Home Commerce and Sales E-Commerce Platform BigCommerce

BigCommerce: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: BigCommerce
Brand: BigCommerce
Rating: 4.46 (12164 reviews)

4.46 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(12164)

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

AI Powered

BigCommerce Overview

BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Use Cases

Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.

Other use cases:

Communication Management
Advertisement
Engagement Management
Promotion Management
Content Management
Order Management
Training & Onboarding

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.

Other priorities:

Enhance Customer Relationships
Improve Digital And Social Presence
Scale Best Practices
Enter New Markets Internationally Or Locally
Build Brand Awareness
Improve ROI
Grow Market Share
Launch New Products
Improve Brand Engagement
Improve Efficiency
Increase Customer Life Time Value
Improve Internal Communications
Improve Stakeholder Relations
Establish Thought Leadership
Improve Consistency
Manage Risk
Improve Visibility
Increase Average Basket Value

See all business priorities See less business priorities

BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

BigCommerce works with different mediums / channels such as Chat, Promotions, Social Media, etc.

BigCommerce's features include Templates, SEO, Widgets, etc.

Reviews

"To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The pe...ople who onboarded us were absolutely brilliant." - Shaun Price

BigCommerce, WooCommerce, Shopify, Shopify Plus, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BigCommerce

Top Industries

Retail
Manufacturing
Apparel & Fashion

Popular in

Small Business
Mid Market
Enterprise

BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BigCommerce Use Cases

Why is BigCommerce the best choice for Products & Pricelist Management?

BigCommerce provides comprehensive product and pricelist management features. These features include product listing, inventory management, order processing, and integration with various marketplaces. The platform enables efficient management of product information and pricing across multiple channels. However, product listing search functionality and customization options in the product backend could be improved.

"...The ability to manage 100+ products as well as 100+ promo codes is very simple and easy to manage...." Peer review by Andrew D., Computer Software

What solutions does BigCommerce provide for Helpdesk Management?

What Are the key features of BigCommerce for Communication Management?

BigCommerce facilitates communication with customers by enabling order confirmation and tracking emails, automated review requests, and direct messaging from orders. It also offers analytics tools for tracking social media engagement. The platform lacks a messaging system for customers to contact the site owner.

"...We are a book publisher and also offer digital eBooks which are available for easy download after purchase...." Peer review by Administrator in Corporate

What solutions does BigCommerce provide for Advertisement?

BigCommerce offers advertising capabilities that include integrating with platforms such as Google Ads, Facebook Ads, and email marketing platforms. It also provides analytics to inform advertising spending and product updates. However, there are limitations such as the lack of scheduling features for blogs and ads.

"...Handy analytics to assist in targeting advertising spend and updating products...." Peer review by Manager in Marketing

76+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Shaun Price Head of Customer Acquistion MitoQ	To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price
Daniel Phillips Chief Financal Officer(CFO) The Good and the Beautiful	We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming. Testimonial By Daniel Phillips
Kristi Jackson Director of Marketing Yeti Cycles	BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson

CUSTOMERS	TESTIMONIALS
Shaun Price Head of Customer Acquistion MitoQ	To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price
Daniel Phillips Chief Financal Officer(CFO) The Good and the Beautiful	We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming. Testimonial By Daniel Phillips
Kristi Jackson Director of Marketing Yeti Cycles	BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson

Case Studies

COMPANY	CASE STUDIES
Ink Custom Tees	Case Study Ink Custom Tees !nk Uses BigCommerce to Make its Mark in Ecommerce Read More
MitoQ	Case Study MitoQ BigCommerce Energizes MitoQ Right Down to the Core of its Business Read More
GourmetFuel	Case Study GourmetFuel BigCommerce Gives GourmetFuel a Smorgasbord of Ecommerce Success Read More

Video

BigCommerce is enterprise ecommerce: simplified.

Frequently Asked Questions(FAQ)

for BigCommerce

What is BigCommerce?

BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.

The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.

The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.

The platform supports multiple currencies and the front-end can be localized for any language.

What is BigCommerce used for?

BigCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Helpdesk Management and Social Media Management .