WalkMe Digital Adoption Platform Overview

WalkMe™ - Digital Adoption Platform simplifies experiences and eliminates friction in applications and workflows. Business goals are reached faster with WalkMe DAP.

Use Cases

Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using WalkMe Digital Adoption Platform.

Other use cases:

  • Workflow Management
  • Lead Analytics
  • Customer Feedback Management
  • Coaching
  • Knowledge Management
  • Generation Of New Leads
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using WalkMe Digital Adoption Platform.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Navigation
  • Shorten Ramp Up Time
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Improve Stakeholder Relations
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WalkMe Digital Adoption Platform Use-Cases and Business Priorities: Customer Satisfaction Data

WalkMe Digital Adoption Platform's features include Ticketing, Personalization, Feedback Surveys, etc. and WalkMe Digital Adoption Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also WalkMe Digital Adoption Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time." - Maurice Weiss

WalkMe Digital Adoption Platform, Smartlook, Convert Experiences, Whatfix, Yieldify Conversion Platform, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WalkMe Digital Adoption Platform

Top Industries

  • Computer Software
  • Information Technology and Services
  • Research

Popular in

  • Enterprise
  • Mid Market
  • Small Business

WalkMe Digital Adoption Platform is popular in Computer Software, Information Technology And Services, and Research and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on WalkMe Digital Adoption Platform Use Cases

What makes WalkMe Digital Adoption Platform ideal for Engagement Management?

How can WalkMe Digital Adoption Platform enhance your Onboarding process?

How can WalkMe Digital Adoption Platform enhance your Helpdesk Management process?

What Are the key features of WalkMe Digital Adoption Platform for Workflow Management?

What makes WalkMe Digital Adoption Platform ideal for Lead Analytics?

54+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well WalkMe Digital Adoption Platform solved their Conversion Rate Optimization needs. Cuspera uses 3787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
WalkMe Digital Adoption Platform testimonial

Maurice Weiss

Corporate CRM Project Management and Change Manager

DB Schenker

WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss
WalkMe Digital Adoption Platform testimonial

Chris Partridge

CEO

SmartPayroll

WalkMe frees up our support team from how-to requests so we can better engage with customers. Since we started with WalkMe, we have seen a 20% reduction in inbound support requests, which substantially lowered our support costs. Testimonial By Chris Partridge
WalkMe Digital Adoption Platform testimonial

Kim Clark

Senior Manager, Technology Learning Programs

Robert Half

WalkMe helped us to drive Salesforce Lightning adoption with minimal impact to productivity, and fits in seamlessly as part of our digital transformation strategy. Testimonial By Kim Clark
CUSTOMERS TESTIMONIALS
WalkMe Digital Adoption Platform testimonial

Maurice Weiss

Corporate CRM Project Management and Change Manager

DB Schenker

WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. Testimonial By Maurice Weiss
WalkMe Digital Adoption Platform testimonial

Chris Partridge

CEO

SmartPayroll

WalkMe frees up our support team from how-to requests so we can better engage with customers. Since we started with WalkMe, we have seen a 20% reduction in inbound support requests, which substantially lowered our support costs. Testimonial By Chris Partridge
WalkMe Digital Adoption Platform testimonial

Kim Clark

Senior Manager, Technology Learning Programs

Robert Half

WalkMe helped us to drive Salesforce Lightning adoption with minimal impact to productivity, and fits in seamlessly as part of our digital transformation strategy. Testimonial By Kim Clark

Case Studies

COMPANY INDUSTRY CASE STUDIES
WalkMe Digital Adoption Platform case study
Research
Research
Case Study Species360

Species360 Implements In-App Training and Support for Global Customer Base; Enjoys 100% Product Adoption.

Read More
WalkMe Digital Adoption Platform case study
Education
Education
Case Study Echo360

Echo360 Turns New User Behavior Insights into More Responsive Decision-Making and Increased Subscription Renewals.

