Google Forms Overview
Google Forms lets users create online forms and surveys with various question types. Results can be analyzed in real-time on any device.
Use Cases
Customers recommend Collecting Feedback, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Google Forms.
Business Priorities
Acquire Customers and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using Google Forms.
Google Forms Use-Cases and Business Priorities: Customer Satisfaction Data
Google Forms's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Google Forms support capabilities include Email Support, Phone Support, Chat Support, etc. also Google Forms analytics capabilities include Analytics, and Custom Reports.
Reviews
"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet." - Justin Hiltz
Google Forms, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Google Forms
Top Industries
- Education
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Google Forms is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Google Forms Customer wins, Customer success stories, Case studies
What benefits does Google Forms offer for Collecting Feedback?
How does Google Forms facilitate Collaboration?
What benefits does Google Forms offer for Content Management?
Why is Google Forms the best choice for Sales Document Management?
How does Google Forms facilitate Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Google Forms solved their Customer Feedback Management needs. Cuspera uses 31459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
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Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. Testimonial By Justin Hiltz |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Justin Hiltz Johnny Cupcakes |
Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. Testimonial By Justin Hiltz |
Millennium bcp - Financial Services
Read more →Super-Pharm - Retail
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Read more →Best Buy - Retail
Read more →Adya - Information Technology And Services
Read more →How To Create Google Form - 2024 | Complete Tutorial
Frequently Asked Questions(FAQ)
for Google Forms
What is Google Forms?
Google Forms is a Free online Survey software that allows collecting information from users through surveys and are automatically entered into a spreadsheet. It creates a new survey from a variety of pre-made themes and edit it with others at the same time. It helps to enhance customer relationships, improve internal communications and acquire customers.
It creates a form as easily as creating a document, share forms with an email, a link, or a website, and connect with customers to gain valuable insights. Its real-time collaboration helps to create the form faster and analyses the results together without having to send around multiple versions of the file.
Key features of Google forms are custom forms, drag-and-drop, customize values, reorder questions, add images, videos, and custom logic, real-time response information, automatic summaries and more.
What is Google Forms used for?
What are the top features of Google Forms?
Who uses Google Forms?
What are Google Forms alternatives?
Where is Google Forms located?
Google Forms Competitors
Google Forms Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Analytics | Read Reviews (892) |
| Custom Reports | Read Reviews (5966) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Analytics | Read Reviews (892) |
| Custom Reports | Read Reviews (5966) |
Google Forms Integrations
Google Forms integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Google Forms
Software Failure Risk Guidance
?for Google Forms
Overall Risk Meter
Top Failure Risks for Google Forms
Google LLC News
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Google AdSense has introduced a "Confirmed Click status breakdown" feature in its reports. This new option helps users identify unintended clicks on ads by requiring users to confirm their intent to visit an advertiser's page. The feature is available for reports from June 27, 2025, onwards.
SAP Expands Partnership with Google Cloud with Zero-Copy Data for Google BigQuery
SAP and Google Cloud are expanding their long-standing data and analytics partnership with the launch of SAP Business Data Cloud Connect for Google BigQuery. This integration simplifies access to mission-critical SAP data products from SAP Business Data Cloud through bidirectional, zero-copy sharing.
Google Ads Experiments With Settings New Customer Value
Google Ads is testing a new feature that automatically sets the New Customer Value in New Customer Acquisition campaigns. This experiment aims to help advertisers optimize for high-value customers by suggesting default values based on historical data. However, some advertisers are concerned about the lack of consent and the impact on reporting and ad performance.
Google AI Studio gets unified Playground, Maps grounding, and smarter workflow tools
Google has updated its AI Studio with a unified Playground for AI models, integrating tools like Gemini and Text-to-Speech in one workspace. The update includes Maps grounding for real-world context, a new Welcome Homepage, and enhanced API key management. These improvements aim to streamline workflows and enhance user experience.
Google LLC Profile
Company Name
Google LLC
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A