Shopify Plus Overview

Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Shopify Plus.

Other use cases:

  • Sending & Publishing Communications
  • Order Management
  • Content Management
  • Advertisement
  • Engagement Management
  • Digital Marketing
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify Plus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Launch New Products
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Manage Risk
  • Improve Navigation
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Shopify Plus Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify Plus works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Shopify Plus's features include Templates, Personalization, Widgets, etc. and Shopify Plus support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Shopify Plus analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The customer support staff is helpful, friendly, and answers questions promptly...." Peer review by Cheyenne Thayer, Digital Marketing Director, Imagination International Inc.

Shopify Plus, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify Plus

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify Plus is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Plus Use Cases

How does Shopify Plus address your Helpdesk Management Challenges?

How can Shopify Plus optimize your Social Media Analytics Workflow?

How efficiently Does Shopify Plus manage your Products & Pricelist Management?

How can Shopify Plus enhance your Sending & Publishing Communications process?

What benefits does Shopify Plus offer for Order Management?

8 buyers and buying teams have used Cuspera to assess how well Shopify Plus solved their E-Commerce Platform needs. Cuspera uses 1610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Entertainment

CASE STUDY MrBeast (Jimmy Donaldson)

Shopify helped MrBeast, also known as Jimmy Donaldson, launch and grow his businesses. He used Shopify to power ShopMrBeast, his merch store, and Feastables, his snacking brand. MrBeast started as a ...YouTuber and became a business leader. He learned business skills early by selling digital items online. With Shopify, he scaled his brands and reached millions of fans. His story shows how creators can use Shopify to build successful companies.

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Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

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Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online store for men's clothing and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand. They sold produc...ts online and in person, using Shopify's checkout and payment tools. Soxfords managed orders, shipping, and marketing with Shopify's business tools. The platform supported their business from launch to sales growth.

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Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

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Food & Beverages

CASE STUDY Better Booch

Shopify helped Better Booch set up a kombucha subscription service. The company wanted steady income and easier delivery for customers. With Shopify, they launched weekly, biweekly, and monthly subsc...riptions. Subscriptions now make up 32% of their revenue, up 6% from last year. About 70% of all orders are subscriptions, and sign-ups doubled from January to August 2022. Customer loyalty and lifetime value increased.

Read more →
Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create a website and sell products online. The platform offered tools for building a brand, managi...ng inventory, and processing payments. Rescue Chocolate was able to launch their store and reach more customers. Shopify made it easy for them to grow their business online.

Read more →

Video

Discover the Shopify Plus platform

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Frequently Asked Questions(FAQ)

for Shopify Plus

What is Shopify Plus?

Shopify Plus is a cloud-based enterprise e-commerce platform that enables businesses to sell online and off across social channels. It provides businesses with unmatched scalability, reliability, and flexibility. It is ideal for large ventures, wholesalers, and enterprise level eCommerce shops which allows for high-demand sales, a higher level of customization, and scalability.

It offers enterprise-grade selling capabilities without the huge price tag and hassles of traditional enterprise solutions. Shopify Plus includes an easy-to-navigate CMS for merchants, marketers, and eCommerce managers which enables them to manage products, content, and pricing without code, including conversion-tested themes for personalized design layouts and functionality. Users get full control over the entire checkout process, as well as access to over 100 payment gateways. Shopify Plus enables businesses to launch sales channels across marketplaces, mobile, social, and offline, with dedicated storefronts for international eCommerce.

Key features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders.

What is Shopify Plus used for?

Shopify Plus is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Social Media Analytics and Products & Pricelist Management .

What are the top features of Shopify Plus?

Templates, Personalization and Widgets are some of the top features of Shopify Plus.

Who uses Shopify Plus?

Shopify Plus is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify Plus alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Shopify Plus.

Where is Shopify Plus located?

Shopify Plus is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify Plus for helpdesk management and social media analytics

Shopify Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)

Software Failure Risk Guidance

?

for Shopify Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify Plus

Shopify International Ltd News

Customer

Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-market by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

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Product

Fulfillment, upgraded: Everything you need to ship is now built into Shopify

Shopify has enhanced its built-in fulfillment capabilities, integrating partnerships with major global carriers like DHL, USPS, and FedEx. The platform now offers bulk order processing, automatic customs documentation, and real-time tracking, all within the Shopify admin. These updates streamline shipping, boost operational efficiency, and enhance customer loyalty, transforming fulfillment into a competitive advantage for merchants.

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Financial

Forget Amazon , this online retailer is growing even faster

Shopify reported a 31% increase in revenue to $2.68 billion for the second quarter, surpassing expectations. The company's growth is driven by its e-commerce platform, which simplifies online retail management across multiple channels. Shopify's AI initiatives, including AI agents and a store builder, are enhancing merchant capabilities and customer engagement. The company's stock surged 22% following the earnings announcement.

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Partnership

Wunderkind Brings Identity - Based Performance Marketing Solutions to Shopify Merchants

Wunderkind has launched its performance marketing solutions on the Shopify App Store, enabling Shopify merchants to access AI-driven identity technology for personalized marketing. This integration allows merchants to enhance revenue through omnichannel messaging and real-time insights, marking a significant partnership milestone between Wunderkind and Shopify.

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Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C