Results reported in published case studies.
RobertNemec.com
Marketing And Advertising · Small
+161% e-shop orders
Smartlook helped RobertNemec.com boost conversion rates for their clients' e-commerce funnels. The agency used session recordings and heatmaps to analyze visitor behavior. They fixed funn...
Smartlook helped RobertNemec.com boost conversion rates for their clients' e-commerce funnels. The agency used session recordings and heatmaps to analyze visitor behavior. They fixed funnel problems and improved user onboarding. This led to a 161% increase in e-shop orders and half a million dollars in yearly revenue. Smartlook enabled better feature adoption and reduced churn for their clients.
Sewio
Information Technology And Services · Small
+276% clickthrough on the "Go to store" button
Smartlook heatmaps helped Sewio improve their website. Sewio used heatmaps to see where visitors clicked and where they dropped off. They moved call-to-action buttons above the fold and r...
Smartlook heatmaps helped Sewio improve their website. Sewio used heatmaps to see where visitors clicked and where they dropped off. They moved call-to-action buttons above the fold and removed sections that did not get clicks. As a result, clickthrough on the "Go to store" button increased by 276%. People clicked on success stories links 3.1 times more. Average time on page also went up. Sewio now uses Smartlook for all website updates.
In creative
Marketing And Advertising · Small
+161% conversions
In creative used Smartlook to analyze an underperforming e-shop's sales funnel. The agency found that high shipping costs at checkout caused most users to abandon their orders. By using S...
In creative used Smartlook to analyze an underperforming e-shop's sales funnel. The agency found that high shipping costs at checkout caused most users to abandon their orders. By using Smartlook's funnel analysis, In creative recommended lowering shipping prices and adding more pickup locations. These changes increased completed orders from 18% to 47% in just two months. The e-shop's yearly revenue grew by over half a million dollars, showing a 161% increase in conversions.
Elitedate
Internet · Small
−10% registration completions
Smartlook helped Elitedate fix a 10% drop in registration completions after a redesign. Using session recordings, Elitedate found the problem in 30 minutes and improved the registration p...
Smartlook helped Elitedate fix a 10% drop in registration completions after a redesign. Using session recordings, Elitedate found the problem in 30 minutes and improved the registration process. Completion rates rose from 55% to 63%, then up another 4% after mobile changes. Marketing costs dropped by 12%. Smartlook also helps Elitedate spot design issues and improve user experience faster.
Disivo
Computer Software · Small
300–400% rOI
Smartlook helped Disivo, a SaaS tool for e-commerce pricing, solve user behavior issues. Disivo used Smartlook events to track key actions like data export and pricing changes. This let t...
Smartlook helped Disivo, a SaaS tool for e-commerce pricing, solve user behavior issues. Disivo used Smartlook events to track key actions like data export and pricing changes. This let them quickly see if users followed instructions or skipped steps. Developers saved hours by not checking logs for every issue. Disivo reports a 300-400% ROI from using Smartlook, mainly by saving developer time and improving support.
Alza.cz
Consumer Electronics · Very Large
Smartlook helped Alza.cz, a top global e-commerce electronics retailer, solve slow analytics and improve conversion rates. Before Smartlook, Alza's teams waited weeks for Google Analytics...
Smartlook helped Alza.cz, a top global e-commerce electronics retailer, solve slow analytics and improve conversion rates. Before Smartlook, Alza's teams waited weeks for Google Analytics data, delaying decisions. With Smartlook, every department quickly accessed session recordings, events, and funnels. Filtering and retroactive event tracking saved time and money. Alza's UX, product, and content teams now analyze user behavior faster, boosting conversions and reducing churn.
