BigCommerce Overview

BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Use Cases

Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.

Other use cases:

  • Communication Management
  • Advertisement
  • Engagement Management
  • Promotion Management
  • Content Management
  • Order Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Consistency
  • Manage Risk
  • Improve Visibility
  • Increase Average Basket Value
See all business priorities See less business priorities

BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.

BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the co...nsumer." - Kristi Jackson

BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BigCommerce

Top Industries

  • Retail
  • Manufacturing
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

BigCommerce Customer wins, Customer success stories, Case studies

Why is BigCommerce the best choice for Products & Pricelist Management?

Why is BigCommerce the best choice for Helpdesk Management?

How can BigCommerce enhance your Social Media Management process?

How does BigCommerce address your Communication Management Challenges?

8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Kristi Jackson

Director of Marketing

Yeti Cycles

BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson
BigCommerce testimonial

Caleb Harris

Sr. Vice President of Business Development

Ink Custom Tees

Look, we’re not trying to overstretch this side of our business, but you better believe we would be sunk if we did not have BigCommerce. The BigCommerce platform was exactly what we needed. Testimonial By Caleb Harris
BigCommerce testimonial

David Berlach

Managing Director

Bohemian Traders

BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also one where our customers can expect quality and tha...t includes the online experience. BigCommerce helps us do that.

Testimonial By David Berlach
CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Kristi Jackson

Director of Marketing

Yeti Cycles

BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson
BigCommerce testimonial

Caleb Harris

Sr. Vice President of Business Development

Ink Custom Tees

Look, we’re not trying to overstretch this side of our business, but you better believe we would be sunk if we did not have BigCommerce. The BigCommerce platform was exactly what we needed. Testimonial By Caleb Harris
BigCommerce testimonial

David Berlach

Managing Director

Bohemian Traders

BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also one where our customers can expect quality and tha...t includes the online experience. BigCommerce helps us do that.

Testimonial By David Berlach
 

Remington Industries Elevates Online Experience with Launch of BigCommerce B2B Edition

Remington Industries has upgraded its online store to BigCommerce B2B Edition to enhance the purchasing experience for B2B buyers. This upgrade offers features like multi-user accounts, custom pricin...g, streamlined ordering, and self-service portals, aiming to simplify and improve the buying process for professional purchasers.

Read more →
 

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Read more →
 

Graham & Brown Achieves Significant Digital Transformation and Revenue Growth with BigCommerce B2B Ecommerce Platform - Nasdaq

Graham & Brown launched a B2B ecommerce site on BigCommerce, achieving significant digital transformation and revenue growth. The platform, developed in 12 weeks, enhanced customer experience and ope...rational efficiency, reducing service inquiries and order backlogs. It supports multi-currency transactions and features tools like Quick Order and bespoke wallpaper creation, aiding Graham & Brown's expansion into European markets.

Read more →

AHP Dental & Medical - Health, Wellness And Fitness

BigCommerce helped AHP Dental & Medical upgrade from a manual, inefficient ecommerce system. The company needed a scalable B2B platform to automate processes and support growth. By integrating BigCom...merce with their ERP, they streamlined operations and improved the user experience. As a result, 75% of transactions now happen through the website, saving $60,000 a year and 15 hours of work each day.

Read more →

GlassCraft Door Company - Manufacturing

BigCommerce helped GlassCraft Door Company build a strong online presence. The company needed a flexible ecommerce platform to support its B2B2C model and serve distributors. BigCommerce offered the ...customization and features they needed. With help from EYStudios, they launched a new site. As a result, sales grew by 150%, online orders rose by 220%, and 88% of customers now engage online.

Read more →

Karava - Manufacturing

BigCommerce helped Karava modernize its B2B ecommerce. Karava needed a flexible platform to support complex product options and improve the buying experience for wholesalers and distributors. The com...pany worked with Sofokus to launch a headless BigCommerce store. Now, 60% to 70% of orders are exported, and customers can see stock levels and pricing. Karava's new online shop is reliable and easy to use for B2B buyers.

Read more →

BigCommerce is enterprise ecommerce: simplified.

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigCommerce

What is BigCommerce?

BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.

The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.

The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.

The platform supports multiple currencies and the front-end can be localized for any language.

What is BigCommerce used for?

BigCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Helpdesk Management and Social Media Management .

What are the top features of BigCommerce?

Templates, SEO and Widgets are some of the top features of BigCommerce.

Who uses BigCommerce?

BigCommerce is used by Retail, Manufacturing and Apparel & Fashion among other industries.

What are BigCommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for BigCommerce.

Where is BigCommerce located?

BigCommerce is headquartered at 685 Market Street, 3rd Floor, San Francisco, California 94105, US.
lightning

Peers used BigCommerce for products & pricelist management and helpdesk management

BigCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (17)
Analytics

4.17/5

Read Reviews (343)
Custom Reports

3.51/5

Read Reviews (1881)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (17)
Analytics

4.17/5

Read Reviews (343)
Custom Reports

3.51/5

Read Reviews (1881)

Software Failure Risk Guidance

?

for BigCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for BigCommerce

BigCommerce Pty. Ltd News

Product

Commerce Introduces BigCommerce Payments Powered by PayPal - GlobeNewswire

BigCommerce introduces BigCommerce Payments, an embedded payment solution powered by PayPal, set to launch in the U.S. in 2026. This integration offers merchants advanced payment capabilities, including BNPL options, within the BigCommerce Control Panel. The partnership enhances merchant control and simplifies payment management, marking a significant step in Commerce's collaboration with PayPal.

Partnership

Fortis and BigCommerce Announce Payments Partnership to Simplify ...

Fortis and BigCommerce have formed a strategic partnership to enhance eCommerce checkout experiences. This collaboration integrates Fortis' embedded payments technology with BigCommerce's platform, offering real-time transactions, simplified reconciliation, and next-day funding. The partnership aims to improve checkout conversion and operational efficiency, supporting sustainable growth for businesses.

Financial

BigCommerce Announces First Quarter 2025 Financial Results

BigCommerce announced its fourth quarter and fiscal year 2024 financial results. The company also provided guidance for the first quarter and full year 2025. The report highlights key financial metrics, revenue growth, and strategic initiatives in the ecommerce software sector.

Product

BigCommerce Launches "Branch of the Future" Accelerator for the UK Building Materials Industry - Quiver Quantitative

BigCommerce has launched the "Branch of the Future" accelerator for the UK building materials industry. Developed with Brave Bison, Pimberly, and The Journey, this initiative aims to digitize operations for builders' merchants. It offers tools for managing complex B2B workflows, automating tasks, and enhancing customer relationships, leveraging BigCommerce's B2B Edition. The accelerator is designed to meet modern trade buyers' expectations and improve customer engagement.

BigCommerce Pty. Ltd Profile

Company Name

BigCommerce Pty. Ltd

HQ Location

685 Market Street, 3rd Floor, San Francisco, California 94105, US

Employees

251-500

Social

Financials

SERIES F