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TeamViewer

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(36243 Reviews, Testimonials & Expert Opinions)
(36243 Reviews, Testimonials & Expert Opinions)

TeamViewer is a Remote Desktop and web collaboration software

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About TeamViewer

TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.

It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.

Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.

Peer and Expert Opinions
for TeamViewer

Goals

Improve internal communications and Enhance customer relationships are the most popular goals peers achieved using TeamViewer .

Other goals:

  • Improve efficiency
  • Acquire customers
  • Improve digital and social presence
  • Improve ROI
  • Grow market share
  • Improve visibility
  • Increase sales & revenue
  • Improve consistency
  • Enter new markets internationally or locally
  • Establish thought leadership
See all goals See less goals

Channels

It is the best suited for offline, video, phone calls, channels.

Other channels:

  • trade shows
  • events
  • chat
  • mobile
  • on premises
  • e-mail
  • website
  • mobile app
  • support groups
  • social media
  • blogs
  • user generated content
  • Facebook
  • mass media
  • television
  • Skype
  • games
  • Slack
  • review sites
  • Amazon
  • Twitter
  • omnichannel
  • movies
  • display advertisement
  • point of sale
  • Facebook page
  • print media
  • magazine
See all channels See less channels

Processes

Peers recommend collaboration, helpdesk management, sales call management, as the business processes that they have been most satisfied while using TeamViewer .

Read Peer and Expert Experience for Business Use Cases

Collaboration With Offline and Video and Events and Trade shows

Helpdesk management

Sales call management With Phone calls and Video

Meeting management With Phone calls and Video and Chat

Call recording With Phone calls and Video and E mail

Training & onboarding With Video

Communication management With Chat and Video and Offline

Sending & publishing communications With E mail and Chat and Phone calls

Tracking & monitoring communications With Mobile

Sales document management With Offline

Document sharing With Chat

Contract management With Offline and Events and Trade shows

Proposal & quote management

Engagement management With Offline

Engaging and following up With Offline and On premises and Support groups

Content management

Content sharing With Chat

Contact list management With Phone calls and Video and Chat

Creating contact list With Phone calls and Chat and Video

Advertisement With Website and Social media

Workflow management With Chat

Customer case management With Social media and Offline

Campaign management With Chat

Lead qualification With Support groups and Phone calls

Lead qualification: technographic With Support groups and Phone calls

Knowledge management

Sharing knowledge

Customer feedback management

Measuring customer satisfaction

Generation of new leads

Product marketing

Revenue cycle management With E mail and Chat

Coaching With Offline and On premises

Public relations

Rating and review management

Sales review & feedback With Website and Review sites and Amazon

Products & pricelist management With Phone calls

Lifetime value management

Competitive intelligence

Groups management With Video

Offer management

Lead routing With Phone calls

Lead tracking With Mobile

Performance management

Cause marketing

White labeling

Trust management

Courses & assessment With Social media and Facebook

Lead engagement

Conversion management With Video

Loyalty management

Distribution management

Trade show marketing With Offline and Trade shows

Social media management With Social media

Social media marketing With Social media

See allless Activities

Popular Business Setting
for TeamViewer

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used TeamViewer to Improve internal communications and Enhance customer relationships

Verify if it works for you

IT and Other Capabilities
for TeamViewer

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

24/7 Support

Phone Support

Email Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for TeamViewer

First 5 Reports are Free

Vendor Profile Details

Company Name TeamViewer
HQ Location Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees 501-1000
Social