TeamViewer Overview
TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.
It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.
Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities peers achieved using TeamViewer.
Use Cases
Peers recommend Collaboration , Helpdesk Management , Conference Call Management , as the business use cases that they have been most satisfied while using TeamViewer.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Offline and Video |
4.63/5 ★ |
"...You can make video conferences and many people use them for technical support that includes me...." Peer review by Paola B, Software Engineer, Information Technology and Services |
| Helpdesk Management |
4.76/5 ★ |
"...Overall, it was able to help get me support when I needed from my IT support...." Peer review by Julie L., Social Media & Reputation Management Specialist, Health, Wellness and Fitness |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.72/5 ★ |
"...It also allows us to hold quick web conferences that require us to share our screens...." Peer review by Anonymous Reviewer |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Offline and Video |
4.63/5 ★ |
"...You can make video conferences and many people use them for technical support that includes me...." Peer review by Paola B, Software Engineer, Information Technology and Services |
|
| Helpdesk Management |
4.76/5 ★ |
"...Overall, it was able to help get me support when I needed from my IT support...." Peer review by Julie L., Social Media & Reputation Management Specialist, Health, Wellness and Fitness |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.72/5 ★ |
"...It also allows us to hold quick web conferences that require us to share our screens...." Peer review by Anonymous Reviewer |
|
52+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23485 insights from peers and experts to help you assess how these TeamViewer use cases fit your Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
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I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
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TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mark Ziarko CEO Smartlaunch |
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
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Sandra Vogel ZDNet |
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
|
Corbin Davenport Android Police |
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
Frequently Asked Questions(FAQ)
for TeamViewer
What is TeamViewer?
What is TeamViewer used for?
What are the top features of TeamViewer?
Who uses TeamViewer?
What are TeamViewer alternatives?
Where is TeamViewer located?
Popular Business Setting
for TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used TeamViewer to Enhance customer relationships and Improve internal communications
TeamViewer Alternatives
Peer and Expert Opinion on Features
for TeamViewer
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (2042) |
| Recording | Read Reviews (316) |
| Alerts: popups & Notifications | Read Reviews (106) |
| Ticketing | Read Reviews (44) |
| Dashboard | Read Reviews (34) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (2042) |
| Recording | Read Reviews (316) |
| Alerts: popups & Notifications | Read Reviews (106) |
| Ticketing | Read Reviews (44) |
| Dashboard | Read Reviews (34) |
IT and Other Capabilities
for TeamViewer
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1555) |
| Data Export | Read Reviews (1758) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1555) |
| Data Export | Read Reviews (1758) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (451) |
| Email Support | Read Reviews (322) |
| Phone Support | Read Reviews (464) |
| 24/7 Support | Read Reviews (6051) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (451) |
| Email Support | Read Reviews (322) |
| Phone Support | Read Reviews (464) |
| 24/7 Support | Read Reviews (6051) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
Software Failure Risk Guidance
?for TeamViewer
Overall Risk Meter
Top Failure Risks for TeamViewer
Vendor Profile Details
Company Name
TeamViewer
Company Website
https://www.teamviewer.com/en/HQ Location
Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees
501-1000
Social
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