About Gong

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.

Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Gong solves your Conversation Intelligence needs.

Business Priorities

Increase Sales & Revenue and Improve Pipeline Visibility are the most popular business priorities peers achieved using Gong.

Other priorities:

  • Achieve Consistent Sales Process
  • Improve Sales Team Effectiveness
  • Adopt Sales Best Practices
  • Ramp Up New Hires Quickly
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Call Coaching , Deal Analytics & Insights , as the business use cases that they have been most satisfied while using Gong.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls

4.07/5

Read Reviews (3023)

"...Functionality - Records calls in good quality and offers speech analysis which highlights certain key words or filler words...." Peer review by Chris Hamborsky, Associate Sales Development Representative, Spredfast
call transcription

4.58/5

Read Reviews (635)

call scoring

5.00/5

Read Reviews (617)

call analytics

4.94/5

Read Reviews (603)

Call Coaching with Phone Calls

4.91/5

Read Reviews (1277)

"...Track when "competitors" or "price" issues are at hand and automate coaching for those calls...." Peer review by Brett Soucy, Manager of Customer Success, DiscoverOrg
Deal Analytics & Insights

5.00/5

Read Reviews (869)

"...Deal Intelligence helps the CX team quickly and efficiently identifying communication between the past rep and the account. ..." Case Study Sendoso
PEER EXPERIENCES
Sales Call Management with Phone Calls

4.07/5

Read Reviews (3023)

"...Functionality - Records calls in good quality and offers speech analysis which highlights certain key words or filler words...." Peer review by Chris Hamborsky, Associate Sales Development Representative, Spredfast
call transcription

4.07/5

Read Reviews (635)

call scoring

4.07/5

Read Reviews (617)

call analytics

4.07/5

Read Reviews (603)

Call Coaching with Phone Calls

4.91/5

Read Reviews (1277)

"...Track when "competitors" or "price" issues are at hand and automate coaching for those calls...." Peer review by Brett Soucy, Manager of Customer Success, DiscoverOrg
Deal Analytics & Insights

5.00/5

Read Reviews (869)

"...Deal Intelligence helps the CX team quickly and efficiently identifying communication between the past rep and the account. ..." Case Study Sendoso

58+ more Business Use Cases

Our AI advisor, Wyz, harnessed 23871 insights from peers and experts to help you assess how these Gong use cases fit your Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Paul Snelson

Vice President of Sales

TouchBistro

Our biggest win has been getting struggling reps up to plan insanely quickly. They’re experiencing meaningful individual successes, and it’s a tremendous boost to the entire team’s numbers. Testimonial By Paul Snelson

Kara Martin

Mid-Market Sales Manager

Zenefits

Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close.

Testimonial By Kara Martin

Drew Hamilton

CSO

Kareo

Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. Testimonial By Drew Hamilton
CUSTOMERS TESTIMONIALS

Paul Snelson

Vice President of Sales

TouchBistro

Our biggest win has been getting struggling reps up to plan insanely quickly. They’re experiencing meaningful individual successes, and it’s a tremendous boost to the entire team’s numbers. Testimonial By Paul Snelson

Kara Martin

Mid-Market Sales Manager

Zenefits

Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close.

Testimonial By Kara Martin

Drew Hamilton

CSO

Kareo

Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. Testimonial By Drew Hamilton

Case Studies

COMPANY CASE STUDIES
Case Study Appen

Gong for CS? Appen wants it. Loves it. Needs it.

Read More
Case Study Genesys

Gong Gives Genesys Sales Managers The Ability to Ride Shotgun With Any Deal.

Read More
Case Study Sendoso

All Paths Lead to Retention: How Gong Forever Changed Sendoso's Customer Experience Team.

Read More

Popular Business Setting

for Gong

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Gong to Increase sales & revenue and Improve pipeline visibility

Peer and Expert Opinion on Features

for Gong

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.62/5

Read Reviews (2305)
Voice transcription

2.51/5

Read Reviews (160)
Alerts: popups & Notifications

2.51/5

Read Reviews (115)
SEO

4.96/5

Read Reviews (105)
Personalization

2.52/5

Read Reviews (85)
FEATURES RATINGS AND REVIEWS
Recording

3.62/5

Read Reviews (2305)
Voice transcription

2.51/5

Read Reviews (160)
Alerts: popups & Notifications

2.51/5

Read Reviews (115)
SEO

4.96/5

Read Reviews (105)
Personalization

2.52/5

Read Reviews (85)

IT and Other Capabilities

for Gong

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.66/5

Read Reviews (2834)
Data Export

3.54/5

Read Reviews (2504)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.66/5

Read Reviews (2834)
Data Export

3.54/5

Read Reviews (2504)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5

Read Reviews (630)
Chat Support

4.97/5

Read Reviews (317)
Phone Support

4.95/5

Read Reviews (1472)
24/7 Support

4.88/5

Read Reviews (3540)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5

Read Reviews (630)
Chat Support

4.97/5

Read Reviews (317)
Phone Support

4.95/5

Read Reviews (1472)
24/7 Support

4.88/5

Read Reviews (3540)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.38/5

Read Reviews (729)
Analytics

4.55/5

Read Reviews (1012)
Custom Reports

4.15/5

Read Reviews (682)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.38/5

Read Reviews (729)
Analytics

4.55/5

Read Reviews (1012)
Custom Reports

4.15/5

Read Reviews (682)

Failure Risk Guidance Security Report

?

for Gong

Overall Risk Meter

Low Medium High

Top Failure Risks for Gong

Vendor Profile Details

Company Name

Gong

Company Website

https://www.gong.io/

Year Founded

2015

HQ Location

814 Mission St, Floor 4 San Francisco, CA 94103

Employees

101-250

Social

Financials

Series B