Product and Vendor News
Customer stories
Product Business Settings
Totango is popular in Computer Software, Information Technology And Services, and Internet industries and is widely used by Mid Market, Enterprise, and Small Business.
Integrations
Totango Product Overview
Totango transforms how businesses manage customer relationships by offering agile tools to design and scale customer journeys. This Customer Success Software focuses on retaining and growing your SaaS customer base. With Totango, you can measure and optimize every touchpoint in the customer lifecycle, ensuring increased revenue and customer satisfaction. The platform integrates seamlessly with existing tools, making it easier for CS and sales teams to enhance customer experiences without disrupting current workflows. Totango's AI-driven insights keep you aligned with revenue growth goals, providing actionable data to drive customer success.
How satisfied the customers are with Totango use-cases
Reviews
"Companies like Totango, which I've been using for 3 years really helps us as it relates to how we scale and partner with our customers." - Jim Mercer
"The biggest thing that impressed me the most is how much the Totango team engaged and partnered with us and how much that engagement and partnership drove speed to value." - Jeff Hurst
Totango Customer Insights, Testimonials and Case Studies
What benefits does Totango offer for Engagement Management?
How can Totango enhance your Onboarding process?
What solutions does Totango provide for Workflow Management?
How does Totango facilitate Playbook Creation?
How can Totango optimize your Contract Management Workflow?
What is Totango?
Totango is a cloud-based Customer Success Software that helps enterprises drive revenue growth, reduce churn while focusing on the SaaS customer journey. It is designed for large enterprises with multiple brands or complex market segments.
Its enterprise suite of customer success products allows it to connect customer data, monitor health changes, and proactively engage customers. All within one powerful, integrated platform.
Key features include a single, unified view of customers, alerts and notifications, automated lifecycle management and playbooks, customer communication, executive console, data management, user management, and more
What is Totango used for?
What are the top features of Totango?
Who uses Totango?
What are Totango alternatives?
Where is Totango located?
11 buyers and buying teams have used Cuspera to assess how well Totango solved their Customer Success Platform needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Companies like Totango, which I've been using for 3 years really helps us as it relates to how we scale and partner with our customers. Testimonial By Jim Mercer |
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The biggest thing that impressed me the most is how much the Totango team engaged and partnered with us and how much that engagement and partnership drove speed to value. Testimonial By Jeff Hurst |
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The Totango team continues to deliver on how we can be better as an organization in the customer success space. Testimonial By Brian Merritt |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Jim Mercer Head Of Customer Success Zoom |
Companies like Totango, which I've been using for 3 years really helps us as it relates to how we scale and partner with our customers. Testimonial By Jim Mercer |
|
Jeff Hurst EVP – Client Success Waystar |
The biggest thing that impressed me the most is how much the Totango team engaged and partnered with us and how much that engagement and partnership drove speed to value. Testimonial By Jeff Hurst |
|
Brian Merritt VP Of Customer Success Truspilot |
The Totango team continues to deliver on how we can be better as an organization in the customer success space. Testimonial By Brian Merritt |
New year: new evolution of CS: new Totango
Peers used Totango for engagement management and onboarding
Totango Competitors
Totango Features
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- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (363) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (363) |
| Custom Reports | Read Reviews (682) |
Totango Integrations
Totango integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Totango
Overall Risk Meter
Top Failure Risks for Totango
Totango Profile
HQ Location
1200 Park Place, Suite 200 San Mateo, CA 94403
Employees
101-250
Social
Financials
SERIES D
