BigCommerce Overview
BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!
Use Cases
Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.
BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data
BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.
BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.
Reviews
"An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce." - Derrick Johnson
BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BigCommerce
Top Industries
- Retail
- Manufacturing
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on BigCommerce Use Cases
How does BigCommerce facilitate Products & Pricelist Management?
How can BigCommerce enhance your Helpdesk Management process?
What makes BigCommerce ideal for Communication Management?
Why is BigCommerce the best choice for Advertisement?
76+ more Business Use Cases
8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce. Testimonial By Derrick Johnson |
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We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins |
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To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price |
CUSTOMERS | TESTIMONIALS |
---|---|
Derrick Johnson Operations Manager The Beer Bat |
An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce. Testimonial By Derrick Johnson |
Mark Hopkins Chief Information Officer Skullcandy |
We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins |
Shaun Price Head of Customer Acquistion MitoQ |
To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price |
Case Studies
CASE STUDY Studio Anneloes
CASE STUDY The Linz Shop
CASE STUDY Oroton
CASE STUDY Stanford Medicine Gift Shop
CASE STUDY Toolden
CASE STUDY Northeast Battery & Alternator (NEB) / TheBattery.com
Video
BigCommerce is enterprise ecommerce: simplified.

Frequently Asked Questions(FAQ)
for BigCommerce
What is BigCommerce?
BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.
The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.
The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.
The platform supports multiple currencies and the front-end can be localized for any language.
What is BigCommerce used for?
What are the top features of BigCommerce?
Who uses BigCommerce?
What are BigCommerce alternatives?
Where is BigCommerce located?
BigCommerce Competitors
BigCommerce Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (17) |
Analytics | Read Reviews (343) |
Custom Reports | Read Reviews (1881) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (17) |
Analytics | Read Reviews (343) |
Custom Reports | Read Reviews (1881) |
BigCommerce Integrations
BigCommerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for BigCommerce
Software Failure Risk Guidance
?for BigCommerce
Overall Risk Meter
Top Failure Risks for BigCommerce
BigCommerce Pty. Ltd News
BigCommerce Announces First Quarter 2025 Financial Results
BigCommerce announced its fourth quarter and fiscal year 2024 financial results. The company also provided guidance for the first quarter and full year 2025. The report highlights key financial metrics, revenue growth, and strategic initiatives in the ecommerce software sector.
BigCommerce and Feedonomics Team Up with Perplexity to Help Brands Excel at AI Product Search - Yahoo Finance
BigCommerce and Feedonomics formed a partnership with Perplexity to deliver structured, optimized product data directly to Perplexitys AI-powered search engine. This integration aims to boost brand visibility and product relevance in AI-driven search results, helping merchants adapt to the shift from traditional SEO to AI-based product discovery.
BigCommerce Earns 2025 Top Rated Award from TrustRadius - Yahoo Finance
BigCommerce received the 2025 Top Rated Award from TrustRadius, recognizing its ecommerce platform for outstanding customer satisfaction and product performance. The award is based on verified customer reviews and highlights BigCommerces strong reputation in the ecommerce software industry. This recognition reinforces BigCommerces position as a leading provider of enterprise ecommerce solutions.
Moore & Giles Launches New Multi-Site Ecommerce Platform on BigCommerce - Furniture World Magazine
Moore & Giles launched new direct-to-consumer and wholesale ecommerce sites using BigCommerces open SaaS platform. Built on the Stencil framework with Zaelab, the multi-site solution enhances customer engagement and operational agility for both retail and trade channels. The scalable BigCommerce infrastructure supports targeted marketing and merchandising strategies for Moore & Giles.
BigCommerce Pty. Ltd Profile
Company Name
BigCommerce Pty. Ltd
Company Website
https://www.bigcommerce.com/HQ Location
685 Market Street, 3rd Floor, San Francisco, California 94105, US
Employees
251-500
Social
Financials
SERIES F
How does BigCommerce facilitate Social Media Management?