Google Forms Overview
Google Forms lets users create online forms and surveys with various question types. Results can be analyzed in real-time on any device.
Use Cases
Customers recommend Collecting Feedback, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Google Forms.
Business Priorities
Acquire Customers and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using Google Forms.
Google Forms Use-Cases and Business Priorities: Customer Satisfaction Data
Google Forms's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Google Forms support capabilities include Email Support, Phone Support, Chat Support, etc. also Google Forms analytics capabilities include Analytics, and Custom Reports.
Reviews
"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet." - Justin Hiltz
Google Forms, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Google Forms
Top Industries
- Education
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Google Forms is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Google Forms Use Cases
What benefits does Google Forms offer for Collecting Feedback?
Why is Google Forms the best choice for Collaboration?
What makes Google Forms ideal for Content Management?
How efficiently Does Google Forms manage your Sales Document Management?
How efficiently Does Google Forms manage your Communication Management?
58+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Google Forms solved their Customer Feedback Management needs. Cuspera uses 31459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. Testimonial By Justin Hiltz |
CUSTOMERS | TESTIMONIALS |
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![]() Justin Hiltz Johnny Cupcakes |
Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. Testimonial By Justin Hiltz |
Case Studies
CASE STUDY Millennium bcp
CASE STUDY Super-Pharm
CASE STUDY Best Buy
CASE STUDY Box
Video
How To Create Google Form - 2024 | Complete Tutorial

Frequently Asked Questions(FAQ)
for Google Forms
What is Google Forms?
Google Forms is a Free online Survey software that allows collecting information from users through surveys and are automatically entered into a spreadsheet. It creates a new survey from a variety of pre-made themes and edit it with others at the same time. It helps to enhance customer relationships, improve internal communications and acquire customers.
It creates a form as easily as creating a document, share forms with an email, a link, or a website, and connect with customers to gain valuable insights. Its real-time collaboration helps to create the form faster and analyses the results together without having to send around multiple versions of the file.
Key features of Google forms are custom forms, drag-and-drop, customize values, reorder questions, add images, videos, and custom logic, real-time response information, automatic summaries and more.
What is Google Forms used for?
What are the top features of Google Forms?
Who uses Google Forms?
What are Google Forms alternatives?
Where is Google Forms located?
Google Forms Competitors
Google Forms Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (18) |
Analytics | Read Reviews (892) |
Custom Reports | Read Reviews (5966) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (18) |
Analytics | Read Reviews (892) |
Custom Reports | Read Reviews (5966) |
Google Forms Integrations
Google Forms integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Google Forms
Software Failure Risk Guidance
?for Google Forms
Overall Risk Meter
Top Failure Risks for Google Forms
Google LLC News
Google Gemini and GitHub are teaming up for AI - powered coding
Google has partnered with GitHub to integrate its open-source AI agent, Gemini CLI, into GitHub Actions. This collaboration allows Gemini CLI to function as an autonomous agent and collaborator within GitHub repositories, offering features like auto-labeling, prioritizing issues, and providing instant feedback. The tool is available in beta, with different request quotas for various account types.
Google August security patches include a fix for these two Qualcomm flaws update right now
Google has released security patches addressing two high-severity vulnerabilities in Qualcomm's technology, specifically affecting the Adreno GPU. These flaws, tracked as CVE-2025-21479 and CVE-2025-27038, were exploited in targeted attacks. Qualcomm had provided patches to OEMs in May, and these vulnerabilities have been added to CISA's catalog of actively exploited vulnerabilities.
WinZO disputes Google CCI proposal on Play Store rules
WinZO, a real-money gaming platform, has raised objections to Google's proposal to the Competition Commission of India (CCI) regarding Play Store rules. WinZO argues that Google's proposal fails to address anti-competitive concerns, such as inflated user acquisition costs and restrictive app access. Google proposes allowing certified real-money games on the Play Store and Google Ads, with implementation timelines set if approved.
Google to roll out ads in AI Overviews in India later this year
Google will introduce ads in its AI Overviews in India later this year, expanding its AI-powered marketing tools. This move, announced at the Google Marketing Live India event, follows successful testing in the US. The ads will appear in AI-generated summaries on Google Search, offering brands new engagement opportunities. Additionally, Google is launching the "Generated for You" feature in Product Studio to enhance product marketing.
Google LLC Profile
Company Name
Google LLC
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A