ShippingEasy Overview
This is a summary of the comprehensive capabilities and benefits of ShippingEasy based on over 4100 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ShippingEasy, Yespo Оmnichannel CDP, Tatango, Moosend, MoxiEngage, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ShippingEasy is right for your needs? Our Cuspera AI engine can evaluate how ShippingEasy fits your specific business needs, industry, and context. Get your personalized assessment report today.
ShippingEasy supports business activities such as:
- Helpdesk Management
- Communication Management
- Engagement Management
- Workflow Management
- Campaign Management
ShippingEasy can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Scale Best Practices, etc. It can help manage these activities if you use Phone Calls E-Mail Offline etc. for these needs. As a solution, ShippingEasy's capabilities include Personalization, Alerts: Popups & Notifications, Dashboard, etc.
ShippingEasy Retail Vertical is its biggest customer base.
Reviews
"...I can always count on shipping easy support for help with anything!..." Peer review by Mallory L., Owner, Retail
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ShippingEasy solved their E-Commerce Platform needs. Cuspera uses 4100 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using ShippingEasy.
Use Cases
Peers recommend Helpdesk Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using ShippingEasy.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.02/5 ★ |
"...I can always count on shipping easy support for help with anything!..." Peer review by Mallory L., Owner, Retail |
| Communication Management with E-Mail, Offline and Point Of Sale |
4.36/5 ★ |
"...All of the labels I generate come with tracking, an email with the tracking info is sent to my customers and if I need to check the status of a shipment, I can run a report or do a search in a couple of seconds and I m linked directly to the tracking info...." Testimonials Archive |
| sending & publishing communications |
4.21/5 ★ |
"...The application automatically sends emails with tracking details after the order is shipped...." Peer review from Featured Customers |
| tracking & monitoring communications |
4.54/5 ★ |
"...After I ship all tracking information is imported back into my Magento store and the orders are marked as complete and the the customer is automatically emailed their tracking information...." Peer review by Janae, Thoughts in Vinyl, Thoughts in Vinyl |
| Engagement Management with E-Mail and Phone Calls |
4.77/5 ★ |
"...They also provided set up for me and follow up to make sure everything is going okay...." Peer review by Danielle Russell |
| engaging and following up |
4.65/5 ★ |
"...The follow up calls from Andrew and Melody were a surprise and very welcome...." Peer review by Regina, Tamarinda |
| engaging with scheduling & cadence |
4.34/5 ★ |
"...Cadence Insoles, LLC...." Testimonials Archive |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.02/5 ★ |
"...I can always count on shipping easy support for help with anything!..." Peer review by Mallory L., Owner, Retail |
|
| Communication Management with E-Mail, Offline and Point Of Sale |
4.36/5 ★ |
"...All of the labels I generate come with tracking, an email with the tracking info is sent to my customers and if I need to check the status of a shipment, I can run a report or do a search in a couple of seconds and I m linked directly to the tracking info...." Testimonials Archive |
|
| sending & publishing communications |
4.36/5 ★ |
| tracking & monitoring communications |
4.36/5 ★ |
| Engagement Management with E-Mail and Phone Calls |
4.77/5 ★ |
"...They also provided set up for me and follow up to make sure everything is going okay...." Peer review by Danielle Russell |
|
| engaging and following up |
4.77/5 ★ |
| engaging with scheduling & cadence |
4.77/5 ★ |
44+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4100 insights from peers and experts to help you assess how these ShippingEasy use cases fit your E-Commerce Platform needs.
Frequently Asked Questions(FAQ)
for ShippingEasy
What is ShippingEasy used for?
What are the top features of ShippingEasy?
Who uses ShippingEasy?
What are ShippingEasy alternatives?
Where is ShippingEasy located?
Popular Business Setting
for ShippingEasy
Top Industries
- Retail
- Apparel & Fashion
- Consumer Goods
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used ShippingEasy to Enhance customer relationships and Increase sales & revenue
ShippingEasy Alternatives
Peer and Expert Opinion on Features
for ShippingEasy
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (122) |
| Alerts: popups & Notifications | Read Reviews (46) |
| Dashboard | Read Reviews (43) |
| Templates | Read Reviews (41) |
| Recording | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (122) |
| Alerts: popups & Notifications | Read Reviews (46) |
| Dashboard | Read Reviews (43) |
| Templates | Read Reviews (41) |
| Recording | Read Reviews (16) |
IT and Other Capabilities
for ShippingEasy
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (380) |
| Data Export | Read Reviews (246) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (380) |
| Data Export | Read Reviews (246) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (203) |
| Email Support | Read Reviews (128) |
| Phone Support | Read Reviews (173) |
| 24/7 Support | Read Reviews (1324) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (203) |
| Email Support | Read Reviews (128) |
| Phone Support | Read Reviews (173) |
| 24/7 Support | Read Reviews (1324) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (306) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (306) |
Software Failure Risk Guidance
?for ShippingEasy
Overall Risk Meter
Top Failure Risks for ShippingEasy
Vendor Profile Details
Company Name
ShippingEasy
Company Website
https://shippingeasy.com/HQ Location
3700 N Capital of Texas Hwy, 550 Austin, TX 78746, US
Employees
11-50
Social
Financials
M&A
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