Outreach Overview

Outreach is an AI-driven sales execution platform designed to enhance sales strategies and customer engagement. Real-world applications show sales teams using Outreach to significantly boost productivity through its AI capabilities, like the AI Agents feature, which is reported to increase sales productivity tenfold. This platform supports sales representatives in replicating the performance of top sellers, thereby fostering more consistent and effective customer interactions. By focusing on relationships, revenue, and retention, Outreach provides a comprehensive solution for sales teams aiming to improve workflow efficiency and achieve measurable results.

Use Cases

Customers recommend Engagement Management, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Outreach.

Other use cases:

  • Sales Call Management
  • Workflow Management
  • Training & Onboarding
  • Lead Management
  • Generation Of New Leads
  • Lead Tracking
  • Contact List Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Outreach.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Outreach Use-Cases and Business Priorities: Customer Satisfaction Data

Outreach works with different mediums / channels such as E-Mail. and Phone Calls.

Outreach's features include Personalization, Templates, Recording, etc. and Outreach support capabilities include Email Support, Phone Support, AI Powered, etc. also Outreach analytics capabilities include Analytics, and Custom Reports.

Reviews

"Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera." - Lars Nilssen

Outreach, GMass, Ebsta, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Outreach offers a comprehensive sales execution platform to boost pipeline creation and closing. Rep productivity is enhanced across the entire sales cycle.

Popular Business Setting

for Outreach

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Outreach is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Outreach Use Cases

How can Outreach enhance your Engagement Management process?

How efficiently Does Outreach manage your Communication Management?

Why is Outreach the best choice for Lead Engagement?

What makes Outreach ideal for Sales Call Management?

What Are the key features of Outreach for Workflow Management?

80+ more Business Use Cases

51 buyers and buying teams have used Cuspera to assess how well Outreach solved their Sales Engagement needs. Cuspera uses 14913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Outreach testimonial

Lars Nilssen

VP, GLOBAL INSIDE SALES

CLOUDERA

Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. Testimonial By Lars Nilssen
Outreach testimonial

Brandon Deboer

Account Executive Team

Glassdoor

Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. Testimonial By Brandon Deboer
Outreach testimonial

Tim Cable

Business Operations

Showpad

At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable
CUSTOMERS TESTIMONIALS
Outreach testimonial

Lars Nilssen

VP, GLOBAL INSIDE SALES

CLOUDERA

Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. Testimonial By Lars Nilssen
Outreach testimonial

Brandon Deboer

Account Executive Team

Glassdoor

Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. Testimonial By Brandon Deboer
Outreach testimonial

Tim Cable

Business Operations

Showpad

At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable

Case Studies

Computer Software

Case Study Snowflake

Snowflake Tracks SDR Pipeline Generation With Outreach

Computer Software

Case Study Segment

Segment increases qualified opportunities by 92% with Outreach

Computer Software

Case Study Workato

Workato enters new markets, increases expansion opps by 68% with Outreach

Computer Software

Case Study BrightTALK

BrightTALK sees 25% increase in meetings booked, 66% increase in positive email reply rate with Outreach

Computer Software

Case Study Trint

Trint builds pipeline momentum, shortens sales cycle by up to 30% with Outreach

Information Technology and Services

Case Study Zoom

How after implementing Outreach, Zoom can now effectively test and share insights into specific messaging to better reach their customers

Video

How a Sales Executive uses Outreach

Video Thumbnail

Frequently Asked Questions(FAQ)

for Outreach

What is Outreach?

Outreach is a Sales Engagement Platform usable by Marketing, Sales Development, and other Customer facing teams such as the Closing and Success teams.

Outreach enables customer engagement with measurable touchpoints. It has calendering features that enables booking of meetings, a Sales Dialer feature that provides multi-channel communications, conversational intelligence and live call coaching. The Sales Intelligence Tiles feature provides key customer insights and is customisable.

Outreach provides customer insights in real-time and can be used by itself or in conjunction with other tools. The Outreach Galaxy feature enables viewing of all the sales activities such as CRM, conversation intelligence, videos and info from other apps on a single pane of glass.

It also includes a Coaching and Analytics and Optimization with information on team performance and coaching and data analysis.

What is Outreach used for?

Outreach is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Lead Engagement .

What are the top features of Outreach?

Personalization, Templates and Recording are some of the top features of Outreach.

Who uses Outreach?

Outreach is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Outreach alternatives?

GMass, Ebsta, Autoklose and Mailshake are popular alternatives for Outreach.

Where is Outreach located?

Outreach is headquartered at 333 Elliott Ave W, Seattle, WA 98119.
lightning

Peers used Outreach for engagement management and communication management

Outreach Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (136)
Analytics

4.44/5 ★

Read Reviews (613)
Custom Reports

3.86/5 ★

Read Reviews (1546)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (136)
Analytics

4.44/5 ★

Read Reviews (613)
Custom Reports

3.86/5 ★

Read Reviews (1546)

Software Failure Risk Guidance

?

for Outreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Outreach

Outreach Corporation News

Product

New Outreach Innovations Enable Revenue Teams to Leverage AI Agents and Build for the Future

Outreach has introduced new AI-powered features designed to help revenue teams automate sales processes and improve productivity. The platform now includes AI agents that assist with tasks such as pipeline management, forecasting, and personalized customer engagement. These innovations aim to streamline workflows, boost sales efficiency, and position Outreach as a leader in AI-driven sales execution technology.

Product

Outreach Supercharges AI Revenue Agents with New Data Partnerships

Outreach has launched AI Prospecting Agents, a new feature for its AI Sales Execution Platform. These agents automate key sales prospecting tasks, including researching leads, drafting personalized emails, and scheduling follow-ups. The solution aims to boost sales productivity and pipeline generation for enterprise sales teams. This launch highlights Outreach's focus on AI-driven sales automation and workflow optimization for B2B organizations.[1]

Partnership

Siemens and Outreach Partner to Enhance Sales Execution

Outreach.io has expanded its partnership with Siemens Digital Industries to enhance sales execution. The collaboration leverages Outreach's AI Sales Execution Platform to improve global prospecting, pipeline management, and forecasting. Siemens aims to unify sales workflows, boost data quality, and optimize sales engagement processes for greater productivity and relationship-building.

Product

Outreach Announces Integration with Zoom Mail to Enhance Customer Communications

Outreach announced an integration with Zoom Mail to improve customer communications, allowing revenue teams to connect Outreach with Zoom Mail and Calendar for seamless engagement across the sales cycle.

Outreach Corporation Profile

Company Name

Outreach Corporation

Company Website

//outreach.io

Year Founded

2013

HQ Location

333 Elliott Ave W, Seattle, WA 98119

Employees

251-500

Social

Financials

SERIES E