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Sales Coaching Software 2021: Ultimate Guide

Sales leaders are mainly concerned with quota attainment and win rates. There is a direct correlation between quota attainment and sales coaching. Sales Coaching Software gives sales leaders good visibility into deals related activities and sales conversations. This helps them identify winning behavior and practices and they can make them repeatable across the sales team. Having a consistent messaging, how the product is spoken about or positioned is critical to leaders. These software help review the sales calls and can help establish standardized sales processes and messaging across teams. Learn how Sales Coaching Software help your business and how to choose the right software.

Last updated: Apr 8, 2021

Sales Coaching Software 2021: Ultimate Guide

What is Sales Coaching?

Simply put, sales coaching is a process that helps sales reps achieve a higher degree of performance. Sales Coaching is -

Personalized

It involves having one to one sessions helping the rep discover himself, what his strengths are, the gaps in his thinking, his weaknesses, his motivations and enable him to build and grow his relationships, etc.

Ongoing, Long term

It is not a one-time activity but when sustained over a period of time, it can truly transform the rep's performance.

Behavior focussed

Coaching focuses on replicable customer winning behavior, versus only closing single deals.

As a Manager, telling the sales rep what to do and how to do is NOT coaching. This only ensures you have solved their problem once. Because in this model, the sales reps keep coming back for hiccups, doubts, and glitches faced. Now the manager becomes a blocker for the Sales rep to grow. Sales coaching, on the other hand, aims to help sales reps achieve their goals by helping them figure out ways to move past the hiccups, doubts, and glitches by themselves, and not by trying to solve their every problem; in essence teaching the man how to fish independently.

Types of Sales Coaching Tools

Sales Coaching tools help managers to dive deeper into sales conversations and activities to identify coaching moments and improve sales performance.

Sales coaching tools broadly fit into 3 types

Coaching Based on Call Recordings

Sales coaching software records your sales calls and transcribes them. They also analyze the calls and score it on the desired parameters like tone, speed of talking, etc. Peers/managers can listen to the call recordings and give feedback on what worked and what needs improvement. They can also identify pivotal moments and upsell/cross-sell opportunities.

Coaching Based on Video Recordings

Sales coaching software analyzes your video recordings, role plays and scores them with respect to predefined parameters. They also allow your peers/managers to give feedback on these recordings. They can be used to create libraries of best practices of recordings from top reps that help ramp up sales reps faster. Added benefits include consistent messaging and sales processes across the team.

Coaching Based on Sales Activity

Some coaching tools track sales team activities across the pipeline. They are helpful to identify which deals to prioritize, what's working or not working, what engagement activities to increase etc.

Who uses Sales Coaching Software?

Sales Coaching software is mainly used by sales teams. The following stakeholders use this software for different applications.

Sales Leaders/Managers

Sales leaders are mainly concerned with their sales team performance and win rates. Coaching software gives them good visibility into deals related activities and sales conversations. This helps them identify winning behavior and practices and they can make them repeatable across the sales team. Having a consistent messaging, how the product is spoken about or positioned is critical to leaders. These software help review the sales calls and can help establish standardized sales processes and messaging across teams.

Sales Reps

Depending on the software, sales reps can focus on conversations and the software transcribes meetings for them and prompts them on the next steps. These tools also allow managers to review and give feedback to peer calls and videos which help them improve their performance.

Channels used by Sales Coaching software

Sales coaching tools are internal-facing tools (except the ones which record customer conversations). Hence they can be used across sales channels (phone, video, email, SMS, etc) reps use to reach the customer.

Phone Calls

Some coaching software is primarily designed to record the customer conversations, take notes and transcribe them. Some even give live coaching tips during the calls.

Video

Some coaching software allows for recording videos of sales employees to practice sales situations and role-plays (This software is not customer-facing). Both software allows for sales reps and managers to give feedback to sales reps on calls and videos.

Email and text are also used.

Why is Sales Coaching Important?

Improve Sales Performance / Quota Attainment

Research suggests that quality coaching can improve long term sales performance by over 19%. Furthermore, companies that have implemented a formalized coaching program saw an increase in win rate by 12% in just 6 months.

Why is Sales Coaching Important?

Sales coaching software arms sales managers with recordings of sales conversations with customers or role-play - practice videos that they can use to coach reps. The software can analyze these calls/videos and score them on desired parameters. Based on these scores, managers can directly look at the ones in which reps need the most help. They can evaluate reps on multiple parameters beyond what software does and identify their improvement areas and train them to get better. Thus training can be personalized and helps improve the performance of each sales rep which ultimately translates to high quota attainment. Some sales software understand your sales conversation with your customers and suggest the next steps to be taken to improve the closing rate for the deal.

Increase Revenue

Study shows that sales reps who get at least 3 hours of good sales coaching per month exceed goals by 7%, increase revenue by 7% and increase close rates by 70%.

Coaching software can identify high-risk deals looking at sales calls or videos of the sales rep. Getting early signals into this information really gives leverage to the sales manager to take corrective action. Coaching software mainly targets the middle 60% of the sales guys and helps them improve their performance. The software helps to identify best practices of A sales guys and help replicate them to other members of the sales team (middle 60%). Once these middle 60% gets trained and regularly coached, the performance of the entire sales team goes and it directly translates to increased revenue.

Shorten Onboarding Time

Xactly Insights data shows that rep performance peaks between 2-3 years in a role.

This software helps create a library of best practices that your best sales reps use to close their deals. These practices then can be used to train and onboard new reps (effectively cloning your A players) thus reducing their ramp-up times. Thus coaching software can help your sales reps to peak earlier.

We also love the Library feature where we can store calls in the library to improve and speed up ramp time for team members.

