Hubspot Sales Hub Overview

This is a summary of the comprehensive capabilities and benefits of Hubspot Sales Hub based on over 18564 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Hubspot Sales Hub, HubSpot CRM, Zoho CRM, Pipedrive, Agile CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Hubspot Sales Hub is right for your needs? Our Cuspera AI engine can evaluate how Hubspot Sales Hub fits your specific business needs, industry, and context. Get your personalized assessment report today.

Hubspot Sales Hub supports business goals such as:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve ROI
  • Grow Market Share

Hubspot Sales Hub can help you with many activities, such as Communication Management, Engagement Management, Contact List Management, Social Media Management, Workflow Management, etc. It can help manage these activities if you use E-Mail Social Media User Generated Content etc. for these needs. As a solution, Hubspot Sales Hub's capabilities include Templates, Personalization, Alerts: Popups & Notifications, etc.

Hubspot Sales Hub was founded in 2006. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"As a partner, it's easy to stay up to date with the latest tech innovations because we work with an exceptional platform. Additionally, the directory highlights our services to prospects who would not have otherwise found us. " - Christopher Antonopoulos

Cuspera Reviews

33 buyers and buying teams have used Cuspera to assess how well Hubspot Sales Hub solved their CRM needs. Cuspera uses 18564 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Hubspot Sales Hub.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve Visibility
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Launch New Products
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Hubspot Sales Hub.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with E-Mail

4.12/5

Read Reviews (1050)

"...The insight it gives me on how others view and work with email that I send...."
tracking & monitoring communications

4.63/5

Read Reviews (617)

"...I really enjoy the ability to track my email effectiveness and customers engagement...."
sending & publishing communications

3.60/5

Read Reviews (420)

"...The tool, if given access to your email client, will allow you to send emails directly to the customer...."
Engagement Management with E-Mail

4.86/5

Read Reviews (771)

"...Numerous: control of email lists, target marketing, effective communications, easy follow up, all important information in one place...."
engaging and following up

4.87/5

Read Reviews (683)

"...We also use it to forecast the pipeline and future business, plus follow up leads and turn them into customers...."
engaging with scheduling & cadence

4.08/5

Read Reviews (15)

"...Cant imagine my email routine without Hubspot - using the sequencing and cloning cadences for various outreach is highly recommended..."
Contact List Management with E-Mail

4.66/5

Read Reviews (456)

"...If you're in any kind of role, sales etc, that involves customer contact, and developing new clients, then this app allows you to see, when, where and how many times they open your email, I wait for them to open it, then call them, freaks them out everytime, my only issue, its FREE, until you hit 200, tracks per month only, and they got rid of the new introductions, which was great, gave you unlimited tracks, but..."
tracking contacts

4.81/5

Read Reviews (88)

"...The CRM is a great tool to monitor points of contact send email sequences and stands out in the fact that it is truly easy to use and not intimidating...."
creating contact list

3.93/5

Read Reviews (53)

"...You can create contacts and opps then connect them together in a linked fashion...."
contacts history

4.97/5

Read Reviews (44)

"...Getting the customers website browsing history and..."
enriching contact list

3.44/5

Read Reviews (1)

"...HubSpot CRM functionality drives adoption thanks to some critical features: Sales intelligence such as prospect identification and automatic contact enrichment Sales acceleration tools like email tracking and document tracking Automation capabilities such as sequences, smart lists, task reminders. ..."
PEER EXPERIENCES
Communication Management with E-Mail

4.12/5

Read Reviews (1050)

"...The insight it gives me on how others view and work with email that I send...." Peer review from Marketing and Advertising
tracking & monitoring communications

4.12/5

Read Reviews (617)

sending & publishing communications

4.12/5

Read Reviews (420)

Engagement Management with E-Mail

4.86/5

Read Reviews (771)

"...Numerous: control of email lists, target marketing, effective communications, easy follow up, all important information in one place...." Peer review by Tom Blubaugh, Marketing and Advertising
engaging and following up

4.86/5

Read Reviews (683)

engaging with scheduling & cadence

4.86/5

Read Reviews (15)

Contact List Management with E-Mail

4.66/5

Read Reviews (456)

"...If you're in any kind of role, sales etc, that involves customer contact, and developing new clients, then this app allows you to see, when, where and how many times they open your email, I wait for them to open it, then call them, freaks them out everytime, my only issue, its FREE, until you hit 200, tracks per month only, and they got rid of the new introductions, which was great, gave you unlimited tracks, but..." Peer review from Mechanical or Industrial Engineering
tracking contacts

4.66/5

Read Reviews (88)

creating contact list

4.66/5

Read Reviews (53)

contacts history

4.66/5

Read Reviews (44)

enriching contact list

4.66/5

Read Reviews (1)

