CUSPERA

CallRail

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(12928 Reviews)

CallRail | Tracking and analytics for phone calls and web forms

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About CallRail

CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention.

The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.

CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.

Customer Testimonials

Megan VanDerSnick

Account Manager

Dyverse

Megan VanDerSnick

Account Manager

Dyverse

CallRail makes things easier for our team, and we're able to provide even more comprehensive reporting for our clients.

Chris Gardner

Founder

Advanced Podiatry

Chris Gardner

Founder

Advanced Podiatry

CallScribe and AI and keyword spotting make a huge difference.

Skyler Andreasen

Top Job Asphalt

Skyler Andreasen

Top Job Asphalt

With Lead Center, there isn’t a call that comes in that we don’t see, where before there were definitely opportunities for things to slip.

Popular Business Setting
for CallRail

Top Industries

  • Marketing and Advertising
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for CallRail

Goals

Improve ROI and Acquire customers are the most popular goals peers achieved using CallRail .

Other goals:

  • Increase sales & revenue
  • Enhance customer relationships
  • Improve visibility
  • Enter new markets internationally or locally
  • Improve efficiency
  • Improve digital and social presence
  • Improve internal communications
  • Improve brand engagement
  • Grow market share
  • Improve consistency
See all goals See less goals

Channels

It is the best suited for phone calls, website, offline, channels.

Other channels:

  • mass media
  • e-mail
  • television
  • radio
  • social media
  • text SMS
  • mobile
  • on premises
  • Facebook
  • mobile app
  • print media
  • chat
  • newspaper
  • Instagram
  • point of sale
  • out of home
  • brochure
  • LinkedIn
  • magazine
  • promotions
  • user generated content
  • blogs
  • Slack
  • display advertisement
  • video
  • billboards
  • games
See all channels See less channels

Processes

Peers recommend communication management, sales call management, advertisement, as the business processes that they have been most satisfied while using CallRail .

Read Reviews of Business Process for CallRail

Communication management With Phone calls

Tracking & monitoring communications With Phone calls

Sending & publishing communications With Phone calls and E mail

Sales call management With Phone calls

Call recording With Phone calls

Call analytics With Phone calls

Call scoring With Phone calls

Call searching With Phone calls

Call transcription With Phone calls

Advertisement With Phone calls

Campaign management With Phone calls and Mass media and Offline

Campaign monitoring With Phone calls

Campaign analytics With Website and Phone calls

Helpdesk management With Phone calls

Generation of new leads With Phone calls

Lead tracking With Phone calls

Channel marketing With Phone calls and Mass media and Television

Engagement management With Phone calls

Engaging and following up With Phone calls

Social media management With Phone calls

Social media analytics With Phone calls

Managing social media account With Phone calls and Social media

Digital marketing With Phone calls

Conversion management With Phone calls and Offline

Contact list management With Phone calls and Website and E mail

Contacts history With Phone calls and Website

Tracking contacts With Website and Phone calls

Btl marketing With Mass media and Out of home and Brochure and Print media and Newspaper and Phone calls and Offline and Radio and Television

Coaching With Phone calls and Offline

White labeling With Phone calls

Training & onboarding With Phone calls

Lead qualification With Phone calls and Offline

Capturing leads With Phone calls and Text sms

Workflow management With Phone calls

Customer case management With Phone calls and Text sms

Social media marketing With Social media and Phone calls and E mail and Text sms

Lifetime value management With Phone calls

Direct marketing With Phone calls

Lead management With Phone calls

Revenue cycle management With Phone calls and E mail

Customer feedback management With Phone calls

International marketing With Phone calls

Sales document management With Phone calls

Contract management

Rating and review management With Phone calls

Lead analytics With Phone calls

Business development

Follower management With Chat

Drip marketing With Phone calls and Text sms

Products & pricelist management

Personalized marketing With Website and Phone calls and Social media and Print media and Newspaper

Creative agency With Offline

Partner marketing

Account management

Competitive intelligence With Phone calls

Inbound marketing With Phone calls

Content management With Phone calls

Telemarketing With Phone calls and User generated content and Blogs

Media buying With Phone calls

Lead routing With Phone calls

Sales review & feedback With Phone calls

Knowledge management

See allless Activities

Peers used CallRail to Improve ROI and Acquire customers

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Failure Risk Guidance Security Report ?

See Sample Risk Report

Overall Risk Meter

Low Medium High

Top Failure Risks for CallRail

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First 5 Reports are Free

IT and Other Capabilities
for CallRail

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Email Support

Phone Support

24/7 Support

Other

AI Powered

Analytics

Custom Reports

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Vendor Profile Details

Company Name Callrail
Company Website www.callrail.com/
Year Founded 2011
HQ Location 100 Peachtree Street NW Suite 2700 Atlanta, GA 30303
Employees 101-250
Social
Financials Series A