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CallRail

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(15683 Reviews, Testimonials & Expert Opinions)
(15683 Reviews, Testimonials & Expert Opinions)

CallRail | Tracking and analytics for phone calls and web forms

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About CallRail

CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention.

The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.

CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.

Reviews - Customer Testimonials

Chris Gardner

Founder

Advanced Podiatry

Chris Gardner

Founder

Advanced Podiatry

CallScribe and AI and keyword spotting make a huge difference.

Megan VanDerSnick

Account Manager

Dyverse

Megan VanDerSnick

Account Manager

Dyverse

CallRail makes things easier for our team, and we're able to provide even more comprehensive reporting for our clients.

Skyler Andreasen

Top Job Asphalt

Skyler Andreasen

Top Job Asphalt

With Lead Center, there isn’t a call that comes in that we don’t see, where before there were definitely opportunities for things to slip.

Reviews - Case Studies

Case Study JC Law

How JC Law used Hubspot and CallRail to lower ad spend by 20% while retaining 61% more clients

Read Story →

How JC Law used Hubspot and CallRail to lower ad spend by 20% while retaining 61% more clients

Read Story →

Case Study 5 agency

5 agency success stories that prove the ROI benefits of call tracking

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5 agency success stories that prove the ROI benefits of call tracking

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Case Study Gravity Digital

With CallRail, Gravity Digital gives clients the attribution they need to ‘read the funnel from top to bottom’

Read Story →

With CallRail, Gravity Digital gives clients the attribution they need to ‘read the funnel from top to bottom’

Read Story →

Peer and Expert Opinions
for CallRail

Goals

Improve ROI and Acquire customers are the most popular goals peers achieved using CallRail .

Other goals:

  • Increase sales & revenue
  • Enhance customer relationships
  • Enter new markets internationally or locally
  • Improve visibility
  • Scale best practices
  • Improve digital and social presence
  • Improve efficiency
  • Build brand awareness
  • Improve internal communications
  • Grow market share
  • Improve brand engagement
  • Improve consistency
See all goals See less goals

Channels

It is the best suited for phone calls, website, offline, channels.

Other channels:

  • mass media
  • e-mail
  • television
  • radio
  • social media
  • text SMS
  • mobile
  • Facebook
  • on premises
  • mobile app
  • print media
  • chat
  • newspaper
  • Instagram
  • games
  • point of sale
  • out of home
  • brochure
  • LinkedIn
  • magazine
  • promotions
  • blogs
  • user generated content
  • Slack
  • display advertisement
  • video
  • billboards
See all channels See less channels

Processes

Peers recommend communication management, sales call management, advertisement, as the business processes that they have been most satisfied while using CallRail .

Read Peer and Expert Experience for Business Use Cases

Communication management With Phone calls

Tracking & monitoring communications With Phone calls

Sending & publishing communications With Phone calls and E mail

Sales call management With Phone calls

Call recording With Phone calls

Call analytics With Phone calls

Call transcription With Phone calls

Call scoring With Phone calls

Call searching With Phone calls

Advertisement With Phone calls

Campaign management With Phone calls and Mass media and Offline

Campaign monitoring With Phone calls

Campaign analytics With Website and Phone calls

Helpdesk management With Phone calls

Generation of new leads With Phone calls

Lead tracking With Phone calls

Engagement management With Phone calls

Engaging and following up With Phone calls and E mail

Channel marketing With Phone calls and Mass media

Digital marketing With Phone calls

Social media management With Phone calls and Social media

Social media analytics With Phone calls

Managing social media account With Phone calls and Social media

Engaging on social media With E mail and Social media

Scheduling post to social media With E mail and Social media

Contact list management With Phone calls and E mail and Website

Contacts history With Phone calls and Website

Tracking contacts With Website and Phone calls

Conversion management With Phone calls

Btl marketing With Mass media and Out of home and Brochure and Print media and Newspaper and Phone calls and Offline and Radio and Television

Lead management With Phone calls

Coaching With Phone calls and Offline

Capturing leads With Phone calls and Text sms

White labeling With Phone calls

Training & onboarding With Phone calls

Lead qualification With Phone calls and Offline

Sales document management

Proposal & quote management

Contract management

Workflow management With Phone calls

Customer case management With Phone calls and Text sms

Lifetime value management With Phone calls

Social media marketing With Social media and Phone calls and E mail and Text sms

Direct marketing With Phone calls

Drip marketing With Text sms and Phone calls and E mail

Revenue cycle management With Phone calls and E mail

Customer feedback management With Phone calls

International marketing With Phone calls

Lead analytics With Phone calls

Rating and review management With Phone calls

Business development

Courses & assessment With Phone calls

Track learning progress With Phone calls

Follower management With Chat

Market research

Competitive intelligence With Phone calls

Products & pricelist management

Personalized marketing With Website and Phone calls and Social media and Print media and Newspaper

Creative agency With Offline

Partner marketing

Account management

Content management With Phone calls and Offline and On premises

Inbound marketing With Phone calls

Telemarketing With Phone calls and User generated content and Blogs

Media buying With Phone calls

Lead routing With Phone calls

Sales review & feedback With Phone calls

Knowledge management

See allless Activities

Popular Business Setting
for CallRail

Top Industries

  • Marketing and Advertising
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CallRail to Improve ROI and Acquire customers

Verify if it works for you

IT and Other Capabilities
for CallRail

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Email Support

Phone Support

24/7 Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for CallRail

First 5 Reports are Free

Vendor Profile Details

Company Name Callrail
Company Website https://www.callrail.com/
Year Founded 2011
HQ Location 100 Peachtree Street NW Suite 2700 Atlanta, GA 30303
Employees 101-250
Social
Financials Series A