Callbell Overview

Callbell centralizes customer communication across WhatsApp, Facebook Messenger, and Instagram. Starting at 0€/month, it offers a unified platform for support.

Use Cases

Customers recommend Collaboration, Revenue Cycle Management, Conversion Management, as the business use cases that they have been most satisfied with while using Callbell.

Other use cases:

  • Managing Social Media Account
  • Communication Management
  • Engaging And Following Up
  • Contact List Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Callbell.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
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Callbell Use-Cases and Business Priorities: Customer Satisfaction Data

Callbell works with different mediums / channels such as Website, Chat, Whatsapp, etc.

Callbell's features include Widgets.


"...We managed to execute communication strategies with much stronger clients with Callbell, thanks to the fact that we managed to integrate different platforms into a single product and without complex and long configuration processes...." Peer review by Sydney Eliana K, Computer engineer and sales analyst

Callbell, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Callbell

Top Industries

  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market

Callbell is popular in Information Technology And Services, and Internet, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Callbell Use Cases

How can Callbell optimize your Collaboration Workflow?

Callbell enables collaboration on communications from multiple messaging platforms, including WhatsApp Business, Facebook Messenger, and Telegram. This platform facilitates team management of requests from various channels, also through a mobile app. The platform lacks functions such as screen sharing, limiting its collaborative capabilities.
"...Callbell is the only tool that allows you to centralize all messages from Whatsapp (or WhatsApp Business), Facebook Messenger and Telegram in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business...." Customer Communication Platform for WhatsApp, Facebook Messenger, Instagram and others Chat Apps

5+ more Business Use Cases

63 buyers and buying teams have used Cuspera to assess how well Callbell solved their Live Chat needs. Cuspera uses 152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.


Callbell | Communication platform for modern business

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Peers used Callbell for collaboration and revenue cycle management

Callbell Features

  • Low
  • Medium
  • High


Read Reviews (3)
Custom Reports


Read Reviews (25)


Read Reviews (3)
Custom Reports


Read Reviews (25)

Software Failure Risk Guidance


for Callbell

Top Failure Risks for Callbell

Callbell Profile

Company Name


Company Website

HQ Location

26, Rue Poissonnière, Paris, Ile-de-France 75002, FR