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Conversation Intelligence Software 2021: Buyer’s Guide

The most significant adoption of AI technology is seen in the Conversation Intelligence software. The emergence of this technology has seen growing adoption in a variety of use cases by sales and revenue leaders - sales coaching, sales training and onboarding, sales forecasting, deal intelligence and market intelligence. Business leaders are relying on Conversation Intelligence software to improve team performance, improve deal closing and grow revenue.

Learn how Conversation Intelligence helps your business and how to choose the right Conversation Intelligence software.

Updated By Cuspera

Last updated: Sep 9, 2021

Top Software

Salesken

AI Sales Assistant to Navigate Every Sales Conversation

4.91

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Salesken Icon

Salesken

24.54
★★★★★
★★★★★
AI Sales Assistant to Navigate Every Sales Conversation

Salesken is a Conversational Intelligence and Analytics for sales teams to sell better with enhanced pipeline visibility, and sales improvement in real-time. It helps to increase sales and revenue.

Salesken helps to qualify leads better based on the customer's true intent, receive real-time cues to handle every objection, align the pitch and talking points to the customer's stated needs and capture every conversations’ context to improve engagement.

Salesken conquers every lead and attains the targets and leads a team of champions including features like knowing the pipeline based on the customer's spoken intent, diagnostics of what’s working in the playbook, and what’s not, and dashboards to measure sales reps and teams’ effectiveness.

Salesken Icon
Highlights
Top Processes : Sales call management,Call recording,Engagement management
Top Features : Recording,Voice transcription,Dashboard

Vendor: Salesken

Company Size: 11-50

HQ Location: Bangalore, Karnataka 560055, IN

Gong

Revenue Intelligence Platform to coach sales reps

4.73

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Gong Icon

Gong

23.63
★★★★★
★★★★★
Revenue Intelligence Platform to coach sales reps

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.

Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.

Testimonials



Kara Martin

Mid-Market Sales Manager

Zenefits

Gong Icon
Highlights
Top Processes : Sales call management,Call coaching,Deal analytics & insights
Top Features : Recording,Voice transcription,Alerts: popups & Notifications

Vendor: Gong

Founded: 2015

Company Size: 101-250

HQ Location: 814 Mission St, Floor 4 San Francisco, CA 94103

Financials: Series B

Jiminny

A revenue intelligence platform and collaboration software for remote sales teams

4.69

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Jiminny Icon

Jiminny

23.47
★★★★★
★★★★★
A revenue intelligence platform and collaboration software for remote sales teams

Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.

It features easy coaching, team collaboration, enhanced productivity, better customer relationships and communication tools.

It provides communication tools like Video Conferencing, Dialer & SMS. It also features searchable library of sales activity, transcribing calls and specific search of moments in the call. It allows CRM integration, playlists creation, call coaching, ‘follow’ feature and sharing knowledge of the sales floor. It also allows to highlight important parts of a call with snip-it and share with team mates.

Testimonials

Mike Azzolino

Director of Sales

Buildium

Jiminny Icon
Highlights
Top Processes : Coaching,Sales call management,Call recording
Top Features : Recording,Personalization,Conversation Intelligence

Vendor: Jiminny

Founded: 2016

Company Size: 11-50

HQ Location: 315 W 36th Street 5th Floor New York NY 10018

Financials: Seed

CallRail

Tracking and analytics for phone calls and web forms

4.62

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CallRail Icon

CallRail

23.12
★★★★★
★★★★★
Tracking and analytics for phone calls and web forms

CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention.

The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.

CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.

Testimonials

Chris Gardner

Founder

Advanced Podiatry

CallRail Icon
Highlights
Top Processes : Sales call management,Communication management,Tracking & monitoring communications
Top Features : Recording,SEM,Dashboard

Vendor: Callrail

Founded: 2011

Company Size: 101-250

HQ Location: 100 Peachtree Street NW Suite 2700 Atlanta, GA 30303

Financials: Series A

VoiceOps

AI coaching and training platform for call centers

4.61

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VoiceOps Icon

VoiceOps

23.07
★★★★★
★★★★★
AI coaching and training platform for call centers

VoiceOps is an AI Coaching and Training platform for call centers usable in industries such as Insurance, Travel and Lending, where call-center performance needs to be enhanced within a short period of time.

