Chorus by ZoomInfo Overview
Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).
Organizations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.
Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus by ZoomInfo.
Use Cases
Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus by ZoomInfo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...The ability to share videos for sales coaching is tremendously helpful as well...." Peer review by Meredith F, Director, Sales and Business Development |
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...I can listen to my recorded calls and make sure I didn't miss anything in my follow ups...." Peer review by Kevork D, Account Executive - Major Accounts , Information Services |
| rep engagement |
4.89/5 ★ |
"...Chorus helps me keep me accountable for everything said during the call, helping for me to follow up with my customer...." Peer review by Annabel C, Renewal Coordinator |
| engaging with scheduling & cadence |
4.16/5 ★ |
"...I'm able to listen to the presentation and cadence of seasoned sales team members to help me get up to speed faster...." Peer review by Bayani I, Account Executive, Internet |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...I like that I have access to calls from my colleagues without them having to remember to record the calls...." Peer review by David C, Director, Sales Engineering |
| call transcription |
4.55/5 ★ |
"...Call recording and transcript is great if you're sending call summary via email...." Peer review by Paul H, Customer Success Manager |
| call recording |
2.48/5 ★ |
"...Chorus records the entire call so I can go back to anything important I didn't write down...." Peer review by Justin M, MID-Market Account Executive, Computer Software |
| call scoring |
4.85/5 ★ |
"...It will help you analyze key words and help them to score your call effectiveness...." Peer review by Sephora H, Sales Development Representative, Information Technology and Services |
| call analytics |
4.58/5 ★ |
"...By our analysis, call quality impacts the sales equation by over 65%...." Peer review by Luca P. V, Global Vice President Inside Sales, Information Technology and Services |
| call searching |
2.43/5 ★ |
"...Don't waste time searching for which calls need feedback and coaching...." Onboarding & Skill Development |
| objection handling |
4.79/5 ★ |
"...I like the ability to see how other team members are handling common objections and easily knowledge share best practices...." Peer review by User |
| meeting management |
3.71/5 ★ |
"...Chorus is very easy to use and plugs in to the software we use most to schedule meeting (zoom)...." Peer review by Gideon C, Account Executive |
| PEER EXPERIENCES | |
|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...The ability to share videos for sales coaching is tremendously helpful as well...." Peer review by Meredith F, Director, Sales and Business Development |
|
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...I can listen to my recorded calls and make sure I didn't miss anything in my follow ups...." Peer review by Kevork D, Account Executive - Major Accounts , Information Services |
|
| rep engagement |
4.88/5 ★ |
| engaging with scheduling & cadence |
4.88/5 ★ |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...I like that I have access to calls from my colleagues without them having to remember to record the calls...." Peer review by David C, Director, Sales Engineering |
|
| call transcription |
2.43/5 ★ |
| call recording |
2.43/5 ★ |
| call scoring |
2.43/5 ★ |
| call analytics |
2.43/5 ★ |
| call searching |
2.43/5 ★ |
| objection handling |
2.43/5 ★ |
| meeting management |
2.43/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus by ZoomInfo use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
|
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
TAYLOR FRANCIS CS Team Lead MongoDB |
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
NEIL SCOTT Enterprise Sales Director InsightSquared |
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
|
BROOKS PETTUS COO Housecall Pro |
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ZoomRead More |
|
Case Study MongoDBRead More |
|
Case Study InsightSquaredRead More |
Frequently Asked Questions(FAQ)
for Chorus by ZoomInfo
What is Chorus by ZoomInfo?
What is Chorus by ZoomInfo used for?
What are the top features of Chorus by ZoomInfo?
Who uses Chorus by ZoomInfo?
What are Chorus by ZoomInfo alternatives?
Where is Chorus by ZoomInfo located?
Popular Business Setting
for Chorus by ZoomInfo
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Chorus by ZoomInfo to Increase sales & revenue and ramp up sales new hires quickly
Chorus by ZoomInfo Alternatives
Peer and Expert Opinion on Features
for Chorus by ZoomInfo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
IT and Other Capabilities
for Chorus by ZoomInfo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
Software Failure Risk Guidance
?for Chorus by ZoomInfo
Overall Risk Meter
Top Failure Risks for Chorus by ZoomInfo
Vendor Profile Details
HQ Location
Vancouver, WA
Employees
251-500
Social
Financials
M&A
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