Overview: Shippo and Skubana as E-Commerce Platform Category solutions.

Shippo and Skubana are both strong contenders in the e-commerce platform space. Shippo excels in communication and social media management while Skubana offers robust order and channel management capabilities. Shippo’s users benefit from a wide array of features focusing on compliance, integrations, and custom reports. In contrast, Skubana provides extensive analytics, training, and onboarding support to its users. While both platforms support large enterprises, Shippo has a notable presence in Apparel & Fashion, and Skubana services Consumer Electronics and Sports well.

Shippo: Shippo offers multi-carrier shipping software for e-commerce businesses to find rates, print labels, and track deliveries. Integration with e-commerce platforms and address verification are provided.

Skubana: Skubana, an advanced order management software by Extensiv, enables insight, visibility, and control across sales channels. It ensures flawless fulfillment for businesses.

Shippo and Skubana: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Shippo supports communication management, social media analytics, and order management, helping businesses manage their outreach and customer interactions. read more →

Skubana offers order management, helpdesk management, and channel management, which is crucial for efficient logistics and customer support. read more →

Business Goals

Shippo is geared towards increasing sales and revenue, growing market share, and acquiring new customers, making it ideal for those seeking aggressive growth. read more →

Skubana supports goals such as increasing sales and improving ROI, catering to companies focused on profitability and operational efficiency. read more →

Core Features

Shippo's core features include robust integration capabilities, custom reports, and data export options, catering especially to those needing seamless data transitions. read more →

Skubana stands out with its comprehensive analytics, custom reports, and training support, appealing to businesses looking to enhance data-driven decisions and onboarding processes. read more →

Vendor Support

Shippo provides strong 24/7 support, with multiple channels including email and phone, meeting the needs of users requiring constant assistance. read more →

Skubana also offers 24/7 support and emphasizes training & onboarding, highlighting its commitment to customer success from the outset. read more →

Segments and Industries

Shippo is popular among large enterprises, particularly in Apparel & Fashion and Retail sectors, showcasing its versatility in consumer-facing industries. read more →

Skubana serves large enterprises and has a strong foothold in Consumer Electronics and Sports, demonstrating its strength in diverse high-demand markets. read more →

Operational Alignment

Shippo fits well into businesses focused on rigorous communication and social media strategies, favoring those with extensive external communication needs. read more →

Skubana aligns with operations needing sophisticated order and channel management, suitable for businesses prioritizing supply chain efficiency. read more →