Troops Overview
Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.
It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.
The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.
Cuspera Reviews
18 buyers and buying teams have used Cuspera to assess how well Troops solved their Sales Coaching needs. Cuspera uses 1611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Troops.
Use Cases
Peers recommend Workflow Management , Collaboration , Sales Rep Engagement , as the business use cases that they have been most satisfied while using Troops.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management with Chat and Slack |
4.13/5 ★ |
"...Troops connects your systems of record with messaging apps so you can automate key workflows in minutes. ..." Product Overview |
| Collaboration with Chat and Slack |
4.95/5 ★ |
"...When Chris moved his entire team onto Slack, he designated Troops Deal Rooms as the go-to place for deal collaboration...." Case Study Dynamic Yield |
| Sales Rep Engagement |
4.77/5 ★ |
"...A quick and efficient way to set reminders and alerts to follow up on tasks and deals...." Peer review by Sibusiso T, Revenue Growth Specialist |
| rep engagement |
4.71/5 ★ |
"...And they re discovering that collaborating in Deal Rooms is even more critical as they engage in more complex enterprise opportunities...." Case Study Dynamic Yield |
| engaging with scheduling & cadence |
4.46/5 ★ |
"...I can follow up with leads/Opps right away and add them to cadences (i.e. Salesloft or Outreach)...." Peer review by Deanna T, Sr. Account Executive |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management with Chat and Slack |
4.13/5 ★ |
"...Troops connects your systems of record with messaging apps so you can automate key workflows in minutes. ..." Product Overview |
|
| Collaboration with Chat and Slack |
4.95/5 ★ |
"...When Chris moved his entire team onto Slack, he designated Troops Deal Rooms as the go-to place for deal collaboration...." Case Study Dynamic Yield |
|
| Sales Rep Engagement |
4.77/5 ★ |
"...A quick and efficient way to set reminders and alerts to follow up on tasks and deals...." Peer review by Sibusiso T, Revenue Growth Specialist |
|
| rep engagement |
4.77/5 ★ |
| engaging with scheduling & cadence |
4.77/5 ★ |
53+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1611 insights from peers and experts to help you assess how these Troops use cases fit your Sales Coaching needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale. Testimonial By Michael Tuso |
|
The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. Testimonial By Greg Merson |
|
With Troops, the team gets data they need, from anywhere: in the office, at home or on the road. Now when I log into a specific account Deal Room, I know where the deal stands. For me it’s the only way I can manage and maintain control. Testimonial By Tomer Frieder |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Michael Tuso Director of Revenue Performance Chili Piper |
In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale. Testimonial By Michael Tuso |
|
Greg Merson Sales Operations HyperScience |
The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. Testimonial By Greg Merson |
|
Tomer Frieder VP Sales Spotinst |
With Troops, the team gets data they need, from anywhere: in the office, at home or on the road. Now when I log into a specific account Deal Room, I know where the deal stands. For me it’s the only way I can manage and maintain control. Testimonial By Tomer Frieder |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ScoutRFPRead More |
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Case Study WeWorkRead More |
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Case Study PandaDocRead More |
Frequently Asked Questions(FAQ)
for Troops
What is Troops?
What is Troops used for?
What are the top features of Troops?
Who uses Troops?
What are Troops alternatives?
Popular Business Setting
for Troops
Top Industries
- Computer Software
- Internet
- Marketing and Advertising
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Troops to Increase sales & revenue and Acquire customers
Troops Alternatives
Peer and Expert Opinion on Features
for Troops
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (301) |
| Personalization | Read Reviews (26) |
| Recording | Read Reviews (22) |
| Dashboard | Read Reviews (8) |
| Ticketing | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (301) |
| Personalization | Read Reviews (26) |
| Recording | Read Reviews (22) |
| Dashboard | Read Reviews (8) |
| Ticketing | Read Reviews (7) |
IT and Other Capabilities
for Troops
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (46) |
| Data Import | Read Reviews (197) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (46) |
| Data Import | Read Reviews (197) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (131) |
| Chat Support | Read Reviews (16) |
| Email Support | Read Reviews (15) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (131) |
| Chat Support | Read Reviews (16) |
| Email Support | Read Reviews (15) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (123) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (123) |
Software Failure Risk Guidance
?for Troops
Overall Risk Meter
Top Failure Risks for Troops
Vendor Profile Details
Company Name
Troops
Company Website
https://www.troops.ai/HQ Location
Employees
11-50
Financials
Series B
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