TeamViewer Overview
TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.
Use Cases
Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using TeamViewer.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using TeamViewer.
TeamViewer Use-Cases and Business Priorities: Customer Satisfaction Data
TeamViewer works with different mediums / channels such as Offline. Video. Events etc.
TeamViewer's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and TeamViewer support capabilities include Chat Support, Email Support, Phone Support, etc. also TeamViewer analytics capabilities include Custom Reports, and Analytics.
Reviews
"I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problem...s." - Sandra Vogel
Peer review evidence (same sources as the product rating summary)
"...File Share, Screen Share, conference calls, Group calls, chating etc are some of the important features in this app...." Peer review by chinni s, Software Engineer, Information Technology and Services
"...TeamViewer chat and calling facility helps to communicate with user and remote user, one time it allows to connect many remote users to one Desktop. ...." Peer review by Verified Reviewer, Information Services
"...you can make a web conference between many people but i did not use this feature to be honest ...." Peer review by Peter D., Financial Services
TeamViewer, Lokalise, Miro, Troop Messenger, Sentry, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
TeamViewer is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.
TeamViewer Customer wins, Customer success stories, Case studies
What makes TeamViewer ideal for Collaboration?
How does TeamViewer facilitate Helpdesk Management?
How efficiently Does TeamViewer manage your Conference Call Management?
What Are the key features of TeamViewer for Event Onboarding?
What solutions does TeamViewer provide for Sales Document Management?
11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
| CUSTOMERS | TESTIMONIALS |
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I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
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TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
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TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Sandra Vogel ZDNet |
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
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Corbin Davenport Android Police |
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
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Mark Ziarko CEO Smartlaunch |
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
Handwerkskammer Unterfranken - Education - Medium
TeamViewer Customer Success story: Handwerkskammer Unterfranken
Hamburger Software GmbH & Co.KG - Software - Medium
TeamViewer Customer Success story: Hamburger Software
Create rule-based task automation
Frequently Asked Questions (FAQ)
What buyers ask before choosing TeamViewer
What is TeamViewer?
TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.
It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.
Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.
What is TeamViewer used for?
What are the top features of TeamViewer?
Who uses TeamViewer?
What are TeamViewer alternatives?
Where is TeamViewer located?
Peers used TeamViewer for collaboration and helpdesk management
TeamViewer Competitors
TeamViewer Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
TeamViewer Integrations
TeamViewer integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for TeamViewer
Software Failure Risk Guidance
?for TeamViewer
Overall Risk Meter
Top Failure Risks for TeamViewer
TeamViewer Germany GmbH News
TeamViewer expands AI-powered IT troubleshooting from guidance to governed action
TeamViewer has expanded its AI-powered IT troubleshooting capabilities with the introduction of Tia Troubleshooting. This enhancement allows Tia to not only advise but also take action on IT issues during remote support sessions, subject to expert approval. The update is available across TeamViewer's remote support portfolio, enabling faster issue resolution and improved efficiency for IT teams.
TeamViewer adds approved AI fixes to remote support - IT Brief Australia
TeamViewer has launched Tia Troubleshooting, an AI feature that can autonomously identify and fix IT issues with human approval. Available in TeamViewer ONE, Tensor, and SMB licenses, Tia enhances remote support by automating routine tasks while maintaining oversight through recorded approvals. This update aims to improve first-contact resolution rates and reduce support workloads, reflecting a shift towards more autonomous IT management.
TeamViewer patches code injection vulnerability
TeamViewer has released updates to address critical security vulnerabilities in its software, particularly affecting Linux clients. The vulnerabilities, identified as CVE-2026-19042 and CVE-2026-16444, allowed potential code injection and unauthorized file access. The updates, available in version 15.81.5 and newer, were part of a bug bounty program and have no known public exploits.
TeamViewer Named Best-in-Class in PAC Innovation RADAR for Connected Worker Platforms, Three Years Running
TeamViewer has been recognized as the sole Best-in-Class vendor in the PAC Innovation RADAR for Digital Platforms for Connected Workers in Europe for the third consecutive year. This recognition highlights TeamViewer's strategic focus on integrating with existing systems and expanding AI-driven capabilities, which has led to significant enterprise deployments and differentiation from competitors.
TeamViewer Germany GmbH Profile
Company Name
Company Website
https://www.teamviewer.com/en/HQ Location
Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees
501-1000
Social
Financials
M&A