VoiceOps’ Custom behaviours feature provides for a dashboard view to track if call behaviours and sales processes were being followed and if coaching was bringing the desired change in trend. The behaviours and Sales processes to be followed can be defined earlier to VoiceOps for getting it calibrated into the system for creating the dashboard.

Coaching is enabled any time through any of the methods such as over a quick note, a group session or a formal 1-1. Comments and feedback is enabled to be made in real-time. Coaching metrics and reports are built into the system to be available on a regular basis for tracking the progress towards coaching and team goals.

Testimonials



Greg

Manager of Employee Development

Penn Foster

VoiceOps Icon
Highlights
Top Processes : Sales coaching,Contact center performance management,Sales call management
Top Features : Recording,Voice transcription

Vendor: VoiceOps

Company Size: 11-50

Financials: Series A

Wingman

Conversation intelligence for fast-growing sales teams

4.51

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Wingman Icon

Wingman

22.55
★★★★★
★★★★★
Conversation intelligence for fast-growing sales teams

Wingman is a Conversational Platform that makes sales conversations smarter and better

for sales and revenue teams. It helps fast-growing teams ramp up at light speed, exceed targets consistently, improve sales pipeline reviews, forecasting and coaching.

It improves sales coaching with conversation intelligence, improves sales pipeline visibility, provides full visibility into the sales pipeline and helps the team to close deals with confidence. It also helps to analyze sales calls at scale, understand the voice of the customer and identify top winning tracks.

Wingman features include automatically record, transcribe and analyze every sales call, close deals faster with real-time sales coaching and cues, automatically analyze sales calls gaining the insights required to push the team to excellence, review the impact of call dynamics on deal closing and more.

Testimonials

Paul De Barros

Sales Manager

Chargebee

Wingman Icon
Highlights
Top Processes : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Voice transcription,Alerts: popups & Notifications

Vendor: Wingman

HQ Location: Bangalore, Karnataka

Chorus.ai

Conversation Intelligence Platform for Sales to drive team performance

4.49

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Chorus.ai Icon

Chorus.ai

22.44
★★★★★
★★★★★
Conversation Intelligence Platform for Sales to drive team performance

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.

Testimonials

BROOKS PETTUS

COO

Housecall Pro

Chorus.ai Icon
Highlights
Top Processes : Sales coaching,Sales rep engagement,Rep engagement
Top Features : Recording,Voice transcription,Alerts: popups & Notifications

Vendor: chorus.ai

Founded: 2015

Company Size: 51-100

HQ Location: 465 California, Suite 600, San Francisco, CA 94104

Financials: Series B

enthu.ai

Conversation intelligence platform Voice AI capabilities for sales teams & contact centers

4.33

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enthu.ai Icon

enthu.ai

21.67
★★★★★
★★★★★
Conversation intelligence platform Voice AI capabilities for sales teams & contact centers

Enthu.ai is a conversation intelligence software that helps to improve contact center performance without listening to even a single call. It helps to drive meaningful intelligence from customer conversations for the team to perform better. It increases conversion rate and QA efficiency, improvement in CSAT, and faster agent onboarding.

Enthu.ai captures insights from each customer interaction, identifies the KPIs and behaviors, defines custom scripts, keywords, instances and moments, and equips managers to identify what drives better-calling performance. It helps businesses to improve contact center performance and agent performance with call analytics. Moreover, it enables to improve teams sales skills, manage contact center compliances, and train and coach calling teams.

Some of its features include top-rated accuracy, 100% coverage, detailed call review, agent wise analysis, custom call moments, custom teams management, PII redaction, IP whitelisting, speaker labels, and more.