Read More
WalkMe Digital Adoption Platform case study
Education
Education
Case Study Echo360

Echo360 Turns New User Behavior Insights into More Responsive Decision-Making and Increased Subscription Renewals.

Read More

Video

How WalkMe Digital Adoption Platform Works

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Frequently Asked Questions(FAQ)

for WalkMe Digital Adoption Platform

What is WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform (DAP) is used to simplify user experience using insights, engagement and guidance capabilities. It helps to improve sales & revenue and ROI.

WalkMe DPA assists to meet the needs of employees and customers. Its technology places a transparency on top of all applications, allowing businesses to gain insights into user behavior and create in-application experiences that empower users to be more productive and efficient

DPA collects and analyses the usage data and finds out the users struggle and helps with data-driven decisions and champion transformational change. It drives clients activity with in-application and cross-application guiding them step by step. It assists in move from responsive to proactive user engagement by understanding the client needs and giving customized direction so that the clients never need to look for help again. DPA simplifies the user experience by eliminating empty clicks and automate ordinary tasks.

What is WalkMe Digital Adoption Platform used for?

WalkMe Digital Adoption Platform is a Conversion Rate Optimization Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Onboarding and Helpdesk Management .

What are the top features of WalkMe Digital Adoption Platform?

Ticketing, Personalization and Feedback surveys are some of the top features of WalkMe Digital Adoption Platform.

Who uses WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform is used by Computer Software, Information Technology And Services and Research among other industries.

What are WalkMe Digital Adoption Platform alternatives?

Smartlook, Convert Experiences, Whatfix and Yieldify Conversion Platform are popular alternatives for WalkMe Digital Adoption Platform.

Where is WalkMe Digital Adoption Platform located?

WalkMe Digital Adoption Platform is headquartered at 525 Market St, Floor 37,San Francisco, CA 94105.
lightning

Peers used WalkMe Digital Adoption Platform for engagement management and onboarding

WalkMe Digital Adoption Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (37)
Analytics

4.56/5

Read Reviews (275)
Custom Reports

4.42/5

Read Reviews (356)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (37)
Analytics

4.56/5

Read Reviews (275)
Custom Reports

4.42/5

Read Reviews (356)

Software Failure Risk Guidance

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for WalkMe Digital Adoption Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for WalkMe Digital Adoption Platform

WalkMe Ltd.. News

Category Creator WalkMe Recognized As The AI-Powered DAP for the Enterprise In Industry Analyst Report - GlobeNewswire

WalkMe is recognized for its AI-powered Digital Adoption Platform for enterprises in a new industry analyst report.

25/11/2024 - source

WalkMe Named Leader in Digital Adoption Platforms, Praised for AI Innovation | WKME Stock News - StockTitan

WalkMe is recognized as a leader in Digital Adoption Platforms and is praised for its AI innovation.

25/11/2024 - source

Industry Analyst Reports Confirm Digital Adoption Platforms

WalkMe is recognized as a leader in generative AI within the Digital Adoption Platform market, pioneering AI-powered solutions that enhance user engagement and automate workflows.

30/09/2024 - source

WalkMe Ltd.. Feeds

SAP to acquire Israel-based digital adoption platform WalkMe for $1.5bn - MSN

SAP is buying the Israeli digital adoption platform WalkMe for $1.5 billion.

30/11/2024 - source

SAP Completes Acquisition of WalkMe - SAP News

SAP has acquired WalkMe.

11/09/2024 - source

SAP Completes Acquisition of WalkMe | WKME Stock News - StockTitan

SAP has completed its acquisition of WalkMe, impacting WKME stock.

11/09/2024 - source

WalkMe Ltd.. Profile

Company Name

WalkMe Ltd..

Company Website

https://www.walkme.com/

Year Founded

2011

HQ Location

525 Market St, Floor 37,San Francisco, CA 94105

Employees

501-1000

Social

Financials

SERIES G