Overview: ShippingEasy and Shippo as E-Commerce Platform Category solutions.

ShippingEasy and Shippo are two distinct e-commerce platforms that cater to different business needs. ShippingEasy is tailored for larger enterprises focused on enhancing customer relationships and sales through robust communication, campaign, and workflow management. Shippo, on the other hand, emphasizes order management and social media analytics, making it a choice for those looking to manage and track communications on social platforms. Both offer varying vendor support and appeal to diverse industry segments.

ShippingEasy: ShippingEasy is an intuitive shipping automation platform providing discounted USPS and UPS rates. It offers award-winning support for online shipping needs.

Shippo: Shippo offers multi-carrier shipping software for e-commerce businesses to find rates, print labels, and track deliveries. Integration with e-commerce platforms and address verification are provided.

ShippingEasy and Shippo: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

ShippingEasy supports helpdesk and communication management, along with workflow and campaign management, resonating deeply with retail and apparel industries needing robust customer interactions. read more →

Shippo emphasizes communication and social media analytics, plus order management, addressing needs of businesses focusing on tracking and enhancing social engagements. read more →

Business Goals

ShippingEasy aids businesses in enhancing customer relationships, increasing revenue, and scaling best practices, aligning with larger enterprise objectives. read more →

Shippo focuses on increasing sales, market growth, and brand awareness, suiting businesses looking to grow market presence domestically and internationally. read more →

Core Features

ShippingEasy boasts features like data import/export, integration, and custom reports, appealing to data-heavy industries that value compliance and security. read more →

Shippo offers ease of migration and basic analytics, which cater to companies needing straightforward integration and reporting capabilities. read more →

Vendor Support

ShippingEasy provides robust 24/7 support along with email, chat, and phone options, favored by enterprises with complex support needs. read more →

Shippo offers email, chat, and limited phone support, including 24/7 options, serving smaller scales and less complex operational environments. read more →

Segments and Industries

ShippingEasy is popular among large enterprise and retail businesses, particularly in the apparel and consumer goods sectors. read more →

Shippo, while having a presence in large enterprises, is more concentrated in apparel and niche markets with fewer large-scale operations. read more →

Operational Alignment

ShippingEasy fits into operations of large-scale enterprises, supporting extensive customer interaction and data-driven processes. read more →

Shippo complements businesses focusing on social media presence and streamlined order processing within smaller operational frameworks. read more →