HubSpot CRM Overview
HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using HubSpot CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot CRM.
HubSpot CRM Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot CRM works with different mediums / channels such as E-Mail. and Phone Calls.
HubSpot CRM's features include Templates, Personalization, Recording, etc. and HubSpot CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also HubSpot CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do." - Haley Irwin
HubSpot CRM, Less Annoying CRM, Teamgate CRM, ClickUp, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot CRM
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
HubSpot CRM Customer wins, Customer success stories, Case studies
How can HubSpot CRM enhance your Communication Management process?
How does HubSpot CRM address your Engagement Management Challenges?
How does HubSpot CRM address your Contact List Management Challenges?
How efficiently Does HubSpot CRM manage your Lead Tracking?
399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do. Testimonial By Haley Irwin |
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We needed a platform for our blog content, then marketing, and then customer service. Over time, we accumulated six products in addition to Salesforce, including Act-On, Mailchimp, Google Analytics, WordPress, and Zendesk. Testimonial By Stephanie Hunter |
|
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Haley Irwin Marketing Technology Manager Crunch Fitness |
Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do. Testimonial By Haley Irwin |
|
Stephanie Hunter COO and Co-Founder Ving |
We needed a platform for our blog content, then marketing, and then customer service. Over time, we accumulated six products in addition to Salesforce, including Act-On, Mailchimp, Google Analytics, WordPress, and Zendesk. Testimonial By Stephanie Hunter |
|
Elizabeth Archer Senior Manager, Marketing Operations Momentive |
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
FBA
Read more →Sandler - Professional Training & Coaching
Read more →Kaplan - Education
Read more →HubSpot CRM Tutorial for Beginners
Frequently Asked Questions(FAQ)
for HubSpot CRM
What is HubSpot CRM?
HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.
HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.
Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.
What is HubSpot CRM used for?
What are the top features of HubSpot CRM?
Who uses HubSpot CRM?
What are HubSpot CRM alternatives?
Where is HubSpot CRM located?
Peers used HubSpot CRM for communication management and engagement management
HubSpot CRM Competitors
HubSpot CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (1230) |
| Custom Reports | Read Reviews (5181) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (1230) |
| Custom Reports | Read Reviews (5181) |
HubSpot CRM Integrations
HubSpot CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot CRM
Software Failure Risk Guidance
?for HubSpot CRM
Overall Risk Meter
Top Failure Risks for HubSpot CRM
HubSpot, Inc News
HubSpot appoints Megan Hughes as JAPAC Managing Director to drive ... - adobo Magazine
HubSpot has appointed Megan Hughes as Managing Director & Vice President of Sales for the JAPAC region. With over 25 years in the tech sector, Hughes will drive HubSpot's growth strategy across key markets like Japan, Australia, and India. Her leadership aims to enhance HubSpot's AI-powered platform to help 28,000 businesses in the region scale and improve customer interactions.
HubSpot to Announce Third Quarter 2025 Financial Results on November 5, 2025 - 01net
HubSpot will announce its third quarter 2025 financial results on November 5, 2025, after U.S. markets close. A conference call will follow at 4:30 p.m. ET to discuss the results and business outlook.
MarketDesign Launches Optimization Engine for HubSpot Users - MarTech Cube
MarketDesign Consulting Inc. has launched the Optimization Engine for HubSpot Users, a service designed to enhance the value of HubSpot investments. It offers strategic guidance, platform cleanup, and execution to optimize HubSpot's CRM capabilities. The service includes comprehensive audits and tailored support, ensuring HubSpot aligns with business objectives and delivers measurable results.
Catsy PIM Launches Native HubSpot Integration - EIN News
Catsy has launched a native integration with HubSpot, enhancing CRM workflows for industrial sales teams by providing real-time product intelligence. This integration offers enriched product data, smart recommendations, and proactive account management, significantly improving quote accuracy and cross-sell revenue. Early adopters report a 40% increase in quote-to-order conversion rates and a 45% rise in cross-sell revenue.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
What benefits does HubSpot CRM offer for Social Media Management?