Hubspot Sales Hub Overview

This is a summary of the comprehensive capabilities and benefits of Hubspot Sales Hub based on over 18564 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Hubspot Sales Hub, HubSpot CRM, Zoho CRM, Pipedrive, Agile CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Hubspot Sales Hub is right for your needs? Our Cuspera AI engine can evaluate how Hubspot Sales Hub fits your specific business needs, industry, and context. Get your personalized assessment report today.

Hubspot Sales Hub supports business activities such as:

  • Communication Management
  • Engagement Management
  • Contact List Management
  • Social Media Management
  • Workflow Management

Hubspot Sales Hub can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve ROI, Grow Market Share, etc. It can help manage these activities if you use E-Mail Social Media User Generated Content etc. for these needs. As a solution, Hubspot Sales Hub's capabilities include Templates, Personalization, Alerts: Popups & Notifications, etc.

Hubspot Sales Hub was founded in 2006. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"The HubSpot platform is way more than just developer APIs. The App Marketplace offers real distribution benefits that enabled us to reach this massive, engaged, modern, and global customer base. " - Yonatan Lee

Cuspera Reviews

33 buyers and buying teams have used Cuspera to assess how well Hubspot Sales Hub solved their CRM needs. Cuspera uses 18564 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Hubspot Sales Hub.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve Visibility
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Launch New Products
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Hubspot Sales Hub.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with E-Mail

4.12/5 ★

Read Reviews (1050)

"...The Hubspot software makes is so easy to send out emails by using templates and sequences...."
tracking & monitoring communications

4.63/5 ★

Read Reviews (617)

"...I can track when I called them last, any files they may need and even schedule emails!..."
sending & publishing communications

3.60/5 ★

Read Reviews (420)

"...Everyday we are logging into Hubspot to schedule social media posts, blogs, edit automated workflows, and more...."
Engagement Management with E-Mail

4.86/5 ★

Read Reviews (771)

"...That way I know when I can follow up with somebody when they open the email and not before hand...."
engaging and following up

4.87/5 ★

Read Reviews (683)

"...Sequences are a very helpful tool to send follow up emails and chase prospects...."
engaging with scheduling & cadence

4.08/5 ★

Read Reviews (15)

"...It allows you to write your best emails one time, and to select an appropriate cadence so if a prospect didn't reply to an email, it would automatically engage them...."
Contact List Management with E-Mail

4.66/5 ★

Read Reviews (456)

"...Hubspot is good at what it does keeping client contacts organized and guiding the marketing process...."
tracking contacts

4.81/5 ★

Read Reviews (88)

"...We are able to manage contacts, track usage, monitor social media, send emails, automate workflows, etc. ...."
creating contact list

3.93/5 ★

Read Reviews (53)

"...Advanced filtering, creating contact lists, managing leads works great...."
contacts history

4.97/5 ★

Read Reviews (44)

"...Having a free program to use to get customer/client interactions tracked in a small company is a huge step forward for us...."
enriching contact list

3.44/5 ★

Read Reviews (1)

"...HubSpot CRM functionality drives adoption thanks to some critical features: Sales intelligence such as prospect identification and automatic contact enrichment Sales acceleration tools like email tracking and document tracking Automation capabilities such as sequences, smart lists, task reminders. ..."
PEER EXPERIENCES
Communication Management with E-Mail

4.12/5 ★

Read Reviews (1050)

"...The Hubspot software makes is so easy to send out emails by using templates and sequences...." Peer review by Lauren D., Compliance Officer, Financial Services
tracking & monitoring communications

4.12/5 ★

Read Reviews (617)

sending & publishing communications

4.12/5 ★

Read Reviews (420)

Engagement Management with E-Mail

4.86/5 ★

Read Reviews (771)

"...That way I know when I can follow up with somebody when they open the email and not before hand...." Peer review by Erik R, Sales Operations Manager, Computer Software
engaging and following up

4.86/5 ★

Read Reviews (683)

engaging with scheduling & cadence

4.86/5 ★

Read Reviews (15)

Contact List Management with E-Mail

4.66/5 ★

Read Reviews (456)

"...Hubspot is good at what it does keeping client contacts organized and guiding the marketing process...." Peer review by DTren W., Owner, Legal Services
tracking contacts

4.66/5 ★

Read Reviews (88)

creating contact list

4.66/5 ★

Read Reviews (53)

contacts history

4.66/5 ★

Read Reviews (44)

enriching contact list

4.66/5 ★

Read Reviews (1)

83+ more Business Use Cases

Our AI advisor, Wyz, harnessed 18564 insights from peers and experts to help you assess how these Hubspot Sales Hub use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Yonatan Lee

