Product Business Settings
VoiceOps is popular in Real Estate, Education, and Internet industries and is widely used by Small Business, Mid Market, and Enterprise.
VoiceOps Product Overview
VoiceOps revolutionizes customer interaction analysis through its AI-driven platform. By capturing your organization's unique expertise, it enhances coaching efficiency and ensures compliance, all while unlocking valuable market insights. Imagine transforming customer conversations into actionable intelligence, providing a competitive edge in understanding client needs and behaviors. VoiceOps promises undeniable value in just 60 days, emphasizing rapid implementation without the typical lengthy setup. This platform serves as a reliable customer intelligence engine, offering data you can trust to make every conversation count.
How satisfied the customers are with VoiceOps use-cases
Reviews
"It s the best training tool I have ever seen." - Andy Groher
"Very easy to use coaching tool. I honestly couldn't be happier with the results I have seen so far." - Jon Santefort
VoiceOps Customer Insights, Testimonials and Case Studies
| CUSTOMERS | TESTIMONIALS |
|---|---|
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It s the best training tool I have ever seen. Testimonial By Andy Groher |
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Very easy to use coaching tool. I honestly couldn't be happier with the results I have seen so far. Testimonial By Jon Santefort |
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A little feedback to pass along to your team: the pilot group have become evangelists of your brand here in the call center, and not more than a few hours go by when one of them doesn’t pop into my office and ask, “When are we getting VoiceOps?” I’ve worked in QA off and on in a call center environ...ment for the last quarter century, and this sort of receptivity to coaching is not something I commonly experienced, and certainly not to this extent. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Andy Groher Senior Sales & Ops Funding Circle |
It s the best training tool I have ever seen. Testimonial By Andy Groher |
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Jon Santefort Sales Manager Homelight |
Very easy to use coaching tool. I honestly couldn't be happier with the results I have seen so far. Testimonial By Jon Santefort |
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Greg Manager of Employee Development Penn Foster |
A little feedback to pass along to your team: the pilot group have become evangelists of your brand here in the call center, and not more than a few hours go by when one of them doesn’t pop into my office and ask, “When are we getting VoiceOps?” I’ve worked in QA off and on in a call center environ...ment for the last quarter century, and this sort of receptivity to coaching is not something I commonly experienced, and certainly not to this extent. |
Working with VoiceOps for better coaching
Peers used VoiceOps for sales coaching and contact center performance management
VoiceOps Competitors
VoiceOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (30) |
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (15) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (30) |
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (15) |
Software Failure Risk Guidance
?for VoiceOps
Overall Risk Meter
Top Failure Risks for VoiceOps
VoiceOps Profile
Company Name
VoiceOps
Company Website
https://voiceops.com/HQ Location
Employees
11-50
Financials
SERIES A
