Troops Overview
Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.
It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.
The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.
Cuspera Reviews
18 buyers and buying teams have used Cuspera to assess how well Troops solved their Sales Coaching needs. Cuspera uses 2471 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Troops.
Use Cases
Peers recommend Workflow Management , Sales Rep Engagement , Collaboration , as the business use cases that they have been most satisfied while using Troops.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management with Chat and Slack |
4.08/5 ★ |
"...She can use Troops to create and experiment with new workflows that solve problems as they occur...." Case Study Lucid |
| Sales Rep Engagement with Chat and Slack |
4.75/5 ★ |
"...Integrating Outreach and Microsoft Teams streamlines sequence execution and customer engagement, giving your sales team timely signals for specific actions. ..." Integrate Microsoft Teams and Outreach with Troops |
| rep engagement |
4.73/5 ★ |
|
| engaging with scheduling & cadence |
4.56/5 ★ |
|
| Collaboration with Chat and Slack |
4.95/5 ★ |
"...Collaboration:..." Case Study Handshake |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management with Chat and Slack |
4.08/5 ★ |
"...She can use Troops to create and experiment with new workflows that solve problems as they occur...." Case Study Lucid |
|
| Sales Rep Engagement with Chat and Slack |
4.75/5 ★ |
"...Integrating Outreach and Microsoft Teams streamlines sequence execution and customer engagement, giving your sales team timely signals for specific actions. ..." Integrate Microsoft Teams and Outreach with Troops |
|
| rep engagement |
4.75/5 ★ |
| engaging with scheduling & cadence |
4.75/5 ★ |
| Collaboration with Chat and Slack |
4.95/5 ★ |
"...Collaboration:..." Case Study Handshake |
|
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2471 insights from peers and experts to help you assess how these Troops use cases fit your Sales Coaching needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack. Testimonial By Simon Kaye |
|
In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale. Testimonial By Michael Tuso |
|
As both a user and builder of Troops workflows at Slack, I can confirm, they are one of the easiest ways we’ve increased operational efficiency and data accuracy. Testimonial By Alan Davis |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Simon Kaye Sales Operations Dynamic Yield |
I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack. Testimonial By Simon Kaye |
|
Michael Tuso Director of Revenue Performance Chili Piper |
In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale. Testimonial By Michael Tuso |
|
Alan Davis Deal Operations Slack |
As both a user and builder of Troops workflows at Slack, I can confirm, they are one of the easiest ways we’ve increased operational efficiency and data accuracy. Testimonial By Alan Davis |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study PandaDocRead More |
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Case Study Stack OverflowRead More |
|
Case Study LookerRead More |
Popular Business Setting
for Troops
Top Industries
- Internet
- Computer Software
- Marketing and Advertising
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Troops to Increase sales & revenue and Acquire customers
Troops Alternatives
Peer and Expert Opinion on Features
for Troops
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (363) |
| Recording | Read Reviews (46) |
| Personalization | Read Reviews (38) |
| Dashboard | Read Reviews (11) |
| Ticketing | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (363) |
| Recording | Read Reviews (46) |
| Personalization | Read Reviews (38) |
| Dashboard | Read Reviews (11) |
| Ticketing | Read Reviews (9) |
IT and Other Capabilities
for Troops
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (69) |
| Data Import | Read Reviews (275) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (69) |
| Data Import | Read Reviews (275) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (172) |
| Chat Support | Read Reviews (16) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (172) |
| Chat Support | Read Reviews (16) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (86) |
| Custom Reports | Read Reviews (189) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (86) |
| Custom Reports | Read Reviews (189) |
Software Failure Risk Guidance
?for Troops
Overall Risk Meter
Top Failure Risks for Troops
Vendor Profile Details
Company Name
Troops
Company Website
https://www.troops.ai/HQ Location
Employees
11-50
Financials
Series B
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