Adobe Connect Overview

This is a summary of the comprehensive capabilities and benefits of Adobe Connect based on over 6983 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Adobe Connect, Zoom Video Webinar, Zoom Meetings, Vidyo, RingCentral Video, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Adobe Connect is right for your needs? Our Cuspera AI engine can evaluate how Adobe Connect fits your specific business needs, industry, and context. Get your personalized assessment report today.

Adobe Connect supports business activities such as:

  • Collaboration
  • Conference Call Management
  • Attendee Engagement
  • Content Management
  • Event Onboarding

Adobe Connect can help you with many business goals, such as Improve Internal Communications, Attract More Attendees, Enhance Customer Relationships, Improve Efficiency, Scale Best Practices, etc. It can help manage these activities if you use Offline Video Events etc. for these needs. As a solution, Adobe Connect's capabilities include Recording, Personalization, Feedback Surveys, etc.

Adobe Connect was founded in 1982. Education Vertical is its biggest customer base.

Reviews

"Adobe Connect has allowed us to grow our community by giving us the reliability and flexibility that builds confidence and engagement in our webinars. " - Gary VanAntwerp

Cuspera Reviews

10 buyers and buying teams have used Cuspera to assess how well Adobe Connect solved their Webinar and Conferencing needs. Cuspera uses 6983 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities peers achieved using Adobe Connect.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Event ROI
  • Launch New Products
  • Improve Brand Engagement
  • Grow Business
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Attendee Engagement , as the business use cases that they have been most satisfied while using Adobe Connect.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Offline, Video, Events and Trade Shows

4.50/5 ★

Read Reviews (1230)

"...Its design flexibility is great and east to use like screen sharing, video and audio option and methods for engaging participants...."
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.46/5 ★

Read Reviews (252)

"...Adobe Connect is the best I have used, for me it is a valuable software like no other with immense effectiveness, the web conference platform allows collaborative experiences that includes video, audio, screen sharing, surveys, chat, question session and answers, exchange of documents and much more, in a simple, safe and efficient way, the best of all is that it does not need installation or configuration, Adobe Connect works from any modern browser...."
Attendee Engagement

4.76/5 ★

Read Reviews (246)

"...Just our small, 5 person team uses it for our client work as other service engagements don't require cumulative meeting room knowledge...."
engaging and following up

4.82/5 ★

Read Reviews (215)

"...Breakout rooms, ability to record meetings with options for computer and/or phone audio (including the ability link in external phone conference lines), engagement meters (which, I'll admit, I haven't really used), and, I think, pretty much all of the features that most similar platforms offer...."
PEER EXPERIENCES
Collaboration with Offline, Video, Events and Trade Shows

4.50/5 ★

Read Reviews (1230)

"...Its design flexibility is great and east to use like screen sharing, video and audio option and methods for engaging participants...." Peer review by Lenee K., Recruiter, Oil & Energy
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.46/5 ★

Read Reviews (252)

"...Adobe Connect is the best I have used, for me it is a valuable software like no other with immense effectiveness, the web conference platform allows collaborative experiences that includes video, audio, screen sharing, surveys, chat, question session and answers, exchange of documents and much more, in a simple, safe and efficient way, the best of all is that it does not need installation or configuration, Adobe Connect works from any modern browser...." Peer review by Leslie P, Human Resources
Attendee Engagement

4.76/5 ★

Read Reviews (246)

"...Just our small, 5 person team uses it for our client work as other service engagements don't require cumulative meeting room knowledge...." Peer review by Rachael Ahrens, Senior Interactive Consultant, Blackbaud
engaging and following up

4.76/5 ★

Read Reviews (215)

40+ more Business Use Cases

Our AI advisor, Wyz, harnessed 6983 insights from peers and experts to help you assess how these Adobe Connect use cases fit your Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Gary VanAntwerp

Vice President, Communities/Executive Producer, Webinars

Training Magazine Network

Adobe Connect has allowed us to grow our community by giving us the reliability and flexibility that builds confidence and engagement in our webinars. Testimonial By Gary VanAntwerp

Karyn Gleeson

Online Production Manager

The Learning Guild

We had to work fast, and Adobe Connect made it easy to pivot our face-to-face events to virtual ones. Testimonial By Karyn Gleeson

