About Troops
Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.
It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.
The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.
Reviews - Customer Testimonials
Dan Strauss
Strategic Accounts
Chorus
Dan Strauss
Strategic Accounts
Chorus
Ben Solari
VP of Inside Sales
DataRobot
Ben Solari
VP of Inside Sales
DataRobot
Jensen Fleming
Strategic Account Executive
Andela
Jensen Fleming
Strategic Account Executive
Andela
Peer and Expert Opinions
for
Troops
Goals
Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Troops .
Channels
It is the best suited for chat, Slack, phone calls, channels.
Processes
Peers recommend workflow management, collaboration, engagement management, as the business processes that they have been most satisfied while using Troops .
Read Peer and Expert Experience for Business Use Cases
Workflow management With Chat and Slack
Collaboration With Chat and Slack
Engagement management
Engaging and following up
Engaging with scheduling & cadence With Phone calls
Coaching
Generation of new leads With Chat and Slack
Forecasting With Chat and Slack
Training & onboarding With Chat and Slack and Phone calls
Communication management With Chat and Slack and Text sms and Phone calls
Sending & publishing communications With Text sms and Chat and Slack
Tracking & monitoring communications With Chat and Slack and Phone calls
Sales document management
Contract management With Chat and Slack
Customer case management
Account management
Helpdesk management
Community building With Chat and Slack
Motivation management
Lead management With Chat and Slack
Upselling
Lead routing
Business development With Chat and Slack
Lead engagement
Lead tracking With Chat and Slack
Contact list management With Chat and Slack and Phone calls
Products & pricelist management With Chat and Slack
Revenue cycle management
Customer feedback management With Chat and Slack
Playbook creation
Category management
Sales review & feedback With Chat and Slack
Lead qualification
Sales call management
Pipeline management
Product marketing
Drip marketing With Chat and Slack
Telemarketing With Phone calls
Content management With Website
Popular Business Setting
for
Troops
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Troops to Increase sales & revenue and Enhance customer relationships
Verify if it works for you
IT and Other Capabilities
for
Troops
- Low
- Medium
- High
data
Data Import
Data Export
Support
Phone Support
Chat Support
24/7 Support
Email Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Troops
First 5 Reports are Free