D C

Devin C

Sales Ops and Enablement Manager

Consistent Sales Process and Messaging

Managers have direct visibility in sales conversations and activities. They can understand how the product is being spoken about and positioned to the customer. This helps them set standard sales processes and deliver consistent messages to their customers, across the sales teams and geographies.

Benefits of Sales Coaching

Benefits of Sales Coaching

Coach Sales Reps

According to HubSpot, one of the top reasons sales reps leaves their job is a lack of career development and education opportunities. In fact, OMG's data consistently shows that sales managers aren't spending enough time coaching their salespeople and when they do, the coaching is weak.

Sales coaching is the process by which the sales managers give actionable feedback to sales reps to meet quota. Coaching helps in continuous improvement in the performance of the workforce. This software enables recording customer calls, video role plays, tests and assessments or pipeline performance. The software auto scores these calls/videos on various dimensions and prioritizes them. Listening to these calls/videos enable sales managers to give coaching inputs to sales reps on dimensions they need to improve.

Sales managers believe they are not the best coaches and do not have the necessary data to coach the sales employees. This software overcomes the data barrier and gives managers all data and tools to help coach sales reps.

I use Zoom so it's important that the person I'm meeting with sees that I'm engaged and not busy looking away taking notes and half-heartedly paying attention to what they're saying. As a newer rep, I'm also able to send links to my manager so if he's not available to join my meetings, I can still get coaching AND I can also self-coach

K H

Kaley H

Account Executive

Improve Sales Reviews/Feedback

Having recordings of customer call conversations is extremely insightful as it provides direct insights into what happened in the sales call. This can be used to identify winning behaviors, learn about why deals are won/lost, etc. All these set the basis for having reviews based on data that were previously done based on outcomes without any details of conversations. Identifying coaching and improvement areas becomes incredibly easy with these tools. Sales reviews can now be more structured, data-backed and actionable. All conversations can be reviewed by managers and peers. Each salesperson has a unique style, and these software help managers to give personalized feedback to each one of them.

I also like that I can leave feedback on different areas of the call because that has helped my skills improve and improved the quality of my call reviews with my manager

J R

Julia R

Digital Sales Representative

Improve Sales Training and Onboarding

Sales coaching tools help managers create a library of best practices calls and videos that are used by the best sales reps to close deals faster. These past conversations/videos can be used for learning about the product, client, customer, and sales situations. This helps new reps ramp up faster and hit the ground as soon as possible. They can also have the best responses for objection handling and exception cases which can be used to train reps for such cases.

Sales Manager Coaching Resistance

Sales Managers usually complain that they don't have the necessary skills or the data to coach the sales reps. This software gives them all the data they need about the sales rep, his activities, his call, his clients and their preferences, etc. The software scores call and videos and identify improvement areas. Thus it removes major hurdles that prevent managers from being good coaches.

How AI is used in Sales Coaching Software?

Conversation Intelligence

Conversation Intelligence software uses machine learning capabilities to analyze sales calls and give insights that help close deals faster. This software has capabilities such as call recording, call transcription, keyword searching in calls, call analytics, etc. Some of them use AI for live coaching i.e. to give live tips to reps based on what is being spoken about in the calls. AI can identify who is talking (rep or customer) when competitors are being mentioned, and cross-sell up-sell opportunities. These capabilities allow the sales guy to focus on the customer and they handle the chores of taking meeting notes, sending follow up emails, etc.

You can also train the tool to listen for certain words or phrases and then surface them (i.e. competitors)

J B

Jon B

Account Executive

Video Practice and Role-Play

This software has unique capabilities that allow sales managers to give role-play assignments and tasks to sales reps, sales reps to record their videos and share it with their manager, and peers to review/give feedback to videos. Some of them also have conversation intelligence capabilities on top of audio of these videos. AI can score these videos based on predefined parameters which have the sales manager to give personalized feedback to each rep.

Sharing feedback and comments is also super easy and I love that you can comment right at a specific time on a video rather than having to wait till the end of the recording.

B W

Brooke W

Senior Account Executive

Sales Activity

Some coaching software use AI to record auto-capture sales activities and auto-updating them into the CRM. They help visualize sales activities at the deal level and help prioritize deals to improve close rates.

Uniqueness in Sales Coaching Software

  • Most software in this space differentiates themselves on technology. Especially the way they use AI in what tasks it can automate and how well it can do it (accuracy). The use of AI and ML are big differentiators in this space esp for call transcription and analytics. For call transcription, the accuracy of transcription and the number of languages supported are key.
  • Also the integrations the software offers can make a big difference depending on the requirements of the company. For example - call coaching software, integrations with all major web conference solutions, CRMs, dialers, Calendars, Email, etc becomes critical.

Sometimes some software is designed for a particular vertical. For example,Allego is mainly meant for financial, life sciences and high tech industries; Voiceops for lending, insurance, travel, etc

  • Finally, the latest upcoming differentiator is Live coaching i.e. the ability of the software to coach the sales rep while being on a sales call.
  • Lots of new solutions are coming to the market these days and enabling coaching in novel ways like cien profiles reps based on selling behavior and identifies individual attributes to mentor on. Or Bizmind studies the profile of your client and gives reps individual client attributes so that selling to him becomes easier.

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Buyer’s Guide: Guide to Choose Right Sales Coaching Software

Size of Sales Team

A larger team size or enterprise-level deployment asks very different capabilities of the software as opposed to SME ones. One key difference is enterprise software needs to have low security and privacy risks, clear data ownership and transfer and high uptime.

Buyers are recommended to consider peer reviews and expert opinions that are extensively available on Cuspera before making buying decisions. Cuspera’s AI based engine guides you through the requirement process to help you choose the right software.

