

Read Reviews (7)
Alerts: popups & Notifications

3.76/5 ★

Read Reviews (5)

IT and Other Capabilities

for Phocas

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (264)
Data Export

4.14/5 ★

Read Reviews (148)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (264)
Data Export

4.14/5 ★

Read Reviews (148)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.34/5 ★

Read Reviews (9)
Chat Support

4.25/5 ★

Read Reviews (8)
Phone Support

4.25/5 ★

Read Reviews (8)
24/7 Support

4.12/5 ★

Read Reviews (108)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.34/5 ★

Read Reviews (9)
Chat Support

4.25/5 ★

Read Reviews (8)
Phone Support

4.25/5 ★

Read Reviews (8)
24/7 Support

4.12/5 ★

Read Reviews (108)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (5)
Analytics

4.72/5 ★

Read Reviews (149)
Custom Reports

4.24/5 ★

Read Reviews (344)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (5)
Analytics

4.72/5 ★

Read Reviews (149)
Custom Reports

4.24/5 ★

Read Reviews (344)

Software Failure Risk Guidance

?

for Phocas

Overall Risk Meter

Low Medium High

Top Failure Risks for Phocas

Vendor Profile Details

Company Name

Phocas Software

HQ Location

Suite 501 35 Lime Street King Street Wharf Sydney NSW 2000 Australia

Employees

51-100

Social

Financials

PRIVATE