WalkMe Digital Adoption Platform Overview

WalkMe™ - Digital Adoption Platform simplifies experiences and eliminates friction in applications and workflows. Business goals are reached faster with WalkMe DAP.

Use Cases

Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using WalkMe Digital Adoption Platform.

Other use cases:

  • Workflow Management
  • Lead Analytics
  • Customer Feedback Management
  • Coaching
  • Knowledge Management
  • Generation Of New Leads
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using WalkMe Digital Adoption Platform.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Navigation
  • Shorten Ramp Up Time
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Improve Stakeholder Relations
See all business priorities See less business priorities

WalkMe Digital Adoption Platform Use-Cases and Business Priorities: Customer Satisfaction Data

WalkMe Digital Adoption Platform's features include Ticketing, Personalization, Feedback Surveys, etc. and WalkMe Digital Adoption Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also WalkMe Digital Adoption Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having a way to communicate with our end users and our administrators while they’re in the product is really exciting. WalkMe lets us cater our messaging to the right audience and hit them at the right time." - Annabel Thompson

WalkMe Digital Adoption Platform, Algolia, Pendo, Amplitude Analytics, Whatfix, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WalkMe Digital Adoption Platform

Top Industries

  • Computer Software
  • Information Technology and Services
  • Research

Popular in

  • Enterprise
  • Mid Market
  • Small Business

WalkMe Digital Adoption Platform is popular in Computer Software, Information Technology And Services, and Research and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on WalkMe Digital Adoption Platform Use Cases

What benefits does WalkMe Digital Adoption Platform offer for Engagement Management?

How efficiently Does WalkMe Digital Adoption Platform manage your Onboarding?

How does WalkMe Digital Adoption Platform facilitate Helpdesk Management?

What makes WalkMe Digital Adoption Platform ideal for Workflow Management?

How can WalkMe Digital Adoption Platform optimize your Lead Analytics Workflow?

54+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well WalkMe Digital Adoption Platform solved their Conversion Rate Optimization needs. Cuspera uses 3787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
WalkMe Digital Adoption Platform testimonial

Annabel Thompson

Senior Customer Marketing Executive

Employment Hero

Having a way to communicate with our end users and our administrators while they’re in the product is really exciting. WalkMe lets us cater our messaging to the right audience and hit them at the right time. Testimonial By Annabel Thompson
WalkMe Digital Adoption Platform testimonial

Jim O’Neil

Chief Product and Strategy Officer

Achieve3000

With hundreds of thousands of educators using Achieve3000’s solutions every school year, we were looking for a new way to approach training and to ensure all our users had the answers they were looking for at their fingertips. In just a few short months, we’ve doubled the Walk-Thrus we provide and ...added over 200 resources for educators. We’re already receiving great feedback and seeing great results!

Testimonial By Jim O’Neil
WalkMe Digital Adoption Platform testimonial

Matt Darrow

VP of Product

Zuora

Using WalkMe during the demo experience has helped us learn so much about our buyer, because our prospects vary across industry and market segments, understanding their personas and use cases helps us prioritize leads and which deals to attack. Testimonial By Matt Darrow
CUSTOMERS TESTIMONIALS
WalkMe Digital Adoption Platform testimonial

Annabel Thompson

Senior Customer Marketing Executive

Employment Hero

Having a way to communicate with our end users and our administrators while they’re in the product is really exciting. WalkMe lets us cater our messaging to the right audience and hit them at the right time. Testimonial By Annabel Thompson
WalkMe Digital Adoption Platform testimonial

Jim O’Neil

Chief Product and Strategy Officer

Achieve3000

With hundreds of thousands of educators using Achieve3000’s solutions every school year, we were looking for a new way to approach training and to ensure all our users had the answers they were looking for at their fingertips. In just a few short months, we’ve doubled the Walk-Thrus we provide and ...added over 200 resources for educators. We’re already receiving great feedback and seeing great results!