Go to Cuspera

Also, any sales team which has very few top performers and a large middle (average skill, average motivation) is ideally suited for sales coaching software. Sales Coaching software is particularly useful when the company is mid-market/enterprise and has a big sales team (>10 members) where the manager is not able to give individual attention to sales reps.

Channel Type

Your coaching software depends heavily on the way you reach your customers. If your sales process depends heavily on inside sales, call recording solutions will suit you the best whereas if you do a lot of face to face selling, video solutions would be better. Some solutions train you to train on writing emails, texts, etc.

Industry

Sales coaching software can be used by any industry and evidence suggests that it is primarily used by the technology industry. It can be used by companies of all sizes (small to enterprise). Some software is specifically designed to meet the specific needs of users in certain industries and that means that the software already understands the industry/role specific jargon of the user. For example - Voiceops is customized for travel, insurance, and lending industries. It can identify specific terminologies and competitors particular to those industries like loans, debt, equity, auto insurance, etc

Point Product vs Horizontal Solution

Pointed solutions include software that is meant/designed for sales coaching like Chorus, Gong, Allego Balto, etc. However, horizontal solutions offer sales coaching as an additional feature. For example - outbound call dialers like SalesLoft are mainly meant for sales engagement over phone and email, but they can record the phone conversations and these recordings can be used for coaching as well. Pipeline analytics solutions like topopps are mainly used for forecasting, pipeline visibility. They can also be used for coaching reps to prioritize deals, refine deal engagement strategy, etc.

Business Goals

Although every coaching solution boosts sales performance, and ultimately revenue, only a few of them help improve messaging and sales pitches of your products. For example, coaching tools based on sales activity don’t help, you improve messaging while call recording and video recording ones do.

Integrations

Integrations with other tools increase the value that you can derive from these coaching tools.

Coaching based on Call recordings

This software has to integrate with your web conferencing solution to record sales conversations and also with your CRM to get their contacts so that it can auto-follow up with customers.

Coaching based on Sales Activity

For AI to auto-update your CRM with all your sales activity, these solutions will need integration with your email, calendar, phone, SMS etc so that it can scan all your touchpoints and keep your CRM up to date.

Top Rated Sales Coaching Software

Challenges in Adopting Sales Coaching Software

Privacy and Security

The biggest issues that users face while using some of sales coaching software (the ones which record conversations) are privacy concerns from clients. Clients have reported discomfort over some bot listening to the sales call (especially early in the sales cycle) as sometimes company level-sensitive details are discussed over these calls.

Coaching Time

While sales managers agree with the importance of coaching, one of the common complaints of sales managers is that they do not have time or the data to coach their reps. Thes software helps with the data part but does very little to help sales managers freeing up their schedule to coach reps.

It does not take much effort to set it up and start using this software unless there are a lot of customizations and integrations needed. Organizations start seeing time to value as early as one month and for enterprises, it can go up to 2-3 months as well.

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53 Sales Coaching Software

Gong

Revenue Intelligence Platform to coach sales reps

4.73

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Gong Icon

Gong

4.73
★★★★★
★★★★★
Revenue Intelligence Platform to coach sales reps

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

Highlights
Top Business Usecases : Sales call management,Call coaching,Deal analytics & insights
Top Features : Recording,Voice transcription,Alerts: popups & Notifications
Gong Icon

Vendor: Gong

Founded: 2015

Company Size: 101-250

HQ Location: 814 Mission St, Floor 4 San Francisco, CA 94103

Financials: Series B

Jiminny

A revenue intelligence platform and collaboration software for remote sales teams

4.69

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Jiminny Icon

Jiminny

4.69
★★★★★
★★★★★
A revenue intelligence platform and collaboration software for remote sales teams

Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.

Highlights
Top Business Usecases : Coaching,Sales call management,Call recording
Top Features : Recording,Personalization,Voice transcription
Jiminny Icon

Vendor: Jiminny

Founded: 2016

Company Size: 11-50

HQ Location: 315 W 36th Street 5th Floor New York NY 10018

Financials: Seed

MindTickle

Sales Training Software to accelerate ramp time and improve performance using data-driven readiness

4.69

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MindTickle Icon

MindTickle

4.69
★★★★★
★★★★★
Sales Training Software to accelerate ramp time and improve performance using data-driven readiness

MindTickle is a sales coaching and training software that helps in sales-readiness.

Highlights
Top Business Usecases : Training & onboarding,Sales coaching,Courses & assessment
Top Features : Microlearning,Skill certification,Gamification
MindTickle Icon

Vendor: MindTickle

Founded: 2011

Company Size: 101-250

HQ Location: 115 Sansome St. Suite 700 San Francisco, CA 94104

Financials: Series C

Lessonly

Better team learning by training software by Lessonly

4.65

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Lessonly

4.65
★★★★★
★★★★★
Better team learning by training software by Lessonly

Lessonly is a LMS software that is used by Customer Service, Sales and L&D functions in a company.

Highlights
Top Business Usecases : Training & onboarding,Engagement management,Engaging and following up
Top Features : Personalization,Templates,Dashboard
Lessonly Icon

Vendor: Lessonly

Founded: 2012

Company Size: 51-100

HQ Location: 407 Fulton St., Indianapolis, IN 46202

Financials: Series B

Rallyware

Performance Enablement Platform (PEP) drives the success of each and every individual at scale

4.64

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Rallyware

4.64
★★★★★
★★★★★
Performance Enablement Platform (PEP) drives the success of each and every individual at scale

Rallyware is a performance [workforce] engagement platform, which is used by various companies and individuals providing them with right learning and business activity tools to achieve their key business goals.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Training & onboarding
Top Features : Personalization,Dashboard,Gamification
Rallyware Icon

Vendor: Rallyware

Company Size: 51-100

HQ Location: 650 Castro St, Mountain View, CA 94041, US

Financials: Private

Membrain CRM

Sales Enablement CRM for B2B Sales

4.62

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Membrain CRM Icon

Membrain CRM

4.62
★★★★★
★★★★★
Sales Enablement CRM for B2B Sales

Membrain is a Sales Enablement CRM built for B2B sales teams enabling execution on Sales strategy and build processes for deal winning behaviours.