Gary VanAntwerp

Vice President, Communities/Executive Producer, Webinars

Training Magazine Network

In the years since we implemented Adobe Connect, we’ve built a strong, loyal base of members, growing from 3,000 to 155,000 members. Testimonial By Gary VanAntwerp
CUSTOMERS TESTIMONIALS

Gary VanAntwerp

Vice President, Communities/Executive Producer, Webinars

Training Magazine Network

Adobe Connect has allowed us to grow our community by giving us the reliability and flexibility that builds confidence and engagement in our webinars. Testimonial By Gary VanAntwerp

Karyn Gleeson

Online Production Manager

The Learning Guild

We had to work fast, and Adobe Connect made it easy to pivot our face-to-face events to virtual ones. Testimonial By Karyn Gleeson

Gary VanAntwerp

Vice President, Communities/Executive Producer, Webinars

Training Magazine Network

In the years since we implemented Adobe Connect, we’ve built a strong, loyal base of members, growing from 3,000 to 155,000 members. Testimonial By Gary VanAntwerp

Case Studies

COMPANY CASE STUDIES
Case Study The University of Arizona

The University of Arizona reaches beyond the traditional campus by delivering custom eLearning to students of all abilities using any device, with Adobe Connect.

Read More
Case Study Wiley and Georgetown University

The leading educational company uses Adobe Connect to build a custom eLearning platform for top-ranked universities.

Read More
Case Study BMO Financial Group

The financial services group uses Adobe Connect to deliver a high-touch customer experience.

Read More

Frequently Asked Questions(FAQ)

for Adobe Connect

What is Adobe Connect?

Adobe Connect is a suite of webinar software for remote training, web conferencing, presentation, and desktop sharing. It helps to improve internal communications, acquire customers, and enhance customer relationships.

What is Adobe Connect used for?

Adobe Connect is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Attendee Engagement .

What are the top features of Adobe Connect?

Recording, Personalization and Feedback surveys are some of the top features of Adobe Connect.

Who uses Adobe Connect?

Adobe Connect is used by Education, Computer Software and Hospitality among other industries.

What are Adobe Connect alternatives?

Zoom Video Webinar, Zoom Meetings, Vidyo and RingCentral Video are popular alternatives for Adobe Connect.

Where is Adobe Connect located?

Adobe Connect is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Popular Business Setting

for Adobe Connect

Top Industries

  • Education
  • Computer Software
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Adobe Connect to Improve internal communications and Attract more attendees

Peer and Expert Opinion on Features

for Adobe Connect

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.99/5 ★

Read Reviews (445)
Personalization

4.22/5 ★

Read Reviews (201)
Feedback surveys

4.97/5 ★

Read Reviews (140)
Templates

4.11/5 ★

Read Reviews (40)
Widgets

2.11/5 ★

Read Reviews (25)
FEATURES RATINGS AND REVIEWS
Recording

3.99/5 ★

Read Reviews (445)
Personalization

4.22/5 ★

Read Reviews (201)
Feedback surveys

4.97/5 ★

Read Reviews (140)
Templates

4.11/5 ★

Read Reviews (40)
Widgets

2.11/5 ★

Read Reviews (25)

IT and Other Capabilities

for Adobe Connect

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.84/5 ★

Read Reviews (1022)
Data Export

3.76/5 ★

Read Reviews (944)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.84/5 ★

Read Reviews (1022)
Data Export

3.76/5 ★

Read Reviews (944)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.96/5 ★

Read Reviews (196)
Phone Support

4.84/5 ★

Read Reviews (50)
Email Support

4.82/5 ★

Read Reviews (35)
24/7 Support

3.46/5 ★

Read Reviews (487)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.96/5 ★

Read Reviews (196)
Phone Support

4.84/5 ★

Read Reviews (50)
Email Support

4.82/5 ★

Read Reviews (35)
24/7 Support

3.46/5 ★

Read Reviews (487)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.23/5 ★

Read Reviews (367)
Analytics

4.18/5 ★

Read Reviews (44)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.23/5 ★

Read Reviews (367)
Analytics

4.18/5 ★

Read Reviews (44)

Software Failure Risk Guidance

?

for Adobe Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Connect

Vendor Profile Details

Company Name

Adobe

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A