Bird Email: Use-Cases, Insights and Reviews | 2025 Cuspera

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Email intelligence platform for better results

AI Powered

Bird Email Overview

SparkPost, CRM for Marketing; Sales & Payments, powers over 5 trillion annual messages via Email, SMS, and WhatsApp. Bird is a next-gen CRM enhancing communications through advanced APIs.

Use Cases

Customers recommend Communication Management, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Bird Email.

Other use cases:

Campaign Management
Lead Qualification: Technographic
Advertisement
Training & Onboarding
Digital Marketing
Social Media Analytics
Product Marketing

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Business Priorities

Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Bird Email.

Other priorities:

Scale Best Practices
Acquire Customers
Enter New Markets Internationally Or Locally
Improve Brand Engagement
Build Brand Awareness
Grow Market Share
Establish Thought Leadership

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Bird Email Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Email works with different mediums / channels such as E-Mail. and Omnichannel.

Bird Email's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Bird Email support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Bird Email analytics capabilities include Analytics, and Custom Reports.

Reviews

"[Inbox Tracker’s] proactive recommendations on inbox delivery and valuable insights contributed to helping us reach double-digit traffic and bottomline revenue growth within a short timeframe." - Swatch

Bird Email, Rejoiner, Moosend, OM3 Email Marketing Platform, Netcore, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Email

Top Industries

Publishing
Real Estate
Insurance

Popular in

Enterprise
Small Business
Mid Market

Bird Email is popular in Publishing, Real Estate, and Insurance and is widely used by Enterprise, Small Business, and Mid Market.

Bird Email Customer wins, Customer success stories, Case studies

What benefits does Bird Email offer for Communication Management?

SparkPost facilitates the sending and tracking of transactional emails. It offers a user-friendly interface and API for sending emails, providing a dashboard for monitoring email delivery status. However, SparkPost restricts free accounts to sending a maximum of 1,000 emails per day.

"...The emails we send should be easy to read and understand for everyone, including people with disabilities...." White Papers and Guides

Read Reviews

Why is Bird Email the best choice for Engagement Management?

How does Bird Email facilitate Competitive Intelligence?

What solutions does Bird Email provide for Campaign Management?

How does Bird Email facilitate Lead Qualification: Technographic?

11 buyers and buying teams have used Cuspera to assess how well Bird Email solved their Email Marketing needs. Cuspera uses 1190 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS	TESTIMONIALS
Swatch	[Inbox Tracker’s] proactive recommendations on inbox delivery and valuable insights contributed to helping us reach double-digit traffic and bottomline revenue growth within a short timeframe. Testimonial By Swatch
Shivani Rawat Senior Developer and Team Lead Guardian Life Insurance	SparkPost has helped us ensure that transactional notifications are a reliable part of our customer-facing business processes. Testimonial By Shivani Rawat
Rob Alexander CIO Capital One	Consumer expectations of what they should get from a financial services provider are changing. Testimonial By Rob Alexander

CUSTOMERS	TESTIMONIALS
Swatch	[Inbox Tracker’s] proactive recommendations on inbox delivery and valuable insights contributed to helping us reach double-digit traffic and bottomline revenue growth within a short timeframe. Testimonial By Swatch
Shivani Rawat Senior Developer and Team Lead Guardian Life Insurance	SparkPost has helped us ensure that transactional notifications are a reliable part of our customer-facing business processes. Testimonial By Shivani Rawat
Rob Alexander CIO Capital One	Consumer expectations of what they should get from a financial services provider are changing. Testimonial By Rob Alexander

Airwallex - Financial Services

Airwallex had trouble sending SMS messages in some countries. This caused problems for customers who needed 2FA codes. Airwallex partnered with Bird to fix these issues. Bird helped Airwallex reduce ...SMS onboarding time from over a month to 7 days. Airwallex expanded into 30 new countries in 2 months. SMS deliverability improved from 89.6% to 94.4%.

PagerDuty - Information Technology And Services

PagerDuty needed to send important alerts to the right people fast, no matter where they were in the world. They used Bird’s Voice connectivity to make sure their notifications worked everywhere. Bir...d gave PagerDuty access to over 220 global telecom providers and reliable caller ID. This helped PagerDuty deliver business-critical notifications and reduce downtime for their customers.

Zillow - Real Estate

Zillow wanted to improve how they sent emails to users. They needed to make sure emails arrived on time, even during busy times. Zillow used Bird's email solutions to help with this. After switching ...to Bird, Zillow could track email performance better and send more emails with confidence. As a result, Zillow increased their email open rates by 161% in the first month.

Aimy - Information Technology And Services

Aimy used Bird's WhatsApp integration to help salons boost repeat bookings by 30%. Before Bird, salons struggled with messy appointment management and high no-show rates. With Bird, Aimy enabled auto...mated reminders and multichannel communication. Salons saw a 50% drop in no-shows and 95% of WhatsApp messages were read within an hour. The solution made booking easier and improved customer retention for salons.

Al Jazeera - Media Production

Al Jazeera used the WhatsApp API to automate fact-checking for its journalists. The Sanad agency launched 24/7 chatbot support, making it easier for reporters to verify news from anywhere. This led t...o a 173% increase in fact-checking requests via WhatsApp. Now, 20% of all requests are handled automatically, and 44% of journalists use the WhatsApp service. The solution reduced response times and improved engagement between journalists and the newsroom.

Aramex - Transportation/trucking/railroad

Bird’s Flow Builder and Inbox helped Aramex handle a surge in customer support requests during the pandemic. Aramex used WhatsApp and chatbots to automate delivery tracking and updates, reducing the ...need for calls. The support team now manages 500,000 WhatsApp messages each month. Agent productivity increased by 2.7 times. Aramex aims to cut call volume by 80% as they expand Bird’s solutions to more countries.

Frequently Asked Questions(FAQ)

for Bird Email

What is Bird Email?

SparkPost is an email intelligence platform unified with email deliverability analytics and empowers companies to optimize their email program by providing them with world-class email expertise and real-time data at their fingertips. It helps to deliver messages on time to the inbox, is up to date on all regulations and compliance matters and provides a holistic email strategy that scales along with the business growth.

It's an email delivery provider that Plan, execute, and optimize email programs to help enterprise with driven decisions to improve their email performance. It has a wide variety of features with powerful real-time analysis of email delivery and customer engagement as well as personalized email templates.

It helps to predict and optimize email performance, and protect the sender's reputation with data-driven analysis. It leverages the powerful capabilities within their ESPs including segmentation, personalization and dynamic content. Maximizes email ROI with unmatched deliverability insights, actively tracks millions of domains across 200,000 brands in 100+ industries and more.

What is Bird Email used for?

Bird Email is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Launch New Products by Communication Management, Engagement Management and Competitive Intelligence .