About Gong
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Gong solves your Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Improve Pipeline Visibility are the most popular business priorities peers achieved using Gong.
Use Cases
Peers recommend Sales Call Management , Call Coaching , Deal Analytics & Insights , as the business use cases that they have been most satisfied while using Gong.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.07/5 ★ |
"...Functionality - Records calls in good quality and offers speech analysis which highlights certain key words or filler words...." Peer review by Chris Hamborsky, Associate Sales Development Representative, Spredfast |
| call transcription |
4.58/5 ★ |
|
| call scoring |
5.00/5 ★ |
|
| call analytics |
4.94/5 ★ |
|
| Call Coaching with Phone Calls |
4.91/5 ★ |
"...Track when "competitors" or "price" issues are at hand and automate coaching for those calls...." Peer review by Brett Soucy, Manager of Customer Success, DiscoverOrg |
| Deal Analytics & Insights |
5.00/5 ★ |
"...Deal Intelligence helps the CX team quickly and efficiently identifying communication between the past rep and the account. ..." Case Study Sendoso |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.07/5 ★ |
"...Functionality - Records calls in good quality and offers speech analysis which highlights certain key words or filler words...." Peer review by Chris Hamborsky, Associate Sales Development Representative, Spredfast |
|
| call transcription |
4.07/5 ★ |
| call scoring |
4.07/5 ★ |
| call analytics |
4.07/5 ★ |
| Call Coaching with Phone Calls |
4.91/5 ★ |
"...Track when "competitors" or "price" issues are at hand and automate coaching for those calls...." Peer review by Brett Soucy, Manager of Customer Success, DiscoverOrg |
|
| Deal Analytics & Insights |
5.00/5 ★ |
"...Deal Intelligence helps the CX team quickly and efficiently identifying communication between the past rep and the account. ..." Case Study Sendoso |
|
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23871 insights from peers and experts to help you assess how these Gong use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our biggest win has been getting struggling reps up to plan insanely quickly. They’re experiencing meaningful individual successes, and it’s a tremendous boost to the entire team’s numbers. Testimonial By Paul Snelson |
|
Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close. |
|
Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. Testimonial By Drew Hamilton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Paul Snelson Vice President of Sales TouchBistro |
Our biggest win has been getting struggling reps up to plan insanely quickly. They’re experiencing meaningful individual successes, and it’s a tremendous boost to the entire team’s numbers. Testimonial By Paul Snelson |
|
Kara Martin Mid-Market Sales Manager Zenefits |
Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close. |
|
Drew Hamilton CSO Kareo |
Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. Testimonial By Drew Hamilton |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study AppenRead More |
|
Case Study GenesysRead More |
|
Case Study SendosoRead More |
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Gong to Increase sales & revenue and Improve pipeline visibility
Gong Alternatives
Peer and Expert Opinion on Features
for Gong
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (2305) |
| Voice transcription | Read Reviews (160) |
| Alerts: popups & Notifications | Read Reviews (115) |
| SEO | Read Reviews (105) |
| Personalization | Read Reviews (85) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (2305) |
| Voice transcription | Read Reviews (160) |
| Alerts: popups & Notifications | Read Reviews (115) |
| SEO | Read Reviews (105) |
| Personalization | Read Reviews (85) |
IT and Other Capabilities
for Gong
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2834) |
| Data Export | Read Reviews (2504) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2834) |
| Data Export | Read Reviews (2504) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (630) |
| Chat Support | Read Reviews (317) |
| Phone Support | Read Reviews (1472) |
| 24/7 Support | Read Reviews (3540) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (630) |
| Chat Support | Read Reviews (317) |
| Phone Support | Read Reviews (1472) |
| 24/7 Support | Read Reviews (3540) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1012) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1012) |
| Custom Reports | Read Reviews (682) |
Failure Risk Guidance Security Report
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Vendor Profile Details
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
Series B
