About Troops

Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.

It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.

The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Troops solves your Sales Coaching needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Troops.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve ROI
  • Adopt Sales Best Practices
  • Improve Internal Communications
  • Improve Pipeline Visibility
  • Launch New Products
  • Grow Market Share
  • Ramp Up Sales New Hires Quickly
  • Improve Sales Team Effectiveness
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Sales Rep Engagement , Collaboration , as the business use cases that they have been most satisfied while using Troops.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with Chat and Slack

4.08/5

Read Reviews (142)

"...I like the ability to streamline my workflow in Slack and alert coworkers about important activities...." Peer review by Administrator
Sales Rep Engagement

4.76/5

Read Reviews (95)

"...We started using Troops to keep our teams engaged by broadcasting reports in different departments from Salesforce to Slack...." Customer Love
rep engagement

4.73/5

Read Reviews (69)

engaging with scheduling & cadence

4.58/5

Read Reviews (9)

Collaboration with Chat and Slack

4.95/5

Read Reviews (83)

"...Deal Rooms turn Slack channels into intelligent account-based collaboration hubs that bring cross-functional teams together...." Product Overview
PEER EXPERIENCES
Workflow Management with Chat and Slack

4.08/5

Read Reviews (142)

"...I like the ability to streamline my workflow in Slack and alert coworkers about important activities...." Peer review by Administrator
Sales Rep Engagement

4.76/5

Read Reviews (95)

"...We started using Troops to keep our teams engaged by broadcasting reports in different departments from Salesforce to Slack...." Customer Love
rep engagement

4.76/5

Read Reviews (69)

engaging with scheduling & cadence

4.76/5

Read Reviews (9)

Collaboration with Chat and Slack

4.95/5

Read Reviews (83)

"...Deal Rooms turn Slack channels into intelligent account-based collaboration hubs that bring cross-functional teams together...." Product Overview

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2077 insights from peers and experts to help you assess how these Troops use cases fit your Sales Coaching needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Dan Strauss

Strategic Accounts

Chorus

Updating SFDC is a nightmare. Troops is the easiest way to update SFDC, making sure nothing slips through the cracks - we'd be in trouble without it. Testimonial By Dan Strauss

Ben Solari

VP of Inside Sales

DataRobot

We needed a tool to improve data quality & reduce a stagnated pipeline to more accurately plan and forecast. Troops.ai has been integral in helping sales managers move quickly to build workflows that improve rep productivity without having our sellers swimming in Salesforce exception reports. Testimonial By Ben Solari

Jensen Fleming

Strategic Account Executive

Andela

Troops has been a gamechanger for us. Troops workflows & deal rooms enabled us to stay on top of opportunities, move quickly, and keep everyone in the loop. I can't tell you how much time (and how many headaches) Troops have saved me. Testimonial By Jensen Fleming
CUSTOMERS TESTIMONIALS

Dan Strauss

Strategic Accounts

Chorus

Updating SFDC is a nightmare. Troops is the easiest way to update SFDC, making sure nothing slips through the cracks - we'd be in trouble without it. Testimonial By Dan Strauss

Ben Solari

VP of Inside Sales

DataRobot

We needed a tool to improve data quality & reduce a stagnated pipeline to more accurately plan and forecast. Troops.ai has been integral in helping sales managers move quickly to build workflows that improve rep productivity without having our sellers swimming in Salesforce exception reports. Testimonial By Ben Solari

Jensen Fleming

Strategic Account Executive

Andela

Troops has been a gamechanger for us. Troops workflows & deal rooms enabled us to stay on top of opportunities, move quickly, and keep everyone in the loop. I can't tell you how much time (and how many headaches) Troops have saved me. Testimonial By Jensen Fleming

Popular Business Setting

for Troops

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Troops to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Troops

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.67/5

Read Reviews (257)
Recording

4.37/5

Read Reviews (58)
Personalization

4.12/5

Read Reviews (43)
Micro customer segmenting

4.51/5

Read Reviews (12)
Dashboard

2.42/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.67/5

Read Reviews (257)
Recording

4.37/5

Read Reviews (58)
Personalization

4.12/5

Read Reviews (43)
Micro customer segmenting

4.51/5

Read Reviews (12)
Dashboard

2.42/5

Read Reviews (11)

IT and Other Capabilities

for Troops

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.26/5

Read Reviews (82)
Data Import

4.21/5

Read Reviews (294)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.26/5

Read Reviews (82)
Data Import

4.21/5

Read Reviews (294)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.13/5

Read Reviews (121)
Phone Support

4.08/5

Read Reviews (22)
Chat Support

3.92/5

Read Reviews (8)
Email Support

3.68/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.13/5

Read Reviews (121)
Phone Support

4.08/5

Read Reviews (22)
Chat Support

3.92/5

Read Reviews (8)
Email Support

3.68/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.49/5

Read Reviews (19)
Analytics

4.48/5

Read Reviews (67)
Custom Reports

3.96/5

Read Reviews (164)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.49/5

Read Reviews (19)
Analytics

4.48/5

Read Reviews (67)
Custom Reports

3.96/5

Read Reviews (164)

Failure Risk Guidance Security Report

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for Troops

Overall Risk Meter

Low Medium High

Top Failure Risks for Troops

Vendor Profile Details

Company Name

Troops

Company Website

https://www.troops.ai/

HQ Location

Employees

11-50

Financials

Series B