Outreach Overview
Outreach is an AI-driven sales execution platform designed to enhance sales strategies and customer engagement. Real-world applications show sales teams using Outreach to significantly boost productivity through its AI capabilities, like the AI Agents feature, which is reported to increase sales productivity tenfold. This platform supports sales representatives in replicating the performance of top sellers, thereby fostering more consistent and effective customer interactions. By focusing on relationships, revenue, and retention, Outreach provides a comprehensive solution for sales teams aiming to improve workflow efficiency and achieve measurable results.
Use Cases
Customers recommend Engagement Management, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Outreach.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Outreach.
Outreach Use-Cases and Business Priorities: Customer Satisfaction Data
Outreach works with different mediums / channels such as E-Mail. and Phone Calls.
Outreach's features include Personalization, Templates, Recording, etc. and Outreach support capabilities include Email Support, Phone Support, AI Powered, etc. also Outreach analytics capabilities include Analytics, and Custom Reports.
Reviews
"Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera." - Lars Nilssen
Peer review evidence (same sources as the product rating summary)
"...-Email tracking and automated follow up -Sequences and templates for time saving -Task management efficiency -User intuitive dashboards...." Peer review by Anna V, Senior Sales Executive, Internet
"...My emails are easily tracked and notify me if the prospect opened or clicked on the email...." Peer review by JC Quiambao, Sales Development Manager, Treasure Data
"...reps wasting time sending emails planning their day losing prospects better followups email tracking A/B testing Automating emails and using mail merge field to make custom emails A/B Testing Integrations in Salesforce, DiscoverOrg, Outlook,..." Peer review by Shaun H., Computer Software
Outreach, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Outreach offers a comprehensive sales execution platform to boost pipeline creation and closing. Rep productivity is enhanced across the entire sales cycle.
Popular Business Setting
for Outreach
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Outreach is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Outreach Customer wins, Customer success stories, Case studies
How can Outreach enhance your Engagement Management process?
What Are the key features of Outreach for Communication Management?
What Are the key features of Outreach for Lead Engagement?
How does Outreach address your Sales Call Management Challenges?
What solutions does Outreach provide for Workflow Management?
51 buyers and buying teams have used Cuspera to assess how well Outreach solved their Sales Engagement needs. Cuspera uses 14913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. Testimonial By Lars Nilssen |
|
Outreach has allowed us to automate processes, create consistency across all of our teams, and drive up performance. Testimonial By Chris Aker |
|
At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lars Nilssen VP, GLOBAL INSIDE SALES CLOUDERA |
Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. Testimonial By Lars Nilssen |
|
Chris Aker VP Global Sales Eventbrite |
Outreach has allowed us to automate processes, create consistency across all of our teams, and drive up performance. Testimonial By Chris Aker |
|
Tim Cable Business Operations Showpad |
At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable |
Traction Complete - Computer Software - Small
BrightTALK - Events Services - Medium
Databricks - Computer Software - Large
Snowflake - Computer Software - Large
Sisense - Computer Software - Medium
Workato - Computer Software - Medium
How a Sales Executive uses Outreach
Frequently Asked Questions (FAQ)
What buyers ask before choosing Outreach
What is Outreach?
Outreach is a Sales Engagement Platform usable by Marketing, Sales Development, and other Customer facing teams such as the Closing and Success teams.
Outreach enables customer engagement with measurable touchpoints. It has calendering features that enables booking of meetings, a Sales Dialer feature that provides multi-channel communications, conversational intelligence and live call coaching. The Sales Intelligence Tiles feature provides key customer insights and is customisable.
Outreach provides customer insights in real-time and can be used by itself or in conjunction with other tools. The Outreach Galaxy feature enables viewing of all the sales activities such as CRM, conversation intelligence, videos and info from other apps on a single pane of glass.
It also includes a Coaching and Analytics and Optimization with information on team performance and coaching and data analysis.
What is Outreach used for?
What are the top features of Outreach?
Who uses Outreach?
What are Outreach alternatives?
Where is Outreach located?
Peers used Outreach for engagement management and communication management
Outreach Competitors
Outreach Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (136) |
| Analytics | Read Reviews (613) |
| Custom Reports | Read Reviews (1546) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (136) |
| Analytics | Read Reviews (613) |
| Custom Reports | Read Reviews (1546) |
Outreach Integrations
Outreach integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Outreach
Software Failure Risk Guidance
?for Outreach
Overall Risk Meter
Top Failure Risks for Outreach
Outreach Corporation News
Seattle-based sales tech company Outreach to move HQ to ... - GeekWire
Outreach is relocating its headquarters from Interbay to Seattle's Fremont neighborhood in early 2027. The company will occupy a floor at Fremont Lake Union Center, enhancing face-to-face collaboration. Outreach, valued at over $4.4 billion, has grown to around 800 employees.
Outreach Named a Leader in B2B Revenue Orchestration Evaluation
Outreach has been named a Leader in The Forrester Waveâ„¢: Revenue Orchestration Platforms for B2B, Q3 2026. The company received the highest possible score in 15 out of 22 criteria, including innovation and adoption. This recognition highlights Outreach's capabilities in unifying sales engagement, conversation intelligence, and revenue intelligence for revenue teams.
Outreach Named a Leader in Forrester WaveTM Revenue Orchestration | Outreach
Outreach has been recognized as a Leader in the Forrester Waveâ„¢ for Revenue Orchestration Platforms for B2B, Q3 2026. The company received the highest possible scores in 15 out of 22 criteria, including revenue orchestration, sales forecasting, and innovation. This recognition highlights Outreach's comprehensive platform capabilities that support revenue teams in improving productivity and strategic dependence on the platform.
Outreach named a Leader in the 2026 IDC MarketScape for Worldwide ...
Outreach has been named a Leader in the 2026 IDC MarketScape for Worldwide Unified Revenue Orchestration Platforms. This recognition highlights Outreach's agentic AI platform, which enhances revenue teams' performance by integrating AI-driven actions across prospecting, account management, and forecasting. The platform's recent innovations include Outreach Omni Agent and Agent Studio, which support custom AI agent development.
Outreach Corporation Profile
HQ Location
333 Elliott Ave W, Seattle, WA 98119
Employees
251-500
Social
Financials
SERIES E
