HubSpot CRM and ClickUp, An In-Depth Comparison 2026

Comparison Summary

HubSpot CRM: HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.

ClickUp: ClickUp aims to boost productivity by consolidating tasks, docs, goals, and chat into one app. Their mission is to replace multiple tools with a single solution.

This comparison report of HubSpot CRM vs. ClickUp is based on a specific set of business needs and context. The comparison uses 48849 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing HubSpot CRM and ClickUp

HubSpot CRM, Hubspot Sales Hub, Zoho CRM, etc., belong to a category of solutions that help CRM, whereas ClickUp, Monday.com, Adobe Workfront, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

HubSpot CRM covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.

ClickUp focuses on Workflow Management, Collaboration, Training & Onboarding, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

HubSpot CRM and ClickUp: Best activities based on customer satisfaction


HubSpot CRM in Action: Unique Activities

Why is HubSpot CRM the best choice for Communication Management?
HubSpot CRM offers comprehensive communication management capabilities, including email marketing, social media management, and automated workflows. It enables users to track email performance, schedule tasks, and integrate with other tools. nHowever, email tracking requires manual intervention, limiting its effectiveness for some users.nHubSpot also lacks the ability to send emails to multiple prospects simultaneously.
"...I like the integration to outlook, and the ability to send and track sequenced emails...." Peer review by User in Internet, Internet
How does HubSpot CRM address your Engagement Management Challenges?
HubSpot CRM facilitates engagement management by providing tools to track customer interactions, follow up on leads, and automate communication. It enables businesses to monitor website visits, email opens, and social media activity to understand customer behavior. A limitation is that some reporting features and email tracking capabilities may not meet all user needs.
"...Now we can track email opens, social media engagement, sales activities, phone calls, CTA clicks, etc...." Peer review by Jessica McCann
Why is HubSpot CRM the best choice for Contact List Management?
HubSpot CRM enables users to easily manage contact information, track sales activities, and segment lists for targeted communication. Features include call recording, email sequences, and contact history tracking. While HubSpot offers comprehensive contact management capabilities, limitations exist in creating filters and associating contacts with existing companies.
"...I can not only create lists here and manage contacts, but I can create landing pages, questionnaires and emails...." Peer review by User in Marketing and Advertising, Marketing and Advertising
What Are the key features of HubSpot CRM for Lead Tracking?
HubSpot CRM facilitates lead tracking and deal management. The system enables the monitoring of lead engagement on websites, email interactions, and deal progression. While the system offers basic lead tracking features, its capabilities for advanced lead categorization and sorting are limited.
"...Overally Hubspot has been a help to our team in tracking activity against prospects, effectiveness of email campaigns, sales pipeline, etc. ...." Peer review by Maggie W., Marketing , Marketing and Advertising
How does HubSpot CRM address your Social Media Management Challenges?
HubSpot CRM provides social media management capabilities, including scheduling, tracking, and analytics. It allows users to manage social media posts, campaigns, and monitor their performance from a single platform. Limitations include the availability of analytics and reporting features, which are only available in paid plans.
"...I have used it for blogging, social media management, lead generation, landing pages, email marketing, training...." Peer review by Rebecca Roebuck

ClickUp in Action: Unique Activities

What makes ClickUp ideal for Workflow Management?
ClickUp allows users to manage workflow in a customized way, fitting the needs of diverse teams and individuals. It provides a range of features for organizing tasks, tracking time, and integrating with other applications. ClickUp lacks pre-made templates to help users quickly set up workflows for specific project types.
"...You can easily customize your project workflow by adjusting how you categorize your specific phases for a project...." Peer review by Jacob T., Owner
What solutions does ClickUp provide for Collaboration?
ClickUp enables team members to collaborate on projects and tasks. It provides tools for task assignment, status tracking, and communication. ClickUp also offers various views, including Gantt charts and boards, for managing projects and sharing progress with clients. While ClickUp offers collaboration features, it currently lacks a collaborative way to share requirements matrices.
"...It's great to replace clint-side emailing and file sharing, while also facilitating collaboration...." Peer review by Loraina W, Founding Partner / Senior Designer
Why is ClickUp the best choice for Training & Onboarding?
ClickUp provides a straightforward interface that enables easy onboarding for new team members. The application allows for customization to suit different workflows. ClickUp may require some initial guidance for users to fully understand its capabilities.
"...What I like most about Clickup is that it is easy to use, onboarding was qucik and..." Peer review by Matt G, Customer Success Manager, Accounting

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list

enriching contact list



social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account




sales call management

call transcription


generation of new leads


content publishing

searching for content


campaign monitoring

campaign analytics


training & onboarding





sales document management

proposal & quote management

contract management





pipeline management


conversion management


relationship management




promotion management


discount management


social media marketing


business development


lead qualification

lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic

lead qualification: firmographic




knowledge management

creating knowledge base



account management


customer feedback management

measuring customer satisfaction

measuring net promoter score




opportunity management


sales review & feedback


database marketing


follower management


performance management



competitive intelligence


loyalty management

identify target customers


products & pricelist management




calendar management



segmentation and targeting


personalized marketing


courses & assessment

create learning path

track learning progress



rating and review management





trade show marketing



lifetime value management


outbound marketing


touchpoint management



revenue cycle management



conference call management


channel management



category management


advocacy management



motivation management




distribution management


community marketing



customer case management



international marketing





merger and acquisition



community building



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Build brand awareness

  • Improve visibility

  • Launch new products

  • Shorten ramp up time

  • Establish thought leadership

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • See 16 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Improve visibility

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve navigation

  • See 8 more

Business Setting

HubSpot CRM ClickUp
Peer score 4.4 4.7
Peer insights 41798 7051
Top industries
Information Technology And Services 18.0%
Marketing And Advertising 17.0%
Computer Software 12.0%
Marketing And Advertising 16.0%
Information Technology And Services 11.0%
Computer Software 10.0%
SMB and Mid-Market 91.0% 88.0%
Enterprise 9.0% 12.0%
Pricing HubSpot CRM

News

Latest HubSpot CRM news

HubSpot Smart CRM review: Comprehensive contact management for bigger businesses

HubSpot's Smart CRM offers comprehensive contact management for large businesses, featuring advanced AI tools and automation capabilities. The service includes Professional and Enterprise plans, with integrations available for Slack and Salesforce. Despite its high cost, the CRM's flexibility and extensive add-ons make it a strong choice for larger enterprises.

17/09/2026 - source

Latest ClickUp news

ClickUp Highlights Knowledge-Sharing Feature to Deepen Product Engagement - TipRanks

ClickUp is promoting its Skills feature, designed to capture and distribute institutional knowledge across teams. This tool allows for the embedding of brand assets and best-practice examples, enhancing workflow standardization. The feature aims to deepen product engagement and improve customer retention by integrating AI-enabled capabilities, positioning ClickUp competitively in the productivity software market.

19/09/2026 - source