Customer stories

Product Business Settings

SAP Commerce Cloud is popular in Information Technology And Services, Retail, and Medical Devices industries and is widely used by Enterprise, Large Enterprise, and Mid Market.

Integrations

Website Builder
Team Collaboration

SAP Commerce Cloud Product Overview

SAP Commerce Cloud simplifies complex B2B models and buying processes while enhancing customer experiences. It drives business agility and optimizes inventory with an API-first, microservices-based architecture.

How satisfied the customers are with SAP Commerce Cloud use-cases

Reviews

"We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oi...ls." - Todd Thompson
"With the SAP Commerce Cloud solution integrated with SAP S/4HANA, we have smoothed the purchasing experience for customers with product information for more than 65,000 stock-keeping units embedded in the e-commerce experience." - Chad Hall

SAP Commerce Cloud Customer Insights, Testimonials and Case Studies

What makes SAP Commerce Cloud ideal for Engagement Management?

What makes SAP Commerce Cloud ideal for Products & Pricelist Management?

What Are the key features of SAP Commerce Cloud for Content Management?

How efficiently Does SAP Commerce Cloud manage your Proposal & Quote Management?

How can SAP Commerce Cloud enhance your Onboarding process?

What is SAP Commerce Cloud?

SAP Commerce Cloud is an end-to-end, extendable solution that provides a cloud-native, headless platform, to work directly in the back end. It drives digital transformation enabling it to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. It taps into continuous, agile innovation to increase growth, conversions, and long-term customer loyalty and helps to increase customer satisfaction, conversion, and order value by delivering experiences based on in-the-moment intent and affinities.

It simplifies complex B2B models and buying processes, creates rich enhanced experiences, and achieves the agility to drive the business forward. It helps to get closer to the audience and drive more revenue and higher profits with a complete view of customers. It streamlines business and keeps up with shifting market demands through intuitive product content and catalog management.

It provides support to customers by an API-first, microservices-based architecture and maximum site availability and performance. It responds to customers better with a holistic, end-to-end view of their engagements, and optimizes inventory by connecting demand signals to supply chains.

What is SAP Commerce Cloud used for?

SAP Commerce Cloud is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Products & Pricelist Management and Content Management .

What are the top features of SAP Commerce Cloud?

Personalization, Dashboard and Templates are some of the top features of SAP Commerce Cloud.

Who uses SAP Commerce Cloud?

SAP Commerce Cloud is used by Information Technology And Services, Retail and Medical Devices among other industries.

What are SAP Commerce Cloud alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for SAP Commerce Cloud.

Where is SAP Commerce Cloud located?

SAP Commerce Cloud is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.

11 buyers and buying teams have used Cuspera to assess how well SAP Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
SAP Commerce Cloud testimonial

Todd Thompson

CIO

doTERRA

We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson
SAP Commerce Cloud testimonial

Chad Hall

Software Product Manager

TESSCO Technologies Incorporated

With the SAP Commerce Cloud solution integrated with SAP S/4HANA, we have smoothed the purchasing experience for customers with product information for more than 65,000 stock-keeping units embedded in the e-commerce experience. Testimonial By Chad Hall
SAP Commerce Cloud testimonial

Bimal Tripathi

Executive Director IT

Maxim Integrated

With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi
CUSTOMERS TESTIMONIALS
SAP Commerce Cloud testimonial

Todd Thompson

CIO

doTERRA

We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson
SAP Commerce Cloud testimonial

Chad Hall

Software Product Manager

TESSCO Technologies Incorporated

With the SAP Commerce Cloud solution integrated with SAP S/4HANA, we have smoothed the purchasing experience for customers with product information for more than 65,000 stock-keeping units embedded in the e-commerce experience. Testimonial By Chad Hall
SAP Commerce Cloud testimonial

Bimal Tripathi

Executive Director IT

Maxim Integrated

With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi
 

ERPROOTS' Successful SAP HEC-to-GCP Migration for Saudi-based FMCG Enterprise

ERPROOTS successfully migrated a Saudi FMCG enterprise's operations from SAP HANA Enterprise Cloud to Google Cloud Platform. This migration enhanced performance, reduced infrastructure costs by 30%, ...and improved disaster recovery. The project involved moving 1.8 TB of data with zero downtime, enabling the client to handle increased traffic and explore advanced analytics and automation.

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SAP chosen by HMRC to modernise the UK tax system with secure cloud technology

HMRC has selected SAP to modernize its Enterprise Tax Management Platform, enhancing tax and revenue systems with secure cloud technology. The deployment will use RISE with SAP, including SAP S/4HANA... Cloud and SAP's UK Sovereign Cloud, to improve data access, analysis, and user experience. This initiative aims to strengthen the resilience and security of the UK's tax infrastructure.

