Customer stories

Product Business Settings

TeamViewer is popular in Information Technology And Services, Computer Software, and Education industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Live Chat
Digital Signature
Bot Platform

TeamViewer Product Overview

TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.

How satisfied the customers are with TeamViewer use-cases

Reviews

"I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problem...s." - Sandra Vogel
"TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more." - Corbin Davenport

TeamViewer Customer Insights, Testimonials and Case Studies

What makes TeamViewer ideal for Collaboration?

What Are the key features of TeamViewer for Helpdesk Management?

How efficiently Does TeamViewer manage your Conference Call Management?

What makes TeamViewer ideal for Event Onboarding?

How can TeamViewer enhance your Sales Document Management process?

What is TeamViewer?

TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.

It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.

Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.

What is TeamViewer used for?

TeamViewer is a Collaboration and Productivity Software mainly used by its customers to Enhance Customer Relationships and Improve Internal Communications by Collaboration, Helpdesk Management and Conference Call Management .

What are the top features of TeamViewer?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of TeamViewer.

Who uses TeamViewer?

TeamViewer is used by Information Technology And Services, Computer Software and Education among other industries.

What are TeamViewer alternatives?

Lokalise, Miro, Troop Messenger and Sentry are popular alternatives for TeamViewer.

Where is TeamViewer located?

TeamViewer is headquartered at Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE.

11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
TeamViewer testimonial

Sandra Vogel

ZDNet

I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel
TeamViewer testimonial

Corbin Davenport

Android Police

TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport
TeamViewer testimonial

Mark Ziarko

CEO

Smartlaunch

TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko
CUSTOMERS TESTIMONIALS
TeamViewer testimonial

Sandra Vogel

ZDNet

I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel
TeamViewer testimonial

Corbin Davenport

Android Police

TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport
TeamViewer testimonial

Mark Ziarko

CEO

Smartlaunch

TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko
 

TeamViewer Powers Mercedes-AMG PETRONAS F1 Simulator Operations

TeamViewer's Tensor technology is enhancing the Mercedes-AMG PETRONAS Formula 1 team's simulator operations. This advanced remote access solution allows engineers to monitor and modify simulator devi...ces globally, ensuring high-resolution performance and data security. The integration supports real-time testing and collaborative troubleshooting, crucial for competitive edge in F1 racing.

Read on →

Henkel - Energy, Oil & Chemical

TeamViewer helped Henkel streamline IT support for 60,000 devices worldwide. Henkel's digital workplace team needed a single solution for remote access and support across many device types. TeamViewe...r replaced multiple tools, making workflows smoother and support more secure. The IT helpdesk now uses TeamViewer to support all employees globally. Henkel improved device management and enabled faster, more efficient IT support.

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Sharp - Consumer Electronics

TeamViewer Tensor helped Sharp support its global workforce during the COVID-19 lockdown. Sharp faced problems with its old VPN-based service desk, which could not provide remote access when the VPN ...failed. TeamViewer Tensor offered conditional access and easy management of support rights. Sharp rolled out TeamViewer Tensor in just 8 weeks. Now, 99% of service desk requests are resolved quickly and remotely, even if the VPN is down. All remote connections are centrally managed for better security.

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Vandemoortele - Food & Beverages

TeamViewer Frontline helped Vandemoortele digitalize and optimize warehouse operations. The company used pick-by-vision with smart glasses in five distribution centers. This solution enabled hands-fr...ee, cloud-based picking and seamless SAP integration. Vandemoortele now picks 200,000 boxes per month with near-zero errors. Onboarding time dropped from 10 days to half a shift, and customer complaints fell by up to 70%.

Read on →

Edith Cowan University - Education

TeamViewer Tensor helped Edith Cowan University improve remote IT support for staff and students. The university needed secure, real-time support for devices across four campuses and remote locations.... TeamViewer Tensor enabled fast, secure access with multi-factor authentication and integration with modern platforms. ECU increased efficiency, productivity, and user satisfaction. The IT team can now support over 6,000 devices and 31,000 students from anywhere.

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MG-IT-Service - Information Technology And Services - Small

TeamViewer Remote Management helped MG-IT-Service, a managed service provider, improve IT support efficiency. The company supports about 500 small and medium-sized business clients. By using TeamView...er's Device Monitoring and Asset Management, MG-IT-Service optimized support processes. Patch routines now take minutes instead of hours. The solution improved turnaround times for client support.

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Peers used TeamViewer for collaboration and helpdesk management

TeamViewer Features

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FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (2)
Custom Reports

3.81/5

Read Reviews (569)
Analytics

2.53/5

Read Reviews (137)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (2)
Custom Reports

3.81/5

Read Reviews (569)
Analytics

2.53/5

Read Reviews (137)

Software Failure Risk Guidance

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for TeamViewer

Overall Risk Meter

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Top Failure Risks for TeamViewer

TeamViewer Germany GmbH News

Product
 

TeamViewer Launches Regional Restricted Access for U.S. Customers ...

TeamViewer has launched Regional Restricted Access for its Tensor platform in the U.S., allowing organizations to control data processing and storage locations. This feature supports compliance in regulated sectors by ensuring data remains within U.S. borders, enhancing security and governance. Available as a premium option, it addresses compliance needs while supporting digital transformation.

Partnership
 

TeamViewer EMEA Partner Summit positions partner ecosystem for TeamViewer ONE and AEM innovation

TeamViewer hosted its 2026 EMEA Partner Summit in Berlin, focusing on AI-driven Autonomous Endpoint Management (AEM) innovations for its TeamViewer ONE platform. The summit highlighted strategic insights, product demonstrations, and recognized partners like Prianto/QBS and Computer Gross for their contributions. The event emphasized TeamViewer's commitment to enhancing digital workplace solutions through its partner ecosystem.

Partnership
 

TeamViewer EMEA Partner Summit 2026 Boosts AEM Innovation with Partners

TeamViewer hosted its EMEA Partner Summit 2026 in Berlin, focusing on AI-driven Autonomous Endpoint Management (AEM) innovations. The event showcased the TeamViewer ONE platform, which integrates endpoint management and remote connectivity. The summit highlighted successful partnerships and included an awards ceremony recognizing outstanding partners like Prianto/QBS. TeamViewer aims to lead digital workplace solutions by enhancing productivity and reducing machine downtime.

Product
 

TeamViewer Introduces Regional Restricted Access for U.S. Customers to ...

TeamViewer has launched a new feature, Regional Restricted Access, for U.S. organizations to enhance data security. This upgrade ensures data processing and storage within U.S. borders, aligning with national mandates. The feature is integrated into the Tensor platform, offering secure remote workflows and supporting compliance. It is available as a premium option for U.S.-based Tensor users and new customers.

TeamViewer Germany GmbH Profile

Company Name

TeamViewer Germany GmbH

HQ Location

Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE

Employees

501-1000

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Financials

M&A