83+ more Business Use Cases

Our AI advisor, Wyz, harnessed 18564 insights from peers and experts to help you assess how these Hubspot Sales Hub use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Christopher Antonopoulos

CEO and Founder

Measured Results Marketing

As a partner, it's easy to stay up to date with the latest tech innovations because we work with an exceptional platform. Additionally, the directory highlights our services to prospects who would not have otherwise found us. Testimonial By Christopher Antonopoulos

Amara Omoregie

CEO/CMO

amaraREPS

Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. Testimonial By Amara Omoregie

Jean Moncrieff

Owner

Emerge Studios

As a customer looking after multiple accounts, HubSpot makes my job much easier. The ability to manage everything in a single place has a huge impact on our productivity. Testimonial By Jean Moncrieff
CUSTOMERS TESTIMONIALS

Christopher Antonopoulos

CEO and Founder

Measured Results Marketing

As a partner, it's easy to stay up to date with the latest tech innovations because we work with an exceptional platform. Additionally, the directory highlights our services to prospects who would not have otherwise found us. Testimonial By Christopher Antonopoulos

Amara Omoregie

CEO/CMO

amaraREPS

Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. Testimonial By Amara Omoregie

Jean Moncrieff

Owner

Emerge Studios

As a customer looking after multiple accounts, HubSpot makes my job much easier. The ability to manage everything in a single place has a huge impact on our productivity. Testimonial By Jean Moncrieff

Case Studies

COMPANY CASE STUDIES
Case Study New Breed Marketing

New Breed Marketing Increases Retainers and Boosts Customer Conversion by 100% with HubSpot's Content Optimization System.

Read More
Case Study ClearPivot

Inbound Marketing Agency Uses HubSpot with BrightInfo to Increase Lead Generation & Conversion.

Read More
Case Study Mindvalley

Malaysian Learning Experience Company Mindvalley Supports a Growing Database and Eases Marketing Headaches with HubSpot.

Read More

Frequently Asked Questions(FAQ)

for Hubspot Sales Hub

What is Hubspot Sales Hub?

HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions.

What is Hubspot Sales Hub used for?

Hubspot Sales Hub is a CRM Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Communication Management, Engagement Management and Contact List Management .

What are the top features of Hubspot Sales Hub?

Templates, Personalization and Alerts: popups & Notifications are some of the top features of Hubspot Sales Hub.

Who uses Hubspot Sales Hub?

Hubspot Sales Hub is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Hubspot Sales Hub alternatives?

HubSpot CRM, Zoho CRM, Pipedrive and Agile CRM are popular alternatives for Hubspot Sales Hub.

Where is Hubspot Sales Hub located?

Hubspot Sales Hub is headquartered at 25 First Street, 2nd Floor Cambridge, MA 02141 United States.

Popular Business Setting

for Hubspot Sales Hub

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Hubspot Sales Hub to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Hubspot Sales Hub

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.28/5

Read Reviews (727)
Personalization

4.02/5

Read Reviews (510)
Alerts: popups & Notifications

3.37/5

Read Reviews (372)
Recording

4.24/5

Read Reviews (305)
Dashboard

3.73/5

Read Reviews (284)
FEATURES RATINGS AND REVIEWS
Templates

4.28/5

Read Reviews (727)
Personalization

4.02/5

Read Reviews (510)
Alerts: popups & Notifications

3.37/5

Read Reviews (372)
Recording

4.24/5

Read Reviews (305)
Dashboard

3.73/5

Read Reviews (284)

IT and Other Capabilities

for Hubspot Sales Hub

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.99/5

Read Reviews (972)
Data Import

3.50/5

Read Reviews (1800)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.99/5

Read Reviews (972)
Data Import

3.50/5

Read Reviews (1800)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.61/5

Read Reviews (319)
Chat Support

4.29/5

Read Reviews (194)
Email Support

4.27/5

Read Reviews (277)
24/7 Support

3.93/5

Read Reviews (1726)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.61/5

Read Reviews (319)
Chat Support

4.29/5

Read Reviews (194)
Email Support

4.27/5

Read Reviews (277)
24/7 Support

3.93/5

Read Reviews (1726)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (35)
Analytics

4.37/5

Read Reviews (598)
Custom Reports

3.59/5

Read Reviews (2285)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (35)
Analytics

4.37/5

Read Reviews (598)
Custom Reports

3.59/5

Read Reviews (2285)

Software Failure Risk Guidance

?

for Hubspot Sales Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Hubspot Sales Hub

Vendor Profile Details

Company Name

HubSpot

Company Website

https://www.hubspot.com/

Year Founded

2006

HQ Location

25 First Street, 2nd Floor Cambridge, MA 02141 United States

Employees

1001-5000

Social

Financials

IPO