Founder and CEO

Insycle

The HubSpot platform is way more than just developer APIs. The App Marketplace offers real distribution benefits that enabled us to reach this massive, engaged, modern, and global customer base. Testimonial By Yonatan Lee

Amara Omoregie

CEO/CMO

amaraREPS

Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. Testimonial By Amara Omoregie

Jean Moncrieff

Owner

Emerge Studios

As a customer looking after multiple accounts, HubSpot makes my job much easier. The ability to manage everything in a single place has a huge impact on our productivity. Testimonial By Jean Moncrieff
CUSTOMERS TESTIMONIALS

Yonatan Lee

Founder and CEO

Insycle

The HubSpot platform is way more than just developer APIs. The App Marketplace offers real distribution benefits that enabled us to reach this massive, engaged, modern, and global customer base. Testimonial By Yonatan Lee

Amara Omoregie

CEO/CMO

amaraREPS

Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. Testimonial By Amara Omoregie

Jean Moncrieff

Owner

Emerge Studios

As a customer looking after multiple accounts, HubSpot makes my job much easier. The ability to manage everything in a single place has a huge impact on our productivity. Testimonial By Jean Moncrieff

Case Studies

COMPANY CASE STUDIES
Case Study Mindvalley

Malaysian Learning Experience Company Mindvalley Supports a Growing Database and Eases Marketing Headaches with HubSpot.

Read More
Case Study Exodata

Exodata Boosts Its Leads by 6X with HubSpot.

Read More
Case Study New Breed Marketing

New Breed Marketing Increases Retainers and Boosts Customer Conversion by 100% with HubSpot's Content Optimization System.

Read More

Frequently Asked Questions(FAQ)

for Hubspot Sales Hub

What is Hubspot Sales Hub?

HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions.

What is Hubspot Sales Hub used for?

Hubspot Sales Hub is a CRM Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Communication Management, Engagement Management and Contact List Management .

What are the top features of Hubspot Sales Hub?

Templates, Personalization and Alerts: popups & Notifications are some of the top features of Hubspot Sales Hub.

Who uses Hubspot Sales Hub?

Hubspot Sales Hub is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Hubspot Sales Hub alternatives?

HubSpot CRM, Zoho CRM, Pipedrive and Agile CRM are popular alternatives for Hubspot Sales Hub.

Where is Hubspot Sales Hub located?

Hubspot Sales Hub is headquartered at 25 First Street, 2nd Floor Cambridge, MA 02141 United States.

Popular Business Setting

for Hubspot Sales Hub

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Hubspot Sales Hub to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Hubspot Sales Hub

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.28/5 ★

Read Reviews (727)
Personalization

4.02/5 ★

Read Reviews (510)
Alerts: popups & Notifications

3.37/5 ★

Read Reviews (372)
Recording

4.24/5 ★

Read Reviews (305)
Dashboard

3.73/5 ★

Read Reviews (284)
FEATURES RATINGS AND REVIEWS
Templates

4.28/5 ★

Read Reviews (727)
Personalization

4.02/5 ★

Read Reviews (510)
Alerts: popups & Notifications

3.37/5 ★

Read Reviews (372)
Recording

4.24/5 ★

Read Reviews (305)
Dashboard

3.73/5 ★

Read Reviews (284)

IT and Other Capabilities

for Hubspot Sales Hub

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.99/5 ★

Read Reviews (972)
Data Import

3.50/5 ★

Read Reviews (1800)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.99/5 ★

Read Reviews (972)
Data Import

3.50/5 ★

Read Reviews (1800)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.61/5 ★

Read Reviews (319)
Chat Support

4.29/5 ★

Read Reviews (194)
Email Support

4.27/5 ★

Read Reviews (277)
24/7 Support

3.93/5 ★

Read Reviews (1726)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.61/5 ★

Read Reviews (319)
Chat Support

4.29/5 ★

Read Reviews (194)
Email Support

4.27/5 ★

Read Reviews (277)
24/7 Support

3.93/5 ★

Read Reviews (1726)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (35)
Analytics

4.37/5 ★

Read Reviews (598)
Custom Reports

3.59/5 ★

Read Reviews (2285)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (35)
Analytics

4.37/5 ★

Read Reviews (598)
Custom Reports

3.59/5 ★

Read Reviews (2285)

Software Failure Risk Guidance

?

for Hubspot Sales Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Hubspot Sales Hub

Vendor Profile Details

Company Name

HubSpot

Company Website

https://www.hubspot.com/

Year Founded

2006

HQ Location

25 First Street, 2nd Floor Cambridge, MA 02141 United States

Employees

1001-5000

Social

Financials

IPO