Product Business Settings

Gong is popular in Computer Software, Internet, and Information Technology And Services industries and is widely used by Mid Market, Enterprise, and Small Business.

Integrations

Project Management
Sales Performance Management
Sales Engagement
Help Desk

Gong Product Overview

Gong captures and analyzes customer interactions, transforming them into actionable insights. This platform empowers sales teams by providing data-driven guidance, helping them make informed decisions rather than relying on gut feelings. Gong's unique ability to centralize revenue workflows within a single platform allows businesses to stop losing winnable deals and unlock revenue potential. By leveraging AI, Gong helps sales professionals understand customer needs and improve engagement strategies. The platform is trusted by leading companies to enhance their revenue processes, making it an essential tool for any sales-driven organization.

How satisfied the customers are with Gong use-cases

Reviews

"[Gong's] Deal Intelligence is completely necessary for any sales organization. It helps them learn and collaborate with one another, and pushes their deals as quickly as possible through the sales cycle." - Brittany Nicholas
"Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, l...isten to your peers, and leave with a new perspective on how to innovate your sales game." - Anna Phalen

Gong Customer Insights, Testimonials and Case Studies

What benefits does Gong offer for Sales Call Management?

Why is Gong the best choice for Call Coaching?

What makes Gong ideal for Deal Analytics & Insights?

How does Gong facilitate Sales Rep Engagement?

How can Gong optimize your Onboarding Workflow?

What is Gong?

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.

Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.

What is Gong used for?

Gong is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Achieve Consistent Sales Process by Sales Call Management, Call Coaching and Deal Analytics & Insights .

What are the top features of Gong?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Gong.

Who uses Gong?

Gong is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Gong alternatives?

Salesken, Firefiles.Ai, Jiminny and CallRail are popular alternatives for Gong.

Where is Gong located?

Gong is headquartered at 814 Mission St, Floor 4 San Francisco, CA 94103.

87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

CUSTOMERS TESTIMONIALS
Gong testimonial

Brittany Nicholas

Velocity Sales Manager

Genesys

[Gong's] Deal Intelligence is completely necessary for any sales organization. It helps them learn and collaborate with one another, and pushes their deals as quickly as possible through the sales cycle. Testimonial By Brittany Nicholas
Gong testimonial

Anna Phalen

VP Sales & Account Management

Jellyvision

Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game.

Testimonial By Anna Phalen
Gong testimonial

Zach Taylor

VP Sales

Ambassador

Most sales leaders have a host of reps performing below quota (and let's face it - that's the majority of sales reps in the world). With Gong, we were able to raise our average,' shifting quota attainment across the team up a few notches. Testimonial By Zach Taylor
CUSTOMERS TESTIMONIALS
Gong testimonial

Brittany Nicholas

Velocity Sales Manager

Genesys

[Gong's] Deal Intelligence is completely necessary for any sales organization. It helps them learn and collaborate with one another, and pushes their deals as quickly as possible through the sales cycle. Testimonial By Brittany Nicholas
Gong testimonial

Anna Phalen

VP Sales & Account Management

Jellyvision

Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game.

Testimonial By Anna Phalen
Gong testimonial

Zach Taylor

VP Sales

Ambassador

Most sales leaders have a host of reps performing below quota (and let's face it - that's the majority of sales reps in the world). With Gong, we were able to raise our average,' shifting quota attainment across the team up a few notches. Testimonial By Zach Taylor
 

Docusign Selects Gong Revenue AI Operating System to Accelerate Sales Productivity and Drive Strategic Growth

Docusign has chosen Gong's Revenue AI Operating System to enhance sales productivity and drive strategic growth. This collaboration aims to improve Docusign's sales effectiveness by leveraging Gong's... AI insights, including Gong Forecast and Conversational Intelligence, to streamline sales enablement. The integration will help Docusign connect technology investments to measurable outcomes while maintaining data privacy and security standards.

Read on →
 

Zendesk Selects Gong Revenue AI Platform to Accelerate its Go-to-Market Transformation ...

Zendesk Selects Gong Revenue AI Platform to Accelerate its Go-to-Market Transformation ...