Testimonials

Rakesh Patel

Founder

Space-O Technologies

enthu.ai Icon
Highlights
Top Processes : Coaching,Digital marketing,Training & onboarding
Top Features : Conversation Intelligence

Vendor: enthu.ai

Company Size: 2-10

HQ Location: 2035, Sunset Lake Road Suit B-2 Newark, Delaware – 19702

Calabrio Analytics

Speech, Text, Desktop Analytics for Contact Center

4.23

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Calabrio Analytics Icon

Calabrio Analytics

21.15
★★★★★
★★★★★
Speech, Text, Desktop Analytics for Contact Center

Calabrio Analytics is an Advanced Omnichannel Analytics that uses AI to drive better and faster predictive models from customer interactions. It helps to scale best practices, improve efficiency, and increase sales and revenue.

Calabrio Analytics elevates the customer experience by identifying customer friction points by monitoring interaction trends, anticipate customer needs, and resolve issues faster by delivering more personalized interactions with predictive analytics tools. It connects advanced speech analytics and text analytics tools across every channel and drives consistent, omnichannel customer experiences.

Some of its features include transform structured and unstructured information into highly usable data and use it to drive better decision-making across the organization, discover opportunities to increase employee engagement, improve agent performance and enhance the customer experience, recognize the insights that can help increase revenue, optimize efficiency, improve customer satisfaction and validate compliance activity in the contact center and enable truly customer-centric business strategies.

Testimonials

Beth Bax

Assistant Director, QA

Grand Canyon University

Calabrio Analytics Icon
Highlights
Top Processes : Engagement management,Coaching,Lead analytics
Top Features : Feedback surveys

Vendor: Calabrio

Company Size: 51-100

HQ Location: 400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US

Financials: M&A

Calabrio Call Recording

Call Recording Software Designed for the Digital Business

4.18

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Calabrio Call Recording Icon

Calabrio Call Recording

20.91
★★★★★
★★★★★
Call Recording Software Designed for the Digital Business

Calabrio Call Recording is a call recording software that provides digital businesses with a range of options to monitor and record calls. It is designed for the Digital Business. It offers call recording technology, plus live voice and screen monitoring, quality management, and speech analytics capabilities.

Calabrio Call Recording provides various tools to identify customers, manage calls and settle disputes. It ensures users capture and record all calls at all times, by supporting multiple recording types, automated organization, call exporting, and monitoring and notification alerts help users to sort calls, export calls for 3rd-party access, and inform users automatically of any system errors.

Calabrio Call Recording features include call sharing, file transfer, automated notifications, reporting, analysis and screen recording. It has a flexible recording with an API that allows users to pause and resume audio and screen recordings automatically. Create customer-centric strategies to increase operational efficiency, accelerate sales and drive revenue.

Testimonials

Beth Bax

Assistant Director, QA

Grand Canyon University

Calabrio Call Recording Icon
Highlights
Top Processes : Sales call management,Call recording,Engagement management
Top Features : Recording,Alerts: popups & Notifications,Ticketing

Vendor: Calabrio

Company Size: 51-100

HQ Location: 400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US

Financials: M&A

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Conversation Intelligence Buyer's Guide

What is Conversation Intelligence Software?

Conversation Intelligence

Conversation Intelligence Software, usually backed by AI technology, automates many of the activities around customer conversations - recording, analyzing, and taking notes and feeding it back to internal systems like CRM. Using conversation intelligence software, sales reps, and customer service agents can access key information from the conversation to analyze further or pass it onto other stakeholders in the organization. Conversation Intelligence Software is useful for sales leaders to train and coach team members, analyze what needs to be improved further in the customer engagement, and pass on other key information to relevant people in the organization like product management and marketing.

Benefits of Conversation Intelligence Software

Improve Sales Team Productivity

Conversation Intelligence software not only records the sales calls, but also does transcribing eliminating cumbersome notes taking. This helps sales reps to focus on customers. The call details are automatically fed to CRM systems - hence there are no missed call details. This also helps in call follow ups and prep for sales calls.