Testimonial By Jim O’Neil
WalkMe Digital Adoption Platform testimonial

Matt Darrow

VP of Product

Zuora

Using WalkMe during the demo experience has helped us learn so much about our buyer, because our prospects vary across industry and market segments, understanding their personas and use cases helps us prioritize leads and which deals to attack. Testimonial By Matt Darrow

Case Studies

COMPANY INDUSTRY CASE STUDIES
WalkMe Digital Adoption Platform case study
Hospital & Health Care
Hospital & Health Care
Case Study Christus Health

Christus Health uses WalkMe Digital Adoption Platform to roll out crucial technology to health care professionals.

Read More
WalkMe Digital Adoption Platform case study
Research
Research
Case Study Species360

Species360 Implements In-App Training and Support for Global Customer Base; Enjoys 100% Product Adoption.

Read More
WalkMe Digital Adoption Platform case study
Real Estate
Real Estate
Case Study Fairfield Residential

FR Introduces Automated and Self-Service Processes in Workday® Resulting in Substantial Organizational Efficiencies.

Read More

Video

How WalkMe Digital Adoption Platform Works

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Frequently Asked Questions(FAQ)

for WalkMe Digital Adoption Platform

What is WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform (DAP) is used to simplify user experience using insights, engagement and guidance capabilities. It helps to improve sales & revenue and ROI.

WalkMe DPA assists to meet the needs of employees and customers. Its technology places a transparency on top of all applications, allowing businesses to gain insights into user behavior and create in-application experiences that empower users to be more productive and efficient

DPA collects and analyses the usage data and finds out the users struggle and helps with data-driven decisions and champion transformational change. It drives clients activity with in-application and cross-application guiding them step by step. It assists in move from responsive to proactive user engagement by understanding the client needs and giving customized direction so that the clients never need to look for help again. DPA simplifies the user experience by eliminating empty clicks and automate ordinary tasks.

What is WalkMe Digital Adoption Platform used for?

WalkMe Digital Adoption Platform is a Conversion Rate Optimization Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Onboarding and Helpdesk Management .

What are the top features of WalkMe Digital Adoption Platform?

Ticketing, Personalization and Feedback surveys are some of the top features of WalkMe Digital Adoption Platform.

Who uses WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform is used by Computer Software, Information Technology And Services and Research among other industries.

What are WalkMe Digital Adoption Platform alternatives?

Algolia, Pendo, Amplitude Analytics and Whatfix are popular alternatives for WalkMe Digital Adoption Platform.

Where is WalkMe Digital Adoption Platform located?

WalkMe Digital Adoption Platform is headquartered at 525 Market St, Floor 37,San Francisco, CA 94105.
lightning

Peers used WalkMe Digital Adoption Platform for engagement management and onboarding

WalkMe Digital Adoption Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (37)
Analytics

4.56/5

Read Reviews (275)
Custom Reports

4.42/5

Read Reviews (356)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (37)
Analytics

4.56/5

Read Reviews (275)
Custom Reports

4.42/5

Read Reviews (356)

Software Failure Risk Guidance

?

for WalkMe Digital Adoption Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for WalkMe Digital Adoption Platform

WalkMe Ltd.. News

WalkMe Named Leader in Digital Adoption Platforms, Praised for AI Innovation | WKME Stock News - StockTitan

WalkMe is recognized as a leader in Digital Adoption Platforms and is praised for its AI innovation.

25/11/2024 - source

Category Creator WalkMe Recognized As The AI-Powered DAP for the Enterprise In Industry Analyst Report - GlobeNewswire

WalkMe is recognized for its AI-powered Digital Adoption Platform for enterprises in a new industry analyst report.

25/11/2024 - source

SAP Completes Acquisition of WalkMe

SAP has completed the acquisition of WalkMe.

11/09/2024 - source

WalkMe Ltd.. Feeds

SAP Completes Acquisition of WalkMe - SAP News

SAP has acquired WalkMe.

11/09/2024 - source

SAP Completes Acquisition of WalkMe | WKME Stock News - StockTitan

SAP has completed its acquisition of WalkMe, impacting WKME stock.

11/09/2024 - source

WalkMe Ltd.. Profile

Company Name

WalkMe Ltd..

Company Website

https://www.walkme.com/

Year Founded

2011

HQ Location

525 Market St, Floor 37,San Francisco, CA 94105

Employees

501-1000

Social

Financials

SERIES G