Highlights
Top Business Usecases : Coaching,Engagement management,Account management
Top Features : Dashboard,Templates,Recording
Membrain CRM Icon

Vendor: Membrain

Founded: 2012

Company Size: 11-50

HQ Location: Industriv. 17, 171 48 Solna, Sweden.

Financials: Seed

VoiceOps

AI coaching and training platform for call centers

4.61

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VoiceOps Icon

VoiceOps

4.61
★★★★★
★★★★★
AI coaching and training platform for call centers

VoiceOps is an AI Coaching and Training platform for call centers usable in industries such as Insurance, Travel and Lending, where call-center performance needs to be enhanced within a short period of time.

Highlights
Top Business Usecases : Sales coaching,Contact center performance management,Sales call management
Top Features : Recording,Voice transcription
VoiceOps Icon

Vendor: VoiceOps

Company Size: 11-50

Financials: Series A

Xvoyant Sales Performance Improvement Platform

Sales Performance Improvement Platform that helps sales leaders effectively coach their people

4.61

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Xvoyant Sales Performance Improvement Platform Icon

Xvoyant Sales Performance Improvement Platform

4.61
★★★★★
★★★★★
Sales Performance Improvement Platform that helps sales leaders effectively coach their people

Xvoyant Sales Performance Improvement Platform is a sales coaching software designed to help the sales leaders effectively train the sales reps and enhance the team’s performance. The tool uses machine learning capabilities to link activity execution and skill development to pipeline sustainability.

Highlights
Top Business Usecases : Sales coaching,Sales rep engagement,Rep engagement
Top Features : Personalization,Dashboard,Recording
Xvoyant Sales Performance Improvement Platform Icon

Vendor: Xvoyant

Company Size: 11-50

HQ Location: 9071 S. 1300 W. Ste 105 West Jordan, UT 84088

Financials: Seed

SharperAx

Video-based role-play automation system for sales team to enhance sales conversations

4.57

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SharperAx

4.57
★★★★★
★★★★★
Video-based role-play automation system for sales team to enhance sales conversations

SharperAx is a video-based role-play automation system designed for sales team to help them have enhanced sales conversations and seize all the revenue opportunities. The platform helps the team learn the art of storytelling, facilitating closure on deals and moving prospects to action.

Highlights
Top Business Usecases : Sales coaching,Content management,Sales rep engagement
Top Features : Personalization
SharperAx Icon

Vendor: Sharperax

Company Size: 1-10

HQ Location: 105 N. 1st Street #429 San Jose, CA 95113

Financials: Private

RingDNA

Inside sales engagement software and enterprise voice communications platform

4.53

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RingDNA

4.53
★★★★★
★★★★★
Inside sales engagement software and enterprise voice communications platform

ringDNA is an AI-powered Sales platform for use by Sales and Marketing Leaders, Sales teams, Sales Operations teams, and Customer Success teams in Enterprises across Technology, Finance, Healthcare and Real Estate.

Highlights
Top Business Usecases : Sales call management,Call recording,Call transcription
Top Features : Recording,SEM,Conversation Intelligence
RingDNA Icon

Vendor: Ringdna

Founded: 2012

Company Size: 51-100

HQ Location: 15000 Ventura Boulevard #200 Sherman Oaks, California 91403

Financials: Private

vPlaybook

Sales Enablement Through Video Playbooks

4.52

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vPlaybook

4.52
★★★★★
★★★★★
Sales Enablement Through Video Playbooks

vPlaybook is a sales enablement platform for sales, marketing teams to increase sales performance, enhance customer engagement and increase revenue.

Highlights
Top Business Usecases : Playbook creation,Engagement management,Engaging and following up
Top Features : Templates
vPlaybook Icon

Vendor: DSG Consulting

Company Size: 11-50

HQ Location: Little Rock, AR

Financials: Private

SalesDirector.ai

SalesDirector.ai - Revenue Intelligence Platform for Customer success, Sales & marketing

4.51

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SalesDirector.ai

4.51
★★★★★
★★★★★
SalesDirector.ai - Revenue Intelligence Platform for Customer success, Sales & marketing

SalesDirector is AI based sales and marketing software tool. It provides solutions for Sales, Marketing, Customer’s Success and CRM data entry.

Highlights
Top Business Usecases : Forecasting,Coaching,Engagement management
Top Features : Recording,Capture information,Capture activity
SalesDirector.ai Icon

Vendor: SalesDirector.ai

Company Size: 11-50

HQ Location: Irvine, CA 92620, US

Financials: Private

Troops

The Revenue Com­mu­ni­ca­tions Platform to automate workflow providing real-time insights

4.50

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Troops

4.50
★★★★★
★★★★★
The Revenue Com­mu­ni­ca­tions Platform to automate workflow providing real-time insights

Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.

Highlights
Top Business Usecases : Workflow management,Sales rep engagement,Collaboration
Top Features : Alerts: popups & Notifications,Recording,Personalization
Troops Icon

Vendor: Troops

Company Size: 11-50

Financials: Series B

Chorus.ai

Conversation Intelligence Platform for Sales to drive team performance

4.49

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Chorus.ai

4.49
★★★★★
★★★★★
Conversation Intelligence Platform for Sales to drive team performance

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

Highlights
Top Business Usecases : Sales coaching,Sales rep engagement,Rep engagement
Top Features : Recording,Voice transcription,Alerts: popups & Notifications
Chorus.ai Icon

Vendor: chorus.ai

Founded: 2015

Company Size: 51-100

HQ Location: 465 California, Suite 600, San Francisco, CA 94104

Financials: Series B

WorkRamp Training Software

Training Software that helps companies increase revenue and improve customer satisfaction

4.49

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WorkRamp Training Software

4.49
★★★★★
★★★★★
Training Software that helps companies increase revenue and improve customer satisfaction

Workramp is an Enterprise Learning management system for customers and employees. It can be used in Enterprises by Sales and Customer support teams for training of customers and employees.