Boost Sales Team Performance

One of the major benefits of using Conversation Intelligence (CI) software for sales leaders is that they get to coach their sales team members based on the insights available from the sales calls - this is the basis for targeted, personalized, contextual coaching. In a growing sales organization, it is hard for sales leaders to replicate the success of their star performers across the organization and at the same time provide actionable data driven feedback based on their unique strengths. This is where conversation intelligence helps sales leaders. With hundreds of sales conversations happening all the time, CI software helps them to scale thus boosting overall sales performance.

Improved Pipeline Visibility and Sales Forecasting

Advanced CI software like Gong and Chorus bring together all of customer interaction data from various sources like web, email, phone into a single place. All of the interactions from start to close can be viewed and this improves pipeline visibility across all the deals. With proactive alerts coming in for deal risks, sales leaders can take timely action and provide timely intervention to sales reps’ performance. Deal intelligence helps sales leaders to do better sales forecasting.

Effective Sales Training and Onboarding

CI software helps sales leaders to track and measure rep performance and ROI over a period of time. New team members can be easily tracked to know whether they are actively listening to the customers, adhering to organization guidelines and processes and sticking to the script. This makes the whole process of sales training and onboarding very consistent and effective. It reduces the ramp up time of new reps. Personalized coaching of every rep improves skill building.

Customer driven Market Intelligence

Conversation analytics is a key capability of Conversation Intelligence software. Customer conversations provide rich insights into what is working in the product and what is not, what customers are looking for in the product, how they view the product against competitors to name a few. These insights are valuable to marketers to tune their marketing strategy and for product management teams to refine their roadmap. Since these insights are coming from customers it is all the more reliable.

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47 Conversation Intelligence Software

Salesken

AI Sales Assistant to Navigate Every Sales Conversation

4.91

Read Reviews
Salesken Icon

Salesken

4.91
★★★★★
★★★★★
AI Sales Assistant to Navigate Every Sales Conversation

Salesken is a Conversational Intelligence and Analytics for sales teams to sell better with enhanced pipeline visibility, and sales improvement in real-time. It helps to increase sales and revenue.

Highlights
Top Business Usecases : Sales call management,Call recording,Engagement management
Top Features : Recording,Voice transcription,Dashboard
Salesken Icon

Vendor: Salesken

Company Size: 11-50

HQ Location: Bangalore, Karnataka 560055, IN

Gong

Revenue Intelligence Platform to coach sales reps

4.73

Read Reviews
Gong Icon

Gong

4.73
★★★★★
★★★★★
Revenue Intelligence Platform to coach sales reps

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

Highlights
Top Business Usecases : Sales call management,Call coaching,Deal analytics & insights
Top Features : Recording,Voice transcription,Alerts: popups & Notifications
Gong Icon

Vendor: Gong

Founded: 2015

Company Size: 101-250

HQ Location: 814 Mission St, Floor 4 San Francisco, CA 94103

Financials: Series B

Jiminny

A revenue intelligence platform and collaboration software for remote sales teams

4.69

Read Reviews
Jiminny Icon

Jiminny

4.69
★★★★★
★★★★★
A revenue intelligence platform and collaboration software for remote sales teams

Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.

Highlights
Top Business Usecases : Coaching,Sales call management,Call recording
Top Features : Recording,Personalization,Conversation Intelligence
Jiminny Icon

Vendor: Jiminny

Founded: 2016

Company Size: 11-50

HQ Location: 315 W 36th Street 5th Floor New York NY 10018

Financials: Seed

CallRail

Tracking and analytics for phone calls and web forms

4.62

Read Reviews
CallRail Icon

CallRail

4.62
★★★★★
★★★★★
Tracking and analytics for phone calls and web forms

CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention.

Highlights
Top Business Usecases : Sales call management,Communication management,Tracking & monitoring communications
Top Features : Recording,SEM,Dashboard
CallRail Icon

Vendor: Callrail

Founded: 2011

Company Size: 101-250

HQ Location: 100 Peachtree Street NW Suite 2700 Atlanta, GA 30303

Financials: Series A

VoiceOps

AI coaching and training platform for call centers

4.61

Read Reviews
VoiceOps Icon

VoiceOps

4.61
★★★★★
★★★★★
AI coaching and training platform for call centers

VoiceOps is an AI Coaching and Training platform for call centers usable in industries such as Insurance, Travel and Lending, where call-center performance needs to be enhanced within a short period of time.

