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Balto

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(404 Reviews, Testimonials & Expert Opinions)
(404 Reviews, Testimonials & Expert Opinions)

Balto | advanced artificial intelligence is instant, intelligent, customizable, and easy to use

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About Balto

Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.

Powered by AI, the tool offers Live Call Guidance, recommended talking points, and training for the team with the click of a button. The platform also has a data studio and dashboard suite.

The dashboard suite uses the data collected from all the calls and provides details on relevant questions or value propositions that will convert best, and how it can be further optimized. The data studio allows deep dive into the insights to help define call strategies.

Reviews - Customer Testimonials

Brandon Tumber

President

Midwest Recovery Systems

Brandon Tumber

President

Midwest Recovery Systems

We decreased our compliance deficit by 43% across our organization.

Heather Heisler

Supervisor

Rent2Own

Heather Heisler

Supervisor

Rent2Own

Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined.

Eric Howell

VP of Product

eHealth

Eric Howell

VP of Product

eHealth

The whole office is lit up with Balto!

Reviews - Case Studies

Case Study Pharmakinnex

Getting someone up to speed was easy up to a point – an agent could memorize a script and have that initial dialogue, but when they were asked questions, that’s where they stumbled.

Read Story →

Getting someone up to speed was easy up to a point – an agent could memorize a script and have that initial dialogue, but when they were asked questions, that’s where they stumbled.

Read Story →

Case Study CACi

Balto shortens the training curve: one of our collectors came to us right out of high school, and in just two months he was already performing like an industry veteran.

Read Story →

Balto shortens the training curve: one of our collectors came to us right out of high school, and in just two months he was already performing like an industry veteran.

Read Story →

Peer and Expert Opinions
for Balto

Goals

Increase sales & revenue and Scale best practices are the most popular goals peers achieved using Balto .

Other goals:

  • Improve internal communications
  • Acquire customers
See all goals See less goals

Channels

It is the best suited for phone calls, channels.

Processes

Peers recommend coaching, sales call management, helpdesk management, as the business processes that they have been most satisfied while using Balto .

Read Peer and Expert Experience for Business Use Cases

Coaching With Phone calls

Sales call management With Phone calls

Call recording With Phone calls

Call analytics With Phone calls

Objection handling

Helpdesk management With Phone calls

Training & onboarding

Sales review & feedback With Phone calls

Customer case management

Customer feedback management With Phone calls

Playbook creation

Lead qualification With Phone calls

Lead tracking

Communication management

Workflow management

Engagement management With Phone calls

See allless Activities

Popular Business Setting
for Balto

Top Industries

  • Financial Services
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Balto to Increase sales & revenue and Scale best practices

Verify if it works for you

IT and Other Capabilities
for Balto

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Phone Support

24/7 Support

Chat Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Balto

First 5 Reports are Free

Vendor Profile Details

Company Name Balto
Company Website https://baltosoftware.com/
HQ Location
Employees 11-50
Social
Financials Seed