Highlights
Top Business Usecases : Training & onboarding,Sales rep engagement,Collaboration
Top Features : Personalization,Templates,Dashboard
WorkRamp Training Software Icon

Vendor: Workramp

Founded: 2015

Company Size: 11-50

HQ Location: San Francisco, California 94107, US

Financials: Series A

Saleshood

Sales Enablement Platform with just-in-time training, onboarding, coaching and content correlated to quickly boost sales performance

4.47

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Saleshood

4.47
★★★★★
★★★★★
Sales Enablement Platform with just-in-time training, onboarding, coaching and content correlated to quickly boost sales performance

Saleshood is a Sales Enablement platform used by Sales and Marketing teams to boost up sales performance by increasing Sales productivity.

Highlights
Top Business Usecases : Coaching,Courses & assessment,Create learning path
Top Features : Dashboard,Recording,Ticketing
Saleshood Icon

Vendor: Saleshood

Founded: 2013

Company Size: 11-50

HQ Location: 595 Pacific Avenue, Suite 120 San Francisco, CA 94133

Financials: Seed

Truly Voice Platform

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

4.46

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Truly Voice Platform

4.46
★★★★★
★★★★★
The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Truly is a Phone Solution designed for customer facing teams such as Sales, Sales Operations and IT teams, for tracking, coaching and analysis of Customer conversations. It can be deployed in organizations of all sizes.

Highlights
Top Business Usecases : Sales call management,Call recording,Communication management
Top Features : Recording,Personalization,Voice transcription
Truly Voice Platform Icon

Vendor: Truly

Company Size: 11-50

HQ Location: 604 Mission Street, Suite 201 San Francisco CA

Financials: Seed

SmartWinnr

Sales Productivity Platform to drive sales contests, sales learning and sales coaching for remote sales teams.

4.44

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SmartWinnr

4.44
★★★★★
★★★★★
Sales Productivity Platform to drive sales contests, sales learning and sales coaching for remote sales teams.

SmartWinnr is a software as a service based gamification platform for sales teams to increase sales and maintain compliance.

Highlights
Top Business Usecases : Sales coaching,Training & onboarding,Sales rep engagement
Top Features : Gamification,Leaderboards,Personalization
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Vendor: SmartWinnr

Company Size: 11-50

HQ Location: Walnut, California

Financials: Private

Raven360

Corporate Training Platform & LMS that turns training into revenue

4.44

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Raven360

4.44
★★★★★
★★★★★
Corporate Training Platform & LMS that turns training into revenue

Raven360 is a corporate learning management platform focused on training customers, vendor partners and employees. This helps to onboard sales faster and increase revenue.

Highlights
Top Business Usecases : Sales rep engagement,Training & onboarding,Sales coaching
Top Features : Personalization
Raven360 Icon

Vendor: Raven360

Company Size: 51-200

HQ Location: 550 Cochituate Road East Wing, 3rd Floor Framingham, MA 01701

Financials: NA

Dialpad Sell

Sales enablement tool that leverages AI and help sales team close more deals

4.41

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Dialpad Sell

4.41
★★★★★
★★★★★
Sales enablement tool that leverages AI and help sales team close more deals

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

Highlights
Top Business Usecases : Sales call management,Call analytics,Communication management
Top Features : Recording,Voice transcription,Dashboard
Dialpad Sell Icon

Vendor: Dialpad

Founded: 2011

Company Size: 251-500

HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US

Financials: Series D

Frontline Selling

Sales prospecting tools to help B2B organizations effectively engage their buyers and create more quality sales engagement opportunities

4.40

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Frontline Selling

4.40
★★★★★
★★★★★
Sales prospecting tools to help B2B organizations effectively engage their buyers and create more quality sales engagement opportunities

Frontline Selling provides sales prospecting software to help B2B organizations to effectively engage their buyers and create quality sales opportunities. It is designed for the sales team to create high-quality conversations and engage in effective activity that drives outcome.

Highlights
Top Business Usecases : Content management,Engaging and following up,Engagement management
Top Features : Personalization
Frontline Selling Icon

Vendor: Frontline Selling

Founded: 2001

Company Size: 101-250

HQ Location: 6505 Shiloh Road, 3rd Floor Alpharetta, GA 30005

Financials: Private

Showpad Coach

Sales coaching and training software that enables sales team to Onboard

4.39

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Showpad Coach

4.39
★★★★★
★★★★★
Sales coaching and training software that enables sales team to Onboard

Showpad Coach is a a sales coaching and training software tool for sales managers to help new sales employees (such as field sales, sales enablement and inside sales reps), perform their task effectively and increase the revenue.

Highlights
Top Business Usecases : Training & onboarding,Sales coaching,Sales rep engagement
Top Features : Recording,Personalization,Dashboard
Showpad Coach Icon

Vendor: Showpad

Founded: 2011

Company Size: 251-500

HQ Location: Moutstraat 62 9000 Ghent Belgium

Financials: Series D

Salesloft

Sales Engagement platform for creating better buying experiences and closing more revenue.

4.39

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Salesloft

4.39
★★★★★
★★★★★
Sales Engagement platform for creating better buying experiences and closing more revenue.