Highlights
Top Business Usecases : Sales coaching,Contact center performance management,Sales call management
Top Features : Recording,Voice transcription
VoiceOps Icon

Vendor: VoiceOps

Company Size: 11-50

Financials: Series A

Productive

Call Assistant that syncs mobile calls to CRM.

4.52

Read Reviews
Productive Icon

Productive

4.52
★★★★★
★★★★★
Call Assistant that syncs mobile calls to CRM.
Highlights
Top Business Usecases : Sales call management,Call recording,Collaboration
Top Features : Recording
Productive Icon

Vendor: Phoneic

HQ Location: San Mateo, CA

Wingman

Conversation intelligence for fast-growing sales teams

4.51

Read Reviews
Wingman Icon

Wingman

4.51
★★★★★
★★★★★
Conversation intelligence for fast-growing sales teams

Wingman is a Conversational Platform that makes sales conversations smarter and better

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Voice transcription,Alerts: popups & Notifications
Wingman Icon

Vendor: Wingman

HQ Location: Bangalore, Karnataka

Chorus.ai

Conversation Intelligence Platform for Sales to drive team performance

4.49

Read Reviews
Chorus.ai Icon

Chorus.ai

4.49
★★★★★
★★★★★
Conversation Intelligence Platform for Sales to drive team performance

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

Highlights
Top Business Usecases : Sales coaching,Sales rep engagement,Rep engagement
Top Features : Recording,Voice transcription,Alerts: popups & Notifications
Chorus.ai Icon

Vendor: chorus.ai

Founded: 2015

Company Size: 51-100

HQ Location: 465 California, Suite 600, San Francisco, CA 94104

Financials: Series B

enthu.ai

Conversation intelligence platform Voice AI capabilities for sales teams & contact centers

4.33

Read Reviews
enthu.ai Icon

enthu.ai

4.33
★★★★★
★★★★★
Conversation intelligence platform Voice AI capabilities for sales teams & contact centers

Enthu.ai is a conversation intelligence software that helps to improve contact center performance without listening to even a single call. It helps to drive meaningful intelligence from customer conversations for the team to perform better. It increases conversion rate and QA efficiency, improvement in CSAT, and faster agent onboarding.

Highlights
Top Business Usecases : Coaching,Digital marketing,Training & onboarding
Top Features : Conversation Intelligence
enthu.ai Icon

Vendor: enthu.ai

Company Size: 2-10

HQ Location: 2035, Sunset Lake Road Suit B-2 Newark, Delaware – 19702

Calabrio Analytics

Speech, Text, Desktop Analytics for Contact Center

4.23

Read Reviews
Calabrio Analytics Icon

Calabrio Analytics

4.23
★★★★★
★★★★★
Speech, Text, Desktop Analytics for Contact Center

Calabrio Analytics is an Advanced Omnichannel Analytics that uses AI to drive better and faster predictive models from customer interactions. It helps to scale best practices, improve efficiency, and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Coaching,Lead analytics
Top Features : Feedback surveys
Calabrio Analytics Icon

Vendor: Calabrio

Company Size: 51-100

HQ Location: 400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US

Financials: M&A

Calabrio Call Recording

Call Recording Software Designed for the Digital Business

4.18

Read Reviews
Calabrio Call Recording Icon

Calabrio Call Recording

4.18
★★★★★
★★★★★
Call Recording Software Designed for the Digital Business

Calabrio Call Recording is a call recording software that provides digital businesses with a range of options to monitor and record calls. It is designed for the Digital Business. It offers call recording technology, plus live voice and screen monitoring, quality management, and speech analytics capabilities.

