Shippo Overview

Shippo delivers considerable business gains for e-commerce enterprises by streamlining shipping operations. This multi-carrier software facilitates finding optimal shipping rates, crucial for cost management. It integrates smoothly with various e-commerce platforms, simplifying operations for businesses of all sizes. Users can print shipping labels, track deliveries, and verify addresses efficiently, enhancing customer satisfaction through reliable service. Shippo's capabilities are accessible via both a user-friendly web app and a powerful shipping API, catering to diverse operational needs. This flexibility supports small businesses and high-volume shippers alike, ensuring scalability and adaptability in dynamic market conditions.

Use Cases

Customers recommend Communication Management, Social Media Analytics, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shippo.

Other use cases:

  • Order Management
  • Workflow Management
  • Measuring Customer Satisfaction
  • Proposal & Quote Management
  • Contract Management
  • Engaging And Following Up
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities that customers and associates have achieved using Shippo.

Other priorities:

  • Acquire Customers
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
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Shippo Use-Cases and Business Priorities: Customer Satisfaction Data

Shippo works with different mediums / channels such as E-Mail. Promotions. Website etc.

Shippo's features include Alerts: Popups & Notifications, Feedback Surveys, Recording, etc. and Shippo support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Shippo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Very easy to use, allows you to bulk print and send email notifications and best of all have very competitive pricing...." Peer review by Elizabeth S., Owner, Retail

Shippo, ShippingEasy, Skubana, ShipStation, RepairShopr, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Shippo offers multi-carrier shipping software for e-commerce businesses to find rates, print labels, and track deliveries. Integration with e-commerce platforms and address verification are provided.

Popular Business Setting

for Shippo

Top Industries

  • Apparel & Fashion
  • Retail
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Shippo is popular in Apparel & Fashion, Retail, and Consumer Goods and is widely used by Small Business, Mid Market, and Large Enterprise.

Shippo Customer wins, Customer success stories, Case studies

How does Shippo address your Communication Management Challenges?

What benefits does Shippo offer for Social Media Analytics?

Why is Shippo the best choice for Helpdesk Management?

Why is Shippo the best choice for Order Management?

How can Shippo optimize your Workflow Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Shippo solved their E-Commerce Platform needs. Cuspera uses 804 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

VNYL - Entertainment - Entertainment

Shippo helped VNYL automate shipping label creation, saving time and cutting manual work. VNYL used Shippo’s API to find the best shipping rates for every order, which helped control costs while offe...ring free shipping to members. Members now get real-time shipping updates and tracking inside the VNYL app. Shippo’s API also enabled new features, like automatic Spotify playlist updates when packages are delivered. VNYL scaled shipping quickly and now delivers a better experience to music fans.

Snapfulfil - Information Technology And Services - Information Technology and Services

Snapfulfil needed to support more international and local shipping carriers for their warehouse management system. They chose Shippo for its broad carrier network and seamless API integration. The in...tegration took 2-3 weeks, including on-site testing. Now, Snapfulfil can meet any customer carrier request without extra development. Shippo handles billing and carrier management behind the scenes. Snapfulfil has gained new customers and improved support with Shippo.

Vontélle - Apparel & Fashion - Apparel & Fashion

Shippo helped Vontélle, a Black and female-owned eyewear brand, solve shipping challenges. Before Shippo, Vontélle struggled with manual label printing and long post office lines. Shippo integrated w...ith their Shopify store, making order management and shipping easier. The team increased efficiency by 50% and saved up to 40% on shipping costs. Shippo also enabled seamless international shipping for Vontélle's growing business.

NikoHealth - Information Technology And Services - Information Technology and Services

NikoHealth used Shippo’s API to streamline healthcare shipping for HME/DME providers. The integration let NikoHealth offer multi-carrier label creation, real-time rate comparison, and custom return w...orkflows inside their platform. Shippo’s enterprise-grade security and responsive support helped NikoHealth meet strict compliance needs for large healthcare organizations. With Shippo, NikoHealth saved 8-10 hours a week in training and manual work. This efficiency helped them win and support some of the largest healthcare organizations in the country.

The Happy Hope Foundation - Non Profit Organization Management - Non-Profit Organization Management

Shippo helped the Happy Hope Foundation pivot during the COVID-19 pandemic. The foundation needed to switch from bulk shipping to sending smaller packages to many homes. Shippo made it easy to upload... addresses, print labels, and customize shipments. The platform saved time and money, which is vital for a non-profit. With Shippo, the foundation continued to deliver hope to children in hospitals worldwide.

Mercari - Internet - Internet

Mercari used Shippo to simplify shipping for its US marketplace expansion. The mobile-only platform needed a frictionless shipping process for users unfamiliar with shipping. Shippo’s API enabled add...ress validation, label generation, and access to discounted USPS rates. Mercari integrated Shippo in just one week. The partnership allowed Mercari to focus on growth while Shippo managed shipping and provided detailed shipping analytics.

Frequently Asked Questions(FAQ)

for Shippo

What is Shippo used for?

Shippo is a E-Commerce Platform Software mainly used by its customers to Increase Sales & Revenue and Grow Market Share by Communication Management, Social Media Analytics and Helpdesk Management .

What are the top features of Shippo?

Alerts: popups & Notifications, Feedback surveys and Recording are some of the top features of Shippo.

Who uses Shippo?

Shippo is used by Apparel & Fashion, Retail and Consumer Goods among other industries.

What are Shippo alternatives?

ShippingEasy, Skubana, ShipStation and RepairShopr are popular alternatives for Shippo.

Where is Shippo located?

Shippo is headquartered at 731 Market Street, 200, San Francisco, California 94103, US.
lightning

Peers used Shippo for communication management and social media analytics

Shippo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

4.23/5 ★

Read Reviews (18)
Custom Reports

3.79/5 ★

Read Reviews (79)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

4.23/5 ★

Read Reviews (18)
Custom Reports

3.79/5 ★

Read Reviews (79)

Software Failure Risk Guidance

?

for Shippo

Overall Risk Meter

Low Medium High

Top Failure Risks for Shippo

Shippo News

Product

Shippo Expands Shippo Intelligence with New AI-Powered Insights and ...

Shippo has enhanced its Shippo Intelligence platform with new AI-powered insights and analytics. The update includes weekly AI-generated insights emails, interactive shipping performance maps, and dashboards for cost visibility, helping merchants optimize shipping decisions. These features provide actionable insights into shipping trends, costs, and performance, enabling merchants to improve delivery outcomes and reduce costs.

Product

Shippo Introduces Agentic Shipping Platform

Shippo has launched Shippo MCP, the first agentic shipping platform leveraging AI to streamline shipping operations. This platform allows users to utilize natural language to automate complex shipping workflows, enhancing Shippo's multi-carrier API. It simplifies tasks like rate comparison, label generation, and customs documentation, making advanced shipping accessible without complex integrations.

Partnership

Veho and Shippo Now Offer 2-5 Day Delivery to 300,000 E-Commerce Brands

Veho and Shippo have partnered to offer 2-5 day delivery services to 300,000 e-commerce brands.

Shippo Profile

Company Name

Shippo

Company Website

https://goshippo.com/

HQ Location

731 Market Street, 200, San Francisco, California 94103, US

Employees

251-500

Social

Financials

SERIES E