Salesloft is a sales engagement platform that helps sales teams and account executives to connect with customers to drive revenue growth.

Highlights
Top Business Usecases : Engagement management,Engaging with scheduling & cadence,Communication management
Top Features : Personalization,Templates,Recording
Salesloft Icon

Vendor: Salesloft

Founded: 2011

Company Size: 251-500

HQ Location: 1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309

Financials: Series D

Zoho SalesIQ

Hassle-free live chat for customer support & business growth

4.39

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Zoho SalesIQ

4.39
★★★★★
★★★★★
Hassle-free live chat for customer support & business growth

Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Collaboration
Top Features : Personalization,Alerts: popups & Notifications,Dashboard
Zoho SalesIQ Icon

Vendor: Zoho

Founded: 1996

Company Size: 1001-5000

HQ Location: 4141 Hacienda Drive,Pleasanton,California 94588, USA

Financials: Private

Qstream

Mobile microlearning - Develop employee skills and change behaviors at scale

4.39

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Qstream

4.39
★★★★★
★★★★★
Mobile microlearning - Develop employee skills and change behaviors at scale

Qstream is a Mobile Micro-learning app for remote learning, reinforcement of knowledge and job-related skills, and analytics on performance readiness. It is used in industries such as Software, Telecom, Life Sciences, Healthcare, MedTech and Financial Services.

Highlights
Top Business Usecases : Engagement management,Coaching,Engaging and following up
Top Features : Microlearning,Gamification,Dashboard
Qstream Icon

Vendor: Qstream

Founded: 2008

Company Size: 51-100

HQ Location: 3 Burlington Woods Drive, Suite 303, Burlington MA 01803, United States

Financials: Series B

Balto

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

4.38

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Balto

4.38
★★★★★
★★★★★
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.

Highlights
Top Business Usecases : Sales coaching,Sales call management,Contact center performance management
Top Features : Dashboard
Balto Icon

Vendor: Balto

Company Size: 11-50

Financials: Seed

Rehearsal

Video-based practice and coaching platform for Sales Enablement and Soft Skills Development

4.37

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Rehearsal

4.37
★★★★★
★★★★★
Video-based practice and coaching platform for Sales Enablement and Soft Skills Development

Rehearsal is a video based practice platform. It helps in sales coaching, employee onboarding and skill building.

Highlights
Top Business Usecases : Coaching,Training & onboarding,Collaboration
Top Features : Recording,Personalization,Capture screen
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Vendor: Rehearsal VRP

Company Size: 11-50

HQ Location: Reno, NV

Financials: Private

People.Ai

People.ai | Transform Your Go-To-Market with Revenue Intelligence

4.36

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People.Ai

4.36
★★★★★
★★★★★
People.ai | Transform Your Go-To-Market with Revenue Intelligence

People.Ai is a Revenue Intelligence software for marketing, sales leaders, sales operations and customer success. It uses AI to unlock accurate attribution to events and campaigns, improve ABM targeting and increase visibility into the buying funnel. The power is to increase the sales team’s productivity, unlock hidden coaching opportunities, and gain actionable deal level visibility into the sales pipeline and also to Accelerate Customer-Facing Team’s Productivity, Increase Reporting Accuracy, Improve CRM Data Quality, and Gain Visibility across the Entire Customer Lifecycle.

Highlights
Top Business Usecases : Contact list management,Creating contact list,Engagement management
Top Features : Capture contact,Capture activity,Personalization
People.Ai Icon

Vendor: People.Ai

Founded: 1989

Company Size: 101-250

HQ Location: 475 Brannan St Suite 320 San Francisco, CA 94107

Financials: Series C

Allego

Sales Training and Readiness Software that combines video training, practice, coaching and collaboration

4.36

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Allego

4.36
★★★★★
★★★★★
Sales Training and Readiness Software that combines video training, practice, coaching and collaboration

Allego is a sales enablement platform that helps sales team with their readiness. It enables sales team to build their skills and enhance the knowledge.

Highlights
Top Business Usecases : Training & onboarding,Coaching,Engagement management
Top Features : Personalization,Recording,Feedback surveys
Allego Icon

Vendor: Allego

Founded: 2013

Company Size: 51-100

HQ Location: 117 Kendrick Street Suite 80 Needham, MA 02494 USA

Financials: Private

Brainshark

Sales enablement & training solution to empower the knowledge, skills and insights needed to perform at the highest level

4.35

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Brainshark

4.35
★★★★★
★★★★★
Sales enablement & training solution to empower the knowledge, skills and insights needed to perform at the highest level

Brainshark is a sales enablement platform that helps sales team with their readiness.

Highlights
Top Business Usecases : Training & onboarding,Coaching,Content management
Top Features : Recording,Personalization,Dashboard
Brainshark Icon

Vendor: Brainshark

Company Size: 251-500

HQ Location: 130 Turner Street, Building 1, Suite 100 -, Waltham, MA 02453, US

Financials: Series C

LevelJump

Outcome-Based Sales Enablement to prove the revenue impact of market readiness, coaching and enablement programs.

4.35

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LevelJump

4.35
★★★★★
★★★★★
Outcome-Based Sales Enablement to prove the revenue impact of market readiness, coaching and enablement programs.

Leveljump is Salesforce based Sales enablement software that is used by sales and marketing teams to measure ROI on GTM investments, sales enablement and coaching programs.

