Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.
Powered by AI, the tool offers Live Call Guidance, recommended talking points, and training for the team with the click of a button. The platform also has a data studio and dashboard suite.
The dashboard suite uses the data collected from all the calls and provides details on relevant questions or value propositions that will convert best, and how it can be further optimized. The data studio allows deep dive into the insights to help define call strategies.
Popular Business Setting
- Financial Services
- Health, Wellness and Fitness
- Mid Market
- Small Business
Peer Recommendations on business needs
Increase sales & revenue, Shorten ramp up time, Acquire customers, are the most popular goals peers achieved using Balto.
It is the best suited for phone calls, phone calls, offline, channels.
Balto does well for a wide range of processes. Peers recommend sales call management, helpdesk management, call analytics, as the business processes that they have been most satisfied while using Balto.
Read Reviews of Business Process for Balto
Top Failure Risks for Balto
First 5 Reports are Free
IT and Other Capabilities