Gong Overview
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
Cuspera Reviews
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities peers achieved using Gong.
Use Cases
Peers recommend Sales Call Management , Call Coaching , Deal Analytics & Insights , as the business use cases that they have been most satisfied while using Gong.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.07/5 ★ |
"...Anyone can use Gong to recognize keywords, themes, and areas for improvement with their call analytics...." Peer review by Judah W., Learning & Development Manager, Computer Software |
| call transcription |
4.58/5 ★ |
|
| call scoring |
5.00/5 ★ |
|
| call analytics |
4.94/5 ★ |
|
| Call Coaching with Phone Calls |
4.91/5 ★ |
"...The fact you can analyze your calls, speed them up and use these to coach your team through sales process is amazing!...." Peer review by Ryan V, Team Lead, Sales Development Representative, Marketing and Advertising |
| Deal Analytics & Insights |
5.00/5 ★ |
"...Contact for Pricing Gong.io is a leading sales intelligence tool, that claims to redefine the way cold calls are made...." 27 Sales Prospecting Tools to Turbocharge Your Sales Pipeline |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.07/5 ★ |
"...Anyone can use Gong to recognize keywords, themes, and areas for improvement with their call analytics...." Peer review by Judah W., Learning & Development Manager, Computer Software |
|
| call transcription |
4.07/5 ★ |
| call scoring |
4.07/5 ★ |
| call analytics |
4.07/5 ★ |
| Call Coaching with Phone Calls |
4.91/5 ★ |
"...The fact you can analyze your calls, speed them up and use these to coach your team through sales process is amazing!...." Peer review by Ryan V, Team Lead, Sales Development Representative, Marketing and Advertising |
|
| Deal Analytics & Insights |
5.00/5 ★ |
"...Contact for Pricing Gong.io is a leading sales intelligence tool, that claims to redefine the way cold calls are made...." 27 Sales Prospecting Tools to Turbocharge Your Sales Pipeline |
|
55+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23878 insights from peers and experts to help you assess how these Gong use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I used Gong for my own ramp-up, listening to calls, learning the product faster, and closing my first deal faster. I now use Gong to listen to my own calls to learn and improve from one call to the next. Testimonial By Michaela Brady-Hunter |
|
Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close. |
|
|
Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. Testimonial By Drew Hamilton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Michaela Brady-Hunter Account Executive Anyperk |
I used Gong for my own ramp-up, listening to calls, learning the product faster, and closing my first deal faster. I now use Gong to listen to my own calls to learn and improve from one call to the next. Testimonial By Michaela Brady-Hunter |
|
Kara Martin Mid-Market Sales Manager Zenefits |
Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close. |
|
Drew Hamilton CSO Kareo |
Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. Testimonial By Drew Hamilton |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study GenesysRead More |
|
Case Study AppenRead More |
|
Case Study EgnyteRead More |
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Gong to Increase sales & revenue and achieve consistent sales process
Gong Alternatives
Peer and Expert Opinion on Features
for Gong
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (2305) |
| Voice transcription | Read Reviews (160) |
| Alerts: popups & Notifications | Read Reviews (114) |
| SEO | Read Reviews (105) |
| Personalization | Read Reviews (86) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (2305) |
| Voice transcription | Read Reviews (160) |
| Alerts: popups & Notifications | Read Reviews (114) |
| SEO | Read Reviews (105) |
| Personalization | Read Reviews (86) |
IT and Other Capabilities
for Gong
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2832) |
| Data Export | Read Reviews (2503) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2832) |
| Data Export | Read Reviews (2503) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (630) |
| Chat Support | Read Reviews (317) |
| Phone Support | Read Reviews (1472) |
| 24/7 Support | Read Reviews (3541) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (630) |
| Chat Support | Read Reviews (317) |
| Phone Support | Read Reviews (1472) |
| 24/7 Support | Read Reviews (3541) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Vendor Profile Details
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
Series B
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