Callbell Overview
This is a summary of the comprehensive capabilities and benefits of Callbell based on over 152 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Callbell, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Callbell is right for your needs? Our Cuspera AI engine can evaluate how Callbell fits your specific business needs, industry, and context. Get your personalized assessment report today.
Callbell supports business activities such as:
- Collaboration
- Revenue Cycle Management
- Conversion Management
- Managing Social Media Account
- Communication Management
Callbell can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, and Increase Sales & Revenue. It can help manage these activities if you use Website Chat Whatsapp etc. for these needs. As a solution, Callbell's capabilities include Widgets.
Callbell Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Callbell is the only tool that allows you to centralize all messages from Whatsapp (or WhatsApp Business), Facebook Messenger and Telegram in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps
Cuspera Reviews
63 buyers and buying teams have used Cuspera to assess how well Callbell solved their Live Chat needs. Cuspera uses 152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Callbell.
Use Cases
Peers recommend Collaboration , Revenue Cycle Management , Conversion Management , as the business use cases that they have been most satisfied while using Callbell.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Website, Chat, Whatsapp, Mobile, Social Media and Facebook |
2.95/5 ★ |
"...Callbell is the only tool that allows you to centralize all messages from Whatsapp (or WhatsApp Business), Facebook Messenger and Telegram in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps |
| Revenue Cycle Management with Chat |
3.75/5 ★ |
"...it is not mandatory to install the Callbell chat widget to manage incoming conversations from your messaging channels...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps |
| Conversion Management with Chat |
3.81/5 ★ |
"...it is not mandatory to install the Callbell chat widget to manage incoming conversations from your messaging channels...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Website, Chat, Whatsapp, Mobile, Social Media and Facebook |
2.95/5 ★ |
"...Callbell is the only tool that allows you to centralize all messages from Whatsapp (or WhatsApp Business), Facebook Messenger and Telegram in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps |
|
| Revenue Cycle Management with Chat |
3.75/5 ★ |
"...it is not mandatory to install the Callbell chat widget to manage incoming conversations from your messaging channels...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps |
|
| Conversion Management with Chat |
3.81/5 ★ |
"...it is not mandatory to install the Callbell chat widget to manage incoming conversations from your messaging channels...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps |
|
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 152 insights from peers and experts to help you assess how these Callbell use cases fit your Live Chat needs.
Popular Business Setting
for Callbell
Top Industries
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
Peers used Callbell to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Callbell
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (21) |
IT and Other Capabilities
for Callbell
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| Data Import | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| Data Import | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (24) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (24) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (25) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (25) |
Software Failure Risk Guidance
?for Callbell
Top Failure Risks for Callbell
Vendor Profile Details
Company Name
Callbell
Company Website
https://www.callbell.eu/en/HQ Location
26, Rue Poissonnière, Paris, Ile-de-France 75002, FR
Employees
01-10
Social
Financials
PRIVATE
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