Outreach Overview
This is a summary of the comprehensive capabilities and benefits of Outreach based on over 14913 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Outreach, Salesloft, Mailshake, Groove, Reply Sales Automation, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Outreach is right for your needs? Our Cuspera AI engine can evaluate how Outreach fits your specific business needs, industry, and context. Get your personalized assessment report today.
Outreach supports business activities such as:
- Engagement Management
- Communication Management
- Lead Engagement
- Sales Call Management
- Workflow Management
Outreach can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Scale Best Practices, Enhance Customer Relationships, Improve ROI, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Outreach's capabilities include Personalization, Templates, Recording, etc.
Outreach was founded in 2013. Computer Software Vertical is its biggest customer base.
Reviews
"Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. " - Brandon Deboer
Cuspera Reviews
51 buyers and buying teams have used Cuspera to assess how well Outreach solved their Sales Engagement needs. Cuspera uses 14913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Outreach.
Use Cases
Peers recommend Engagement Management , Communication Management , Lead Engagement , as the business use cases that they have been most satisfied while using Outreach.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.79/5 ★ |
"...That I can set-up email sequences with time based responses to follow up with clients...." Peer review by Michael W, Strategic Alliances / Cloud & Service Provider, Computer & Network Security |
| engaging and following up |
4.80/5 ★ |
"...-Email tracking and automated follow up -Sequences and templates for time saving -Task management efficiency -User intuitive dashboards...." Peer review by Anna V, Senior Sales Executive, Internet |
| engaging with scheduling & cadence |
4.85/5 ★ |
"...There tool has helped us create a cadence and a culture of contact that leads to success...." Peer review by Derek W, Sales Manager - Sr. Corporate & Enterprise ADM Group, Computer Software |
| Communication Management with E-Mail and Phone Calls |
4.39/5 ★ |
"...and it's intuitive enough to not send any unwanted emails after a prospect has already replied...." Peer review by Mat L., Internet |
| sending & publishing communications |
4.22/5 ★ |
"...Outreach allows us to manage our email sends and gauge the effectiveness of our content by providing insight into the recipients interaction...." Peer review by Jamie Brown, Account Executive, DiscoverOrg |
| tracking & monitoring communications |
4.73/5 ★ |
"...-Email tracking and automated follow up -Sequences and templates for time saving -Task management efficiency -User intuitive dashboards...." Peer review by Anna V, Senior Sales Executive, Internet |
| Lead Engagement with E-Mail |
4.85/5 ★ |
"...It creates daily and weekly tasks for calling, we use it to engage regularly with prospects and keep track of our connections...." Peer review by Professional in Sales |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.79/5 ★ |
"...That I can set-up email sequences with time based responses to follow up with clients...." Peer review by Michael W, Strategic Alliances / Cloud & Service Provider, Computer & Network Security |
|
| engaging and following up |
4.79/5 ★ |
| engaging with scheduling & cadence |
4.79/5 ★ |
| Communication Management with E-Mail and Phone Calls |
4.39/5 ★ |
"...and it's intuitive enough to not send any unwanted emails after a prospect has already replied...." Peer review by Mat L., Internet |
|
| sending & publishing communications |
4.39/5 ★ |
| tracking & monitoring communications |
4.39/5 ★ |
| Lead Engagement with E-Mail |
4.85/5 ★ |
"...It creates daily and weekly tasks for calling, we use it to engage regularly with prospects and keep track of our connections...." Peer review by Professional in Sales |
|
80+ more Business Use Cases
Our AI advisor, Wyz, harnessed 14913 insights from peers and experts to help you assess how these Outreach use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. Testimonial By Brandon Deboer |
|
At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable |
|
Outreach has allowed us to automate processes, create consistency across all of our teams, and drive up performance. Testimonial By Chris Aker |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brandon Deboer Account Executive Team Glassdoor |
Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. Testimonial By Brandon Deboer |
|
Tim Cable Business Operations Showpad |
At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable |
|
Chris Aker VP Global Sales Eventbrite |
Outreach has allowed us to automate processes, create consistency across all of our teams, and drive up performance. Testimonial By Chris Aker |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study SegmentRead More |
|
Case Study ConsumerAffairsRead More |
|
Case Study FastRead More |
Frequently Asked Questions(FAQ)
for Outreach
What is Outreach?
What is Outreach used for?
What are the top features of Outreach?
Who uses Outreach?
What are Outreach alternatives?
Where is Outreach located?
Popular Business Setting
for Outreach
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Outreach to Acquire customers and Increase sales & revenue
Outreach Alternatives
Peer and Expert Opinion on Features
for Outreach
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (613) |
| Templates | Read Reviews (557) |
| Recording | Read Reviews (259) |
| Dashboard | Read Reviews (122) |
| Alerts: popups & Notifications | Read Reviews (99) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (613) |
| Templates | Read Reviews (557) |
| Recording | Read Reviews (259) |
| Dashboard | Read Reviews (122) |
| Alerts: popups & Notifications | Read Reviews (99) |
IT and Other Capabilities
for Outreach
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (571) |
| Data Import | Read Reviews (1228) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (571) |
| Data Import | Read Reviews (1228) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (184) |
| Phone Support | Read Reviews (278) |
| Chat Support | Read Reviews (70) |
| 24/7 Support | Read Reviews (1138) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (184) |
| Phone Support | Read Reviews (278) |
| Chat Support | Read Reviews (70) |
| 24/7 Support | Read Reviews (1138) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (136) |
| Analytics | Read Reviews (613) |
| Custom Reports | Read Reviews (1546) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (136) |
| Analytics | Read Reviews (613) |
| Custom Reports | Read Reviews (1546) |
Software Failure Risk Guidance
?for Outreach
Overall Risk Meter
Top Failure Risks for Outreach
Vendor Profile Details
HQ Location
333 Elliott Ave W, Seattle, WA 98119
Employees
251-500
Social
Financials
SERIES E
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