Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well BigCommerce solves your E-Commerce Platform needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using BigCommerce.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Consistency
  • Manage Risk
  • Improve Visibility
  • Increase Average Basket Value
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Products & Pricelist Management , Helpdesk Management , Social Media Management , as the business use cases that they have been most satisfied while using BigCommerce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Products & Pricelist Management with Promotions

4.42/5

Read Reviews (223)

"...Client can add their own blog posts, update product photos, manage orders, and manage inventory levels...." Peer review by Joanne Barker, Owner, VillageShopper Web Design
Helpdesk Management with Chat

4.62/5

Read Reviews (175)

"...Tech support is mostly helpful and I'm very happy with the option for live chat...." Peer review by Asher Hoffman, Head of Sales, Hoff & Pepper
Social Media Management with Promotions, Social Media, E-Mail, Coupons, Newsletter, Offline and Point Of Sale

4.93/5

Read Reviews (150)

"...We find the analytics on BigCommerce very easy to use and useful especially for tracking our social media engagement during a campaign - the abandoned cart feature is also very useful...." Peer review by Mandy M., Marketing and Advertising
social media analytics

4.93/5

Read Reviews (89)

scheduling post to social media

4.93/5

Read Reviews (47)

managing social media account

4.93/5

Read Reviews (6)

engaging on social media

4.93/5

Read Reviews (3)

monitoring social media

4.93/5

Read Reviews (2)

PEER EXPERIENCES
Products & Pricelist Management with Promotions

4.42/5

Read Reviews (223)

"...Client can add their own blog posts, update product photos, manage orders, and manage inventory levels...." Peer review by Joanne Barker, Owner, VillageShopper Web Design
Helpdesk Management with Chat

4.62/5

Read Reviews (175)

"...Tech support is mostly helpful and I'm very happy with the option for live chat...." Peer review by Asher Hoffman, Head of Sales, Hoff & Pepper
Social Media Management with Promotions, Social Media, E-Mail, Coupons, Newsletter, Offline and Point Of Sale

4.93/5

Read Reviews (150)

"...We find the analytics on BigCommerce very easy to use and useful especially for tracking our social media engagement during a campaign - the abandoned cart feature is also very useful...." Peer review by Mandy M., Marketing and Advertising
social media analytics

4.93/5

Read Reviews (89)

scheduling post to social media

4.93/5

Read Reviews (47)

managing social media account

4.93/5

Read Reviews (6)

engaging on social media

4.93/5

Read Reviews (3)

monitoring social media

4.93/5

Read Reviews (2)

86+ more Business Use Cases

Our AI advisor, Wyz, harnessed 11442 insights from peers and experts to help you assess how these BigCommerce use cases fit your E-Commerce Platform needs.

Popular Business Setting

for BigCommerce

Top Industries

  • Retail
  • Marketing and Advertising
  • Design

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used BigCommerce to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for BigCommerce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.08/5

Read Reviews (460)
SEO

4.09/5

Read Reviews (297)
Widgets

2.54/5

Read Reviews (262)
Personalization

4.33/5

Read Reviews (171)
Dashboard

3.96/5

Read Reviews (114)
FEATURES RATINGS AND REVIEWS
Templates

3.08/5

Read Reviews (460)
SEO

4.09/5

Read Reviews (297)
Widgets

2.54/5

Read Reviews (262)
Personalization

4.33/5

Read Reviews (171)
Dashboard

3.96/5

Read Reviews (114)

IT and Other Capabilities

for BigCommerce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.60/5

Read Reviews (502)
Data Import

3.52/5

Read Reviews (896)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.60/5

Read Reviews (502)
Data Import

3.52/5

Read Reviews (896)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.54/5

Read Reviews (211)
Phone Support

4.49/5

Read Reviews (142)
Email Support

4.25/5

Read Reviews (119)
24/7 Support

3.98/5

Read Reviews (1325)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.54/5

Read Reviews (211)
Phone Support

4.49/5

Read Reviews (142)
Email Support

4.25/5

Read Reviews (119)
24/7 Support

3.98/5

Read Reviews (1325)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (17)
Analytics

4.20/5

Read Reviews (319)
Custom Reports

3.49/5

Read Reviews (1746)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (17)
Analytics

4.20/5

Read Reviews (319)
Custom Reports

3.49/5

Read Reviews (1746)

Failure Risk Guidance Security Report

?

for BigCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for BigCommerce

Vendor Profile Details

Company Name

BigCommerce

HQ Location

685 Market Street, 3rd Floor, San Francisco, California 94105, US

Employees

251-500

Social

Financials

Series F