About Troops
Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.
It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.
The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Troops solves your Sales Coaching needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Troops.
Use Cases
Peers recommend Workflow Management , Sales Rep Engagement , Collaboration , as the business use cases that they have been most satisfied while using Troops.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management with Chat and Slack |
4.08/5 ★ |
"...I like the ability to streamline my workflow in Slack and alert coworkers about important activities...." Peer review by Administrator |
| Sales Rep Engagement |
4.76/5 ★ |
"...We started using Troops to keep our teams engaged by broadcasting reports in different departments from Salesforce to Slack...." Customer Love |
| rep engagement |
4.73/5 ★ |
|
| engaging with scheduling & cadence |
4.58/5 ★ |
|
| Collaboration with Chat and Slack |
4.95/5 ★ |
"...Deal Rooms turn Slack channels into intelligent account-based collaboration hubs that bring cross-functional teams together...." Product Overview |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management with Chat and Slack |
4.08/5 ★ |
"...I like the ability to streamline my workflow in Slack and alert coworkers about important activities...." Peer review by Administrator |
|
| Sales Rep Engagement |
4.76/5 ★ |
"...We started using Troops to keep our teams engaged by broadcasting reports in different departments from Salesforce to Slack...." Customer Love |
|
| rep engagement |
4.76/5 ★ |
| engaging with scheduling & cadence |
4.76/5 ★ |
| Collaboration with Chat and Slack |
4.95/5 ★ |
"...Deal Rooms turn Slack channels into intelligent account-based collaboration hubs that bring cross-functional teams together...." Product Overview |
|
51+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2077 insights from peers and experts to help you assess how these Troops use cases fit your Sales Coaching needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Updating SFDC is a nightmare. Troops is the easiest way to update SFDC, making sure nothing slips through the cracks - we'd be in trouble without it. Testimonial By Dan Strauss |
|
We needed a tool to improve data quality & reduce a stagnated pipeline to more accurately plan and forecast. Troops.ai has been integral in helping sales managers move quickly to build workflows that improve rep productivity without having our sellers swimming in Salesforce exception reports. Testimonial By Ben Solari |
|
Troops has been a gamechanger for us. Troops workflows & deal rooms enabled us to stay on top of opportunities, move quickly, and keep everyone in the loop. I can't tell you how much time (and how many headaches) Troops have saved me. Testimonial By Jensen Fleming |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dan Strauss Strategic Accounts Chorus |
Updating SFDC is a nightmare. Troops is the easiest way to update SFDC, making sure nothing slips through the cracks - we'd be in trouble without it. Testimonial By Dan Strauss |
|
Ben Solari VP of Inside Sales DataRobot |
We needed a tool to improve data quality & reduce a stagnated pipeline to more accurately plan and forecast. Troops.ai has been integral in helping sales managers move quickly to build workflows that improve rep productivity without having our sellers swimming in Salesforce exception reports. Testimonial By Ben Solari |
|
Jensen Fleming Strategic Account Executive Andela |
Troops has been a gamechanger for us. Troops workflows & deal rooms enabled us to stay on top of opportunities, move quickly, and keep everyone in the loop. I can't tell you how much time (and how many headaches) Troops have saved me. Testimonial By Jensen Fleming |
Popular Business Setting
for Troops
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Troops to Increase sales & revenue and Acquire customers
Troops Alternatives
Peer and Expert Opinion on Features
for Troops
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (257) |
| Recording | Read Reviews (58) |
| Personalization | Read Reviews (43) |
| Micro customer segmenting | Read Reviews (12) |
| Dashboard | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (257) |
| Recording | Read Reviews (58) |
| Personalization | Read Reviews (43) |
| Micro customer segmenting | Read Reviews (12) |
| Dashboard | Read Reviews (11) |
IT and Other Capabilities
for Troops
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (82) |
| Data Import | Read Reviews (294) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (82) |
| Data Import | Read Reviews (294) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (121) |
| Phone Support | Read Reviews (22) |
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (121) |
| Phone Support | Read Reviews (22) |
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (67) |
| Custom Reports | Read Reviews (164) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (67) |
| Custom Reports | Read Reviews (164) |
Failure Risk Guidance Security Report
?for Troops
Overall Risk Meter
Top Failure Risks for Troops
Vendor Profile Details
Company Name
Troops
Company Website
https://www.troops.ai/HQ Location
Employees
11-50
Financials
Series B