Highlights
Top Business Usecases : Sales call management,Call recording,Engagement management
Top Features : Recording,Alerts: popups & Notifications,Ticketing
Calabrio Call Recording Icon

Vendor: Calabrio

Company Size: 51-100

HQ Location: 400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US

Financials: M&A

Refract Conversation Intelligence

Sales Coaching Software for Better Sales Conversations

4.17

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Refract Conversation Intelligence Icon

Refract Conversation Intelligence

4.17
★★★★★
★★★★★
Sales Coaching Software for Better Sales Conversations

Refract Conversation Intelligence is an AI-Powered sales coaching software designed to help both sales representatives and sales managers improve performance and revenue. The tool records all the calls, supports playback, transcriptions, and scores the performance against the best practices in the organization.

Highlights
Top Business Usecases : Sales coaching,Sales call management,Call recording
Top Features : Recording,Conversation Intelligence,Voice transcription
Refract Conversation Intelligence Icon

Vendor: Refract Software

Company Size: 11-50

Financials: Private

MindTickle

Sales Training Software to accelerate ramp time and improve performance using data-driven readiness

4.67

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MindTickle Icon

MindTickle

4.67
★★★★★
★★★★★
Sales Training Software to accelerate ramp time and improve performance using data-driven readiness

MindTickle is a sales coaching and training software that helps in sales-readiness.

Highlights
Top Business Usecases : Training & onboarding,Sales coaching,Courses & assessment
Top Features : Microlearning,Gamification,Skill certification
MindTickle Icon

Vendor: MindTickle

Founded: 2011

Company Size: 101-250

HQ Location: 115 Sansome St. Suite 700 San Francisco, CA 94104

Financials: Series C

CallTrackingMetrics

All-in-One conversation platform for a better customer experience

4.56

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CallTrackingMetrics Icon

CallTrackingMetrics

4.56
★★★★★
★★★★★
All-in-One conversation platform for a better customer experience

CallTrackingMetrics is an all-in-one call tracking and contact center platform that provides call tracking tools and analysis to organizations. It helps to improve ROI and acquire customers.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,SEM,Dashboard
CallTrackingMetrics Icon

Vendor: CallTrackingMetrics

Founded: 2009

Company Size: 11-50

HQ Location: 877 Baltimore Annapolis Blvd STE 207, Severna Park, MD 21146

Financials: Private

Infinity Call Tracking

Best Call Tracking Software for UK Business - infinity.co

4.53

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Infinity Call Tracking Icon

Infinity Call Tracking

4.53
★★★★★
★★★★★
Best Call Tracking Software for UK Business - infinity.co

Infinity Call Tracking is a cloud based call tracking platform providing Call Intelligence for sales and marketing teams and contact centers, of small and medium businesses and large enterprises. It enables enhanced customer engagement, increased sales and optimizing on operational processes. It can be used in Automotive, Healthcare, Insurance and various other sectors.

Highlights
Top Business Usecases : Tracking & monitoring communications,Communication management,Engagement management
Top Features : Landing page,SEM
Infinity Call Tracking Icon

Vendor: Infinity Tracking

Company Size: 51-100

HQ Location: Reigate, Surrey

Financials: Private

Revenue.io

The complete AI-powered RevOps platform that delivers real-time guidance

4.53

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Revenue.io Icon

Revenue.io

4.53
★★★★★
★★★★★
The complete AI-powered RevOps platform that delivers real-time guidance

Revenue.io is an AI-powered RevOps platform that optimizes revenue performance and provides real-time guidance so teams can address the complex needs of buyers. It helps clients by surfacing and recommending what works best for every member of their team, delivering predictable results and optimizing the entire revenue operation

Highlights
Top Business Usecases : Sales call management,Call recording,Call transcription
Top Features : Recording,SEM,Conversation Intelligence
Revenue.io Icon

Vendor: Revenue.io

Founded: 2012

Company Size: 51-100

HQ Location: 15000 Ventura Boulevard #200 Sherman Oaks, California 91403

Financials: Private

InsightSquared

Revenue Operations for Predictable Growth

4.48

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InsightSquared Icon

InsightSquared

4.48
★★★★★
★★★★★
Revenue Operations for Predictable Growth

InsightSquared is an AI-powered revenue intelligence software designed to help businesses optimize revenue operations and drive growth. It crunches available data and provides valuable insights to help business leaders take informed decisions while generating revenue for the company.

