Bird Email Overview

SparkPost, CRM for Marketing; Sales & Payments, powers over 5 trillion annual messages via Email, SMS, and WhatsApp. Bird is a next-gen CRM enhancing communications through advanced APIs.

Use Cases

Customers recommend Communication Management, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Bird Email.

Other use cases:

  • Campaign Management
  • Lead Qualification: Technographic
  • Advertisement
  • Training & Onboarding
  • Digital Marketing
  • Social Media Analytics
  • Product Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Bird Email.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Bird Email Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Email works with different mediums / channels such as E-Mail. and Omnichannel.

Bird Email's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Bird Email support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Bird Email analytics capabilities include Analytics, and Custom Reports.

Reviews

"SparkPost has helped us ensure that transactional notifications are a reliable part of our customer-facing business processes." - Shivani Rawat

Peer review evidence (same sources as the product rating summary)

"...We can easily maintain our email templates in source control, and only send the raw data to send our transactional email...." Peer review by Administrator
"...The event webhooks are super handy for determining engagement...." Peer review by Vito P., Internet
"...In this year s Benchmark survey, we polled 300+ email professionals and learned what ch... ..." SparkPost Infographics

Bird Email, Rejoiner, Moosend, OM3 Email Marketing Platform, Netcore, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Email

Top Industries

  • Publishing
  • Real Estate
  • Insurance

Popular in

  • Enterprise
  • Small Business
  • Mid Market

Bird Email is popular in Publishing, Real Estate, and Insurance and is widely used by Enterprise, Small Business, and Mid Market.

Bird Email Customer wins, Customer success stories, Case studies

How can Bird Email enhance your Communication Management process?

How does Bird Email address your Engagement Management Challenges?

Why is Bird Email the best choice for Competitive Intelligence?

What Are the key features of Bird Email for Campaign Management?

Why is Bird Email the best choice for Lead Qualification: Technographic?

11 buyers and buying teams have used Cuspera to assess how well Bird Email solved their Email Marketing needs. Cuspera uses 1190 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Bird Email testimonial

Shivani Rawat

Senior Developer and Team Lead

Guardian Life Insurance

SparkPost has helped us ensure that transactional notifications are a reliable part of our customer-facing business processes. Testimonial By Shivani Rawat
Bird Email testimonial

Justin Farris

Director of Product

Zillow

SparkPost’s API and reliability have been solid. SparkPost can handle surges in our email volume any time those bursts occur, such as when we need to deliver messages for the time-sensitive weekend open house and buying cycle. Testimonial By Justin Farris
Bird Email testimonial

Genesys

Now, with Taxi, we can enable more marketers globally to help us build automations and speed up the process for everyone. In 3 months, we’ve knocked out 4 times the work by enabling the less technical teams to help on email production. Testimonial By Genesys
CUSTOMERS TESTIMONIALS
Bird Email testimonial

Shivani Rawat

Senior Developer and Team Lead

Guardian Life Insurance

SparkPost has helped us ensure that transactional notifications are a reliable part of our customer-facing business processes. Testimonial By Shivani Rawat
Bird Email testimonial

Justin Farris

Director of Product

Zillow

SparkPost’s API and reliability have been solid. SparkPost can handle surges in our email volume any time those bursts occur, such as when we need to deliver messages for the time-sensitive weekend open house and buying cycle. Testimonial By Justin Farris
Bird Email testimonial

Genesys

Now, with Taxi, we can enable more marketers globally to help us build automations and speed up the process for everyone. In 3 months, we’ve knocked out 4 times the work by enabling the less technical teams to help on email production. Testimonial By Genesys

Zillow - Real Estate - Large

Seattle, USA

Bird helped Zillow increase email open rates by 161% in the first month. Zillow needed reliable, time-sensitive email delivery for real estate notifications. Bird's API handled surges and tracked key... metrics like opens and clicks. Zillow now sends 200 million emails monthly using Bird. The platform improved deliverability and user engagement for Zillow's campaigns.

Bumrungrad International Hospital - Hospital & Health Care - Large

Bangkok, Thailand

Bird helped Bumrungrad International Hospital reach 1.1 million patients from 190 countries using an omnichannel chat strategy. The hospital faced challenges with language barriers and time zones, ma...king phone and email ineffective for many patients. Bird integrated with Salesforce and supported Line, WhatsApp, and Facebook Messenger, centralizing all patient chats. AI language detection routed messages to teams in Thai, English, Japanese, and Arabic. After Bird, Bumrungrad no longer misses patient interactions and delivers more responsive, patient-centric care.

