Chorus by ZoomInfo Overview

This is a summary of the comprehensive capabilities and benefits of Chorus by ZoomInfo based on over 10143 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Chorus by ZoomInfo, Gong, Wingman, Salesken, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Chorus by ZoomInfo is right for your needs? Our Cuspera AI engine can evaluate how Chorus by ZoomInfo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Chorus by ZoomInfo supports business activities such as:

  • Sales Coaching
  • Sales Rep Engagement
  • Sales Call Management
  • Training & Onboarding
  • Collaboration

Chorus by ZoomInfo can help you with many business goals, such as Increase Sales & Revenue, Ramp Up Sales New Hires Quickly, Achieve Consistent Sales Process, Adopt Sales Best Practices, Improve Sales Team Effectiveness, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, Chorus by ZoomInfo's capabilities include Recording, Voice Transcription, Alerts: Popups & Notifications, etc.

Chorus by ZoomInfo was founded in 2000. Computer Software Vertical is its biggest customer base.

Reviews

"With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. " - NEIL SCOTT

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus by ZoomInfo.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus by ZoomInfo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Coaching with Phone Calls

4.89/5 ★

Read Reviews (675)

"...I primarily use it for two things: reviewing calls for coaching purposes, and going back over calls for notes that I missed...."
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5 ★

Read Reviews (317)

"...Also, I enjoy listening to my team's calls to iterate on my style and pick up different techniques for engaging with customers...."
rep engagement

4.89/5 ★

Read Reviews (314)

"...I love the ability to see where my engaging questions are and also any hesitations they had on the call...."
engaging with scheduling & cadence

4.16/5 ★

Read Reviews (2)

"...An example would be Chorus, a tool that analyzes sales calls and offers tips on cadence and messaging...."
Sales Call Management with Phone Calls

2.43/5 ★

Read Reviews (288)

"...I like that I have access to calls from my colleagues without them having to remember to record the calls...."
call transcription

4.55/5 ★

Read Reviews (231)

"...It does a nice job analyzing conversations -- providing transcripts of the call, as well as percentages of how often people are speaking...."
call recording

2.48/5 ★

Read Reviews (227)

"...Chorus allows you to preview a recorded call and snip it to just the meat and potatoes...."
call scoring

4.85/5 ★

Read Reviews (59)

"...- objective scoring of call performance - no more..."
call analytics

4.58/5 ★

Read Reviews (51)

"...By our analysis, call quality impacts the sales equation by over 65%...."
call searching

2.43/5 ★

Read Reviews (17)

"...Searching capability across calls to look for certain phrases used...."
objection handling

4.79/5 ★

Read Reviews (15)

"...Sapiro and his team listen regularly, as a group, to highlights from discovery calls, instances of objection handling, customer comments and more...."
meeting management

3.71/5 ★

Read Reviews (15)

"...Chorus is very easy to use and plugs in to the software we use most to schedule meeting (zoom)...."
PEER EXPERIENCES
Sales Coaching with Phone Calls

4.89/5 ★

Read Reviews (675)

"...I primarily use it for two things: reviewing calls for coaching purposes, and going back over calls for notes that I missed...." Peer review by John G, Senior Account Executive, Computer Software
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5 ★

Read Reviews (317)

"...Also, I enjoy listening to my team's calls to iterate on my style and pick up different techniques for engaging with customers...." Peer review by Andrew L, Customer Success Manager, Computer Software
rep engagement

4.88/5 ★

Read Reviews (314)

engaging with scheduling & cadence

4.88/5 ★

Read Reviews (2)

Sales Call Management with Phone Calls

2.43/5 ★

Read Reviews (288)

"...I like that I have access to calls from my colleagues without them having to remember to record the calls...." Peer review by David C, Director, Sales Engineering
call transcription

2.43/5 ★

Read Reviews (231)

call recording

2.43/5 ★

Read Reviews (227)

call scoring

2.43/5 ★

Read Reviews (59)

call analytics

2.43/5 ★

Read Reviews (51)

call searching

2.43/5 ★

Read Reviews (17)

objection handling

2.43/5 ★

Read Reviews (15)

meeting management

2.43/5 ★

Read Reviews (15)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus by ZoomInfo use cases fit your Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
CUSTOMERS TESTIMONIALS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

Case Studies

COMPANY CASE STUDIES
Case Study MongoDB

Using Chorus.ai to Understand What Success Means for Customers, and How to Help Them Achieve It.

Read More
Case Study Bugcrowd

Increasing Team Communication and Building a More Collaborative Culture with Chorus.ai.

Read More
Case Study InsightSquared

Ramping and Coaching the Sales Team with Chorus.ai.

Read More

Frequently Asked Questions(FAQ)

for Chorus by ZoomInfo

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

What is Chorus by ZoomInfo used for?

Chorus by ZoomInfo is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus by ZoomInfo?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus by ZoomInfo.

Who uses Chorus by ZoomInfo?

Chorus by ZoomInfo is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus by ZoomInfo alternatives?

Gong, Wingman, Salesken and Jiminny are popular alternatives for Chorus by ZoomInfo.

Where is Chorus by ZoomInfo located?

Chorus by ZoomInfo is headquartered at Vancouver, WA.

Popular Business Setting

for Chorus by ZoomInfo

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Chorus by ZoomInfo to Increase sales & revenue and ramp up sales new hires quickly

Peer and Expert Opinion on Features

for Chorus by ZoomInfo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.49/5 ★

Read Reviews (1005)
Voice transcription

4.06/5 ★

Read Reviews (148)
Alerts: popups & Notifications

1.76/5 ★

Read Reviews (24)
SEO

4.38/5 ★

Read Reviews (19)
Dashboard

2.11/5 ★

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

3.49/5 ★

Read Reviews (1005)
Voice transcription

4.06/5 ★

Read Reviews (148)
Alerts: popups & Notifications

1.76/5 ★

Read Reviews (24)
SEO

4.38/5 ★

Read Reviews (19)
Dashboard

2.11/5 ★

Read Reviews (18)

IT and Other Capabilities

for Chorus by ZoomInfo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5 ★

Read Reviews (1265)
Data Export

3.42/5 ★

Read Reviews (1089)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5 ★

Read Reviews (1265)
Data Export

3.42/5 ★

Read Reviews (1089)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5 ★

Read Reviews (2422)
Chat Support

4.97/5 ★

Read Reviews (149)
Email Support

4.97/5 ★

Read Reviews (237)
24/7 Support

4.88/5 ★

Read Reviews (1583)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5 ★

Read Reviews (2422)
Chat Support

4.97/5 ★

Read Reviews (149)
Email Support

4.97/5 ★

Read Reviews (237)
24/7 Support

4.88/5 ★

Read Reviews (1583)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus by ZoomInfo

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus by ZoomInfo

Vendor Profile Details

Company Name

Zoominfo

Company Website

https://www.zoominfo.com/

Year Founded

2000

HQ Location

Vancouver, WA

Employees

1001-5000

Social

Financials

PRIVATE