Telegram Overview

This is a summary of the comprehensive capabilities and benefits of Telegram based on over 14866 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Telegram, marq, OpenText Hightail, Pages, Google Sites, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Telegram is right for your needs? Our Cuspera AI engine can evaluate how Telegram fits your specific business needs, industry, and context. Get your personalized assessment report today.

Telegram supports business activities such as:

  • Communication Management
  • Collaboration
  • Content Management
  • Advertisement
  • Sales Document Management

Telegram can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Grow Market Share, Launch New Products, etc. It can help manage these activities if you use Phone Calls Chat Video etc. for these needs. As a solution, Telegram's capabilities include Bot, Personalization, Alerts: Popups & Notifications, etc.

Telegram Information Technology and Services Vertical is its biggest customer base.

Reviews

"...I also use this to make audio calls,and of course send audio messages...." Peer review by Dele C

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Telegram solved their Team Collaboration needs. Cuspera uses 14866 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Telegram.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Launch New Products
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Improve Brand Engagement
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Collaboration , Content Management , as the business use cases that they have been most satisfied while using Telegram.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with Phone Calls, Chat and Video

4.26/5 ★

Read Reviews (818)

"...I also use this to make audio calls,and of course send audio messages...."
sending & publishing communications

4.23/5 ★

Read Reviews (717)

"...It allows me to send me to send messages promptly to my public subscriber and users 2...."
tracking & monitoring communications

3.08/5 ★

Read Reviews (2)

"...You should compare features such as group chat, ability to track files and messages, search functions, etc...."
Collaboration with Offline, Video and Chat

3.69/5 ★

Read Reviews (337)

"...Reliable with video conferencing with quality of sounds and videos...."
Content Management with Video

4.81/5 ★

Read Reviews (242)

"...You are able to share files and documents of all formats securely from one department to another...."
content sharing

4.86/5 ★

Read Reviews (208)

"...Overall, it is a good content sharing platform where you share any type of file securely...."
content publishing

4.58/5 ★

Read Reviews (20)

"...In many cases, public channels that are meant for sharing jokes and memes cross-post content from more radical channels...."
searching for content

4.40/5 ★

Read Reviews (8)

"...Its capabilities are: content hosting (with integrated history, and the ability to save conversational content), files (up to 1.5 GB, including documents, multimedia and graphic animations), global content search, contact book, calls , broadcast channels, supergroups, among others...."
content curation

4.04/5 ★

Read Reviews (2)

"...It is very simple to create content in Google Dox and share texts for the whole team and customer. ..."
PEER EXPERIENCES
Communication Management with Phone Calls, Chat and Video

4.26/5 ★

Read Reviews (818)

"...I also use this to make audio calls,and of course send audio messages...." Peer review by Dele C
sending & publishing communications

4.26/5 ★

Read Reviews (717)

tracking & monitoring communications

4.26/5 ★

Read Reviews (2)

Collaboration with Offline, Video and Chat

3.69/5 ★

Read Reviews (337)

"...Reliable with video conferencing with quality of sounds and videos...." Peer review by james G, System specialist
Content Management with Video

4.81/5 ★

Read Reviews (242)

"...You are able to share files and documents of all formats securely from one department to another...." Peer review by Josphine M, Sales And Marketing Specialist
content sharing

4.81/5 ★

Read Reviews (208)

content publishing

4.81/5 ★

Read Reviews (20)

searching for content

4.81/5 ★

Read Reviews (8)

content curation

4.81/5 ★

Read Reviews (2)

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 14866 insights from peers and experts to help you assess how these Telegram use cases fit your Team Collaboration needs.

Frequently Asked Questions(FAQ)

for Telegram

What is Telegram used for?

Telegram is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Communication Management, Collaboration and Content Management .

What are the top features of Telegram?

bot, Personalization and Alerts: popups & Notifications are some of the top features of Telegram.

Who uses Telegram?

Telegram is used by Information Technology And Services, Education and Computer Software among other industries.

What are Telegram alternatives?

Marq, OpenText Hightail, Pages and Google Sites are popular alternatives for Telegram.

Where is Telegram located?

Telegram is headquartered at 23-24 Great James St, London, WC1N 3ES, GB.

Popular Business Setting

for Telegram

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Telegram to Improve internal communications and Enhance customer relationships

Peer and Expert Opinion on Features

for Telegram

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.21/5 ★

Read Reviews (1007)
Personalization

4.04/5 ★

Read Reviews (874)
Alerts: popups & Notifications

2.31/5 ★

Read Reviews (469)
Recording

3.84/5 ★

Read Reviews (167)
Gamification

2.30/5 ★

Read Reviews (59)
FEATURES RATINGS AND REVIEWS
bot

4.21/5 ★

Read Reviews (1007)
Personalization

4.04/5 ★

Read Reviews (874)
Alerts: popups & Notifications

2.31/5 ★

Read Reviews (469)
Recording

3.84/5 ★

Read Reviews (167)
Gamification

2.30/5 ★

Read Reviews (59)

IT and Other Capabilities

for Telegram

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (1305)
Data Export

3.69/5 ★

Read Reviews (1167)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (1305)
Data Export

3.69/5 ★

Read Reviews (1167)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.51/5 ★

Read Reviews (114)
Email Support

4.45/5 ★

Read Reviews (41)
24/7 Support

3.60/5 ★

Read Reviews (1215)
Phone Support

2.95/5 ★

Read Reviews (212)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.51/5 ★

Read Reviews (114)
Email Support

4.45/5 ★

Read Reviews (41)
24/7 Support

3.60/5 ★

Read Reviews (1215)
Phone Support

2.95/5 ★

Read Reviews (212)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (29)
Analytics

4.48/5 ★

Read Reviews (115)
Custom Reports

3.63/5 ★

Read Reviews (572)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (29)
Analytics

4.48/5 ★

Read Reviews (115)
Custom Reports

3.63/5 ★

Read Reviews (572)

Software Failure Risk Guidance

?

for Telegram

Overall Risk Meter

Low Medium High

Top Failure Risks for Telegram

Vendor Profile Details

Company Name

Telegram

Company Website

https://telegram.org/

HQ Location

23-24 Great James St, London, WC1N 3ES, GB

Employees

11-50

Social

Financials

PRIVATE