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Compare TeamViewer vs Troop Messenger

Comparison Summary

For TeamViewer vs Troop Messenger comparison, Our AI algorithm looked at 24017 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TeamViewer and Troop Messenger to solve their respective business needs.

Pros and cons of TeamViewer and Troop Messenger

TeamViewer is more suited to businesses that require Collaboration with Offline and Helpdesk Management where as Troop Messenger is focused towards Collaboration with Video and Sales Call Management with Offline .

Both TeamViewer and Troop Messenger are Collaboration and Productivity software, peers recommend TeamViewer for call recording and meeting management where as Troop Messenger is more known for call analytics and collaboration .

logo TeamViewer

Focus area

TeamViewer is better than Troop Messenger for

Software Failure Risk

  • low

logo Troop Messenger

Focus area

Troop Messenger is better than TeamViewer for

Software Failure Risk

  • low

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Team Collaboration Software and instant messaging app

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

81

30

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


conference call management


training & onboarding


sales call management

meeting management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content management


workflow management


contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management



performance management


distribution management


trade show marketing


social media management


promotion management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • chat

  • e-mail

  • point of sale

  • on premises

  • promotions

  • events

  • trade shows

  • coupons

  • Slack

  • user generated content

  • blogs

  • mobile

  • social media

  • mobile app

  • games

  • See 15 more
  • offline

  • video

  • phone calls

  • chat

  • e-mail

  • point of sale

  • on premises

  • promotions

  • events

  • trade shows

  • coupons

  • Slack

  • user generated content

  • blogs

  • mobile

  • social media

  • mobile app

  • games

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting