Shopify Plus Overview

Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Shopify Plus.

Other use cases:

  • Sending & Publishing Communications
  • Order Management
  • Content Management
  • Advertisement
  • Engagement Management
  • Digital Marketing
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify Plus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Launch New Products
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Manage Risk
  • Improve Navigation
See all business priorities See less business priorities

Shopify Plus Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify Plus works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Shopify Plus's features include Templates, Personalization, Widgets, etc. and Shopify Plus support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Shopify Plus analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is also easy to manage products, inventory, and orders...." Peer review by Rob S., Senior Technology Manager

Shopify Plus, ShippingEasy, ShipStation, EZOfficeInventory, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify Plus

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify Plus is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Shopify Plus Customer wins, Customer success stories, Case studies

Why is Shopify Plus the best choice for Helpdesk Management?

How can Shopify Plus optimize your Social Media Analytics Workflow?

How can Shopify Plus optimize your Products & Pricelist Management Workflow?

What makes Shopify Plus ideal for Sending & Publishing Communications?

What makes Shopify Plus ideal for Order Management?

8 buyers and buying teams have used Cuspera to assess how well Shopify Plus solved their E-Commerce Platform needs. Cuspera uses 1610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

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Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

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Shopify Subscription Integration Services from PTI Webtech - isStories

PTI WebTech offers Shopify Subscription Integration Services, enabling businesses to implement subscription-based models on their Shopify platforms. These services enhance customer retention and reve...nue predictability through features like flexible delivery schedules, personalized shopping experiences, and self-service management portals. The integration supports seamless compatibility with Shopify apps and third-party tools, ensuring a smooth user experience and scalability.

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Happy Flame - Consumer Goods

Happy Flame used Shopify to launch their online store in 2014. They wanted to sell high quality, non-toxic candles made from local beeswax. Shopify helped them build their brand and reach customers l...ooking for healthy candle options. The platform made it easy to set up their website and start selling quickly. Happy Flame grew their business by offering a natural product through Shopify's ecommerce tools.

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GettysGear - Retail

GettysGear used Shopify to launch their online store in 2013. They started with a community outreach program to support local Gettysburg businesses. Shopify's online store builder helped them create ...a branded website. The platform made it easy to add products and manage sales. GettysGear grew their retail business by reaching more customers online.

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Distil Union - Consumer Electronics

Distil Union used Shopify to launch their electronics business in Charleston, SC. The founders wanted to bring their own product ideas to market after working as designers at large companies. Shopify... helped them create an online store and manage sales. They used Shopify's tools to build their brand and reach customers. The platform supported their growth from the start.

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Discover the Shopify Plus platform

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Frequently Asked Questions(FAQ)

for Shopify Plus

What is Shopify Plus?

Shopify Plus is a cloud-based enterprise e-commerce platform that enables businesses to sell online and off across social channels. It provides businesses with unmatched scalability, reliability, and flexibility. It is ideal for large ventures, wholesalers, and enterprise level eCommerce shops which allows for high-demand sales, a higher level of customization, and scalability.

It offers enterprise-grade selling capabilities without the huge price tag and hassles of traditional enterprise solutions. Shopify Plus includes an easy-to-navigate CMS for merchants, marketers, and eCommerce managers which enables them to manage products, content, and pricing without code, including conversion-tested themes for personalized design layouts and functionality. Users get full control over the entire checkout process, as well as access to over 100 payment gateways. Shopify Plus enables businesses to launch sales channels across marketplaces, mobile, social, and offline, with dedicated storefronts for international eCommerce.

Key features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders.

What is Shopify Plus used for?

Shopify Plus is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Social Media Analytics and Products & Pricelist Management .

What are the top features of Shopify Plus?

Templates, Personalization and Widgets are some of the top features of Shopify Plus.

Who uses Shopify Plus?

Shopify Plus is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify Plus alternatives?

ShippingEasy, ShipStation, EZOfficeInventory and Ecwid are popular alternatives for Shopify Plus.

Where is Shopify Plus located?

Shopify Plus is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify Plus for helpdesk management and social media analytics

Shopify Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)

Software Failure Risk Guidance

?

for Shopify Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify Plus

Shopify International Ltd News

Product

Shopify Unveils New Financial Tools to Empower Small Businesses' Growth

Shopify has launched new financial tools, including Shopify Balance, Shopify Capital, and Shopify Bill Pay, aimed at simplifying financial management for small businesses. These tools are designed to address the gap between traditional banking services and the unique needs of small business owners, enabling quicker money movements and adaptive cash flow solutions. The initiative positions Shopify as a growth partner for entrepreneurs, focusing on intuitive design to streamline financial operations.

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Partnership

Cashflows Partners with Boodil to enhance payment experience for Shopify merchants across the UK

Cashflows and Boodil have partnered to enhance the payment experience for Shopify merchants in the UK. This collaboration aims to streamline checkout processes, reduce cart abandonment, and boost conversion rates. The integrated solution allows merchants to activate card payments quickly, improving transaction success rates and offering competitive pricing.

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Partnership

Conversational AI in E-commerce: Shopify Storefront MCP and ElevenLabs Agents ...

Shopify and ElevenLabs have integrated conversational AI into e-commerce platforms, enhancing online shopping with interactive, voice-driven experiences. This collaboration utilizes Shopify Storefront MCP and ElevenLabs Agents to automate customer interactions, provide real-time product recommendations, and streamline purchasing processes. The integration aims to boost customer engagement and sales, addressing online retail challenges like cart abandonment and offering new monetization strategies.

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Executive

Shopify veteran Darrin Henein joins restaurant software startup Owner as Chief Design Officer

Darrin Henein, a former Shopify executive, has joined Owner.com, a restaurant software startup, as Chief Design Officer. Henein, who spent nearly a decade at Shopify as Vice President of Design, expressed enthusiasm for Owner.com's mission to support local business owners. This move highlights Owner.com's ambition to create a platform akin to Shopify for restaurants.

Read more →

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C