Discourse Overview

Discourse is modern forum software for building civilized communities. It can be used as a mailing list, discussion forum, or long-form chat room.

Use Cases

Customers recommend Engagement Management, Community Building, Collaboration, as the business use cases that they have been most satisfied with while using Discourse.

Other use cases:

  • Sending & Publishing Communications
  • Advertisement
  • Sharing Knowledge
  • Workflow Management
  • Social Media Analytics
  • Proposal & Quote Management
  • Content Sharing
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Discourse.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
See all business priorities See less business priorities

Discourse Use-Cases and Business Priorities: Customer Satisfaction Data

Discourse works with different mediums / channels such as User Generated Content, Blogs, Social Media, etc.

Discourse's features include Widgets, Alerts: Popups & Notifications, Dashboard, etc.

Reviews

"...Discourse is solving the problem of community engagement within a niche...." Peer review by Collin K, Tax Intern, Accounting

Discourse, Crowded Community, Vanilla Forums, Packback, ONEsite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Discourse

Top Industries

  • Computer Software
  • Research
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Discourse is popular in Computer Software, Research, and Retail and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on Discourse Use Cases

What makes Discourse ideal for Engagement Management?

Discourse Engagement Management capabilities streamline community interaction and foster engagement. It facilitates the organization and follow-up of projects while allowing users to participate in discussions and leave comments. A limitation of Discourse is that it can be more tedious for users to leave comments, which may hinder engagement.
"...Engage in searchable discussions with your customers, superfans, and team members...." Civilized Discussion

What solutions does Discourse provide for Community Building?

Discourse is a software tool designed to foster online communities by emphasizing conversation over static pages. It enables users to create an environment that promotes positive interactions and encourages community members to support one another. However, Discourse may not be suitable for closed-source communities.
"...By using this software, users can build a community where the focus is given to conversations rather than the pages...." 10 Best Forum Softwares To Manage Online Community

How does Discourse address your Collaboration Challenges?

What solutions does Discourse provide for Sending & Publishing Communications?

What benefits does Discourse offer for Advertisement?

18+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Discourse solved their Community Management needs. Cuspera uses 566 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Frequently Asked Questions(FAQ)

for Discourse

What is Discourse?

Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers.

Discourse is 100% open source forum software that pares all the complexity away and puts just the essential stuff on screen. It consists of all the modern amenities expected from the social website like Twitter or Facebook.

Discourse features include dynamic notifications on receiving new posts or quotes, expand the context of each post, and also in quotes, to reveal the full conversation without losing the place, automatic link expansion to provide additional context and information, and many more.

What is Discourse used for?

Discourse is a Community Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Engagement Management, Community Building and Collaboration .

What are the top features of Discourse?

Widgets, Alerts: popups & Notifications and Dashboard are some of the top features of Discourse.

Who uses Discourse?

Discourse is used by Computer Software, Research and Retail among other industries.

What are Discourse alternatives?

Crowded Community, Vanilla Forums, Packback and ONEsite are popular alternatives for Discourse.
lightning

Peers used Discourse for engagement management and community building

Discourse Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.61/5 ★

Read Reviews (3)
Analytics

4.50/5 ★

Read Reviews (17)
Custom Reports

3.58/5 ★

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.61/5 ★

Read Reviews (3)
Analytics

4.50/5 ★

Read Reviews (17)
Custom Reports

3.58/5 ★

Read Reviews (36)

Software Failure Risk Guidance

?

for Discourse

Overall Risk Meter

Low Medium High

Top Failure Risks for Discourse

Discourse Profile

Company Name

Discourse

Company Website

https://www.discourse.org/

HQ Location

Employees

1-10

Social

Twitter

Financials

SEED