Amazon Chime Overview
This is a summary of the comprehensive capabilities and benefits of Amazon Chime based on over 1220 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Amazon Chime, TeamViewer Meeting, Whereby, StarLeaf Platform, Business Hangouts, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Amazon Chime is right for your needs? Our Cuspera AI engine can evaluate how Amazon Chime fits your specific business needs, industry, and context. Get your personalized assessment report today.
Amazon Chime supports business activities such as:
- Collaboration
- Conference Call Management
- Helpdesk Management
- Call Analytics
- Meeting Management
Amazon Chime can help you with many business goals, such as Improve Internal Communications, Improve Efficiency, Attract More Attendees, Grow Business, Launch New Products, etc. It can help manage these activities if you use Offline Video Review Sites etc. for these needs. As a solution, Amazon Chime's capabilities include Recording, Alerts: Popups & Notifications, Personalization, etc.
Amazon Chime was founded in 1994. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"The Amazon Chime pay as you go pricing model reduced our monthly conferencing costs considerably while providing us an easy to navigate meeting service for our employees to leverage with our customers. " - Pete Banks
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Amazon Chime solved their Webinar and Conferencing needs. Cuspera uses 1220 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
Business Priorities
Improve Internal Communications and Improve Efficiency are the most popular business priorities peers achieved using Amazon Chime.
Use Cases
Peers recommend Collaboration , Conference Call Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Amazon Chime.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Offline, Video, Review Sites, Amazon, Phone Calls, Events and Trade Shows |
4.74/5 ★ |
"...Amazon Chime is a superior alternative to other free video conference/conference call programs...." Peer review by Emma McCarthy, Enrollment and Eligibility Program Manager, MetrixIQ |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.72/5 ★ |
"...It allows us to stay connected to each other, as well as to hold reliable conference calls with multiple participants...." Peer review by Emma McCarthy, Enrollment and Eligibility Program Manager, MetrixIQ |
| Helpdesk Management with Offline, Review Sites, Amazon, Video, Events and Trade Shows |
4.95/5 ★ |
"...Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost...." Case Study Juniper |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Offline, Video, Review Sites, Amazon, Phone Calls, Events and Trade Shows |
4.74/5 ★ |
"...Amazon Chime is a superior alternative to other free video conference/conference call programs...." Peer review by Emma McCarthy, Enrollment and Eligibility Program Manager, MetrixIQ |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.72/5 ★ |
"...It allows us to stay connected to each other, as well as to hold reliable conference calls with multiple participants...." Peer review by Emma McCarthy, Enrollment and Eligibility Program Manager, MetrixIQ |
|
| Helpdesk Management with Offline, Review Sites, Amazon, Video, Events and Trade Shows |
4.95/5 ★ |
"...Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost...." Case Study Juniper |
|
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1220 insights from peers and experts to help you assess how these Amazon Chime use cases fit your Webinar and Conferencing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Amazon Chime pay as you go pricing model reduced our monthly conferencing costs considerably while providing us an easy to navigate meeting service for our employees to leverage with our customers. Testimonial By Pete Banks |
|
We selected Amazon Chime to address the increasing monthly cost of our previous audio and web conferencing service. It helped us reduce our administrative burden and not worry about costs and variability in usage every month. Chime has reduced our conferencing spend considerably while freeing up va...luable administrative and accounting resources to focus on other priorities. |
|
Using Amazon Chime has made it easier to meet using voice, text and video. I think it's improved our efficiency since it calls us and we have less people late to meetings. Testimonial By Brandon Purcell |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pete Banks VP Engineering Guidebook |
The Amazon Chime pay as you go pricing model reduced our monthly conferencing costs considerably while providing us an easy to navigate meeting service for our employees to leverage with our customers. Testimonial By Pete Banks |
|
Lauren Vest Executive Assistant The Sterling Group |
We selected Amazon Chime to address the increasing monthly cost of our previous audio and web conferencing service. It helped us reduce our administrative burden and not worry about costs and variability in usage every month. Chime has reduced our conferencing spend considerably while freeing up va...luable administrative and accounting resources to focus on other priorities. |
|
Brandon Purcell CTO SpatialKey |
Using Amazon Chime has made it easier to meet using voice, text and video. I think it's improved our efficiency since it calls us and we have less people late to meetings. Testimonial By Brandon Purcell |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study JuniperRead More |
|
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Case Study Cathay Pacific AirwaysRead More |
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Case Study AXARead More |
Frequently Asked Questions(FAQ)
for Amazon Chime
What is Amazon Chime?
What is Amazon Chime used for?
What are the top features of Amazon Chime?
Who uses Amazon Chime?
What are Amazon Chime alternatives?
Where is Amazon Chime located?
Popular Business Setting
for Amazon Chime
Top Industries
- Marketing and Advertising
- Computer & Network Security
- Transportation/Trucking/Railroad
Popular in
- Mid Market
- Large Enterprise
- Small Business
Peers used Amazon Chime to Improve internal communications and Improve efficiency
Amazon Chime Alternatives
Peer and Expert Opinion on Features
for Amazon Chime
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (19) |
| Personalization | Read Reviews (18) |
| Video hosting | Read Reviews (8) |
| Widgets | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (19) |
| Personalization | Read Reviews (18) |
| Video hosting | Read Reviews (8) |
| Widgets | Read Reviews (8) |
IT and Other Capabilities
for Amazon Chime
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (74) |
| Data Export | Read Reviews (90) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (74) |
| Data Export | Read Reviews (90) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (48) |
| Chat Support | Read Reviews (34) |
| Email Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (107) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (48) |
| Chat Support | Read Reviews (34) |
| Email Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (107) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (57) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (57) |
Software Failure Risk Guidance
?for Amazon Chime
Overall Risk Meter
Top Failure Risks for Amazon Chime
Vendor Profile Details
HQ Location
Seattle, Washington
Employees
10001+
Social
Financials
IPO
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