Highlights
Top Business Usecases : Forecasting,Coaching,Pipeline management
Top Features : Dashboard,Personalization,Gamification
InsightSquared Icon

Vendor: InsightSquared

Founded: 2010

Company Size: 101-250

HQ Location: 1 Center Plz, 3rd floor / Boston, MA 02108

Financials: Series D

Invoca Signal AI

The Enterprise-Ready Call Tracking Solution.

4.47

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Invoca Signal AI Icon

Invoca Signal AI

4.47
★★★★★
★★★★★
The Enterprise-Ready Call Tracking Solution.

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,SEM,Personalization
Invoca Signal AI Icon

Vendor: Invoca

Founded: 2008

Company Size: 101-250

HQ Location: Santa Barbara, CA

Financials: Series D

Hubspot Sales Hub

Fully featured Sales CRM and Sales Engagement Software

4.47

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Hubspot Sales Hub Icon

Hubspot Sales Hub

4.47
★★★★★
★★★★★
Fully featured Sales CRM and Sales Engagement Software

HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Templates,Personalization,Alerts: popups & Notifications
Hubspot Sales Hub Icon

Vendor: HubSpot

Founded: 2006

Company Size: 1001-5000

HQ Location: 25 First Street, 2nd Floor Cambridge, MA 02141 United States

Financials: IPO

Dialpad Sell

Sales enablement tool that leverages AI and help sales team close more deals

4.41

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Dialpad Sell Icon

Dialpad Sell

4.41
★★★★★
★★★★★
Sales enablement tool that leverages AI and help sales team close more deals

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

Highlights
Top Business Usecases : Sales call management,Helpdesk management,Call analytics
Top Features : Recording,Voice transcription,Dashboard
Dialpad Sell Icon

Vendor: Dialpad

Founded: 2011

Company Size: 251-500

HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US

Financials: Series D

Salesloft

Sales Engagement platform for creating better buying experiences and closing more revenue.

4.39

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Salesloft Icon

Salesloft

4.39
★★★★★
★★★★★
Sales Engagement platform for creating better buying experiences and closing more revenue.

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.

Highlights
Top Business Usecases : Engagement management,Engaging with scheduling & cadence,Communication management
Top Features : Personalization,Templates,Recording
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Vendor: Salesloft

Founded: 2011

Company Size: 251-500

HQ Location: 1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309

Financials: Series D

Balto

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

4.38

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Balto

4.38
★★★★★
★★★★★
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.

Highlights
Top Business Usecases : Sales coaching,Sales call management,Contact center performance management
Top Features : Alerts: popups & Notifications,Dashboard,Recording
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Vendor: Balto

Company Size: 11-50

Financials: Seed

ExecVision

Conversation intelligence platform purpose-built to drive human behavior change

4.36

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ExecVision

4.36
★★★★★
★★★★★
Conversation intelligence platform purpose-built to drive human behavior change

ExecVision is a conversation intelligence platform that drives human behavior change. It provides valuable insights from conversations that helps in better decision making and improving sales performance. It is used for sales coaching and training.

Highlights
Top Business Usecases : Call coaching,Sales call management,Call transcription
Top Features : Recording,Conversation Intelligence,Voice transcription
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Vendor: Execvision

Company Size: 11-50

HQ Location: 1901 N Fort Myer Dr, Suite #902, Arlington, VA

Financials: Series A

CallBox

Callbox | Account-based marketing, lead generation, and appointment setting

4.36

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CallBox

4.36
★★★★★
★★★★★
Callbox | Account-based marketing, lead generation, and appointment setting

CallBox provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. It uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,Personalization,Dashboard
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Vendor: CallBox

Company Size: 501-1000

HQ Location: 1505 Federal Street, Suite 200, Dallas, Texas 75201, US

Financials: Private