Lightspeed Ecommerce Overview
This is a summary of the comprehensive capabilities and benefits of Lightspeed Ecommerce based on over 2601 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Lightspeed Ecommerce, Lightspeed Retail, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Lightspeed Ecommerce is right for your needs? Our Cuspera AI engine can evaluate how Lightspeed Ecommerce fits your specific business needs, industry, and context. Get your personalized assessment report today.
Lightspeed Ecommerce supports business activities such as:
- Helpdesk Management
- Sales Document Management
- Training & Onboarding
- Loyalty Management
- Workflow Management
Lightspeed Ecommerce can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Digital And Social Presence, Enter New Markets Internationally Or Locally, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls Website Omnichannel etc. for these needs. As a solution, Lightspeed Ecommerce's capabilities include Personalization, Ticketing, Rewards, etc.
Lightspeed Ecommerce was founded in 2005. Retail Vertical is its biggest customer base.
Reviews
"...Ease of set up and Use Portability Inventory Management Interface Customer Support times/response Credit Account Management Individual log-ins for staff for performance tracking Excellent Reporting..." Peer review by Sean, Natural Factors
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Lightspeed Ecommerce solved their E-Commerce Platform needs. Cuspera uses 2601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Lightspeed Ecommerce.
Use Cases
Peers recommend Helpdesk Management , Sales Document Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Lightspeed Ecommerce.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.20/5 ★ |
"...Ease of set up and Use Portability Inventory Management Interface Customer Support times/response Credit Account Management Individual log-ins for staff for performance tracking Excellent Reporting..." Peer review by Sean, Natural Factors |
| Sales Document Management |
3.06/5 ★ |
"...Our experience with several POS systems over the years indicates that it is important to understand how a proposed POS system works and what the costs are and what the assurance is that the system will work for us...." Peer review by Terry, Murphy's Department Store |
| contract management |
2.50/5 ★ |
"...The following day he called back and said it looks like the sales rep never specifically said "We integrate with Miva" so we cant break the contract without charging a fee...." Peer review by John, Magic Darts Inc. |
| proposal & quote management |
4.71/5 ★ |
"...- Extensive selection of quality themes with functionality like customer accounts, and support tickets, quotes and marketing...." Peer review by Richard, Local Deals Group Inc |
| digital signature |
2.50/5 ★ |
"...They actually said because I signed the contract, there was nothing that could be done...." Peer review by Richard, Mattress Stop |
| Training & Onboarding with Website and Omnichannel |
4.70/5 ★ |
"...He checks in, sends me emails for updates and add ons, and makes sure I have the best team for any training I need!..." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.20/5 ★ |
"...Ease of set up and Use Portability Inventory Management Interface Customer Support times/response Credit Account Management Individual log-ins for staff for performance tracking Excellent Reporting..." Peer review by Sean, Natural Factors |
|
| Sales Document Management |
3.06/5 ★ |
"...Our experience with several POS systems over the years indicates that it is important to understand how a proposed POS system works and what the costs are and what the assurance is that the system will work for us...." Peer review by Terry, Murphy's Department Store |
|
| contract management |
3.06/5 ★ |
| proposal & quote management |
3.06/5 ★ |
| digital signature |
3.06/5 ★ |
| Training & Onboarding with Website and Omnichannel |
4.70/5 ★ |
"...He checks in, sends me emails for updates and add ons, and makes sure I have the best team for any training I need!..." Peer review |
|
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2601 insights from peers and experts to help you assess how these Lightspeed Ecommerce use cases fit your E-Commerce Platform needs.
Frequently Asked Questions(FAQ)
for Lightspeed Ecommerce
What is Lightspeed Ecommerce used for?
What are the top features of Lightspeed Ecommerce?
Who uses Lightspeed Ecommerce?
Where is Lightspeed Ecommerce located?
Popular Business Setting
for Lightspeed Ecommerce
Top Industries
- Retail
- Apparel & Fashion
- Sports
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Lightspeed Ecommerce to Acquire customers and Enhance customer relationships
Lightspeed Ecommerce Alternatives
Peer and Expert Opinion on Features
for Lightspeed Ecommerce
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (31) |
| Ticketing | Read Reviews (17) |
| Rewards | Read Reviews (14) |
| Gamification | Read Reviews (14) |
| Calculator | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (31) |
| Ticketing | Read Reviews (17) |
| Rewards | Read Reviews (14) |
| Gamification | Read Reviews (14) |
| Calculator | Read Reviews (12) |
IT and Other Capabilities
for Lightspeed Ecommerce
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (420) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (420) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (70) |
| Email Support | Read Reviews (51) |
| Phone Support | Read Reviews (93) |
| 24/7 Support | Read Reviews (638) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (70) |
| Email Support | Read Reviews (51) |
| Phone Support | Read Reviews (93) |
| 24/7 Support | Read Reviews (638) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (392) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (392) |
Software Failure Risk Guidance
?for Lightspeed Ecommerce
Overall Risk Meter
Top Failure Risks for Lightspeed Ecommerce
Vendor Profile Details
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO
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