Discourse Overview

Here’s the scoop on Discourse! We've gathered over 566 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Discourse, Crowded Community, Vanilla Forums, Packback, ONEsite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Discourse is right for your needs? Our Cuspera AI engine can evaluate how Discourse fits your specific business needs, industry, and context. Get your personalized assessment report today.

Discourse supports business activities such as:

  • Engagement Management
  • Community Building
  • Collaboration
  • Sending & Publishing Communications
  • Advertisement

Discourse can help you with many business goals, such as Scale Best Practices, Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, and Launch New Products. It can help manage these activities if you use User Generated Content Blogs Social Media etc. for these needs. As a solution, Discourse's capabilities include Widgets, Alerts: Popups & Notifications, Dashboard, etc.

Discourse Computer Software Vertical is its biggest customer base.

Reviews

"...Engage volunteers ..." How 3,500 Digital Activists Helped Us to Digitize Oil Spill Data

Discourse Reviews

13 buyers and buying teams have used Cuspera to assess how well Discourse solved their Community Management needs. Cuspera uses 566 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities peers achieved using Discourse.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Community Building , Collaboration , as the business use cases that they have been most satisfied while using Discourse.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with User Generated Content and Blogs

4.80/5

Read Reviews (23)

"...Engage volunteers ..." How 3,500 Digital Activists Helped Us to Digitize Oil Spill Data
engaging and following up

4.74/5

Read Reviews (19)

"...In our next installment, I will explore how we approached thinking about content and information architecture for our Community, and how we teased out common-sense categories for both technical and non-technical engagement on the platform...."
Community Building with Social Media

4.20/5

Read Reviews (9)

"...Many solutions will let you build a community on their platform (Facebook, LinkedIn, Meetup.com, etc.)..." Discourse testimonials
Collaboration

4.67/5

Read Reviews (8)

"...Collaboratively edit wiki posts...." Discourse features
PEER EXPERIENCES
Engagement Management with User Generated Content and Blogs

4.80/5

Read Reviews (23)

"...Engage volunteers ..." How 3,500 Digital Activists Helped Us to Digitize Oil Spill Data
engaging and following up

4.80/5

Read Reviews (19)

Community Building with Social Media

4.20/5

Read Reviews (9)

"...Many solutions will let you build a community on their platform (Facebook, LinkedIn, Meetup.com, etc.)..." Discourse testimonials
Collaboration

4.67/5

Read Reviews (8)

"...Collaboratively edit wiki posts...." Discourse features

18+ more Business Use Cases

Our AI advisor, Wyz, harnessed 566 insights from peers and experts to help you assess how these Discourse use cases fit your Community Management needs.

Frequently Asked Questions(FAQ)

for Discourse

What is Discourse?

Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers.

What is Discourse used for?

Discourse is a Community Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Engagement Management, Community Building and Collaboration .

What are the top features of Discourse?

Widgets, Alerts: popups & Notifications and Dashboard are some of the top features of Discourse.

Who uses Discourse?

Discourse is used by Computer Software, Research and Retail among other industries.

What are Discourse alternatives?

Crowded Community, Vanilla Forums, Packback and ONEsite are popular alternatives for Discourse.

Popular Business Setting

for Discourse

Top Industries

  • Computer Software
  • Research
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise
lightning

Peers used Discourse to Scale best practices and Improve internal communications

Peer and Expert Opinion on Features

for Discourse

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

3.15/5

Read Reviews (27)
Alerts: popups & Notifications

3.65/5

Read Reviews (13)
Dashboard

3.16/5

Read Reviews (8)
Personalization

3.07/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Widgets

3.15/5

Read Reviews (27)
Alerts: popups & Notifications

3.65/5

Read Reviews (13)
Dashboard

3.16/5

Read Reviews (8)
Personalization

3.07/5

Read Reviews (6)

IT and Other Capabilities

for Discourse

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.77/5

Read Reviews (23)
Data Import

3.38/5

Read Reviews (33)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.77/5

Read Reviews (23)
Data Import

3.38/5

Read Reviews (33)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.29/5

Read Reviews (5)
24/7 Support

4.07/5

Read Reviews (72)
Email Support

3.70/5

Read Reviews (7)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.29/5

Read Reviews (5)
24/7 Support

4.07/5

Read Reviews (72)
Email Support

3.70/5

Read Reviews (7)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.61/5

Read Reviews (3)
Analytics

4.50/5

Read Reviews (17)
Custom Reports

3.58/5

Read Reviews (36)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.61/5

Read Reviews (3)
Analytics

4.50/5

Read Reviews (17)
Custom Reports

3.58/5

Read Reviews (36)

Software Failure Risk Guidance

?

for Discourse

Overall Risk Meter

Low Medium High

Top Failure Risks for Discourse

Vendor Profile Details

Company Name

Discourse

Company Website

https://www.discourse.org/

HQ Location

Employees

1-10

Social

Financials

SEED