About TeamViewer
TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.
It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.
Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.
Peer and Expert Opinions
for
TeamViewer
Goals
Improve internal communications and Enhance customer relationships are the most popular goals peers achieved using TeamViewer .
Channels
It is the best suited for offline, video, phone calls, channels.
Processes
Peers recommend collaboration, helpdesk management, sales call management, as the business processes that they have been most satisfied while using TeamViewer .
Read Peer and Expert Experience for Business Use Cases
Collaboration With Offline and Video and Events and Trade shows
Helpdesk management
Sales call management With Phone calls and Video
Meeting management With Phone calls and Video and Chat
Call recording With Phone calls and Video and E mail
Training & onboarding With Video
Communication management With Chat and Video and Offline
Sending & publishing communications With E mail and Chat and Phone calls
Tracking & monitoring communications With Mobile
Sales document management With Offline
Document sharing With Chat
Contract management With Offline and Events and Trade shows
Proposal & quote management
Engagement management With Offline
Engaging and following up With Offline and On premises and Support groups
Content management
Content sharing With Chat
Contact list management With Phone calls and Video and Chat
Creating contact list With Phone calls and Chat and Video
Advertisement With Website and Social media
Workflow management With Chat
Customer case management With Social media and Offline
Campaign management With Chat
Lead qualification With Support groups and Phone calls
Lead qualification: technographic With Support groups and Phone calls
Knowledge management
Sharing knowledge
Customer feedback management
Measuring customer satisfaction
Generation of new leads
Product marketing
Revenue cycle management With E mail and Chat
Coaching With Offline and On premises
Public relations
Rating and review management
Sales review & feedback With Website and Review sites and Amazon
Products & pricelist management With Phone calls
Lifetime value management
Competitive intelligence
Groups management With Video
Offer management
Lead routing With Phone calls
Lead tracking With Mobile
Performance management
Cause marketing
White labeling
Trust management
Courses & assessment With Social media and Facebook
Lead engagement
Conversion management With Video
Loyalty management
Distribution management
Trade show marketing With Offline and Trade shows
Social media management With Social media
Social media marketing With Social media
Popular Business Setting
for
TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used TeamViewer to Improve internal communications and Enhance customer relationships
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IT and Other Capabilities
for
TeamViewer
- Low
- Medium
- High
data
Data Import
Data Export
Support
Chat Support
24/7 Support
Phone Support
Email Support
Other
Failure Risk Guidance Security Report ?
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Top Failure Risks for TeamViewer
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