Gong Overview

Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.

Use Cases

Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.

Other use cases:

  • Sales Rep Engagement
  • Onboarding
  • Collaboration
  • Communication Management
  • Sales Review & Feedback
  • Playbook Creation
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.

Other priorities:

  • Improve Pipeline Visibility
  • Improve Sales Team Effectiveness
  • Adopt Sales Best Practices
  • Ramp Up New Hires Quickly
See all business priorities See less business priorities

Gong Use-Cases and Business Priorities: Customer Satisfaction Data

Gong works with different mediums / channels such as Phone Calls.

Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.

Reviews

"Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper." - Marc Jacobs

Gong, Chorus by ZoomInfo, Salesken, Jiminny, Wingman, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Gong

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Gong Use Cases

How does Gong address your Sales Call Management Challenges?

Why is Gong the best choice for Call Coaching?

What Are the key features of Gong for Deal Analytics & Insights?

How can Gong optimize your Sales Rep Engagement Workflow?

How efficiently Does Gong manage your Onboarding?

55+ more Business Use Cases

87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Gong testimonial

Marc Jacobs

VP Sales

Greenhouse

Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper. Testimonial By Marc Jacobs
Gong testimonial

Brittany Caulfield

VP of Sales

Cloudinary

Gong gives our sales reps an edge on their ability to learn their pitch faster. Our AEs listen to themselves after calls. This is a great way to train yourself. Testimonial By Brittany Caulfield
Gong testimonial

Paul Snelson

Vice President of Sales

TouchBistro

Our biggest win has been getting struggling reps up to plan insanely quickly. They’re experiencing meaningful individual successes, and it’s a tremendous boost to the entire team’s numbers. Testimonial By Paul Snelson
CUSTOMERS TESTIMONIALS
Gong testimonial

Marc Jacobs

VP Sales

Greenhouse

Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper. Testimonial By Marc Jacobs
Gong testimonial

Brittany Caulfield

VP of Sales

Cloudinary

Gong gives our sales reps an edge on their ability to learn their pitch faster. Our AEs listen to themselves after calls. This is a great way to train yourself. Testimonial By Brittany Caulfield
Gong testimonial

Paul Snelson

Vice President of Sales

TouchBistro

Our biggest win has been getting struggling reps up to plan insanely quickly. They’re experiencing meaningful individual successes, and it’s a tremendous boost to the entire team’s numbers. Testimonial By Paul Snelson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Gong case study
Computer Software
Computer Software
Case Study Plate IQ

Plate IQ Shrinks Ramp-up Time from a Year to a Few Weeks.

Read More
Gong case study
Computer Software
Computer Software
CASE STUDY Mondaycom

Monday.com improved revenue team alignment using Gong, resulting in higher win rates, larger deal sizes, and increased revenue per representative.

Read More
Gong case study
Computer Software
Computer Software
Case Study TaxJar

How TaxJar Uses Gong to Make the Most Out of Every Opportunity.

Read More

Video

Global capital market research firm PitchBook is 10x more efficient with Gong

Video Thumbnail

Frequently Asked Questions(FAQ)

for Gong

What is Gong?

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.

Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.

What is Gong used for?

Gong is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Achieve Consistent Sales Process by Sales Call Management, Call Coaching and Deal Analytics & Insights .

What are the top features of Gong?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Gong.

Who uses Gong?

Gong is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Gong alternatives?

Chorus By ZoomInfo, Salesken, Jiminny and Wingman are popular alternatives for Gong.

Where is Gong located?

Gong is headquartered at 814 Mission St, Floor 4 San Francisco, CA 94103.
lightning

Peers used Gong for sales call management and call coaching

Gong Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (729)
Analytics

4.55/5 ★

Read Reviews (1013)
Custom Reports

4.15/5 ★

Read Reviews (682)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (729)
Analytics

4.55/5 ★

Read Reviews (1013)
Custom Reports

4.15/5 ★

Read Reviews (682)

Software Failure Risk Guidance

?

for Gong

Overall Risk Meter

Low Medium High

Top Failure Risks for Gong

Gong.io Inc News

Unify sales teams: Drive consistency and growth with Gongs new AI announcements

Gong.io announced new AI enhancements to their Revenue AI Platform, aiming to unify sales teams and improve productivity by addressing disjointed processes and inefficient workflows.

20/11/2024 - source

Gong strikes the right note to expand AI capabilities to help revenue teams - Diginomica

Diving into new AI-infused updates with Gong co-founder and Chief Product Officer Eilon Reshef and Mason Johnson, Senior Product Marketing ...

22/07/2024 - source

Gong Unveils New AI Capabilities To Help Revenue Teams Enhance Execution

Gong, a revenue intelligence platform, enhanced its user-trainable AI and concept capture technology AI Smart Trackers through the release of new ...

25/06/2024 - source

Gong.io Inc Feeds

Sales engagement that establishes trust: How we use Gong Engage at Gong

Gong.io uses Gong Engage to enhance sales engagement, boost win rates, and increase revenue per representative by building trust and standing out in competitive markets.

21/10/2024 - source

BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging

The post BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging appeared first on Gong.

09/05/2024 - source

Forrester report shows the benefits of revenue tech stack consolidation

The post Forrester report shows the benefits of revenue tech stack consolidation appeared first on Gong.

14/04/2024 - source

Gong.io Inc Profile

Company Name

Gong.io Inc

Company Website

//gong.io

Year Founded

2015

HQ Location

814 Mission St, Floor 4 San Francisco, CA 94103

Employees

101-250

Social

Financials

SERIES E