Smartlook Overview

Smartlook is a conversion rate optimization platform to analyze user behavior in different possible ways. It helps to enhance customer relationships and increase sales and revenue.

Smartlook records users on websites and mobile apps. It analyses both websites and mobile apps to understand user behavior, trends, and bugs in detail all of which helps to make better data-driven decisions. It provides website analytics that helps to understand where users struggle on the website and how to increase conversions. Similar analytics are available for mobile apps also.

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Smartlook solved their Conversion Rate Optimization needs. Cuspera uses 3539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Smartlook.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Navigation
  • Reduce Bounce
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Training & Onboarding , Helpdesk Management , as the business use cases that they have been most satisfied while using Smartlook.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Website

4.95/5

Read Reviews (140)

"...When we redesigned our website, we had no way of measuring metrics and knowing if our layout was keeping visitors engaged...." Peer review by Joel L, Owner
engaging and following up

4.83/5

Read Reviews (27)

Training & Onboarding with Mobile

4.75/5

Read Reviews (36)

"...Every development team followed an iterative process and supported their decisions with data from Smartlook...." Case Study AstroPay
Helpdesk Management

2.87/5

Read Reviews (20)

"...Smartlook & the CCPA | Smartlook Help Center...." Smartlook & the CCPA
PEER EXPERIENCES
Engagement Management with Website

4.95/5

Read Reviews (140)

"...When we redesigned our website, we had no way of measuring metrics and knowing if our layout was keeping visitors engaged...." Peer review by Joel L, Owner
engaging and following up

4.95/5

Read Reviews (27)

Training & Onboarding with Mobile

4.75/5

Read Reviews (36)

"...Every development team followed an iterative process and supported their decisions with data from Smartlook...." Case Study AstroPay
Helpdesk Management

2.87/5

Read Reviews (20)

"...Smartlook & the CCPA | Smartlook Help Center...." Smartlook & the CCPA

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3539 insights from peers and experts to help you assess how these Smartlook use cases fit your Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

David Agajanian

product manager

Disqo

After implementing insights retrieved from Smartlook, 20% more people were able to finish their registration successfully. Testimonial By David Agajanian

Milena Brum

Full Stack Developer

AstroPay

I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such evidence-based decision-making, we’re sure that o...ur actions serve our users in the best way possible.

Testimonial By Milena Brum

Jere Seppala

Chief Technology Officer and a co-founder

Hookle

We tried UXCam, but the company’s pricing was hidden in a way. Thus we continued searching for and evaluating other available options in the market. Luckily, we found Smartlook that also supports Flutter technology. As it happens, Smartlook came out on top for us as a great investment with clear, s...traightforward pricing.

Testimonial By Jere Seppala
CUSTOMERS TESTIMONIALS

David Agajanian

product manager

Disqo

After implementing insights retrieved from Smartlook, 20% more people were able to finish their registration successfully. Testimonial By David Agajanian

Milena Brum

Full Stack Developer

AstroPay

I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such evidence-based decision-making, we’re sure that o...ur actions serve our users in the best way possible.

Testimonial By Milena Brum

Jere Seppala

Chief Technology Officer and a co-founder

Hookle

We tried UXCam, but the company’s pricing was hidden in a way. Thus we continued searching for and evaluating other available options in the market. Luckily, we found Smartlook that also supports Flutter technology. As it happens, Smartlook came out on top for us as a great investment with clear, s...traightforward pricing.

Testimonial By Jere Seppala

Case Studies

COMPANY CASE STUDIES
Case Study StoragePug

How Smartlook became a perfect alternative to Hotjar for StoragePug

Read More
Case Study Elitedate

How Elitedate made its marketing 12% cheaper with Smartlook

Read More
Case Study Hookle

With Smartlook, Hookle saves 10 hours weekly on bug reproduction and provides excellent customer support

Read More

Popular Business Setting

for Smartlook

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Smartlook to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Smartlook

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.46/5

Read Reviews (492)
Personalization

4.04/5

Read Reviews (53)
Dashboard

3.04/5

Read Reviews (44)
Landing page

4.94/5

Read Reviews (31)
Widgets

3.51/5

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

3.46/5

Read Reviews (492)
Personalization

4.04/5

Read Reviews (53)
Dashboard

3.04/5

Read Reviews (44)
Landing page

4.94/5

Read Reviews (31)
Widgets

3.51/5

Read Reviews (13)

IT and Other Capabilities

for Smartlook

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.54/5

Read Reviews (654)
Data Export

3.43/5

Read Reviews (566)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.54/5

Read Reviews (654)
Data Export

3.43/5

Read Reviews (566)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.93/5

Read Reviews (230)
Email Support

3.15/5

Read Reviews (12)
Phone Support

2.89/5

Read Reviews (13)
Chat Support

2.31/5

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.93/5

Read Reviews (230)
Email Support

3.15/5

Read Reviews (12)
Phone Support

2.89/5

Read Reviews (13)
Chat Support

2.31/5

Read Reviews (20)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (277)
Custom Reports

4.07/5

Read Reviews (482)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (277)
Custom Reports

4.07/5

Read Reviews (482)

Software Failure Risk Guidance

?

for Smartlook

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartlook

Vendor Profile Details

Company Name

Smartlook

Company Website

https://www.smartlook.com/

Year Founded

2016

HQ Location

Lidicka 2030/20 602 00 Brno Czech Republic (European Union)

Employees

11-50

Social

Financials

Seed