Discourse Overview

Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers.

Discourse is 100% open source forum software that pares all the complexity away and puts just the essential stuff on screen. It consists of all the modern amenities expected from the social website like Twitter or Facebook.

Discourse features include dynamic notifications on receiving new posts or quotes, expand the context of each post, and also in quotes, to reveal the full conversation without losing the place, automatic link expansion to provide additional context and information, and many more.

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Discourse solved their Community Management needs. Cuspera uses 566 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities peers achieved using Discourse.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Community Building , Collaboration , as the business use cases that they have been most satisfied while using Discourse.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with User Generated Content and Blogs

4.80/5

Read Reviews (23)

"...It's a helpful tool to organize your projects and give them a follow up...."
engaging and following up

4.74/5

Read Reviews (19)

"...In our next installment, I will explore how we approached thinking about content and information architecture for our Community, and how we teased out common-sense categories for both technical and non-technical engagement on the platform...."
Community Building with Social Media

4.20/5

Read Reviews (9)

"...It also allows the community to provide support to each other in a healthy and positive environment (a rare thing on the Internet these days) Discourse has given us the freedom to build a Community that caters precisely to our customers needs...." Discourse customers
Collaboration

4.67/5

Read Reviews (8)

"...As an open source project, the level of innovation and collaboration from multiple stakeholders appears to be well beyond what any private company could sustain...."
PEER EXPERIENCES
Engagement Management with User Generated Content and Blogs

4.80/5

Read Reviews (23)

"...It's a helpful tool to organize your projects and give them a follow up...." Peer review by Kimberly A, Mrs.
engaging and following up

4.80/5

Read Reviews (19)

Community Building with Social Media

4.20/5

Read Reviews (9)

"...It also allows the community to provide support to each other in a healthy and positive environment (a rare thing on the Internet these days) Discourse has given us the freedom to build a Community that caters precisely to our customers needs...." Discourse customers
Collaboration

4.67/5

Read Reviews (8)

"...As an open source project, the level of innovation and collaboration from multiple stakeholders appears to be well beyond what any private company could sustain...." Peer review by Administrator

18+ more Business Use Cases

Our AI advisor, Wyz, harnessed 566 insights from peers and experts to help you assess how these Discourse use cases fit your Community Management needs.

Frequently Asked Questions(FAQ)

for Discourse

What is Discourse?

Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers.

What is Discourse used for?

Discourse is a Community Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Engagement Management, Community Building and Collaboration .

What are the top features of Discourse?

Widgets, Alerts: popups & Notifications and Dashboard are some of the top features of Discourse.

Who uses Discourse?

Discourse is used by Computer Software, Research and Retail among other industries.

What are Discourse alternatives?

Crowded Community, Vanilla Forums, Packback and ONEsite are popular alternatives for Discourse.

Popular Business Setting

for Discourse

Top Industries

  • Computer Software
  • Research
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Peers used Discourse to Scale best practices and Improve internal communications

Peer and Expert Opinion on Features

for Discourse

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

3.15/5

Read Reviews (27)
Alerts: popups & Notifications

3.65/5

Read Reviews (13)
Dashboard

3.16/5

Read Reviews (8)
Personalization

3.07/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Widgets

3.15/5

Read Reviews (27)
Alerts: popups & Notifications

3.65/5

Read Reviews (13)
Dashboard

3.16/5

Read Reviews (8)
Personalization

3.07/5

Read Reviews (6)

IT and Other Capabilities

for Discourse

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.77/5

Read Reviews (23)
Data Import

3.38/5

Read Reviews (33)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.77/5

Read Reviews (23)
Data Import

3.38/5

Read Reviews (33)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.29/5

Read Reviews (5)
24/7 Support

4.07/5

Read Reviews (72)
Email Support

3.70/5

Read Reviews (7)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.29/5

Read Reviews (5)
24/7 Support

4.07/5

Read Reviews (72)
Email Support

3.70/5

Read Reviews (7)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.61/5

Read Reviews (3)
Analytics

4.50/5

Read Reviews (17)
Custom Reports

3.58/5

Read Reviews (36)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.61/5

Read Reviews (3)
Analytics

4.50/5

Read Reviews (17)
Custom Reports

3.58/5

Read Reviews (36)

Software Failure Risk Guidance

?

for Discourse

Overall Risk Meter

Low Medium High

Top Failure Risks for Discourse

Vendor Profile Details

Company Name

Discourse

Company Website

https://www.discourse.org/

HQ Location

Employees

1-10

Social

Financials

Seed