Smartlook Overview

Smartlook provides product analytics and visual user insights for websites and mobile apps, trusted by over 2800 paying organizations. It is easy to use.

Use Cases

Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartlook.

Other use cases:

  • Products & Pricelist Management
  • Rating And Review Management
  • Content Management
  • Campaign Management
  • Digital Marketing
  • Contacts History
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Smartlook.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Navigation
  • Reduce Bounce
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Smartlook Use-Cases and Business Priorities: Customer Satisfaction Data

Smartlook works with different mediums / channels such as Website, and Mobile,

Smartlook's features include Recording, Personalization, Dashboard, etc.

Reviews

"We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps ...stopped appearing properly on our websites, the hot spots were not in the right places (i.e. next to the button rather than on the button)." - Ana Batista

Smartlook, Lucky Orange, Mouseflow, Inspectlet, Label Insight, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Smartlook

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Smartlook is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Smartlook Use Cases

What makes Smartlook ideal for Engagement Management?

What benefits does Smartlook offer for Onboarding?

How can Smartlook optimize your Helpdesk Management Workflow?

How does Smartlook facilitate Products & Pricelist Management?

What makes Smartlook ideal for Rating And Review Management?

39+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Smartlook solved their Conversion Rate Optimization needs. Cuspera uses 3539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Smartlook testimonial

Ana Batista

Director of Design

StoragePug

We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps stopped appearing properly on our websites, the ho...t spots were not in the right places (i.e. next to the button rather than on the button).

Testimonial By Ana Batista
Smartlook testimonial

David Agajanian

product manager

Disqo

After implementing insights retrieved from Smartlook, 20% more people were able to finish their registration successfully. Testimonial By David Agajanian
Smartlook testimonial

Milena Brum

Full Stack Developer

AstroPay

I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such evidence-based decision-making, we’re sure that o...ur actions serve our users in the best way possible.

Testimonial By Milena Brum
CUSTOMERS TESTIMONIALS
Smartlook testimonial

Ana Batista

Director of Design

StoragePug

We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps stopped appearing properly on our websites, the ho...t spots were not in the right places (i.e. next to the button rather than on the button).

Testimonial By Ana Batista
Smartlook testimonial

David Agajanian

product manager

Disqo

After implementing insights retrieved from Smartlook, 20% more people were able to finish their registration successfully. Testimonial By David Agajanian
Smartlook testimonial

Milena Brum

Full Stack Developer

AstroPay

I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such evidence-based decision-making, we’re sure that o...ur actions serve our users in the best way possible.

Testimonial By Milena Brum

Case Studies

COMPANY INDUSTRY CASE STUDIES
Smartlook case study
Computer & Network Security
Computer & Network Security
Case Study Vertigo Games

Vertigo Games uses Smartlook to improve the mobile game development

Read More
Smartlook case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Kiwi.com

How Kiwi.com use Smartlook to verify bugs and issues that the customers report.

Read More
Smartlook case study
Information Technology and Services
Information Technology and Services
Case Study Disqo

Smartlook users at Disqo developed a well-oiled machine on how to get rid of bugs

Read More

Video

Smartlook - A new era in user analytics has arrived

Video Thumbnail

Frequently Asked Questions(FAQ)

for Smartlook

What is Smartlook?

Smartlook is a conversion rate optimization platform to analyze user behavior in different possible ways. It helps to enhance customer relationships and increase sales and revenue.

Smartlook records users on websites and mobile apps. It analyses both websites and mobile apps to understand user behavior, trends, and bugs in detail all of which helps to make better data-driven decisions. It provides website analytics that helps to understand where users struggle on the website and how to increase conversions. Similar analytics are available for mobile apps also.

What is Smartlook used for?

Smartlook is a Conversion Rate Optimization Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Onboarding and Helpdesk Management .

What are the top features of Smartlook?

Recording, Personalization and Dashboard are some of the top features of Smartlook.

Who uses Smartlook?

Smartlook is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Smartlook alternatives?

Lucky Orange, Mouseflow, Inspectlet and Label Insight are popular alternatives for Smartlook.

Where is Smartlook located?

Smartlook is headquartered at Lidicka 2030/20 602 00 Brno Czech Republic (European Union).
lightning

Peers used Smartlook for engagement management and onboarding

Smartlook Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.27/5 ★

Read Reviews (277)
Custom Reports

4.07/5 ★

Read Reviews (482)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.27/5 ★

Read Reviews (277)
Custom Reports

4.07/5 ★

Read Reviews (482)

Software Failure Risk Guidance

?

for Smartlook

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartlook

Smartlook Profile

Company Name

Smartlook

Company Website

https://www.smartlook.com/

Year Founded

2016

HQ Location

Lidicka 2030/20 602 00 Brno Czech Republic (European Union)

Employees

11-50

Social

Financials

SERIES A