Troops Overview
Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.
It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.
The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.
Cuspera Reviews
18 buyers and buying teams have used Cuspera to assess how well Troops solved their Sales Coaching needs. Cuspera uses 1611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Troops.
Use Cases
Peers recommend Workflow Management , Collaboration , Sales Rep Engagement , as the business use cases that they have been most satisfied while using Troops.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Workflow Management with Chat and Slack |
4.13/5 ★ |
"...Troops is building intelligent software to help millions of people automate key workflows, eliminate busy work, and bring insights to make work easier...." Peer review |
Collaboration with Chat and Slack |
4.95/5 ★ |
"...troops helps with salesforce hygiene (and we need all the help we can get on this one), it holds us all accountable to process, helps our teams collaborate on big accounts, and gives everyone timely visibility into critical sales data...." Peer review by Katrina L, Account Executive, Information Technology and Services |
Sales Rep Engagement |
4.77/5 ★ |
"...When an alert comes through that applies to my area of the sales process, I can very quickly follow up without needing to check in with my account executive...." Peer review by Kyle L, Large Enterprise Business Development |
rep engagement |
4.71/5 ★ |
|
engaging with scheduling & cadence |
4.46/5 ★ |
PEER EXPERIENCES | |
---|---|
Workflow Management with Chat and Slack |
4.13/5 ★ |
"...Troops is building intelligent software to help millions of people automate key workflows, eliminate busy work, and bring insights to make work easier...." Peer review |
|
Collaboration with Chat and Slack |
4.95/5 ★ |
"...troops helps with salesforce hygiene (and we need all the help we can get on this one), it holds us all accountable to process, helps our teams collaborate on big accounts, and gives everyone timely visibility into critical sales data...." Peer review by Katrina L, Account Executive, Information Technology and Services |
|
Sales Rep Engagement |
4.77/5 ★ |
"...When an alert comes through that applies to my area of the sales process, I can very quickly follow up without needing to check in with my account executive...." Peer review by Kyle L, Large Enterprise Business Development |
|
rep engagement |
4.77/5 ★ |
engaging with scheduling & cadence |
4.77/5 ★ |
53+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1611 insights from peers and experts to help you assess how these Troops use cases fit your Sales Coaching needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack. Testimonial By Simon Kaye |
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Troops has been super important in motivating the sales team and keeping everyone really excited to sell. I would recommend any sales team that has a dispersed sales team to use Troops to keep everyone together and unified. Testimonial By Josh Mann |
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Troops really brings the human side out of the data in Salesforce. It lets you interact with it in a way that just wasn’t possible before. Testimonial By Arjun Ganatra |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Simon Kaye Sales Operations Dynamic Yield |
I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack. Testimonial By Simon Kaye |
![]() Josh Mann Sr. Growth Ops Lead WeWork |
Troops has been super important in motivating the sales team and keeping everyone really excited to sell. I would recommend any sales team that has a dispersed sales team to use Troops to keep everyone together and unified. Testimonial By Josh Mann |
![]() Arjun Ganatra Sr. Salesforce Admin StackOverflow |
Troops really brings the human side out of the data in Salesforce. It lets you interact with it in a way that just wasn’t possible before. Testimonial By Arjun Ganatra |
Case Studies
COMPANY | CASE STUDIES |
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Case Study SpotinstRead More |
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Popular Business Setting
for Troops
Top Industries
- Computer Software
- Internet
- Marketing and Advertising
Popular in
- Enterprise
- Mid Market
- Small Business
Troops Alternatives
Peer and Expert Opinion on Features
for Troops
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Alerts: popups & Notifications | Read Reviews (301) |
Personalization | Read Reviews (26) |
Recording | Read Reviews (22) |
Dashboard | Read Reviews (8) |
Ticketing | Read Reviews (7) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Alerts: popups & Notifications | Read Reviews (301) |
Personalization | Read Reviews (26) |
Recording | Read Reviews (22) |
Dashboard | Read Reviews (8) |
Ticketing | Read Reviews (7) |
IT and Other Capabilities
for Troops
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (46) |
Data Import | Read Reviews (197) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (46) |
Data Import | Read Reviews (197) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (131) |
Chat Support | Read Reviews (16) |
Email Support | Read Reviews (15) |
Phone Support | Read Reviews (14) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (131) |
Chat Support | Read Reviews (16) |
Email Support | Read Reviews (15) |
Phone Support | Read Reviews (14) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (36) |
Custom Reports | Read Reviews (123) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (36) |
Custom Reports | Read Reviews (123) |
Software Failure Risk Guidance
?for Troops
Overall Risk Meter
Top Failure Risks for Troops
Vendor Profile Details
Company Name
Troops
Company Website
https://www.troops.ai/HQ Location
Employees
11-50
Financials
Series B