About Balto

Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.

Powered by AI, the tool offers Live Call Guidance, recommended talking points, and training for the team with the click of a button. The platform also has a data studio and dashboard suite.

The dashboard suite uses the data collected from all the calls and provides details on relevant questions or value propositions that will convert best, and how it can be further optimized. The data studio allows deep dive into the insights to help define call strategies.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Balto solves your Sales Coaching needs.

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Balto.

Other priorities:

  • Adopt Sales Best Practices
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Sales Team Effectiveness
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Sales Coaching , Contact Center Performance Management , as the business use cases that they have been most satisfied while using Balto.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls

4.88/5

Read Reviews (22)

"...And, if you re relying on post-call analytics, you re always a few steps behind...." Solutions Overview
call analytics

4.53/5

Read Reviews (5)

call recording

4.47/5

Read Reviews (5)

objection handling

4.37/5

Read Reviews (4)

call transcription

4.06/5

Read Reviews (2)

Sales Coaching with Phone Calls

3.88/5

Read Reviews (18)

"...it understands about the phone conversation and it says reps what we should talk live on each call,it uses speech analytics to uncover your business reps how they win their call and automatically coaches the entire team to use the same strategies...." Peer review by sriram s, sriram
Contact Center Performance Management with Phone Calls

4.80/5

Read Reviews (13)

"...This software helps analyze calls and gives instructions on the best thing to say to portray professionalism...." Peer review by Natalie T, Real Estate Agent
PEER EXPERIENCES
Sales Call Management with Phone Calls

4.88/5

Read Reviews (22)

"...And, if you re relying on post-call analytics, you re always a few steps behind...." Solutions Overview
call analytics

4.88/5

Read Reviews (5)

call recording

4.88/5

Read Reviews (5)

objection handling

4.88/5

Read Reviews (4)

call transcription

4.88/5

Read Reviews (2)

Sales Coaching with Phone Calls

3.88/5

Read Reviews (18)

"...it understands about the phone conversation and it says reps what we should talk live on each call,it uses speech analytics to uncover your business reps how they win their call and automatically coaches the entire team to use the same strategies...." Peer review by sriram s, sriram
Contact Center Performance Management with Phone Calls

4.80/5

Read Reviews (13)

"...This software helps analyze calls and gives instructions on the best thing to say to portray professionalism...." Peer review by Natalie T, Real Estate Agent

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 340 insights from peers and experts to help you assess how these Balto use cases fit your Sales Coaching needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Brandon Tumber

President

Midwest Recovery Systems

We decreased our compliance deficit by 43% across our organization. Testimonial By Brandon Tumber

Heather Heisler

Supervisor

Rent2Own

Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined. Testimonial By Heather Heisler

Eric Howell

VP of Product

eHealth

The whole office is lit up with Balto! Testimonial By Eric Howell
CUSTOMERS TESTIMONIALS

Brandon Tumber

President

Midwest Recovery Systems

We decreased our compliance deficit by 43% across our organization. Testimonial By Brandon Tumber

Heather Heisler

Supervisor

Rent2Own

Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined. Testimonial By Heather Heisler

Eric Howell

VP of Product

eHealth

The whole office is lit up with Balto! Testimonial By Eric Howell

Popular Business Setting

for Balto

Top Industries

  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Balto to Increase sales & revenue and ramp up sales new hires quickly

Peer and Expert Opinion on Features

for Balto

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.41/5

Read Reviews (9)
Dashboard

4.30/5

Read Reviews (7)
Gamification

3.74/5

Read Reviews (6)
Alerts: popups & Notifications

4.01/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

4.41/5

Read Reviews (9)
Dashboard

4.30/5

Read Reviews (7)
Gamification

3.74/5

Read Reviews (6)
Alerts: popups & Notifications

4.01/5

Read Reviews (5)

IT and Other Capabilities

for Balto

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.57/5

Read Reviews (17)
Data Import

3.65/5

Read Reviews (19)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.57/5

Read Reviews (17)
Data Import

3.65/5

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.51/5

Read Reviews (31)
Phone Support

4.47/5

Read Reviews (9)
Chat Support

3.70/5

Read Reviews (4)
Email Support

3.01/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.51/5

Read Reviews (31)
Phone Support

4.47/5

Read Reviews (9)
Chat Support

3.70/5

Read Reviews (4)
Email Support

3.01/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.49/5

Read Reviews (14)
Analytics

4.57/5

Read Reviews (24)
Custom Reports

4.14/5

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.49/5

Read Reviews (14)
Analytics

4.57/5

Read Reviews (24)
Custom Reports

4.14/5

Read Reviews (26)

Failure Risk Guidance Security Report

?

for Balto

Overall Risk Meter

Low Medium High

Top Failure Risks for Balto

Vendor Profile Details

Company Name

Balto

Company Website

https://balto.ai/

HQ Location

Employees

11-50

Financials

Seed