Chorus by ZoomInfo Overview

Chorus' conversation intelligence, backed by ZoomInfo's B2B data, distills premium insights from sales calls. Every interaction is made to count for sales teams.

Use Cases

Customers recommend Sales Coaching, Sales Rep Engagement, Sales Call Management, as the business use cases that they have been most satisfied with while using Chorus by ZoomInfo.

Other use cases:

  • Onboarding
  • Collaboration
  • Sales Review & Feedback
  • Playbook Creation
  • Communication Management
  • Knowledge Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Chorus by ZoomInfo.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Chorus by ZoomInfo Use-Cases and Business Priorities: Customer Satisfaction Data

Chorus by ZoomInfo works with different mediums / channels such as Phone Calls. and E-Mail.

Chorus by ZoomInfo's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Chorus by ZoomInfo support capabilities include Phone Support, Chat Support, Email Support, etc. also Chorus by ZoomInfo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful." - TAYLOR FRANCIS

Chorus by ZoomInfo, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chorus by ZoomInfo

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chorus by ZoomInfo is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Chorus by ZoomInfo Use Cases

What Are the key features of Chorus by ZoomInfo for Sales Coaching?

What solutions does Chorus by ZoomInfo provide for Sales Rep Engagement?

How does Chorus by ZoomInfo address your Sales Call Management Challenges?

What benefits does Chorus by ZoomInfo offer for Onboarding?

How can Chorus by ZoomInfo enhance your Collaboration process?

11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

Case Studies

Computer Software

CASE STUDY Seismic

ZoomInfo Copilot helped Seismic boost outbound sales with AI-driven prospecting insights. Seismic needed to personalize outreach and improve sales team productivity. With Copilot, Seismic's team beca...me 54% more productive and saved 11.5 hours per week. 39% of their active pipeline came from ZoomInfo signals. The integration made outreach faster and more targeted, helping Seismic scale their outbound success.

Information Technology and Services

CASE STUDY Snowflake

ZoomInfo helped Snowflake use technographic and firmographic data to improve sales and marketing targeting. Snowflake built an account propensity scoring model using over 70 data fields from ZoomInfo.... This model made territory planning and account distribution more efficient. Sellers saw a 25% higher customer engagement rate and twice the new customer conversion rates. Top-tier accounts had 90% higher opportunity open rates and double the conversions.

Construction

CASE STUDY Procore

Chorus helps Procore speed up ramp times for new sales hires. Procore uses Chorus to record and analyze sales calls. This lets sales leaders give quick, clear feedback to new reps. The platform helpe...d Procore fix confusion about a new product’s pricing. Procore improved sales messaging and team performance with Chorus. The company saw faster scaling and better results for its sales team.

Computer Software

CASE STUDY Spekit

ZoomInfo helped Spekit boost sales efficiency. Spekit used ZoomInfo Copilot and Chorus to give sales reps better data and conversation intelligence. Reps learned from real customer calls instead of l...ong training sessions. Product teams used customer feedback from Chorus to shape new features. Spekit synced its CRM with ZoomInfo to keep teams updated. This made prospecting and account management faster and more effective.

Health, Wellness and Fitness

CASE STUDY Sago Health

ZoomInfo Copilot helped Sago Health shift from inbound to data-driven outbound sales. Sago Health used ZoomInfo to clean CRM data and launch new outbound strategies. The team adopted Chorus for sales... coaching and metrics. With Copilot, Sago Health automated prospecting and sales workflows. The company saw higher conversion rates from outreach to opportunities and did not need to hire more staff. Sago Health now plans to expand Copilot use for smarter deal execution.

CASE STUDY Zoom

ZoomInfo helped Zoom's sales team find the right decision-makers and build pipeline fast. Zoom increased its ZoomInfo licenses by 1,050% in the first year. That same year, Zoom grew revenue by 300%. ...Now, 90% of Zoom's sales team uses ZoomInfo. The platform supports Zoom's expansion into new markets and products. ZoomInfo's data and features are key to Zoom's sales growth.

Frequently Asked Questions(FAQ)

for Chorus by ZoomInfo

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

Organizations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.

What is Chorus by ZoomInfo used for?

Chorus by ZoomInfo is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus by ZoomInfo?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus by ZoomInfo.

Who uses Chorus by ZoomInfo?

Chorus by ZoomInfo is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus by ZoomInfo alternatives?

Salesken, Firefiles.Ai, Gong and Jiminny are popular alternatives for Chorus by ZoomInfo.

Where is Chorus by ZoomInfo located?

Chorus by ZoomInfo is headquartered at Vancouver, WA.
lightning

Peers used Chorus by ZoomInfo for sales coaching and sales rep engagement

Chorus by ZoomInfo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus by ZoomInfo

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus by ZoomInfo

ZoomInfo Technologies LLC News

Partnership

Madison Logic, ZoomInfo Announce Strategic Partnership

Madison Logic and ZoomInfo have announced a strategic partnership to enhance B2B marketing and sales efforts. This collaboration will integrate Madison Logic's Account-Based Marketing platform with ZoomInfo's GTM Intelligence platform, offering unified solutions for audience planning, prospecting, and marketing attribution. The partnership aims to streamline workflows, improve targeting, and accelerate revenue by providing precise data and AI-driven insights for engaging B2B buying groups.

Financial

ZoomInfo Announces Second Quarter 2025 Financial Results

ZoomInfo reported its Q2 2025 financial results, showing a 5% year-over-year revenue increase to $306.7 million. The company achieved a GAAP operating income of $53.7 million and an adjusted operating income of $104.7 million. ZoomInfo also announced the appointment of Graham OBrien as Chief Financial Officer. The company continues to focus on AI and data-driven innovations to enhance customer satisfaction and expand upmarket.

Executive

ZoomInfo Appoints Graham OBrien Chief Financial Officer

ZoomInfo has appointed Michael Graham OBrien as its Chief Financial Officer, effective August 1, 2025. OBrien, who has been with ZoomInfo since 2017 and served as interim CFO since September 2024, brings extensive financial expertise and leadership experience to the role. He aims to drive customer success, expand upmarket, and enhance revenue growth.

Executive

ZoomInfo Appoints Graham O'Brien Chief Financial Officer

ZoomInfo has appointed Michael Graham O'Brien as Chief Financial Officer, effective August 1, 2025. O'Brien, who has been with the company since 2017, previously served as interim CFO and Vice President of FP&A. He aims to drive customer success and expand revenue growth.

ZoomInfo Technologies LLC Profile

Company Name

ZoomInfo Technologies LLC

Company Website

//zoominfo.com

Year Founded

2000

HQ Location

Vancouver, WA

Employees

1001-5000

Social

Financials

PRIVATE