Highlights
Top Business Usecases : Training & onboarding,Coaching,Engagement management
Top Features : Recording,Personalization,Dashboard
LevelJump Icon

Vendor: LevelJump Software

Company Size: 11-50

HQ Location: 260 Queen St W, Suite 300 Toronto, Ontario M5V 1Z8

Financials: Private

Outreach

Sales Engagement Platform, Sales Automation Software

4.34

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Outreach

4.34
★★★★★
★★★★★
Sales Engagement Platform, Sales Automation Software

Outreach is a Sales Engagement Platform usable by Marketing, Sales Development, and other Customer facing teams such as the Closing and Success teams.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Templates,Recording
Outreach Icon

Vendor: Outreach

Founded: 2013

Company Size: 251-500

HQ Location: 333 Elliott Ave W, Seattle, WA 98119

Financials: Series E

ExecVision

Conversation intelligence platform purpose-built to drive human behavior change

4.33

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ExecVision

4.33
★★★★★
★★★★★
Conversation intelligence platform purpose-built to drive human behavior change

ExecVision is a conversation intelligence platform that drives human behavior change. It provides valuable insights from conversations that helps in better decision making and improving sales performance. It is used for sales coaching and training.

Highlights
Top Business Usecases : Call coaching,Sales call management,Call transcription
Top Features : Recording,Conversation Intelligence,Voice transcription
ExecVision Icon

Vendor: Execvision

Company Size: 11-50

HQ Location: 1901 N Fort Myer Dr, Suite #902, Arlington, VA

Financials: Series A

Closeplan Deal Scorecards

Supports any sales with Opportunity Qualification Scorecards Based on Methodology

4.29

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Closeplan Deal Scorecards

4.29
★★★★★
★★★★★
Supports any sales with Opportunity Qualification Scorecards Based on Methodology

Closeplan Deal Scorecards create a common language across teams with actionable qualification scorecards that adapt to any methodology. Sales can qualify opportunities simply and intuitively.

Highlights
Top Business Usecases : Lead qualification,Forecasting,Account management
Closeplan Deal Scorecards Icon

Vendor: ClosePlan

Company Size: 2-10

Financials: Private

Cien

Sales Enablement tool to maximize CRM value and accelerate sales performance

4.24

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Cien

4.24
★★★★★
★★★★★
Sales Enablement tool to maximize CRM value and accelerate sales performance

Cien is an AI powered mobile based sales productivity tool designed for sales professionals to help achieve target numbers. It helps identify skills, behaviors and opportunities which can be worked upon by the sales reps to enhance their performance and achieve quotas.

Highlights
Top Business Usecases : Coaching,Engaging and following up,Engagement management
Top Features : Personalization
Cien Icon

Vendor: Cien

Company Size: 11-50

HQ Location: 7700 Windrose Ave, Plano, Dallas, Texas 75024, US

Financials: Seed

SmartFunnel

Technology Platform with Management skills to engage market growth with proven B2B techniques

4.19

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SmartFunnel

4.19
★★★★★
★★★★★
Technology Platform with Management skills to engage market growth with proven B2B techniques

SmartFunnel is a Sales Collaboration App that helps the sales team achieve their targets through collaboration selling. It helps to increase sales and revenue.

Highlights
Top Business Usecases : Forecasting,Collaboration,Communication management
SmartFunnel Icon

Vendor: SmartFunnel

Company Size: 1-10

HQ Location: 77 Mattawa Crescent, Ottawa, K2M 2E7, CA

Gryphon Sales Performance Management Platform

Gryphon Networks: Sales and Marketing Effectiveness | SaaS Company

4.18

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Gryphon Sales Performance Management Platform Icon

Gryphon Sales Performance Management Platform

4.18
★★★★★
★★★★★
Gryphon Networks: Sales and Marketing Effectiveness | SaaS Company

Gryphon Sales Performance Management Platform is an enterprise sales management solution designed for sales & marketing professionals to help automatically capture, monitor, control, and visualize sales and marketing related activities.

Highlights
Top Business Usecases : Tracking & monitoring communications,Communication management,Sales call management
Top Features : Recording,Dashboard,Personalization
Gryphon Sales Performance Management Platform Icon

Vendor: Gryphon Networks

Founded: 1995

Company Size: 51-100

HQ Location: 1st Floor, Bonitas Office Park East, Southgate, Tyger Waterfront, Carl Cronje Drive, Tyger Valley, Bellville, 7530

Financials: Private

Refract Conversation Intelligence

Sales Coaching Software for Better Sales Conversations

4.17

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Refract Conversation Intelligence

4.17
★★★★★
★★★★★
Sales Coaching Software for Better Sales Conversations

Refract Conversation Intelligence is an AI-Powered sales coaching software designed to help both sales representatives and sales managers improve performance and revenue. The tool records all the calls, supports playback, transcriptions, and scores the performance against the best practices in the organization.

Highlights
Top Business Usecases : Sales coaching,Sales call management,Call recording
Top Features : Recording,Voice transcription
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Vendor: Refract Software

Company Size: 11-50

Financials: Private

Zoominfo InboxAI

can sync your sales teams’ email inboxes directly to Salesforce.

4.12

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Zoominfo InboxAI

4.12
★★★★★
★★★★★
can sync your sales teams’ email inboxes directly to Salesforce.

Zoominfo InboxAI is a Sales Engagement Software. It can capture contact and activity data buried deep in the email inboxes and calendars of sales representatives. That data is then populated within the CRM system of record -- triggering alerts and generating analytics essential to supporting renewals, managing new business pipelines, and giving every organization a 360-degree view of customers, prospects, and partners.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Alerts: popups & Notifications,Dashboard,Recording
Zoominfo InboxAI Icon

Vendor: Zoominfo

Founded: 2000

Company Size: 251-500

HQ Location: 307 Waverley Oaks Rd. Suite 405,Waltham, MA 02452

Financials: M&A

Verint Workforce Engagement

Performance Management software to engage and motivate the employees to provide the best customer experience

4.00

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Verint Workforce Engagement

4.00
★★★★★
★★★★★
Performance Management software to engage and motivate the employees to provide the best customer experience

Verint Workforce Engagement a sales performance management software helps to engage and motivate the employees to provide the best customer experience and providing the employees the ability to work anywhere, anytime. It helps to enhance customer relationships and scale best practices.