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HMRC chooses cloud SAP S/4Hana for tax system overhaul - Computer Weekly

HM Revenue & Customs (HMRC) is transitioning from an on-premise SAP ERP system to SAP's cloud-based S/4Hana as part of the "Rise with SAP" program. This move aims to modernize HMRC's Enterprise Tax M...anagement Platform, enhancing real-time analysis, reporting, and taxpayer experience. The deployment includes SAP's UK Sovereign Cloud and AI capabilities, supporting the UK government's AI goals and future innovation.

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NV Bekaert SA - Manufacturing - Very Large

NV Bekaert SA, a global leader in steel wire transformation and coating, partnered with SAP gold partner Flexso NV to enhance HR processes by leveraging embedded AI capabilities in SAP SuccessFactors.... The project enabled rapid deployment of AI features, allowing Bekaert to improve HR efficiency and performance management. Employees quickly adopted the new tools, using AI to analyze reports, generate insights, and streamline goal creation, supporting Bekaert's strategy for sustainable growth and innovation.

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SNP Group - Professional Services - Large

SNP Group, a global software consulting company with over 1,500 employees, modernized its HR landscape by implementing SAP SuccessFactors HCM and leveraging SAP Preferred Success services. The initia...tive aimed to improve efficiency, support a mobile workforce, and provide intuitive HR tools. Key outcomes included 100% on-time go-live, 70% automation of manual HR workflows, and a 24-hour average response time for critical issues. The collaboration with SAP and implementation partner scdsoft AG enabled SNP to overcome technical challenges, ensure business continuity, and lay the groundwork for future innovation, including AI and automation in HR processes.

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Philips - Health, Wellness And Fitness - Very Large

Philips, a global leader in healthcare technology, sought to improve its talent strategy by gaining better visibility and control over its entire workforce, including employees, contingent labor, and... service providers. By implementing SAP Fieldglass Contingent Workforce Management, Philips achieved 97% visibility into its external workforce and now manages €500 million in yearly contingent worker spend. The solution enabled Philips to make more informed decisions, optimize costs, and efficiently manage its workforce across 25 countries. The company is expanding the program to include services procurement, further supporting its business growth and transformation.

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Deep Dive into SAP Commerce Cloud Architecture: Everything You Need to Know

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Peers used SAP Commerce Cloud for engagement management and products & pricelist management

SAP Commerce Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.84/5

Read Reviews (15)
Analytics

4.80/5

Read Reviews (75)
Custom Reports

4.34/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.84/5

Read Reviews (15)
Analytics

4.80/5

Read Reviews (75)
Custom Reports

4.34/5

Read Reviews (101)

Software Failure Risk Guidance

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for SAP Commerce Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Commerce Cloud

SAP SE News

Product
 

SAP Launches Defense Innovation Hub in Munich

SAP has launched a defense innovation hub in Munich, aiming to enhance digital readiness for modern defense capabilities. The hub integrates software, data, AI, and industry expertise to support operational readiness across personnel, logistics, and supply chains. This initiative aligns with Munich's robust defense and technology ecosystem, fostering collaboration with academic and government institutions.

Product
 

Pathlock Brings Real-Time SAP Threat Detection to Microsoft Sentinel Solution for SAP

Pathlock has integrated its Cybersecurity Application Controls solution with Microsoft Sentinel Solution for SAP, enhancing real-time SAP threat detection. This integration offers SOC teams comprehensive visibility into SAP environments, enabling early threat identification and response. It consolidates SAP and non-SAP threat data, enriching SAP security events with context for streamlined incident investigation.

Partnership
 

KPMG Strengthens Global Collaboration with SAP as an SAP Global Strategic Service ...

KPMG has expanded its collaboration with SAP by becoming an SAP Global Strategic Service Partner. This partnership focuses on co-innovating cloud-native, AI-first solutions, leveraging KPMG's industry expertise and SAP's enterprise applications. The alliance aims to drive digital transformation and deliver AI-enabled, scalable solutions to clients globally, enhancing decision-making and business outcomes.

Partnership
 

SAP Bets On Sovereign AI And Experiential Retail To Deepen Cloud Ties - Yahoo Finance

SAP has announced AI-powered sovereign cloud partnerships with Bell Canada and Cohere, aiming to provide Canadian-operated enterprise AI services. Additionally, SAP launched a retail-focused AI initiative tied to New York Fashion Week, targeting experiential commerce. These efforts highlight SAP's focus on AI in regulated sectors and enhanced customer experiences for consumer brands.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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