Smartlook Overview

Smartlook provides product analytics and visual user insights for websites and mobile apps, trusted by over 2800 paying organizations. It is easy to use.

Use Cases

Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartlook.

Other use cases:

  • Products & Pricelist Management
  • Rating And Review Management
  • Content Management
  • Campaign Management
  • Digital Marketing
  • Contacts History
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Smartlook.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Navigation
  • Reduce Bounce
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Smartlook Use-Cases and Business Priorities: Customer Satisfaction Data

Smartlook works with different mediums / channels such as Website. and Mobile.

Smartlook's features include Recording, Personalization, Dashboard, etc. and Smartlook support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Smartlook analytics capabilities include Analytics, and Custom Reports.

Reviews

"We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in... terms of development are real time-savers. We can also recommend your customer service – whenever we faced a problem, someone from support helped us a lot." - Hazal Bulut

Smartlook, Convert Experiences, Yieldify Conversion Platform, Kameleoon, WalkMe Digital Adoption Platform, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Smartlook

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Smartlook is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Smartlook Use Cases

What Are the key features of Smartlook for Engagement Management?

What Are the key features of Smartlook for Onboarding?

What makes Smartlook ideal for Helpdesk Management?

Why is Smartlook the best choice for Products & Pricelist Management?

How can Smartlook optimize your Rating And Review Management Workflow?

39+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Smartlook solved their Conversion Rate Optimization needs. Cuspera uses 3539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Smartlook testimonial

Hazal Bulut

Quality Assurance Tester

Vertigo Games

We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot.

Testimonial By Hazal Bulut
Smartlook testimonial

Radek Novak

founder

Elitedate

We’d probably do a new layout, move elements around, try to put everything into one column and add or remove form fields. Testimonial By Radek Novak
Smartlook testimonial

Michal Baturko Olbert

CMO

In creative

Instinct can be useful. But only as initial hunch about what’s happening. That doesn’t mean we’ll start fixing things right away as our first guess might be wrong. Testimonial By Michal Baturko Olbert
CUSTOMERS TESTIMONIALS
Smartlook testimonial

Hazal Bulut

Quality Assurance Tester

Vertigo Games

We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot.

Testimonial By Hazal Bulut
Smartlook testimonial

Radek Novak

founder

Elitedate

We’d probably do a new layout, move elements around, try to put everything into one column and add or remove form fields. Testimonial By Radek Novak
Smartlook testimonial

Michal Baturko Olbert

CMO

In creative

Instinct can be useful. But only as initial hunch about what’s happening. That doesn’t mean we’ll start fixing things right away as our first guess might be wrong. Testimonial By Michal Baturko Olbert

Case Studies

COMPANY INDUSTRY CASE STUDIES
Smartlook case study
Financial Services
Financial Services
Case Study AstroPay

Smartlook helped the AstroPay team spot problems in the cryptocurrency purchase process.

Read More
Smartlook case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Kiwi.com

How Kiwi.com use Smartlook to verify bugs and issues that the customers report.

Read More
Smartlook case study
Marketing and Advertising
Marketing and Advertising
Case Study In creative

How an In creative used Smartlook to increase e-shop orders by 161 %

Read More

Video

Smartlook - A new era in user analytics has arrived

Video Thumbnail

Frequently Asked Questions(FAQ)

for Smartlook

What is Smartlook?

Smartlook is a conversion rate optimization platform to analyze user behavior in different possible ways. It helps to enhance customer relationships and increase sales and revenue.

Smartlook records users on websites and mobile apps. It analyses both websites and mobile apps to understand user behavior, trends, and bugs in detail all of which helps to make better data-driven decisions. It provides website analytics that helps to understand where users struggle on the website and how to increase conversions. Similar analytics are available for mobile apps also.

What is Smartlook used for?

Smartlook is a Conversion Rate Optimization Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Onboarding and Helpdesk Management .

What are the top features of Smartlook?

Recording, Personalization and Dashboard are some of the top features of Smartlook.

Who uses Smartlook?

Smartlook is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Smartlook alternatives?

Where is Smartlook located?

Smartlook is headquartered at Lidicka 2030/20 602 00 Brno Czech Republic (European Union).
lightning

Peers used Smartlook for engagement management and onboarding

Smartlook Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (277)
Custom Reports

4.07/5

Read Reviews (482)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (277)
Custom Reports

4.07/5

Read Reviews (482)

Software Failure Risk Guidance

?

for Smartlook

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartlook

Smartlook Profile

Company Name

Smartlook

Company Website

https://www.smartlook.com/

Year Founded

2016

HQ Location

Lidicka 2030/20 602 00 Brno Czech Republic (European Union)

Employees

11-50

Social

Financials

SERIES A