CUSPERA

Balto

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1002 Reviews)

Balto | advanced artificial intelligence is instant, intelligent, customizable, and easy to use

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About Balto

Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.

Powered by AI, the tool offers Live Call Guidance, recommended talking points, and training for the team with the click of a button. The platform also has a data studio and dashboard suite.

The dashboard suite uses the data collected from all the calls and provides details on relevant questions or value propositions that will convert best, and how it can be further optimized. The data studio allows deep dive into the insights to help define call strategies.

Balto
is used by peers for

Processes

sales call management, helpdesk management, coaching

Channels

phone calls, phone calls, promotions

Capabilities

24/7 Support, Phone Support, Compliance

Goals

Increase sales & revenue, Acquire customers, Shorten ramp up time

Industry

Financial Services, Retail, Health, Wellness and Fitness

Case Studies

Case Study Pharmakinnex

Getting someone up to speed was easy up to a point – an agent could memorize a script and have that initial dialogue, but when they were asked questions, that’s where they stumbled.

Read Story →

Getting someone up to speed was easy up to a point – an agent could memorize a script and have that initial dialogue, but when they were asked questions, that’s where they stumbled.

Read Story →

Case Study Tate & Kirlin Associates

It all started out with compliance; we needed to be compliant on every single phone call that we made.

Read Story →

It all started out with compliance; we needed to be compliant on every single phone call that we made.

Read Story →

Popular Business Setting
for Balto

Top Industries

  • Financial Services
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peer Recommendations on business needs
for Balto

Goals

Increase sales & revenue, Acquire customers, Shorten ramp up time, are the most popular goals peers achieved using Balto .

Channels

It is the best suited for phone calls, phone calls, promotions, channels.

Processes

Balto does well for a wide range of processes. Peers recommend sales call management, helpdesk management, coaching, as the business processes that they have been most satisfied while using Balto .

Read Reviews of Business Process for Balto

Peers used Balto to Increase sales & revenue and Acquire customers

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

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Top Failure Risks for Balto

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First 5 Reports are Free

IT and Other Capabilities
for Balto

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Balto
Company Website baltosoftware.com/
HQ Location
Employees 11-50
Social
Financials Seed