Read on →
 

Zendesk Selects Gong Revenue AI Platform to Accelerate its Go-to-Market Transformation as it Introduces New AI Offerings

Gong.io has been selected by Zendesk to accelerate the launch and sales of its new suite of next-generation AI products.

Read on →

Upwork - Internet

Gong Forecast helped Upwork’s RevOps team reach 95% sales forecast accuracy. Upwork needed better sales forecasting and real-time data to manage growth and new GTM initiatives. Before Gong, their for...ecasts were unpredictable and based on outdated data. With Gong, the team uses AI-driven insights and deal health data to make accurate forecasts. They now run a predictable revenue operation, even while scaling, and rely on Gong for daily pipeline inspection and risk alerts.

Read on →

Vercara - Computer & Network Security

Gong helped Vercara’s sales managers save over 190 hours per year by automating manual tasks. Before Gong, the team struggled with outdated spreadsheets and lost time logging customer conversations. ...Gong provided a unified platform for deal visibility and AI-driven insights. Managers now use the extra time for coaching and closing deals. Forecast accuracy improved, and teams stay aligned with a 360-degree view of every opportunity.

Read on →

Vercara - Computer & Network Security

Gong helped Vercara's sales managers save over 190 hours per year by automating manual tasks like logging customer conversations. Before Gong, Vercara struggled with outdated spreadsheets and unrelia...ble forecasting. Gong's AI-driven platform unified data, improved deal visibility, and enabled targeted coaching. The team now uses dynamic dashboards for accurate forecasting and focuses on strategic conversations. This led to higher productivity and better sales outcomes.

Read on →

Global capital market research firm PitchBook is 10x more efficient with Gong

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Peers used Gong for sales call management and call coaching

Gong Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5

Read Reviews (729)
Analytics

4.55/5

Read Reviews (1013)
Custom Reports

4.15/5

Read Reviews (682)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5

Read Reviews (729)
Analytics

4.55/5

Read Reviews (1013)
Custom Reports

4.15/5

Read Reviews (682)

Software Failure Risk Guidance

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for Gong

Overall Risk Meter

Low Medium High

Top Failure Risks for Gong

Gong.io Inc News

Executive
 

Gong Appoints Tech Industry Veteran Joe FitzGerald as Chief Legal Officer

Gong has appointed Joe FitzGerald as Chief Legal Officer to oversee global legal affairs, including corporate governance and data privacy. FitzGerald brings extensive experience from his previous roles at Lacework and Pure Storage. This appointment supports Gong's growth as it expands its AI-native platform for revenue organizations.

Executive
 

Gong Appoints Simon Frey as Chief Customer Officer as Global Customer Base Surpasses 5, 000

Gong has appointed Simon Frey as Chief Customer Officer to lead its global customer strategy, coinciding with the company's customer base surpassing 5,000 organizations. Frey, previously Senior Vice President of Customer Outcomes, will focus on operationalizing Gong's Revenue AI OS to drive measurable outcomes. This leadership change is part of Gong's strategy to scale its platform and services, emphasizing AI-driven revenue execution and customer success.

Product
 

Gong Launches Mission Andromeda, Expanding Its Revenue AI OS to Enablement and Account Management

Gong has launched Mission Andromeda, a new product initiative expanding its Revenue AI OS to include Gong Enable, an AI-powered revenue enablement solution. This launch introduces features like AI Call Reviewer and AI Trainer to enhance coaching and account management, aiming to improve revenue team efficiency and performance. The initiative also includes Gong Assistant for conversational AI and unified account management tools.

Product
 

Gong Launches Mission Andromeda, Extending Its Revenue AI OS

Gong has launched Mission Andromeda, a platform that enhances its Revenue AI OS by introducing Gong Enable, an AI-powered revenue enablement solution. This launch aims to provide actionable guidance for revenue teams, integrating AI into everyday workflows to improve performance. Key features include AI Call Reviewer, AI Trainer, and Initiative Tracking, which help identify skill gaps, practice high-stakes conversations, and connect training to business outcomes.

Gong.io Inc Profile

Company Name

Gong.io Inc

Company Website

//gong.io

Year Founded

2015

HQ Location

814 Mission St, Floor 4 San Francisco, CA 94103

Employees

101-250

Social

Financials

SERIES E