ShippingEasy Overview

ShippingEasy is an intuitive shipping automation platform providing discounted USPS and UPS rates. It offers award-winning support for online shipping needs.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using ShippingEasy.

Other use cases:

  • Workflow Management
  • Campaign Management
  • Contact List Management
  • Forecasting
  • Order Management
  • Customer Feedback Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShippingEasy.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Launch New Products
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ShippingEasy Use-Cases and Business Priorities: Customer Satisfaction Data

ShippingEasy works with different mediums / channels such as Phone Calls. E-Mail. Offline etc.

ShippingEasy's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and ShippingEasy support capabilities include Chat Support, Email Support, Phone Support, etc. also ShippingEasy analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Great GUI makes workflow a snap...." Peer review by JEFF M., President, Entertainment

Peer review evidence (same sources as the product rating summary)

"...Finally, they have one of the best help desks of any software I have ever seen with quick and accurate responses. . ...." Peer review by James L., Owner, Retail
"...ShippingEasy is made for the online seller and eCommerce business that wants to automate and remove the pain from a lot of back-end fulfillment processes like printing accurate shipping labels, printing labels in batches, applying shipping rules to assign postage to common order types, automatically sending tracking status emails to customers, simplifying the returns process, managing inventory, and much more...." Peer review
"...The best thing was a week after getting the problem fixed a received a follow up email to make sure everything was working good!..." Peer review by Bekah, The Crazy Dazy, The Crazy Dazy

ShippingEasy, Moosend, Yespo Оmnichannel CDP, ShipStation, EZOfficeInventory, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShippingEasy

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ShippingEasy is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Large Enterprise.

ShippingEasy Customer wins, Customer success stories, Case studies

How efficiently Does ShippingEasy manage your Helpdesk Management?

What Are the key features of ShippingEasy for Communication Management?

What Are the key features of ShippingEasy for Engagement Management?

How does ShippingEasy address your Workflow Management Challenges?

What benefits does ShippingEasy offer for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well ShippingEasy solved their E-Commerce Platform needs. Cuspera uses 4100 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

Savage Cat Food - Consumer Goods - Small

USA

ShippingEasy helped Savage Cat Food cut shipping costs and save time. The company ships frozen products, so fast and affordable shipping is critical. With ShippingEasy, they accessed better USPS rate...s and integrated their UPS discounts. Printing labels at the warehouse sped up order processing. The switch led to a threefold increase in orders. Customer service from ShippingEasy was a standout benefit.

 

Appalachian Organics - Retail - Small

USA

ShippingEasy helped Appalachian Organics manage inventory as their product range grew. Before, they tracked inventory with spreadsheets, which took a lot of time and caused errors. With ShippingEasy’...s Inventory Management, they connected multiple marketplaces and tracked purchase orders easily. The team saved 10 hours per week and increased inventory by 3.5 times. Sales doubled year-over-year after switching to ShippingEasy.

 

Cuvee Coffee - Food & Beverages - Small

Austin, USA

ShippingEasy helped Cuvee Coffee automate their shipping process. The small team saved about $0.20 per shipment using USPS. Automation reduced manual entry and errors. The web-based platform let staf...f process orders from anywhere. Customer service was fast and helpful. Tracking emails improved the customer experience.

 

Dynamic Discs - Retail - Medium

Emporia, USA

ShippingEasy helped Dynamic Discs boost daily shipments from 40-50 to over 150. The company now gets better postage rates and saves money on shipping. Order management is much easier and faster. Cust...omer service is quick and helpful. Integration with their online store automates order and tracking updates. Dynamic Discs finds label refunds simple and efficient.

 

Metal Unlimited - Consumer Goods - Small

USA

ShippingEasy helped Metal Unlimited save thousands of dollars each month in labor costs. The batch shipping feature lets them process up to 200 orders at once. This automation replaced manual entry a...nd reduced the need for extra staff. Metal Unlimited now ships 300-400 orders daily with fewer person-hours. Customer service and postage savings also made a big impact.

 

LuLaRoe Meg - Apparel & Fashion - Small

USA

ShippingEasy helped LuLaRoe Meg save hours each week by automating order uploads and label printing. Meg now saves $1 on every package shipped, handling about 100 packages weekly. The platform’s emai...l notifications let customers track orders easily. Meg values the fast, helpful customer service and dedicated resources for LuLaRoe sellers. She regrets not switching to ShippingEasy sooner.

Frequently Asked Questions(FAQ)

for ShippingEasy

What is ShippingEasy used for?

ShippingEasy is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Helpdesk Management, Communication Management and Engagement Management .

What are the top features of ShippingEasy?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of ShippingEasy.

Who uses ShippingEasy?

ShippingEasy is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are ShippingEasy alternatives?

Moosend, Yespo Оmnichannel CDP, ShipStation and EZOfficeInventory are popular alternatives for ShippingEasy.

Where is ShippingEasy located?

ShippingEasy is headquartered at 3700 N Capital of Texas Hwy, 550 Austin, TX 78746, US.
lightning

Peers used ShippingEasy for helpdesk management and communication management

ShippingEasy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.24/5

Read Reviews (5)
Analytics

4.14/5

Read Reviews (23)
Custom Reports

3.91/5

Read Reviews (306)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.24/5

Read Reviews (5)
Analytics

4.14/5

Read Reviews (23)
Custom Reports

3.91/5

Read Reviews (306)

Software Failure Risk Guidance

?

for ShippingEasy

Overall Risk Meter

Low Medium High

Top Failure Risks for ShippingEasy

ShippingEasy, Inc. Profile

Company Name

ShippingEasy, Inc.

Company Website

https://shippingeasy.com/

HQ Location

3700 N Capital of Texas Hwy, 550 Austin, TX 78746, US

Employees

11-50

Social

Financials

M&A