Pipefy Product Overview

Pipefy brings structure, visibility, and organization to work processes. The platform allows users to take control and improve their workflows.

Key Insights

Pipefy allows users to create and manage custom workflows, define work rules, and collaborate in real time. It provides a Kanban-style interface, enabling users to visualize and track tasks within clearly defined processes. Pipefy offers a limited free plan with pre-loaded templates, however, users may need to upgrade to access more advanced features.

Pipefy offers training and onboarding capabilities through pre-built templates and intuitive design, making it easy to implement and learn. The platform also provides access to various resources and tools to support onboarding efforts. Onboarding may require additional resources for users needing more in-depth training or complex workflows.

Customer stories

Product Business Settings

Pipefy is popular in Information Technology And Services, Computer Software, and Hospital & Health Care industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

Project Management
Help Desk
Calendar
Digital Signature

How satisfied the customers are with Pipefy use-cases

Reviews

"...Pipefy is an excellent tool which helps you better organize your company workflow, and it works perfectly with APIs from external apps...." Peer review by Carlos Eduardo de Souza

Pipefy Customer Insights, Testimonials and Case Studies

How does Pipefy address your Workflow Management Challenges?

How does Pipefy address your Onboarding Challenges?

How does Pipefy address your Helpdesk Management Challenges?

What solutions does Pipefy provide for Collaboration?

Why is Pipefy the best choice for Communication Management?

What is Pipefy used for?

Pipefy is a Marketing Automation Software mainly used by its customers to Launch New Products and Acquire Customers by Workflow Management, Onboarding and Helpdesk Management .

What are the top features of Pipefy?

Templates, Personalization and Live monitoring are some of the top features of Pipefy.

Who uses Pipefy?

Pipefy is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Pipefy alternatives?

Lokalise, Yespo Оmnichannel CDP, ExpertSender and Lead Liaison are popular alternatives for Pipefy.

Where is Pipefy located?

Pipefy is headquartered at San Francisco, California.

11 buyers and buying teams have used Cuspera to assess how well Pipefy solved their Marketing Automation needs. Cuspera uses 1061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Cloud AI Update - Pipefy Expands US Reach With Oracle Cloud AI Integration - simplywall.st

Pipefy has expanded its US presence by integrating Oracle Cloud Infrastructure (OCI) AI Agents into its operations. This move highlights Oracle's strategy to leverage its AI infrastructure for practi...cal enterprise applications, potentially increasing the adoption of diverse AI workloads on OCI.

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Accenture Adopts More Than 450 AI Agents from Pipefy to Automate Processes

Accenture has adopted over 450 AI Agents from Pipefy to automate and enhance its processes, achieving a 60% efficiency boost. This collaboration, which began in 2016, leverages Pipefy's AI technology... to streamline tasks like document validation and process synchronization. The partnership underscores Pipefy's leadership in intelligent automation and supports Accenture's scalable business solutions.

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GPA House - Retail - Very Large

Pipefy helped GPA House, part of Grupo Casino and one of South America's largest retailers, triple their marketing deliveries. Before Pipefy, GPA House struggled with disorganized requests and missed... deadlines using email and WhatsApp. After implementing Pipefy's workflow automation and customizable forms, they quickly scaled operations and doubled their license count in six months. The platform centralized requests, improved briefings, and streamlined campaign management for over 50 team members.

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Nibo - Financial Services

Pipefy helped Nibo improve their customer onboarding and customer success processes. Nibo needed a tool to organize their new customer success team and track onboarding results. Pipefy provided featu...res like checklists, due dates, alerts, and email templates. The team now tracks metrics such as SLAs and onboarding completions. Pipefy made Nibo's processes more organized and efficient.

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Dasa - Hospital & Health Care - Very Large

Pipefy helped Dasa automate supply chain requests, boosting team efficiency by 295%. Dasa centralized operations for 10 teams, cutting logistics demand resolution time by 75%. The company now resolve...s over 7,000 requests monthly, with each employee handling 930 tickets, up from 236. Real-time reports and automation reduced manual work and improved process visibility. Dasa saw a full ROI in the first year using Pipefy.

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A leading vehicle glass repair and replacement company - Automotive

Pipefy helped a leading vehicle glass repair and replacement company speed up HR recruitment. The company used Pipefy to automate and standardize hiring workflows. They now fill urgent job openings 8...0% faster, cutting the time from up to 15 days to just 3 days. HR processes for changes are 70% faster. The company saved over 1,340 hours in seven months and achieved a 377% ROI. HR managers now have better visibility and fewer manual tasks.

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lightning

Peers used Pipefy for workflow management and onboarding

Pipefy Competitors

Pipefy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.70/5 ★

Read Reviews (40)
Custom Reports

4.25/5 ★

Read Reviews (209)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.70/5 ★

Read Reviews (40)
Custom Reports

4.25/5 ★

Read Reviews (209)

Pipefy Integrations

Pipefy integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.03/5 ★

Read Reviews (100)
Data Export

3.25/5 ★

Read Reviews (35)

TeamGantt

4.72 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Freedcamp

4.6 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Resource Guru

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ProdPad

4.37 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

LiveAgent

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

teamwork desk

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Pipefy

synthesio

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Teamwork

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Pipefy

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipefy

Pipefy Inc. News

Executive
 

Pipefy Accelerates 2026 U.S. Presence with VP of Sales Appointment

Pipefy has appointed Rodrigo Paiva as VP of U.S. Sales to enhance its presence in the U.S. market. With over 25 years of experience from companies like Oracle and Microsoft, Paiva will drive Pipefy's 2026 strategy to lead in AI-driven business orchestration. This move aligns with Pipefy's goal to set the standard in the U.S. enterprise AI market.

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Executive
 

Pipefy Accelerates 2026 U.S. Presence: Rodrigo Paiva Joins as VP of Sales

Pipefy has appointed Rodrigo Paiva as VP of U.S. Sales to enhance its U.S. presence in 2026. With extensive experience in AI-driven companies, Paiva will drive Pipefy's strategy to lead in AI business orchestration. This move aligns with Pipefy's goal to become a key player in the U.S. tech market, leveraging its AI orchestration platform for operational efficiency.

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Executive
 

Pipefy Appoints VP of Sales for U.S. AI Expansion

Pipefy has appointed Rodrigo Paiva as VP of Sales to drive its U.S. expansion, focusing on AI-driven process automation. This strategic hire aims to enhance Pipefy's market presence and operational efficiency solutions for American enterprises. Paiva's leadership is expected to boost Pipefy's market share and influence the BPM industry towards AI-centric solutions.

Read more →
Awards
 

Pipefy Named to 2025 Deloitte Technology Fast 500 Ranking of Fastest-Growing Companies in North America - Yahoo Finance

Pipefy has been recognized in the 2025 Deloitte Technology Fast 500 ranking, placing 410th among the fastest-growing technology companies in North America. This achievement highlights Pipefy's significant growth driven by the adoption of its AI-powered business process automation solutions. The company is noted for enabling clients to easily digitize workflows and create AI Agents, enhancing operational efficiency.

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Pipefy Inc. Profile

Company Name

Pipefy Inc.

Company Website

https://www.pipefy.com/

HQ Location

San Francisco, California

Employees

101-250

Social

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Financials

SERIES B