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4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1795 Reviews, Testimonials & Expert Opinions)
(1795 Reviews, Testimonials & Expert Opinions)

Troops | A better way to sell for sales teams that Slack

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About Troops

Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.

It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.

The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.

Peer and Expert Opinions
for Troops


Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Troops .

Other goals:

  • Scale best practices
  • Shorten ramp up time
  • Acquire customers
  • Improve ROI
  • Improve internal communications
  • Improve efficiency
  • Improve visibility
  • Launch new products
  • Establish thought leadership
See all goals See less goals


It is the best suited for chat, Slack, phone calls, channels.

Other channels:

  • e-mail
  • text SMS
  • website
  • mobile
  • mobile app
  • video
  • social media
  • LinkedIn
  • offline
  • events
  • trade shows
  • channel partners
See all channels See less channels


Peers recommend workflow management, collaboration, engagement management, as the business processes that they have been most satisfied while using Troops .

Read Peer and Expert Experience for Business Use Cases

Workflow management With Chat and Slack

Collaboration With Chat and Slack

Engagement management

Engaging and following up

Engaging with scheduling & cadence With Phone calls

Generation of new leads With Chat and Slack

Forecasting With Chat and Slack

Training & onboarding With Chat and Slack and Phone calls

Communication management With Chat and Slack and Text sms and Phone calls

Sending & publishing communications With Text sms and Chat and Slack

Tracking & monitoring communications With Chat and Slack and Phone calls

Sales document management

Contract management With Chat and Slack

Customer case management

Account management

Helpdesk management

Community building With Chat and Slack

Motivation management

Lead management With Chat and Slack


Lead routing

Business development With Chat and Slack

Lead engagement

Lead tracking With Chat and Slack

Contact list management With Chat and Slack and Phone calls

Products & pricelist management With Chat and Slack

Revenue cycle management

Customer feedback management With Chat and Slack

Playbook creation

Category management

Sales review & feedback With Chat and Slack

Lead qualification

Sales call management

Pipeline management

Product marketing

Drip marketing With Chat and Slack

Telemarketing With Phone calls

Content management With Website

See allless Activities

Popular Business Setting
for Troops

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Troops to Increase sales & revenue and Enhance customer relationships

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IT and Other Capabilities
for Troops

  • Low
  • Medium
  • High


Data Import

Data Export


Phone Support

Chat Support

24/7 Support

Email Support


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Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

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Top Failure Risks for Troops

First 5 Reports are Free

Vendor Profile Details

Company Name Troops
Company Website
HQ Location
Employees 11-50
Financials Series B