WalkMe Digital Adoption Platform Overview

WalkMe™ - Digital Adoption Platform simplifies experiences and eliminates friction in applications and workflows. Business goals are reached faster with WalkMe DAP.

Use Cases

Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using WalkMe Digital Adoption Platform.

Other use cases:

  • Workflow Management
  • Lead Analytics
  • Customer Feedback Management
  • Coaching
  • Knowledge Management
  • Generation Of New Leads
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using WalkMe Digital Adoption Platform.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Navigation
  • Shorten Ramp Up Time
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Improve Stakeholder Relations
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WalkMe Digital Adoption Platform Use-Cases and Business Priorities: Customer Satisfaction Data

WalkMe Digital Adoption Platform's features include Ticketing, Personalization, Feedback Surveys, etc.

Reviews

"We would not have been able to grow so quickly without the help of WalkMe’s Digital Adoption Platform. It’s a vital tool in our support team’s everyday working life—so much so that it’s built into our everyday working processes." - Ash Hall

WalkMe Digital Adoption Platform, Algolia, Pendo, Amplitude Analytics, Whatfix, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WalkMe Digital Adoption Platform

Top Industries

  • Computer Software
  • Information Technology and Services
  • Research

Popular in

  • Enterprise
  • Mid Market
  • Small Business

WalkMe Digital Adoption Platform is popular in Computer Software, Information Technology And Services, and Research and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on WalkMe Digital Adoption Platform Use Cases

How does WalkMe Digital Adoption Platform address your Engagement Management Challenges?

What makes WalkMe Digital Adoption Platform ideal for Onboarding?

What solutions does WalkMe Digital Adoption Platform provide for Helpdesk Management?

How does WalkMe Digital Adoption Platform facilitate Workflow Management?

What makes WalkMe Digital Adoption Platform ideal for Lead Analytics?

54+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well WalkMe Digital Adoption Platform solved their Conversion Rate Optimization needs. Cuspera uses 3787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
WalkMe Digital Adoption Platform testimonial

Ash Hall

Director & Product Owner

Nomisma

We would not have been able to grow so quickly without the help of WalkMe’s Digital Adoption Platform. It’s a vital tool in our support team’s everyday working life—so much so that it’s built into our everyday working processes. Testimonial By Ash Hall
WalkMe Digital Adoption Platform testimonial

Nikolaj Høstmark Petersen

Head of Business Change Management, Communication and Performance in Global HR

Arla Foods

We want our employees to focus on our core business activities and not multiple HR processes and procedures—and WalkMe helps us do just that. Testimonial By Nikolaj Høstmark Petersen
WalkMe Digital Adoption Platform testimonial

Maurice Weiss

Corporate CRM Project Management and Change Manager

DB Schenker

WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss
CUSTOMERS TESTIMONIALS
WalkMe Digital Adoption Platform testimonial

Ash Hall

Director & Product Owner

Nomisma

We would not have been able to grow so quickly without the help of WalkMe’s Digital Adoption Platform. It’s a vital tool in our support team’s everyday working life—so much so that it’s built into our everyday working processes. Testimonial By Ash Hall
WalkMe Digital Adoption Platform testimonial

Nikolaj Høstmark Petersen

Head of Business Change Management, Communication and Performance in Global HR

Arla Foods

We want our employees to focus on our core business activities and not multiple HR processes and procedures—and WalkMe helps us do just that. Testimonial By Nikolaj Høstmark Petersen
WalkMe Digital Adoption Platform testimonial

Maurice Weiss

Corporate CRM Project Management and Change Manager

DB Schenker

WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss

Case Studies

COMPANY INDUSTRY CASE STUDIES
WalkMe Digital Adoption Platform case study
Hospital & Health Care
Hospital & Health Care
Case Study Christus Health

Christus Health uses WalkMe Digital Adoption Platform to roll out crucial technology to health care professionals.

Read More
WalkMe Digital Adoption Platform case study
Human Resources
Human Resources
Case Study Employment Hero

Employment Hero uses WalkMe to boost productivity, engagement, and feature adoption.

Read More
WalkMe Digital Adoption Platform case study
Information Technology and Services
Information Technology and Services
Case Study Triangel

Triangel Leverages WalkMe’s Interactive Self-Service Help System to Reduce Support Requests and Significantly Boost Sale.

Read More

Video

How WalkMe Digital Adoption Platform Works

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Frequently Asked Questions(FAQ)

for WalkMe Digital Adoption Platform

What is WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform (DAP) is used to simplify user experience using insights, engagement and guidance capabilities. It helps to improve sales & revenue and ROI.

WalkMe DPA assists to meet the needs of employees and customers. Its technology places a transparency on top of all applications, allowing businesses to gain insights into user behavior and create in-application experiences that empower users to be more productive and efficient

DPA collects and analyses the usage data and finds out the users struggle and helps with data-driven decisions and champion transformational change. It drives clients activity with in-application and cross-application guiding them step by step. It assists in move from responsive to proactive user engagement by understanding the client needs and giving customized direction so that the clients never need to look for help again. DPA simplifies the user experience by eliminating empty clicks and automate ordinary tasks.

What is WalkMe Digital Adoption Platform used for?

WalkMe Digital Adoption Platform is a Conversion Rate Optimization Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Onboarding and Helpdesk Management .

What are the top features of WalkMe Digital Adoption Platform?

Ticketing, Personalization and Feedback surveys are some of the top features of WalkMe Digital Adoption Platform.

Who uses WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform is used by Computer Software, Information Technology And Services and Research among other industries.

What are WalkMe Digital Adoption Platform alternatives?

Algolia, Pendo, Amplitude Analytics and Whatfix are popular alternatives for WalkMe Digital Adoption Platform.

Where is WalkMe Digital Adoption Platform located?

WalkMe Digital Adoption Platform is headquartered at 525 Market St, Floor 37,San Francisco, CA 94105.
lightning

Peers used WalkMe Digital Adoption Platform for engagement management and onboarding

WalkMe Digital Adoption Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (37)
Analytics

4.56/5

Read Reviews (275)
Custom Reports

4.42/5

Read Reviews (356)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (37)
Analytics

4.56/5

Read Reviews (275)
Custom Reports

4.42/5

Read Reviews (356)

Software Failure Risk Guidance

?

for WalkMe Digital Adoption Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for WalkMe Digital Adoption Platform

WalkMe News

SAP Completes Acquisition of WalkMe

SAP has completed the acquisition of WalkMe.

11/09/2024 - source

SAP Completes Acquisition of WalkMe

SAP has completed the acquisition of WalkMe.

11/09/2024 - source

WalkMe Doubles Down on AI Innovation, Enhances WalkMe(X) - MarTech Cube

WalkMe (NASDAQ: WKME), a leading provider of digital adoption solutions for effectively navigating technology change, today announced new ...

18/08/2024 - source

WalkMe Profile

Company Name

WalkMe

Company Website

https://www.walkme.com/

Year Founded

2011

HQ Location

525 Market St, Floor 37,San Francisco, CA 94105

Employees

501-1000

Social

Financials

SERIES G