BigCommerce Overview
BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!
Use Cases
Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.
BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data
BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.
BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.
Reviews
"An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce." - Derrick Johnson
Peer review evidence (same sources as the product rating summary)
"...BigCommerce has made it easy for us to properly list our products, provides an excellent app for our eBay gateway, and provides an excellent, seamless shipping application...." Peer review by Charles Luley, Owner/President, CLA Medical
"...And when you do get into a jam, plenty of documentation and very helpful support staff...." Peer review by David E., Construction
"...Re:amaze organizes all your phone numbers, emails, social media accounts and live chat chatbots all in one place and helps you to optimize staff and support needs...." 10 Best BigCommerce Customer Service Apps
BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BigCommerce
Top Industries
- Retail
- Manufacturing
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.
BigCommerce Customer wins, Customer success stories, Case studies
How does BigCommerce address your Products & Pricelist Management Challenges?
Why is BigCommerce the best choice for Helpdesk Management?
What solutions does BigCommerce provide for Communication Management?
What Are the key features of BigCommerce for Advertisement?
8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce. Testimonial By Derrick Johnson |
|
We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming. Testimonial By Daniel Phillips |
|
BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Derrick Johnson Operations Manager The Beer Bat |
An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce. Testimonial By Derrick Johnson |
|
Daniel Phillips Chief Financal Officer(CFO) The Good and the Beautiful |
We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming. Testimonial By Daniel Phillips |
|
Kristi Jackson Director of Marketing Yeti Cycles |
BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson |
Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth
BigCommerce is enterprise ecommerce: simplified.
Frequently Asked Questions (FAQ)
What buyers ask before choosing BigCommerce
What is BigCommerce?
BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.
The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.
The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.
The platform supports multiple currencies and the front-end can be localized for any language.
What is BigCommerce used for?
What are the top features of BigCommerce?
Who uses BigCommerce?
What are BigCommerce alternatives?
Where is BigCommerce located?
Peers used BigCommerce for products & pricelist management and helpdesk management
BigCommerce Competitors
BigCommerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (343) |
| Custom Reports | Read Reviews (1881) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (343) |
| Custom Reports | Read Reviews (1881) |
BigCommerce Integrations
BigCommerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for BigCommerce
Software Failure Risk Guidance
?for BigCommerce
Overall Risk Meter
Top Failure Risks for BigCommerce
BigCommerce Pty. Ltd News
BigCommerce Earns 2026 Top Rated Award From TrustRadius
BigCommerce received the 2026 Top Rated Award from TrustRadius, highlighting its strong performance in the ecommerce software category. The award, based on customer feedback, underscores BigCommerce's capabilities in multi-brand storefront management, catalog handling, and B2B and SEO tools.
BigCommerce Wins 2026 TrustRadius Top Rated Award on Customer Feedback
BigCommerce received the 2026 Top Rated Award from TrustRadius, scoring 7.8 out of 10 based on over 700 verified customer reviews. The award highlights BigCommerce's strengths in multi-brand storefront management, catalog handling, and B2B/SEO tools, emphasizing its strategic position in the ecommerce market.
BigCommerce Wins 2026 Top Rated Award with 7.8 Score, Over 700 Reviews
BigCommerce received the 2026 Top Rated Award with a trScore of 7.8, based on over 700 verified user reviews. This recognition highlights its strong position in the ecommerce software category, emphasizing features like multi-brand storefront management and integrated B2B tools.
PayPal And BigCommerce Deepen Ties With Embedded Payments For Merchants
PayPal and BigCommerce have launched BigCommerce Payments by PayPal, an embedded payments solution for US merchants. This integration allows merchants to manage transactions directly within BigCommerce, offering multiple payment methods including PayPal, Venmo, and Apple Pay. This partnership aims to simplify merchant workflows and enhance PayPal's role in commerce operations.
BigCommerce Pty. Ltd Profile
Company Name
BigCommerce Pty. Ltd
Company Website
https://www.bigcommerce.com/HQ Location
685 Market Street, 3rd Floor, San Francisco, California 94105, US
Employees
251-500
Social
Financials
SERIES F
What makes BigCommerce ideal for Social Media Management?