Overview: ShippingEasy and Skubana as E-Commerce Platform Category solutions.

ShippingEasy excels with its comprehensive communication and engagement tools, making it a top choice for large enterprises in retail seeking to improve customer relationships and increase sales. Skubana, in contrast, focuses on order and workflow management tailored for smaller enterprise operations, including consumer electronics and sports. ShippingEasy's strength lies in its wide-ranging customer support and integration features, whereas Skubana highlights its training and onboarding services for streamlined order processing.

ShippingEasy: ShippingEasy is an intuitive shipping automation platform providing discounted USPS and UPS rates. It offers award-winning support for online shipping needs.

Skubana: Skubana, an advanced order management software by Extensiv, enables insight, visibility, and control across sales channels. It ensures flawless fulfillment for businesses.

ShippingEasy and Skubana: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

ShippingEasy facilitates communication management, helpdesk management, and workflow management, vital for large enterprises managing extensive customer interactions. read more →

Skubana supports order management and touchpoint management, aligning with the needs of small to mid-market enterprises focusing on efficient order processes. read more →

Business Goals

ShippingEasy aims to enhance customer relationships and increase sales revenue, resonating with large retailers looking to strengthen customer loyalty. read more →

Skubana focuses on increasing sales and acquiring customers, making it fitting for businesses keen on solidifying market presence. read more →

Core Features

ShippingEasy offers robust integration and data management features, including data import/export and analytics, making data-driven operations easier. read more →

Skubana's standout features are training & onboarding and ease of migration, ideal for companies transitioning to a more structured order management system. read more →

Vendor Support

ShippingEasy offers extensive vendor support that includes 24/7 chat and phone support, accommodating enterprises requiring constant assistance. read more →

Skubana provides support through training and onboarding as well as 24/7 availability, catering to businesses needing structured guidance. read more →

Segments and Industries

ShippingEasy is popular among large enterprises in retail and apparel, indicating its capability to handle diverse and large-scale operations. read more →

Skubana is favored by consumer electronics and sports industries, reflecting its focus on specific sectors within the retail landscape. read more →

Operational Alignment

ShippingEasy fits well into large operational environments with complex communication needs, providing effective tools for managing customer interactions. read more →

Skubana is designed to streamline operations within smaller enterprises, emphasizing efficient order and workflow management. read more →