Deepgram Overview

Deepgram transforms voice data into actionable insights with its Speech-to-Text (STT), Text-to-Speech (TTS), and Voice Agent APIs. Designed for enterprise needs, it delivers real-time accuracy and scalability. Whether you're a startup or a large enterprise, Deepgram's platform supports diverse voice AI applications. Its APIs make it easy to integrate voice capabilities into existing systems, unlocking new possibilities for customer interaction and data analysis. A standout feature is its ability to handle large volumes of voice data efficiently, making it a valuable tool for businesses looking to leverage voice technology at scale.

Use Cases

Customers recommend Helpdesk Management, Lead Qualification: Technographic, Sales Call Management, as the business use cases that they have been most satisfied with while using Deepgram.

Other use cases:

  • Business Development
  • Onboarding
  • Trade Show Marketing
  • Forecasting
  • Products & Pricelist Management
  • Contract Management
  • Sending & Publishing Communications
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Business Priorities

Increase Sales & Revenue and Launch New Products are the most popular business priorities that customers and associates have achieved using Deepgram.

Other priorities:

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Deepgram Use-Cases and Business Priorities: Customer Satisfaction Data

Deepgram works with different mediums / channels such as Phone Calls. and Promotions.

Deepgram's features include Recording, and Voice Transcription. and Deepgram support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Deepgram analytics capabilities include Custom Reports, and Analytics.

Deepgram offers real-time speech-to-text and text-to-speech APIs powered by advanced voice AI models. It ensures low latency, high quality, and scalable low-cost solutions.

Comprehensive Insights on Deepgram Use Cases

Why is Deepgram the best choice for Helpdesk Management?

How can Deepgram optimize your Lead Qualification: Technographic Workflow?

16 buyers and buying teams have used Cuspera to assess how well Deepgram solved their business needs. Cuspera uses 179 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Information Technology and Services

CASE STUDY UpdateAI

Deepgram’s AI Speech Recognition helps UpdateAI capture action items in real-time during online meetings. UpdateAI needed fast and accurate transcription to build their action item engine for custome...r success teams. They tested six providers and chose Deepgram for its speed and accuracy. With Deepgram, UpdateAI’s AI engine finds and highlights action items from meeting transcripts. Their data scientists keep improving detection accuracy for better results.

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Marketing and Advertising

CASE STUDY Podsights

Podsights used Deepgram's speech-to-text technology to improve podcast advertising attribution. The challenge was to connect podcast engagement directly to sales, replacing unreliable methods like co...upon codes and vanity URLs. Podsights implemented pixel-based attribution and Deepgram's STT to track listener actions and ad compliance. This solution gave brands accurate data on podcast ad ROI. As a result, brands gained confidence in podcast advertising, leading to increased ad spend in the industry.

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Information Technology and Services

CASE STUDY Nytro.ai

Deepgram’s Speech to Text API helps Nytro.ai improve its Pitch Intelligence platform. Nytro.ai needed fast and accurate transcription to assess sales reps’ pitch performance. Other solutions only rea...ched 75% to 80% accuracy, but Deepgram delivered 90% to 92% accuracy with reliable speed. Nytro.ai can now give better feedback to sales reps and get them ready to pitch faster. Deepgram is a key partner for Nytro.ai’s ongoing innovation.

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Information Technology and Services

CASE STUDY Red Box

Deepgram helped Red Box improve audio capture and transcription for enterprise customers. Red Box needed a scalable, customizable ASR platform for high-profile clients, including top banks and large ...call centers. Deepgram delivered unmatched accuracy, speed, and customization. The platform reduced compute needs and supported up to 300 real-time streams on one GPU. Red Box saw better compliance, training, and customer experience with Deepgram's AI speech platform.

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CASE STUDY Humach

Humach uses Deepgram to improve customer experiences in sales and support. The company combines human expertise with technology. Deepgram helps Humach deliver better service. The focus is on using AI... for sales and support.

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Information Technology and Services

CASE STUDY Elerian AI

Deepgram's speech to text API helps Elerian AI build human-like voicebots for call centers. Elerian AI needed accurate, real-time speech recognition for many accents and dialects, especially in South... Africa. Deepgram provided custom speech models with over 90% accuracy and less than 300-millisecond lag. This improved Elerian AI's digital agents, making them more natural and productive. The solution also supports on-premises deployment for better data security.

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lightning

Peers used Deepgram for helpdesk management and lead qualification: technographic

Deepgram Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.29/5 ★

Read Reviews (16)
Custom Reports

3.74/5 ★

Read Reviews (11)
Analytics

3.63/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.29/5 ★

Read Reviews (16)
Custom Reports

3.74/5 ★

Read Reviews (11)
Analytics

3.63/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for Deepgram

Top Failure Risks for Deepgram

Deepgram, Inc. News

Product

2025-08-27T18:30:00.000Z

Deepgram has released new container images for its self-hosted API, engine, license proxy, and billing components. This update introduces a new GPU configuration option and marks the final release using the "onprem-*" image tags, transitioning to "self-hosted-*" tags for future updates.

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Product

Deepgram Expands Nova-3 with German, Dutch, Swedish, and Danish Support

Deepgram has expanded its Nova-3 voice AI platform to support German, Dutch, Swedish, and Danish languages. This enhancement allows enterprises to leverage Nova-3's high accuracy, adaptability, and real-time performance in these languages, addressing specific challenges such as complex terminology and regional accents. The update includes features like Keyterm Prompting for domain-specific term recognition, making it suitable for sectors like healthcare and finance.

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Partnership

AWS and Deepgram: The Foundation That Makes Voice AI Scale

Deepgram and AWS have formed a strategic partnership to enhance voice AI capabilities for enterprises. This collaboration focuses on seamless integration with AWS infrastructure, enabling enterprises to deploy Deepgram's voice AI solutions efficiently. The partnership includes AWS Marketplace procurement, unified billing, and enhanced integrations with AWS services like Amazon SageMaker and Amazon Connect. This initiative aims to support enterprises in finance, healthcare, and other sectors in scaling their voice AI capabilities globally.

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Product

Deepgram launches Saga: an AI-powered voice interface for developers

Deepgram has launched Saga, an AI-powered voice interface designed for developers. Saga acts as a voice-operated "operating system" that integrates with developer environments, allowing seamless control of tools and code through speech. It supports AI-native coding environments and project management tools, enhancing productivity by reducing the need for manual switching between applications.

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Deepgram, Inc. Profile

Company Name

Deepgram, Inc.

Company Website

https://deepgram.com/

HQ Location

180 Capp St, San Francisco, California 94110, US

Employees

11-50

Social

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Financials

SERIES A