Shopify Plus Overview

This is a summary of the comprehensive capabilities and benefits of Shopify Plus based on over 1610 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Shopify Plus, Miva eCommerce, Ecwid, BigCommerce, Salesforce Commerce Cloud, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Shopify Plus is right for your needs? Our Cuspera AI engine can evaluate how Shopify Plus fits your specific business needs, industry, and context. Get your personalized assessment report today.

Shopify Plus supports business activities such as:

  • Helpdesk Management
  • Social Media Analytics
  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Order Management

Shopify Plus can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Build Brand Awareness, Grow Market Share, etc. It can help manage these activities if you use Offline Point Of Sale Promotions etc. for these needs. As a solution, Shopify Plus's capabilities include Templates, Personalization, Widgets, etc.

Shopify Plus was founded in 2004. Retail Vertical is its biggest customer base.

Reviews

"...My only negative with Shopify is when you call in for help, BigCommerce wins on this one...." Peer review by Administrator

Cuspera Reviews

8 buyers and buying teams have used Cuspera to assess how well Shopify Plus solved their E-Commerce Platform needs. Cuspera uses 1610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Shopify Plus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Launch New Products
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Manage Risk
  • Improve Navigation
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Social Media Analytics , Products & Pricelist Management , as the business use cases that they have been most satisfied while using Shopify Plus.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Offline and Point Of Sale

4.54/5 ★

Read Reviews (27)

"...My only negative with Shopify is when you call in for help, BigCommerce wins on this one...."
Social Media Analytics with Promotions

4.87/5 ★

Read Reviews (17)

"...In-depth Analytics Reporting..."
Products & Pricelist Management with Website

4.56/5 ★

Read Reviews (17)

"...Order management, product editing, and basic website updating is easy...."
PEER EXPERIENCES
Helpdesk Management with Offline and Point Of Sale

4.54/5 ★

Read Reviews (27)

"...My only negative with Shopify is when you call in for help, BigCommerce wins on this one...." Peer review by Administrator
Social Media Analytics with Promotions

4.87/5 ★

Read Reviews (17)

"...In-depth Analytics Reporting..." Peer review by Fotis B., B2B Executive
Products & Pricelist Management with Website

4.56/5 ★

Read Reviews (17)

"...Order management, product editing, and basic website updating is easy...." Peer review by Juha I, Senior Growth Hacker, Computer Software

48+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1610 insights from peers and experts to help you assess how these Shopify Plus use cases fit your E-Commerce Platform needs.

Frequently Asked Questions(FAQ)

for Shopify Plus

What is Shopify Plus?

Shopify Plus is a cloud-based enterprise e-commerce platform that enables businesses to sell online and off across social channels. It provides businesses with unmatched scalability, reliability, and flexibility. It is ideal for large ventures, wholesalers, and enterprise level eCommerce shops which allows for high-demand sales, a higher level of customization, and scalability.

What is Shopify Plus used for?

Shopify Plus is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Social Media Analytics and Products & Pricelist Management .

What are the top features of Shopify Plus?

Templates, Personalization and Widgets are some of the top features of Shopify Plus.

Who uses Shopify Plus?

Shopify Plus is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify Plus alternatives?

Miva ECommerce, Ecwid, BigCommerce and Salesforce Commerce Cloud are popular alternatives for Shopify Plus.

Where is Shopify Plus located?

Shopify Plus is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.

Popular Business Setting

for Shopify Plus

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Shopify Plus to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Shopify Plus

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.49/5 ★

Read Reviews (46)
Personalization

4.47/5 ★

Read Reviews (43)
Widgets

3.35/5 ★

Read Reviews (25)
SEO

4.58/5 ★

Read Reviews (23)
Dashboard

4.86/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Templates

3.49/5 ★

Read Reviews (46)
Personalization

4.47/5 ★

Read Reviews (43)
Widgets

3.35/5 ★

Read Reviews (25)
SEO

4.58/5 ★

Read Reviews (23)
Dashboard

4.86/5 ★

Read Reviews (16)

IT and Other Capabilities

for Shopify Plus

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.28/5 ★

Read Reviews (74)
Data Import

3.91/5 ★

Read Reviews (131)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.28/5 ★

Read Reviews (74)
Data Import

3.91/5 ★

Read Reviews (131)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.57/5 ★

Read Reviews (25)
24/7 Support

4.47/5 ★

Read Reviews (245)
Email Support

4.24/5 ★

Read Reviews (12)
Phone Support

4.19/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.57/5 ★

Read Reviews (25)
24/7 Support

4.47/5 ★

Read Reviews (245)
Email Support

4.24/5 ★

Read Reviews (12)
Phone Support

4.19/5 ★

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)

Software Failure Risk Guidance

?

for Shopify Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify Plus

Vendor Profile Details

Company Name

Shopify

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C