Chorus by ZoomInfo Overview

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

Organizations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus by ZoomInfo.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus by ZoomInfo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Coaching with Phone Calls

4.89/5 ★

Read Reviews (675)

"...The ability to share videos for sales coaching is tremendously helpful as well...."
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5 ★

Read Reviews (317)

"...I can listen to my recorded calls and make sure I didn't miss anything in my follow ups...."
rep engagement

4.89/5 ★

Read Reviews (314)

"...Chorus helps me keep me accountable for everything said during the call, helping for me to follow up with my customer...."
engaging with scheduling & cadence

4.16/5 ★

Read Reviews (2)

"...I'm able to listen to the presentation and cadence of seasoned sales team members to help me get up to speed faster...."
Sales Call Management with Phone Calls

2.43/5 ★

Read Reviews (288)

"...I like that I have access to calls from my colleagues without them having to remember to record the calls...."
call transcription

4.55/5 ★

Read Reviews (231)

"...Call recording and transcript is great if you're sending call summary via email...."
call recording

2.48/5 ★

Read Reviews (227)

"...Chorus records the entire call so I can go back to anything important I didn't write down...."
call scoring

4.85/5 ★

Read Reviews (59)

"...It will help you analyze key words and help them to score your call effectiveness...."
call analytics

4.58/5 ★

Read Reviews (51)

"...By our analysis, call quality impacts the sales equation by over 65%...."
call searching

2.43/5 ★

Read Reviews (17)

"...Don't waste time searching for which calls need feedback and coaching...."
objection handling

4.79/5 ★

Read Reviews (15)

"...I like the ability to see how other team members are handling common objections and easily knowledge share best practices...."
meeting management

3.71/5 ★

Read Reviews (15)

"...Chorus is very easy to use and plugs in to the software we use most to schedule meeting (zoom)...."
PEER EXPERIENCES
Sales Coaching with Phone Calls

4.89/5 ★

Read Reviews (675)

"...The ability to share videos for sales coaching is tremendously helpful as well...." Peer review by Meredith F, Director, Sales and Business Development
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5 ★

Read Reviews (317)

"...I can listen to my recorded calls and make sure I didn't miss anything in my follow ups...." Peer review by Kevork D, Account Executive - Major Accounts , Information Services
rep engagement

4.88/5 ★

Read Reviews (314)

engaging with scheduling & cadence

4.88/5 ★

Read Reviews (2)

Sales Call Management with Phone Calls

2.43/5 ★

Read Reviews (288)

"...I like that I have access to calls from my colleagues without them having to remember to record the calls...." Peer review by David C, Director, Sales Engineering
call transcription

2.43/5 ★

Read Reviews (231)

call recording

2.43/5 ★

Read Reviews (227)

call scoring

2.43/5 ★

Read Reviews (59)

call analytics

2.43/5 ★

Read Reviews (51)

call searching

2.43/5 ★

Read Reviews (17)

objection handling

2.43/5 ★

Read Reviews (15)

meeting management

2.43/5 ★

Read Reviews (15)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus by ZoomInfo use cases fit your Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
CUSTOMERS TESTIMONIALS

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

Case Studies

COMPANY CASE STUDIES
Case Study Zoom

Accelerating Rep Productivity and Growing Global Sales with Help from Chorus.ai.

Read More
Case Study MongoDB

Using Chorus.ai to Understand What Success Means for Customers, and How to Help Them Achieve It.

Read More
Case Study InsightSquared

Ramping and Coaching the Sales Team with Chorus.ai.

Read More

Frequently Asked Questions(FAQ)

for Chorus by ZoomInfo

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

What is Chorus by ZoomInfo used for?

Chorus by ZoomInfo is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus by ZoomInfo?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus by ZoomInfo.

Who uses Chorus by ZoomInfo?

Chorus by ZoomInfo is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus by ZoomInfo alternatives?

Gong, Wingman, Salesken and Jiminny are popular alternatives for Chorus by ZoomInfo.

Where is Chorus by ZoomInfo located?

Chorus by ZoomInfo is headquartered at Vancouver, WA.

Popular Business Setting

for Chorus by ZoomInfo

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Chorus by ZoomInfo to Increase sales & revenue and ramp up sales new hires quickly

Peer and Expert Opinion on Features

for Chorus by ZoomInfo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.49/5 ★

Read Reviews (1005)
Voice transcription

4.06/5 ★

Read Reviews (148)
Alerts: popups & Notifications

1.76/5 ★

Read Reviews (24)
SEO

4.38/5 ★

Read Reviews (19)
Dashboard

2.11/5 ★

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

3.49/5 ★

Read Reviews (1005)
Voice transcription

4.06/5 ★

Read Reviews (148)
Alerts: popups & Notifications

1.76/5 ★

Read Reviews (24)
SEO

4.38/5 ★

Read Reviews (19)
Dashboard

2.11/5 ★

Read Reviews (18)

IT and Other Capabilities

for Chorus by ZoomInfo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5 ★

Read Reviews (1265)
Data Export

3.42/5 ★

Read Reviews (1089)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5 ★

Read Reviews (1265)
Data Export

3.42/5 ★

Read Reviews (1089)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5 ★

Read Reviews (2422)
Chat Support

4.97/5 ★

Read Reviews (149)
Email Support

4.97/5 ★

Read Reviews (237)
24/7 Support

4.88/5 ★

Read Reviews (1583)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5 ★

Read Reviews (2422)
Chat Support

4.97/5 ★

Read Reviews (149)
Email Support

4.97/5 ★

Read Reviews (237)
24/7 Support

4.88/5 ★

Read Reviews (1583)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus by ZoomInfo

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus by ZoomInfo

Vendor Profile Details

Company Name

Zoominfo

Company Website

https://www.zoominfo.com/

Year Founded

2000

HQ Location

Vancouver, WA

Employees

251-500

Social

Financials

M&A