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4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(263 Reviews, Testimonials & Expert Opinions)
(263 Reviews, Testimonials & Expert Opinions)

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

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About Balto

Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.

Powered by AI, the tool offers Live Call Guidance, recommended talking points, and training for the team with the click of a button. The platform also has a data studio and dashboard suite.

The dashboard suite uses the data collected from all the calls and provides details on relevant questions or value propositions that will convert best, and how it can be further optimized. The data studio allows deep dive into the insights to help define call strategies.

Evaluating Balto for your Sales Coaching need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 263 insights from peers and experts who used Balto to help you determine how well it fits your Sales Coaching needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Balto solves your Sales Coaching needs.

Customer Testimonials

Brandon Tumber


Midwest Recovery Systems

Brandon Tumber


Midwest Recovery Systems

We decreased our compliance deficit by 43% across our organization.

Heather Heisler



Heather Heisler



Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined.

Eric Howell

VP of Product


Eric Howell

VP of Product


The whole office is lit up with Balto!

Peer and Expert Opinions
for Balto


Increase sales & revenue and adopt sales best practices are the most popular goals peers achieved using Balto .

Other goals:

  • ramp up sales new hires quickly
  • Improve internal communications
  • Acquire customers
See all goals See less goals


It is the best suited for phone calls, channels.


Peers recommend sales coaching, sales call management, contact center performance management, as the business processes that they have been most satisfied while using Balto .

Read Peer and Expert Experience for Business Use Cases




Sales coaching With Phone calls

"...We now can coach our sales agents over the phone and also monitor their sales methods over the phone and correct them after observing any mistakes they are making...."
Peer review by Chalo S, Chalo Sembi

Sales call management With Phone calls

"...Every other provider in our market does post call analytics, which we all know does no one any good, considering you've either A)..."
Peer review by Brandon T., President, Financial Services

call analytics

call recording

objection handling

Contact center performance management With Phone calls

"...This software helps analyze calls and gives instructions on the best thing to say to portray professionalism...."
Peer review by Natalie T, Real Estate Agent

+12 more business use cases

Our AI advisor, Wyz, harnessed 263 insights from peers and experts to help you assess how these Balto use cases fit your Sales Coaching needs.

Popular Business Setting
for Balto

Top Industries

  • Financial Services
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Balto to Increase sales & revenue and adopt sales best practices

Verify if it works for you

Peer and Expert Opinion on Features
for Balto

  • Low
  • Medium
  • High


IT and Other Capabilities
for Balto

  • Low
  • Medium
  • High


Data Export

Data Import


Phone Support

24/7 Support

Chat Support

Email Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Balto

Vendor Profile Details

Company Name Balto
Company Website
HQ Location
Employees 11-50
Financials Seed