Google Forms Overview
Google Forms is a Free online Survey software that allows collecting information from users through surveys and are automatically entered into a spreadsheet. It creates a new survey from a variety of pre-made themes and edit it with others at the same time. It helps to enhance customer relationships, improve internal communications and acquire customers.
It creates a form as easily as creating a document, share forms with an email, a link, or a website, and connect with customers to gain valuable insights. Its real-time collaboration helps to create the form faster and analyses the results together without having to send around multiple versions of the file.
Key features of Google forms are custom forms, drag-and-drop, customize values, reorder questions, add images, videos, and custom logic, real-time response information, automatic summaries and more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Google Forms solved their Customer Feedback Management needs. Cuspera uses 31459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Acquire Customers and Improve Customer Satisfaction are the most popular business priorities peers achieved using Google Forms.
Use Cases
Peers recommend Collecting Feedback , Collaboration , Content Management , as the business use cases that they have been most satisfied while using Google Forms.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback |
4.91/5 ★ |
"...Practically the google form does the analysis work for me and it also helps to get feedback from clients...." Peer review by Micheal G, Software Developer, Computer & Network Security |
| Measuring CSAT |
4.97/5 ★ |
"...Google Forms allows your customers to complete satisfaction surveys, which helps businesses develop...." Peer review by User in Restaurants, Restaurants |
| measuring net promoter score |
4.79/5 ★ |
"...To start, Zoho Survey lets you add more than 25 question types, including things like Net Promoter Score, ratings, and drag-and-drop rankings that Google Forms doesn't offer...." The 9 Best Free Form Builders and Survey Tools |
| Collaboration |
4.78/5 ★ |
"...You can easily integrate with Google Sheets and share and collaborate on the results with others...." Peer review by Maksym S., Project Manager, Marketing and Advertising |
| Content Management |
4.53/5 ★ |
"...Google forms gives users the option to create, write, edit and comment on shared documents...." Peer review by Tsahi T, Co-Founder and COO, Marketing and Advertising |
| content sharing |
4.57/5 ★ |
"...I enjoy the flexibility in questions, and that a simple link can be shared for people to fill out the form. ...." Peer review by Brian B., Owner, Hospitality |
| content curation |
3.67/5 ★ |
"...The ability to edit content, rules, themes, and settings for each scenario is very helpful...." Peer review by Administrator |
| content publishing |
4.57/5 ★ |
"...Further afield, websites such as Webflow and Creative Bloq post great content on the latest web design trends...." Our five-step guide to planning for a website redesign |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback |
4.91/5 ★ |
"...Practically the google form does the analysis work for me and it also helps to get feedback from clients...." Peer review by Micheal G, Software Developer, Computer & Network Security |
|
| Measuring CSAT |
4.91/5 ★ |
| measuring net promoter score |
4.91/5 ★ |
| Collaboration |
4.78/5 ★ |
"...You can easily integrate with Google Sheets and share and collaborate on the results with others...." Peer review by Maksym S., Project Manager, Marketing and Advertising |
|
| Content Management |
4.53/5 ★ |
"...Google forms gives users the option to create, write, edit and comment on shared documents...." Peer review by Tsahi T, Co-Founder and COO, Marketing and Advertising |
|
| content sharing |
4.53/5 ★ |
| content curation |
4.53/5 ★ |
| content publishing |
4.53/5 ★ |
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 31459 insights from peers and experts to help you assess how these Google Forms use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. Testimonial By Justin Hiltz |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Justin Hiltz Johnny Cupcakes |
Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. Testimonial By Justin Hiltz |
Frequently Asked Questions(FAQ)
for Google Forms
What is Google Forms?
What is Google Forms used for?
What are the top features of Google Forms?
Who uses Google Forms?
What are Google Forms alternatives?
Where is Google Forms located?
Popular Business Setting
for Google Forms
Top Industries
- Education
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Google Forms to Acquire customers and Improve customer satisfaction
Google Forms Alternatives
Peer and Expert Opinion on Features
for Google Forms
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (7157) |
| Survey themes library | Read Reviews (990) |
| Personalization | Read Reviews (979) |
| Gamification | Read Reviews (438) |
| Contests/quizes | Read Reviews (423) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (7157) |
| Survey themes library | Read Reviews (990) |
| Personalization | Read Reviews (979) |
| Gamification | Read Reviews (438) |
| Contests/quizes | Read Reviews (423) |
IT and Other Capabilities
for Google Forms
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3061) |
| Data Export | Read Reviews (2268) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3061) |
| Data Export | Read Reviews (2268) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (71) |
| Phone Support | Read Reviews (53) |
| Chat Support | Read Reviews (86) |
| 24/7 Support | Read Reviews (2184) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (71) |
| Phone Support | Read Reviews (53) |
| Chat Support | Read Reviews (86) |
| 24/7 Support | Read Reviews (2184) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Analytics | Read Reviews (892) |
| Custom Reports | Read Reviews (5966) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Analytics | Read Reviews (892) |
| Custom Reports | Read Reviews (5966) |
Software Failure Risk Guidance
?for Google Forms
Overall Risk Meter
Top Failure Risks for Google Forms
Vendor Profile Details
Company Name
Company Website
https://about.google/intl/en/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
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