Shopify Plus Overview

Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Shopify Plus.

Other use cases:

  • Sending & Publishing Communications
  • Order Management
  • Content Management
  • Advertisement
  • Engagement Management
  • Digital Marketing
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify Plus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Launch New Products
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Manage Risk
  • Improve Navigation
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Shopify Plus Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify Plus works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Shopify Plus's features include Templates, Personalization, Widgets, etc. and Shopify Plus support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Shopify Plus analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Great product, good UI, makes selling and adjusting products and prices very easy...." Peer review by Max T, Deliveries Manager | Catering | Logistics, Food & Beverages

Shopify Plus, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify Plus

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify Plus is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Plus Use Cases

Why is Shopify Plus the best choice for Helpdesk Management?

How can Shopify Plus optimize your Social Media Analytics Workflow?

What Are the key features of Shopify Plus for Products & Pricelist Management?

How can Shopify Plus enhance your Sending & Publishing Communications process?

How efficiently Does Shopify Plus manage your Order Management?

8 buyers and buying teams have used Cuspera to assess how well Shopify Plus solved their E-Commerce Platform needs. Cuspera uses 1610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

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Entertainment

CASE STUDY MrBeast (Jimmy Donaldson)

Shopify helped MrBeast, also known as Jimmy Donaldson, launch and grow his businesses. He used Shopify to power ShopMrBeast, his merch store, and Feastables, his snacking brand. MrBeast started as a ...YouTuber and became a business leader. He learned business skills early by selling digital items online. With Shopify, he scaled his brands and reached millions of fans. His story shows how creators can use Shopify to build successful companies.

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Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

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Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online store for men's clothing and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand. They sold produc...ts online and in person, using Shopify's checkout and payment tools. Soxfords managed orders, shipping, and marketing with Shopify's business tools. The platform supported their business from launch to sales growth.

Read more →
Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create a website and sell products online. The platform offered tools for building a brand, managi...ng inventory, and processing payments. Rescue Chocolate was able to launch their store and reach more customers. Shopify made it easy for them to grow their business online.

Read more →
Food & Beverages

CASE STUDY Better Booch

Shopify helped Better Booch set up a kombucha subscription service. The company wanted steady income and easier delivery for customers. With Shopify, they launched weekly, biweekly, and monthly subsc...riptions. Subscriptions now make up 32% of their revenue, up 6% from last year. About 70% of all orders are subscriptions, and sign-ups doubled from January to August 2022. Customer loyalty and lifetime value increased.

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Discover the Shopify Plus platform

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Frequently Asked Questions(FAQ)

for Shopify Plus

What is Shopify Plus?

Shopify Plus is a cloud-based enterprise e-commerce platform that enables businesses to sell online and off across social channels. It provides businesses with unmatched scalability, reliability, and flexibility. It is ideal for large ventures, wholesalers, and enterprise level eCommerce shops which allows for high-demand sales, a higher level of customization, and scalability.

It offers enterprise-grade selling capabilities without the huge price tag and hassles of traditional enterprise solutions. Shopify Plus includes an easy-to-navigate CMS for merchants, marketers, and eCommerce managers which enables them to manage products, content, and pricing without code, including conversion-tested themes for personalized design layouts and functionality. Users get full control over the entire checkout process, as well as access to over 100 payment gateways. Shopify Plus enables businesses to launch sales channels across marketplaces, mobile, social, and offline, with dedicated storefronts for international eCommerce.

Key features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders.

What is Shopify Plus used for?

Shopify Plus is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Social Media Analytics and Products & Pricelist Management .

What are the top features of Shopify Plus?

Templates, Personalization and Widgets are some of the top features of Shopify Plus.

Who uses Shopify Plus?

Shopify Plus is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify Plus alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Shopify Plus.

Where is Shopify Plus located?

Shopify Plus is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify Plus for helpdesk management and social media analytics

Shopify Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)

Software Failure Risk Guidance

?

for Shopify Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify Plus

Shopify International Ltd News

Executive

Shopify (SHOP) Appoints Jessica Hertz as New COO - GuruFocus

Shopify has appointed Jessica Hertz as its new Chief Operating Officer, effective October 9, 2025. Previously serving as General Counsel, Hertz will now oversee Shopify's leadership team, marking a strategic enhancement. This move aligns with Shopify's strong financial performance, highlighted by a 28% revenue growth over the past three years.

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Partnership

ShopTrade Achieves Shopify Premier Service Partner Status , Strengthening Its Leadership in Scalable eCommerce Solutions

ShopTrade has been elevated to a Shopify Premier Service Partner, joining an elite group of 42 partners in the U.S. This status enhances ShopTrade's collaboration with Shopify, offering clients early access to new features and resources for improved eCommerce solutions. The recognition underscores ShopTrade's decade-long expertise in scalable commerce solutions.

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Product

Shopify adds OpenAI to cart , Constellation loses its star , and Canada new defence agency

Shopify has integrated OpenAI's ChatGPT, allowing merchants to sell products directly through ChatGPT conversations. This feature aims to enhance the shopping experience by enabling purchases without disrupting the user's flow.

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Partnership

OpenAI adds in - chat checkout with Etsy , Shopify partnership

OpenAI has introduced an Instant Checkout feature in partnership with Etsy and Shopify, allowing ChatGPT users to purchase items directly within chats. This feature, powered by Stripe, initially supports single-item purchases from Etsy and will soon include Shopify merchants. The initiative marks OpenAI's entry into e-commerce, providing a new revenue stream and enhancing customer reach for e-commerce platforms.

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Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C