Smartlook Overview
This is a summary of the comprehensive capabilities and benefits of Smartlook based on over 3539 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Smartlook, Lucky Orange, Mouseflow, Inspectlet, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Smartlook is right for your needs? Our Cuspera AI engine can evaluate how Smartlook fits your specific business needs, industry, and context. Get your personalized assessment report today.
Smartlook supports business activities such as:
- Engagement Management
- Training & Onboarding
- Helpdesk Management
- Products & Pricelist Management
- Rating And Review Management
Smartlook can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Launch New Products, etc. It can help manage these activities if you use Website and Mobile for these needs. As a solution, Smartlook's capabilities include Recording, Personalization, Dashboard, etc.
Smartlook was founded in 2016. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such... evidence-based decision-making, we’re sure that our actions serve our users in the best way possible. " - Milena Brum
Cuspera Reviews
13 buyers and buying teams have used Cuspera to assess how well Smartlook solved their Conversion Rate Optimization needs. Cuspera uses 3539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Smartlook.
Use Cases
Peers recommend Engagement Management , Training & Onboarding , Helpdesk Management , as the business use cases that they have been most satisfied while using Smartlook.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management with Website |
4.95/5 ★ |
"...The recordings are the best feature, it shows how the users are interacting with our website...." Peer review by Arun K, MD |
engaging and following up |
4.83/5 ★ |
"...Heatmaps are an extremely useful way to find out where people are engaging with your website and how they navigate...." Peer review by Simon M, Director |
Training & Onboarding with Mobile |
4.75/5 ★ |
"...With the heatmap we discover these gaps and our development team solve it...." Peer review by Caio A |
Helpdesk Management |
2.87/5 ★ |
"...We can also recommend your customer service – whenever we faced a problem, someone from support helped us a lot...." Testimonial by Hazal Bulut, Quality Assurance Tester, Vertigo Games |
PEER EXPERIENCES | |
---|---|
Engagement Management with Website |
4.95/5 ★ |
"...The recordings are the best feature, it shows how the users are interacting with our website...." Peer review by Arun K, MD |
|
engaging and following up |
4.95/5 ★ |
Training & Onboarding with Mobile |
4.75/5 ★ |
"...With the heatmap we discover these gaps and our development team solve it...." Peer review by Caio A |
|
Helpdesk Management |
2.87/5 ★ |
"...We can also recommend your customer service – whenever we faced a problem, someone from support helped us a lot...." Testimonial by Hazal Bulut, Quality Assurance Tester, Vertigo Games |
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3539 insights from peers and experts to help you assess how these Smartlook use cases fit your Conversion Rate Optimization needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such evidence-based decision-making, we’re sure that o...ur actions serve our users in the best way possible. |
|
We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. |
|
Instinct can be useful. But only as initial hunch about what’s happening. That doesn’t mean we’ll start fixing things right away as our first guess might be wrong. Testimonial By Michal Baturko Olbert |
CUSTOMERS | TESTIMONIALS |
---|---|
Milena Brum Full Stack Developer AstroPay |
I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such evidence-based decision-making, we’re sure that o...ur actions serve our users in the best way possible. |
Hazal Bulut Quality Assurance Tester Vertigo Games |
We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. |
Michal Baturko Olbert CMO In creative |
Instinct can be useful. But only as initial hunch about what’s happening. That doesn’t mean we’ll start fixing things right away as our first guess might be wrong. Testimonial By Michal Baturko Olbert |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study AstroPayRead More |
|
Case Study ElitedateRead More |
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Case Study Kiwi.comRead More |
Frequently Asked Questions(FAQ)
for Smartlook
What is Smartlook?
What is Smartlook used for?
What are the top features of Smartlook?
Who uses Smartlook?
What are Smartlook alternatives?
Where is Smartlook located?
Popular Business Setting
for Smartlook
Top Industries
- Marketing and Advertising
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Smartlook Alternatives
Peer and Expert Opinion on Features
for Smartlook
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (492) |
Personalization | Read Reviews (53) |
Dashboard | Read Reviews (44) |
Landing page | Read Reviews (31) |
Widgets | Read Reviews (13) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (492) |
Personalization | Read Reviews (53) |
Dashboard | Read Reviews (44) |
Landing page | Read Reviews (31) |
Widgets | Read Reviews (13) |
IT and Other Capabilities
for Smartlook
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (654) |
Data Export | Read Reviews (566) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (654) |
Data Export | Read Reviews (566) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (230) |
Email Support | Read Reviews (12) |
Phone Support | Read Reviews (13) |
Chat Support | Read Reviews (20) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (230) |
Email Support | Read Reviews (12) |
Phone Support | Read Reviews (13) |
Chat Support | Read Reviews (20) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (277) |
Custom Reports | Read Reviews (482) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (277) |
Custom Reports | Read Reviews (482) |
Software Failure Risk Guidance
?for Smartlook
Overall Risk Meter
Top Failure Risks for Smartlook
Vendor Profile Details
HQ Location
Lidicka 2030/20 602 00 Brno Czech Republic (European Union)
Employees
11-50
Social
Financials
SERIES A