Gong Overview
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
Cuspera Reviews
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities peers achieved using Gong.
Use Cases
Peers recommend Sales Call Management , Call Coaching , Deal Analytics & Insights , as the business use cases that they have been most satisfied while using Gong.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.07/5 ★ |
"...Also when new sales leaders come into the selling cycle, the call recordings can help bring them up to speed...." Peer review by Shelley H, Customer Success Manager, Information Services |
| call transcription |
4.58/5 ★ |
"...I think the most value has been in just having the full call with transcript accessible for review post-call...." Peer review by Sarah N, Community Outreach Manager, Internet |
| call scoring |
5.00/5 ★ |
"...Call commenting, call scoring, search-ability. ...." Peer review by Jenn T., Director of Sales, Computer Software |
| call analytics |
4.94/5 ★ |
"...I like the call stats and analysis - topical points of interest and being able to visualize my habits and patterns...." Peer review by G2 User |
| Call Coaching with Phone Calls |
4.91/5 ★ |
"...Our sales leadership was able to review and coach more calls in 2 weeks than we had in the previous Quarters...." Peer review by Rob A |
| Deal Analytics & Insights |
5.00/5 ★ |
"...Deal Intelligence helps sales teams better team-sell...." Testimonial by Mike Bullard, Mid-Market Sales Manager, Mid-Market Sales Manager |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.07/5 ★ |
"...Also when new sales leaders come into the selling cycle, the call recordings can help bring them up to speed...." Peer review by Shelley H, Customer Success Manager, Information Services |
|
| call transcription |
4.07/5 ★ |
| call scoring |
4.07/5 ★ |
| call analytics |
4.07/5 ★ |
| Call Coaching with Phone Calls |
4.91/5 ★ |
"...Our sales leadership was able to review and coach more calls in 2 weeks than we had in the previous Quarters...." Peer review by Rob A |
|
| Deal Analytics & Insights |
5.00/5 ★ |
"...Deal Intelligence helps sales teams better team-sell...." Testimonial by Mike Bullard, Mid-Market Sales Manager, Mid-Market Sales Manager |
|
55+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23878 insights from peers and experts to help you assess how these Gong use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Deal Intelligence helps sales teams better team-sell. It puts you on the same page, and uncovers roadblocks so that you're all up to speed on what the strategy is going into that deal. It just lets you be in the best position possible to win at the end of the day. Testimonial By Mike Bullard |
|
Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game. |
|
Most sales leaders have a host of reps performing below quota (and let's face it - that's the majority of sales reps in the world). With Gong, we were able to raise our average,' shifting quota attainment across the team up a few notches. Testimonial By Zach Taylor |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mike Bullard Mid-Market Sales Manager Mid-Market Sales Manager |
Deal Intelligence helps sales teams better team-sell. It puts you on the same page, and uncovers roadblocks so that you're all up to speed on what the strategy is going into that deal. It just lets you be in the best position possible to win at the end of the day. Testimonial By Mike Bullard |
|
Anna Phalen VP Sales & Account Management Jellyvision |
Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game. |
|
Zach Taylor VP Sales Ambassador |
Most sales leaders have a host of reps performing below quota (and let's face it - that's the majority of sales reps in the world). With Gong, we were able to raise our average,' shifting quota attainment across the team up a few notches. Testimonial By Zach Taylor |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study TaxJarRead More |
|
Case Study WalkMeRead More |
|
Case Study SendosoRead More |
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Gong to Increase sales & revenue and achieve consistent sales process
Gong Alternatives
Peer and Expert Opinion on Features
for Gong
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (2305) |
| Voice transcription | Read Reviews (160) |
| Alerts: popups & Notifications | Read Reviews (114) |
| SEO | Read Reviews (105) |
| Personalization | Read Reviews (86) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (2305) |
| Voice transcription | Read Reviews (160) |
| Alerts: popups & Notifications | Read Reviews (114) |
| SEO | Read Reviews (105) |
| Personalization | Read Reviews (86) |
IT and Other Capabilities
for Gong
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2832) |
| Data Export | Read Reviews (2503) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2832) |
| Data Export | Read Reviews (2503) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (630) |
| Chat Support | Read Reviews (317) |
| Phone Support | Read Reviews (1472) |
| 24/7 Support | Read Reviews (3541) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (630) |
| Chat Support | Read Reviews (317) |
| Phone Support | Read Reviews (1472) |
| 24/7 Support | Read Reviews (3541) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Vendor Profile Details
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
Series B
Get a personalised risk report for Gong
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Gong may get in touch with you regarding your request.
Request Custom Quote
Gong will get in touch with you regarding your request.