Troops Overview

This is a summary of the comprehensive capabilities and benefits of Troops based on over 1611 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Troops, worxogo, Showpad Coach, d!NK, Mediafly Coach360 (formerly ExecVision), etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Troops is right for your needs? Our Cuspera AI engine can evaluate how Troops fits your specific business needs, industry, and context. Get your personalized assessment report today.

Troops supports business activities such as:

  • Workflow Management
  • Collaboration
  • Sales Rep Engagement
  • Forecasting
  • Generation Of New Leads

Troops can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Adopt Sales Best Practices, etc. It can help manage these activities if you use Chat and Slack for these needs. As a solution, Troops's capabilities include Alerts: Popups & Notifications, Personalization, Recording, etc.

Troops Computer Software Vertical is its biggest customer base.

Reviews

"The thing that I love most about Troops is you don't have to be an expert at Salesforce to use its information in Troops. " - Travis Davis

Cuspera Reviews

18 buyers and buying teams have used Cuspera to assess how well Troops solved their Sales Coaching needs. Cuspera uses 1611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Troops.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Improve ROI
  • Improve Pipeline Visibility
  • Enter New Markets Internationally Or Locally
  • Increase Average Basket Value
  • Improve Digital And Social Presence
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Collaboration , Sales Rep Engagement , as the business use cases that they have been most satisfied while using Troops.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with Chat and Slack

4.13/5 ★

Read Reviews (108)

"...Periscope Data had found success bringing leads into Slack with their own-built workflow, but ongoing support was costly...." Case Study Sisense
Collaboration with Chat and Slack

4.95/5 ★

Read Reviews (80)

"...As a company that lives in slack and collaborates openly, troops has moved us along in efficiency and collaboration...."
Sales Rep Engagement

4.77/5 ★

Read Reviews (53)

"...When a new deal closes, Troops automatically sends the sales team an alert prompting them to assign the case to the professional services team for follow-up...." Case Study mParticle
rep engagement

4.71/5 ★

Read Reviews (45)

"...Streamlining our meetings with the slack integration so we follow-up and log not just one or two..."
engaging with scheduling & cadence

4.46/5 ★

Read Reviews (4)

"...I can follow up with leads/Opps right away and add them to cadences (i.e. Salesloft or Outreach)...."
PEER EXPERIENCES
Workflow Management with Chat and Slack

4.13/5 ★

Read Reviews (108)

"...Periscope Data had found success bringing leads into Slack with their own-built workflow, but ongoing support was costly...." Case Study Sisense
Collaboration with Chat and Slack

4.95/5 ★

Read Reviews (80)

"...As a company that lives in slack and collaborates openly, troops has moved us along in efficiency and collaboration...." Peer review by User
Sales Rep Engagement

4.77/5 ★

Read Reviews (53)

"...When a new deal closes, Troops automatically sends the sales team an alert prompting them to assign the case to the professional services team for follow-up...." Case Study mParticle
rep engagement

4.77/5 ★

Read Reviews (45)

engaging with scheduling & cadence

4.77/5 ★

Read Reviews (4)

53+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1611 insights from peers and experts to help you assess how these Troops use cases fit your Sales Coaching needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Travis Davis

Sr. Partnerships Manager

DoorDash

The thing that I love most about Troops is you don't have to be an expert at Salesforce to use its information in Troops. Testimonial By Travis Davis

Tomer Frieder

VP Sales

Spotinst

With Troops, the team gets data they need, from anywhere: in the office, at home or on the road. Now when I log into a specific account Deal Room, I know where the deal stands. For me it’s the only way I can manage and maintain control. Testimonial By Tomer Frieder

Greg Merson

Sales Operations

HyperScience

The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. Testimonial By Greg Merson
CUSTOMERS TESTIMONIALS

Travis Davis

Sr. Partnerships Manager

DoorDash

The thing that I love most about Troops is you don't have to be an expert at Salesforce to use its information in Troops. Testimonial By Travis Davis

Tomer Frieder

VP Sales

Spotinst

With Troops, the team gets data they need, from anywhere: in the office, at home or on the road. Now when I log into a specific account Deal Room, I know where the deal stands. For me it’s the only way I can manage and maintain control. Testimonial By Tomer Frieder

Greg Merson

Sales Operations

HyperScience

The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. Testimonial By Greg Merson

Case Studies

COMPANY CASE STUDIES
Case Study Spotinst

Spotinst Relies on Troops for Sales Productivity and Visibility

Read More
Case Study AppsFlyer

AppsFlyer Grows Customer Success with Troops

Read More
Case Study Dynamic Yield

How Dynamic Yield made closing business a collaborative effort

Read More

Frequently Asked Questions(FAQ)

for Troops

What is Troops?

Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.

What is Troops used for?

Troops is a Sales Coaching Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Workflow Management, Collaboration and Sales Rep Engagement .

What are the top features of Troops?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Troops.

Who uses Troops?

Troops is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Troops alternatives?

Worxogo, Showpad Coach, D!NK and Mediafly Coach360 (Formerly ExecVision) are popular alternatives for Troops.

Popular Business Setting

for Troops

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Troops to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Troops

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.75/5 ★

Read Reviews (301)
Personalization

3.92/5 ★

Read Reviews (26)
Recording

4.53/5 ★

Read Reviews (22)
Dashboard

1.72/5 ★

Read Reviews (8)
Ticketing

3.99/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.75/5 ★

Read Reviews (301)
Personalization

3.92/5 ★

Read Reviews (26)
Recording

4.53/5 ★

Read Reviews (22)
Dashboard

1.72/5 ★

Read Reviews (8)
Ticketing

3.99/5 ★

Read Reviews (7)

IT and Other Capabilities

for Troops

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.33/5 ★

Read Reviews (46)
Data Import

4.31/5 ★

Read Reviews (197)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.33/5 ★

Read Reviews (46)
Data Import

4.31/5 ★

Read Reviews (197)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.11/5 ★

Read Reviews (131)
Chat Support

4.09/5 ★

Read Reviews (16)
Email Support

3.93/5 ★

Read Reviews (15)
Phone Support

3.91/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.11/5 ★

Read Reviews (131)
Chat Support

4.09/5 ★

Read Reviews (16)
Email Support

3.93/5 ★

Read Reviews (15)
Phone Support

3.91/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (7)
Analytics

4.44/5 ★

Read Reviews (36)
Custom Reports

3.96/5 ★

Read Reviews (123)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (7)
Analytics

4.44/5 ★

Read Reviews (36)
Custom Reports

3.96/5 ★

Read Reviews (123)

Software Failure Risk Guidance

?

for Troops

Overall Risk Meter

Low Medium High

Top Failure Risks for Troops

Vendor Profile Details

Company Name

Troops

Company Website

https://www.troops.ai/

HQ Location

Employees

11-50

Financials

SERIES B