Introducing Gong and VoiceOps
Gong, VoiceOps, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gong covers Sales Call Management with Phone Calls, Call Coaching with Phone Calls, Deal Analytics & Insights, Sales Rep Engagement with Phone Calls, etc.
VoiceOps focuses on Sales Coaching with Phone Calls, Contact Center Performance Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
"Deal Intelligence helps sales teams better team-sell. It puts you on the same page, and uncovers roadblocks so that you're all up to speed on what the strategy is going into that deal. It just lets you be in the best position possible to win at the ...end of the day. " - Mike Bullard
"Very easy to use coaching tool. I honestly couldn't be happier with the results I have seen so far. " - Jon Santefort
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Gong and VoiceOps: Best activities based on customer satisfaction
Gong in Action: Unique Activities
What benefits does Gong offer for Sales Call Management?
"...I love that I can easily go back and read the transcript of my calls...." Peer review by Allie W., Account Executive, Computer Software
How does Gong address your Deal Analytics & Insights Challenges?
"...the intelligent analytics on calls is remarkable, the UI is super friendly and makes it easy to understand said analytics, I can access peers calls to learn new approaches on my own time, I have explicit references for accelerating pipeline with lazy account execs who push off opportunity -- incredible tool I use gong to run weekly review sessions with SDRs to polish qualification calls and approaches, review objection handling and how to close or accelerate an opportunity -- every sales org needs this...." Peer review by User
What makes Gong ideal for Sales Rep Engagement?
"...It will also help you with follow-up highlighting action items agreed upon during the call...." Peer review by Peter M, Sales Representative
How efficiently Does Gong manage your Training & Onboarding?
"...This is a cool tool for onboarding new employees - once they need learn and listen to meetings...." Peer review by Shimon S, Customer Success Manager, Computer Software
VoiceOps in Action: Unique Activities
How can VoiceOps optimize your Sales Coaching Workflow?
"...Call coaching and training platform that assists by call monitoring and giving feedback, coaching sessions, reports, etc...." Peer review from VoiceOps
What makes VoiceOps ideal for Contact Center Performance Management?
"...Virtual call center...." Peer review by JaMeya B, Self Employed, Telecommunications
How efficiently Does VoiceOps manage your Sales Review & Feedback?
"...We had full time employees whose entire job was listening to call recordings, flagging sensitive key phrases for our compliance team to review, and then creating hand-written notes for our sales development reps to send to managers...." Peer review by Aaron F, Co Founder / CEO, Computer Software
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve consistency
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Improve visibility
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Improve efficiency
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Scale best practices
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Shorten ramp up time
- See 3 more
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Increase sales & revenue
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Improve ROI
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Improve efficiency
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve consistency
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Enhance customer relationships
- See 5 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Gong | VoiceOps | |
|---|---|---|
| Peer score | 4.7 | 4.6 |
| Peer insights | 23878 | 366 |
| Top industries |
Computer Software 45.0%
Internet 15.0%
Information Technology And Services 12.0%
|
Real Estate 21.0%
Education 20.0%
Internet 19.0%
|
| SMB and Mid-Market | 77.0% | 73.0% |
| Enterprise | 23.0% | 27.0% |
| Pricing | Gong |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Gong news
Gong Unveils Industry-First Revenue Harness, Mission Big Dipper
Gong has launched Mission Big Dipper, an execution layer within its Revenue AI OS, designed to enhance AI agents' governance across the revenue cycle. This includes the Gong Revenue Harness and new Custom Agents for RevOps leaders. The update expands AI-powered sales enablement features, such as Gong Assistant and Gong Enable, to improve workflow automation, deal analysis, and sales coaching.
Latest VoiceOps news
Vigilis AI Advances AI Physical Security Via Voice Ops
Vigilis AI integrates voice-driven real-time operations into its AI Physical Security platform, enhancing frontline usability with voice ops. The platform, VAL, offers voice-first workflows, runtime containment, and audit-ready evidence, aiming to reduce response times and improve documentation. This integration positions Vigilis AI as a leader in AI Physical Security, competing with incumbents like Motorola Solutions and Verkada.
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