TeamViewer Overview
TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.
Use Cases
Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using TeamViewer.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using TeamViewer.
TeamViewer Use-Cases and Business Priorities: Customer Satisfaction Data
TeamViewer works with different mediums / channels such as Offline. Video. Events etc.
TeamViewer's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and TeamViewer support capabilities include Chat Support, Email Support, Phone Support, etc. also TeamViewer analytics capabilities include Custom Reports, and Analytics.
Reviews
"TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more." - Corbin Davenport
TeamViewer, Lokalise, Miro, Troop Messenger, Sentry, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
TeamViewer is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on TeamViewer Use Cases
Why is TeamViewer the best choice for Collaboration?
What benefits does TeamViewer offer for Helpdesk Management?
What solutions does TeamViewer provide for Conference Call Management?
How efficiently Does TeamViewer manage your Event Onboarding?
What makes TeamViewer ideal for Sales Document Management?
52+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
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I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
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TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Corbin Davenport Android Police |
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
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Sandra Vogel ZDNet |
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
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Mark Ziarko CEO Smartlaunch |
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
Case Studies
CASE STUDY Steps for Children
CASE STUDY The Salvation Army Australia
CASE STUDY twinMac
CASE STUDY Trimble
CASE STUDY Unospay
CASE STUDY Uniting
Video
Create rule-based task automation
Frequently Asked Questions(FAQ)
for TeamViewer
What is TeamViewer?
TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.
It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.
Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.
What is TeamViewer used for?
What are the top features of TeamViewer?
Who uses TeamViewer?
What are TeamViewer alternatives?
Where is TeamViewer located?
Peers used TeamViewer for collaboration and helpdesk management
TeamViewer Competitors
TeamViewer Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
TeamViewer Integrations
TeamViewer integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for TeamViewer
Software Failure Risk Guidance
?for TeamViewer
Overall Risk Meter
Top Failure Risks for TeamViewer
TeamViewer Germany GmbH News
TeamViewer injects AI into it support workflows with new intelligence platform - techAU
TeamViewer has launched a new AI-powered intelligence platform designed to enhance IT support workflows. The platform integrates artificial intelligence to automate and optimize remote support processes, aiming to improve efficiency and reduce response times for enterprise IT teams. This move strengthens TeamViewers position in digital workplace solutions by leveraging AI for smarter, faster issue resolution.
TeamViewer expands AI portfolio with TeamViewer Intelligence for IT support workflows - Longview News-Journal
TeamViewer has launched TeamViewer Intelligence, an AI-powered solution designed to automate and enhance IT support workflows. This new offering integrates with TeamViewers digital workplace platform, enabling proactive issue detection, automated troubleshooting, and streamlined remote support for enterprise IT environments. The expansion strengthens TeamViewers AI portfolio, targeting improved productivity and reduced downtime for IT teams.
TeamViewer Recognized as a Leader in 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools Digital Media Net
TeamViewer has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. This recognition highlights TeamViewer's strong vision and execution, following its integration of 1E's autonomous DEX technology into the TeamViewer DEX platform.
TeamViewer Recognized as a Leader in 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools - PR Newswire
TeamViewer has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. This recognition highlights TeamViewer's strong capabilities in digital workplace solutions and its impact on employee productivity and IT management.
TeamViewer Germany GmbH Profile
Company Name
TeamViewer Germany GmbH
Company Website
https://www.teamviewer.com/en/HQ Location
Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees
501-1000
Social
Financials
M&A