Highlights
Top Business Usecases : Sales rep engagement,Rep engagement,Forecasting
Top Features : Recording
Verint Workforce Engagement Icon

Vendor: Verint Systems, Inc

Company Size: 1001-5000

HQ Location: 175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA

Financials: IPO

CT Connect

Sales Management software that enables coaching to drive sales performance

4.00

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CT Connect

4.00
★★★★★
★★★★★
Sales Management software that enables coaching to drive sales performance

CT Connect is a Sales Management software that enables coaching and developing sales teams to reach their goals.

Highlights
Top Business Usecases : Sales coaching,Communication management,Sending & publishing communications
CT Connect Icon

Vendor: Commercialtribe

Founded: 2013

Company Size: 51-100

HQ Location: 1331 17th St, suite 400, Denver, Co 80202

Financials: Series B

d!NK

Sales Performance Management Software to streamline and automate workflows.

4.00

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d!NK

4.00
★★★★★
★★★★★
Sales Performance Management Software to streamline and automate workflows.

d!NK is a Sales Performance Management Software. d!nk helps companies to transform their sales processes from inside-out focus and administrative ping-pong into customer-centric and streamlined flow-through processes.

Highlights
Top Business Usecases : Contact center performance management,Sales rep engagement,Content management
Top Features : Widgets,Calculator,Feedback surveys
d!NK Icon

Vendor: d!NK

Company Size: 11-50

HQ Location: Het Vijvertje 2, 1811 EW Alkmaar, Netherlands

Financials: Seed

Callminer Eureka Coach

Call Center Agent Performance Coaching Tool with actionable insights

4.00

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Callminer Eureka Coach

4.00
★★★★★
★★★★★
Call Center Agent Performance Coaching Tool with actionable insights

Callminer Eureka Coach is a cloud-based solution that optimizes agent performance management with actionable insight. It helps to enhance customer relationships and improve ROI.

Highlights
Top Business Usecases : Sales rep engagement,Sales coaching,Contract management
Top Features : Alerts: popups & Notifications
Callminer Eureka Coach Icon

Vendor: CallMiner

Company Size: 101-250

HQ Location: 200 West Street, Waltham, MA 02451, US

Financials: Series C

Syandus Virtual Coaching Platform

Virtual Practice and Coaching Platform to Transform Training into Performance

4.00

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Syandus Virtual Coaching Platform Icon

Syandus Virtual Coaching Platform

4.00
★★★★★
★★★★★
Virtual Practice and Coaching Platform to Transform Training into Performance

Syandus Virtual Coaching Platform is a sales coaching platform that helps to transform training into performance and provides the organizations the most innovative, effective, immersive learning technology to increase retention and competency. It helps to scale best practices and improve efficiency.

Highlights
Top Business Usecases : Sales coaching,Rep engagement,Sales rep engagement
Top Features : Gamification
Syandus Virtual Coaching Platform Icon

Vendor: Syandus

Company Size: 11-50

HQ Location: US

New Velocity

Online training platform for sales professionals looking to beat their number.

4.00

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New Velocity

4.00
★★★★★
★★★★★
Online training platform for sales professionals looking to beat their number.

New Velocity is a corporate sales training with numerous courses designed and delivered to optimize behavioral changes within sales forces of all sizes. It helps to scale best practices.

Highlights
Top Business Usecases : Training & onboarding,Generation of new leads,Sales rep engagement
New Velocity Icon

Vendor: New Velocity

Company Size: 11-50

HQ Location: 120 Preston Executive Drive, SUite 101, Cary, NC 27513, US

Salesgym 360

Development training program for technology salespeople to improve the candidate on-boarding

4.00

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Salesgym 360

4.00
★★★★★
★★★★★
Development training program for technology salespeople to improve the candidate on-boarding

Salesgym 360 is an Early career program to upskill the new hires on crucial sales skills and behavioural training. It helps to deliver profitable revenue growth through specialist consultancy, training, mentoring, and Apps.

Highlights
Top Business Usecases : Sales coaching,Sales rep skill assessment
Salesgym 360 Icon

Vendor: Salesgym 360

Company Size: 1-10

HQ Location: Sales Gym 360 Limited , 26 Dover Street, , London , London W1S 4LY, GB

Pluform

Online Coaching Platform to make effective professional guidance that supports the natural development process easily accessible

4.00

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Pluform

4.00
★★★★★
★★★★★
Online Coaching Platform to make effective professional guidance that supports the natural development process easily accessible

Pluform is a personal online development platform to support effective professional guidance which supports the natural way people learn and develop. It helps to increase the impact of the guidance, provides security and privacy first, and is user friendly and ready to use.

Highlights
Top Business Usecases : Sales coaching,Social media analytics,Social media management
Top Features : Personalization
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Vendor: Pluform

HQ Location: Tivolistraat 50,Tilburg, NL

Worxogo

AI sales coach to drive productive behaviors and improve performance of sales teams

4.00

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Worxogo

4.00
★★★★★
★★★★★
AI sales coach to drive productive behaviors and improve performance of sales teams

Worxogo is a solution for using behaviour design and AI to build a high performance workforce in the Field Force, Inside Sales or Back office teams. It can be deployed in enterprises across the industry.

Highlights
Top Business Usecases : Behavioral coaching,Sales rep engagement,Rep engagement
Top Features : Personalized nudges and rep feedback,Dashboard,Recording
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Vendor: Worxogo

Company Size: 51-100

HQ Location: 303, Ashoka Terrace, Second floor, 100ft Road, Indira Nagar, Bangalore, Karnataka 560038, IN