TeamViewer Overview
This is a summary of the comprehensive capabilities and benefits of TeamViewer based on over 23485 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TeamViewer, Smartsheet, Miro, Salesforce Chatter, Autodesk Revit BIM, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TeamViewer is right for your needs? Our Cuspera AI engine can evaluate how TeamViewer fits your specific business needs, industry, and context. Get your personalized assessment report today.
TeamViewer supports business activities such as:
- Collaboration
- Helpdesk Management
- Conference Call Management
- Event Onboarding
- Sales Document Management
TeamViewer can help you with many business goals, such as Enhance Customer Relationships, Improve Internal Communications, Attract More Attendees, Improve Efficiency, Improve Digital And Social Presence, etc. It can help manage these activities if you use Offline Video Events etc. for these needs. As a solution, TeamViewer's capabilities include Personalization, Recording, Alerts: Popups & Notifications, etc.
TeamViewer Information Technology and Services Vertical is its biggest customer base.
Reviews
"TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. " - Corbin Davenport
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities peers achieved using TeamViewer.
Use Cases
Peers recommend Collaboration , Helpdesk Management , Conference Call Management , as the business use cases that they have been most satisfied while using TeamViewer.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Offline and Video |
4.63/5 ★ |
"...You can conduct remote presentations, video conferences, chats incorporating screen sharing and whiteboard tools at a great speed...." Peer review by Anil J., Senior Application Developer, Automotive |
| Helpdesk Management |
4.76/5 ★ |
"...It makes it super easy for tech support to help me if I can watch them work on my computer screen. . ...." Peer review by Summer M., Manager, Consumer Services |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.72/5 ★ |
"...you can make a web conference between many people but i did not use this feature to be honest ...." Peer review by Peter D., Financial Services |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Offline and Video |
4.63/5 ★ |
"...You can conduct remote presentations, video conferences, chats incorporating screen sharing and whiteboard tools at a great speed...." Peer review by Anil J., Senior Application Developer, Automotive |
|
| Helpdesk Management |
4.76/5 ★ |
"...It makes it super easy for tech support to help me if I can watch them work on my computer screen. . ...." Peer review by Summer M., Manager, Consumer Services |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.72/5 ★ |
"...you can make a web conference between many people but i did not use this feature to be honest ...." Peer review by Peter D., Financial Services |
|
52+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23485 insights from peers and experts to help you assess how these TeamViewer use cases fit your Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
|
|
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
|
|
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Corbin Davenport Android Police |
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
|
Sandra Vogel ZDNet |
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
|
Mark Ziarko CEO Smartlaunch |
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Rural Development Administration KoreaRead More |
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Case Study HURCORead More |
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Case Study SKOV A/SRead More |
Frequently Asked Questions(FAQ)
for TeamViewer
What is TeamViewer?
What is TeamViewer used for?
What are the top features of TeamViewer?
Who uses TeamViewer?
What are TeamViewer alternatives?
Where is TeamViewer located?
Popular Business Setting
for TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used TeamViewer to Enhance customer relationships and Improve internal communications
TeamViewer Alternatives
Peer and Expert Opinion on Features
for TeamViewer
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (2042) |
| Recording | Read Reviews (316) |
| Alerts: popups & Notifications | Read Reviews (106) |
| Ticketing | Read Reviews (44) |
| Dashboard | Read Reviews (34) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (2042) |
| Recording | Read Reviews (316) |
| Alerts: popups & Notifications | Read Reviews (106) |
| Ticketing | Read Reviews (44) |
| Dashboard | Read Reviews (34) |
IT and Other Capabilities
for TeamViewer
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1555) |
| Data Export | Read Reviews (1758) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1555) |
| Data Export | Read Reviews (1758) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (451) |
| Email Support | Read Reviews (322) |
| Phone Support | Read Reviews (464) |
| 24/7 Support | Read Reviews (6051) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (451) |
| Email Support | Read Reviews (322) |
| Phone Support | Read Reviews (464) |
| 24/7 Support | Read Reviews (6051) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
Software Failure Risk Guidance
?for TeamViewer
Overall Risk Meter
Top Failure Risks for TeamViewer
Vendor Profile Details
Company Name
TeamViewer
Company Website
https://www.teamviewer.com/en/HQ Location
Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees
501-1000
Social
Financials
M&A
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