About Balto
Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.
Powered by AI, the tool offers Live Call Guidance, recommended talking points, and training for the team with the click of a button. The platform also has a data studio and dashboard suite.
The dashboard suite uses the data collected from all the calls and provides details on relevant questions or value propositions that will convert best, and how it can be further optimized. The data studio allows deep dive into the insights to help define call strategies.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Balto solves your Sales Coaching needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Balto.
Use Cases
Peers recommend Sales Call Management , Sales Coaching , Contact Center Performance Management , as the business use cases that they have been most satisfied while using Balto.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.88/5 ★ |
"...And, if you re relying on post-call analytics, you re always a few steps behind...." Solutions Overview |
| call analytics |
4.53/5 ★ |
|
| call recording |
4.47/5 ★ |
|
| objection handling |
4.37/5 ★ |
|
| call transcription |
4.06/5 ★ |
|
| Sales Coaching with Phone Calls |
3.88/5 ★ |
"...it understands about the phone conversation and it says reps what we should talk live on each call,it uses speech analytics to uncover your business reps how they win their call and automatically coaches the entire team to use the same strategies...." Peer review by sriram s, sriram |
| Contact Center Performance Management with Phone Calls |
4.80/5 ★ |
"...This software helps analyze calls and gives instructions on the best thing to say to portray professionalism...." Peer review by Natalie T, Real Estate Agent |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.88/5 ★ |
"...And, if you re relying on post-call analytics, you re always a few steps behind...." Solutions Overview |
|
| call analytics |
4.88/5 ★ |
| call recording |
4.88/5 ★ |
| objection handling |
4.88/5 ★ |
| call transcription |
4.88/5 ★ |
| Sales Coaching with Phone Calls |
3.88/5 ★ |
"...it understands about the phone conversation and it says reps what we should talk live on each call,it uses speech analytics to uncover your business reps how they win their call and automatically coaches the entire team to use the same strategies...." Peer review by sriram s, sriram |
|
| Contact Center Performance Management with Phone Calls |
4.80/5 ★ |
"...This software helps analyze calls and gives instructions on the best thing to say to portray professionalism...." Peer review by Natalie T, Real Estate Agent |
|
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 340 insights from peers and experts to help you assess how these Balto use cases fit your Sales Coaching needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We decreased our compliance deficit by 43% across our organization. Testimonial By Brandon Tumber |
|
Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined. Testimonial By Heather Heisler |
|
The whole office is lit up with Balto! Testimonial By Eric Howell |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brandon Tumber President Midwest Recovery Systems |
We decreased our compliance deficit by 43% across our organization. Testimonial By Brandon Tumber |
|
Heather Heisler Supervisor Rent2Own |
Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined. Testimonial By Heather Heisler |
|
Eric Howell VP of Product eHealth |
The whole office is lit up with Balto! Testimonial By Eric Howell |
Popular Business Setting
for Balto
Top Industries
- Financial Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Balto to Increase sales & revenue and ramp up sales new hires quickly
Peer and Expert Opinion on Features
for Balto
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (9) |
| Dashboard | Read Reviews (7) |
| Gamification | Read Reviews (6) |
| Alerts: popups & Notifications | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (9) |
| Dashboard | Read Reviews (7) |
| Gamification | Read Reviews (6) |
| Alerts: popups & Notifications | Read Reviews (5) |
IT and Other Capabilities
for Balto
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (17) |
| Data Import | Read Reviews (19) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (17) |
| Data Import | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (31) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (31) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (24) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (24) |
| Custom Reports | Read Reviews (26) |
Failure Risk Guidance Security Report
?for Balto
Overall Risk Meter
Top Failure Risks for Balto
Vendor Profile Details
Company Name
Balto
Company Website
https://balto.ai/HQ Location
Employees
11-50
Financials
Seed
