Outreach is a Sales Engagement Platform usable by Marketing, Sales Development, and other Customer facing teams such as the Closing and Success teams.
Outreach enables customer engagement with measurable touchpoints. It has calendering features that enables booking of meetings, a Sales Dialer feature that provides multi-channel communications, conversational intelligence and live call coaching. The Sales Intelligence Tiles feature provides key customer insights and is customisable.
Outreach provides customer insights in real-time and can be used by itself or in conjunction with other tools. The Outreach Galaxy feature enables viewing of all the sales activities such as CRM, conversation intelligence, videos and info from other apps on a single pane of glass.
It also includes a Coaching and Analytics and Optimization with information on team performance and coaching and data analysis.
Popular Business Setting
- Computer Software
- Information Technology and Services
- Mid Market
- Small Business
Peer Recommendations on business needs
Acquire customers, Increase sales & revenue, Scale best practices, are the most popular goals peers achieved using Outreach.
It is the best suited for e-mail, e-mail, phone calls, channels.
Outreach does well for a wide range of processes. Peers recommend engagement management, engaging and following up, communication management, as the business processes that they have been most satisfied while using Outreach.
Read Reviews of Business Process for Outreach
Top Failure Risks for Outreach
First 5 Reports are Free
IT and Other Capabilities