BukuWarung - Financial Services - Medium

Jakarta, Indonesia

Bird helped BukuWarung, a fintech super-app for MSMEs in Indonesia, boost OTP conversions by 15%. The team ran an A/B test comparing SMS and WhatsApp for OTP delivery. SMS outperformed WhatsApp, rais...ing conversion rates to about 97%. Now, BukuWarung verifies over 200,000 merchants monthly, even in remote areas. Bird's platform enabled fast experimentation and reliable delivery.

Binance - Financial Services - Very Large

Binance used Bird's email API to scale its marketing email volume by 2.5x, reaching over 150 million sends per week. The company maintained steady engagement rates and achieved 99.01% inbox placement... across more than 100 countries. Bird provided deliverability, analytics, and security that Binance's previous platform could not. Compliance and security features were key for Binance's regulated, global operations. Bird enabled Binance to support its rapid user growth and retention strategy.

Aramex - Transportation/Trucking/Railroad - Very Large

Dubai, UAE

Bird helped Aramex move delivery support to WhatsApp self-service. Aramex now handles over 500,000 WhatsApp messages each month. Agents are 2.7 times more productive compared to phone calls. Customer...s get faster responses and can track or reschedule deliveries in chat. Aramex aims to cut support calls by 80% as it expands Bird to more countries.

Al Jazeera - Media Production - Large

Doha, Qatar

Bird helped Al Jazeera's Sanad agency give journalists 24/7 fact-checking over WhatsApp. Reporters now get instant verification, even from remote areas. The WhatsApp bot resolves 20% of requests auto...matically, with no agent needed. Fact-checking requests grew 173% in a year. Now, 44% of active journalists use the WhatsApp service. This automation helps fight misinformation and speeds up news verification.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Bird Email

What is Bird Email?

SparkPost is an email intelligence platform unified with email deliverability analytics and empowers companies to optimize their email program by providing them with world-class email expertise and real-time data at their fingertips. It helps to deliver messages on time to the inbox, is up to date on all regulations and compliance matters and provides a holistic email strategy that scales along with the business growth.

It's an email delivery provider that Plan, execute, and optimize email programs to help enterprise with driven decisions to improve their email performance. It has a wide variety of features with powerful real-time analysis of email delivery and customer engagement as well as personalized email templates.

It helps to predict and optimize email performance, and protect the sender's reputation with data-driven analysis. It leverages the powerful capabilities within their ESPs including segmentation, personalization and dynamic content. Maximizes email ROI with unmatched deliverability insights, actively tracks millions of domains across 200,000 brands in 100+ industries and more.

What is Bird Email used for?

Bird Email is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Launch New Products by Communication Management, Engagement Management and Competitive Intelligence .

What are the top features of Bird Email?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Bird Email.

Who uses Bird Email?

Bird Email is used by Publishing, Real Estate and Insurance among other industries.

What are Bird Email alternatives?

Rejoiner, Moosend, OM3 Email Marketing Platform and Netcore are popular alternatives for Bird Email.

Where is Bird Email located?

Bird Email is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Email for communication management and engagement management

Bird Email Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.52/5

Read Reviews (11)
Analytics

4.21/5

Read Reviews (98)
Custom Reports

3.83/5

Read Reviews (166)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.52/5

Read Reviews (11)
Analytics

4.21/5

Read Reviews (98)
Custom Reports

3.83/5

Read Reviews (166)

Software Failure Risk Guidance

?

for Bird Email

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Email

Bird B.V. News

Product

WhatsApp events now deliver as webhooks — Bird

Bird has enhanced its platform by enabling WhatsApp lifecycle events to be delivered as webhooks, improving event notification management. Additionally, inbound email messages now include an authentication field for sender verification, enhancing email security. These updates streamline communication processes and ensure more reliable data delivery.

Product

WhatsApp Metrics dashboard launches — Bird

Bird has launched the WhatsApp Metrics dashboard, offering an aggregate view of messaging performance. It includes delivery rates, failure rates, and cost analysis over various timeframes. The dashboard provides detailed insights into delivery trends, failure causes, and latency metrics, enhancing communication analytics for WhatsApp users.

M&A

Bird boosts its stake to 5.39% as CM.com rejects 165.8M 'unsolicited ...

Bird increased its stake in CM.com to 5.39% after offering 5.16 per share in an all-cash bid, valuing CM.com at 165.8M. CM.com's board rejected the bid, citing insufficient long-term value. Despite the rejection, Bird continues to hold a significant share, reflecting its interest in CM.com's technology platform.

Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Financials

SERIES C