WalkMe Digital Adoption Platform Overview
This is a summary of the comprehensive capabilities and benefits of WalkMe Digital Adoption Platform based on over 3787 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
WalkMe Digital Adoption Platform, Algolia, UserIQ, Pendo, Amplitude Analytics, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if WalkMe Digital Adoption Platform is right for your needs? Our Cuspera AI engine can evaluate how WalkMe Digital Adoption Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
WalkMe Digital Adoption Platform supports business activities such as:
- Engagement Management
- Training & Onboarding
- Helpdesk Management
- Workflow Management
- Lead Analytics
WalkMe Digital Adoption Platform can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Increase Sales & Revenue, Scale Best Practices, etc. As a solution, WalkMe Digital Adoption Platform's capabilities include Ticketing, Personalization, Feedback Surveys, etc.
WalkMe Digital Adoption Platform was founded in 2011. Computer Software Vertical is its biggest customer base.
Reviews
"WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. " - Maurice Weiss
Cuspera Reviews
29 buyers and buying teams have used Cuspera to assess how well WalkMe Digital Adoption Platform solved their Conversion Rate Optimization needs. Cuspera uses 3787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using WalkMe Digital Adoption Platform.
Use Cases
Peers recommend Engagement Management , Training & Onboarding , Helpdesk Management , as the business use cases that they have been most satisfied while using WalkMe Digital Adoption Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.91/5 ★ |
"...WalkMe helps us increase user adoption and engagement of our tools and supports our overall digital transformation strategy. ..." Case Study Robert Half |
| engaging and following up |
4.90/5 ★ |
"...We are working with customers that are now able to use WalkMe to train their colleagues and boost our overall engagement...." Peer review by Johnny Page, Customer Success Enthusiast, Silvertrac |
| Training & Onboarding |
4.83/5 ★ |
"...We were able to onboard customers much faster after deploying WalkMe, allowing CS to focus on renewal and expansion with existing customers. ...." Peer review by Verified Reviewer, Computer Software |
| Helpdesk Management |
4.93/5 ★ |
"...I love how easy it is to integrate outside content like videos, help desk articles, webpages, etc...." Peer review by Verified Reviewer, Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.91/5 ★ |
"...WalkMe helps us increase user adoption and engagement of our tools and supports our overall digital transformation strategy. ..." Case Study Robert Half |
|
| engaging and following up |
4.91/5 ★ |
| Training & Onboarding |
4.83/5 ★ |
"...We were able to onboard customers much faster after deploying WalkMe, allowing CS to focus on renewal and expansion with existing customers. ...." Peer review by Verified Reviewer, Computer Software |
|
| Helpdesk Management |
4.93/5 ★ |
"...I love how easy it is to integrate outside content like videos, help desk articles, webpages, etc...." Peer review by Verified Reviewer, Computer Software |
|
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3787 insights from peers and experts to help you assess how these WalkMe Digital Adoption Platform use cases fit your Conversion Rate Optimization needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss |
|
When we looked at the heat map of customer use, we were able to see that they were heavily using the WalkMe tools. Testimonial By Nancy Rivas |
|
WalkMe guides the user inside the solution, not outside of it. It is available everywhere, and it is used at the preferred pace of the user. We compared WalkMe with other products of the same approach. Only WalkMe had the proficiency and extensibility that we needed. Testimonial By Jan Ståle Gjerding |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Maurice Weiss Corporate CRM Project Management and Change Manager DB Schenker |
WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss |
|
Nancy Rivas Social Media & Communications Strategist Intacct |
When we looked at the heat map of customer use, we were able to see that they were heavily using the WalkMe tools. Testimonial By Nancy Rivas |
|
Jan Ståle Gjerding Product Manager Triangel |
WalkMe guides the user inside the solution, not outside of it. It is available everywhere, and it is used at the preferred pace of the user. We compared WalkMe with other products of the same approach. Only WalkMe had the proficiency and extensibility that we needed. Testimonial By Jan Ståle Gjerding |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Epos NowRead More |
|
Case Study Echo360Read More |
|
Case Study NomismaRead More |
Frequently Asked Questions(FAQ)
for WalkMe Digital Adoption Platform
What is WalkMe Digital Adoption Platform?
What is WalkMe Digital Adoption Platform used for?
What are the top features of WalkMe Digital Adoption Platform?
Who uses WalkMe Digital Adoption Platform?
What are WalkMe Digital Adoption Platform alternatives?
Where is WalkMe Digital Adoption Platform located?
Popular Business Setting
for WalkMe Digital Adoption Platform
Top Industries
- Computer Software
- Information Technology and Services
- Research
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used WalkMe Digital Adoption Platform to Acquire customers and Enhance customer relationships
WalkMe Digital Adoption Platform Alternatives
Peer and Expert Opinion on Features
for WalkMe Digital Adoption Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (75) |
| Personalization | Read Reviews (72) |
| Feedback surveys | Read Reviews (30) |
| Dashboard | Read Reviews (22) |
| Recording | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (75) |
| Personalization | Read Reviews (72) |
| Feedback surveys | Read Reviews (30) |
| Dashboard | Read Reviews (22) |
| Recording | Read Reviews (15) |
IT and Other Capabilities
for WalkMe Digital Adoption Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (82) |
| Data Import | Read Reviews (182) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (82) |
| Data Import | Read Reviews (182) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (171) |
| Email Support | Read Reviews (120) |
| Phone Support | Read Reviews (195) |
| 24/7 Support | Read Reviews (914) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (171) |
| Email Support | Read Reviews (120) |
| Phone Support | Read Reviews (195) |
| 24/7 Support | Read Reviews (914) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (275) |
| Custom Reports | Read Reviews (356) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (275) |
| Custom Reports | Read Reviews (356) |
Software Failure Risk Guidance
?for WalkMe Digital Adoption Platform
Overall Risk Meter
Top Failure Risks for WalkMe Digital Adoption Platform
Vendor Profile Details
HQ Location
525 Market St, Floor 37,San Francisco, CA 94105
Employees
501-1000
Social
Financials
SERIES G
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