CallTrackingMetrics Overview
This is a summary of the comprehensive capabilities and benefits of CallTrackingMetrics based on over 5665 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, CallSource, Convirza Call Tracking, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CallTrackingMetrics is right for your needs? Our Cuspera AI engine can evaluate how CallTrackingMetrics fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallTrackingMetrics supports business activities such as:
- Communication Management
- Sales Call Management
- Advertisement
- Campaign Management
- Helpdesk Management
CallTrackingMetrics can help you with many business goals, such as Improve ROI, Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, CallTrackingMetrics's capabilities include Recording, SEM, Dashboard, etc.
CallTrackingMetrics was founded in 2009. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. " - Pulte Group
Cuspera Reviews
16 buyers and buying teams have used Cuspera to assess how well CallTrackingMetrics solved their Other Demand Generation needs. Cuspera uses 5665 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities peers achieved using CallTrackingMetrics.
Use Cases
Peers recommend Communication Management , Sales Call Management , Advertisement , as the business use cases that they have been most satisfied while using CallTrackingMetrics.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Phone Calls |
4.76/5 ★ |
"...I could have used any call tracking, but wanted to provide my clients a higher quality marketing...." Peer review by Justin K., Professional Training & Coaching |
| tracking & monitoring communications |
4.77/5 ★ |
"...We have tested all of the major players for call tracking and CTM has great features and flexibility...." Peer review by Chris C, CEO |
| sending & publishing communications |
4.25/5 ★ |
"...As a magazine publisher, I use the service as a benefit to our advertisers...." Peer review by Agency |
| Sales Call Management with Phone Calls |
4.80/5 ★ |
"...I love the way that this app not only tags the calls, but records them too..." Peer review by Benjamin T., Design |
| call recording |
4.81/5 ★ |
"...In addition, it helps with sales training through listening to recorded calls...." Peer review by Chris P, Marketing |
| call analytics |
4.95/5 ★ |
"...If you're new to call tracking and analytics you need not worry as you can literally be up and running within 10 minutes or creating your account...." Peer review by Travis Y |
| call transcription |
4.72/5 ★ |
"...Utilize call recordings and transcriptions to reference past conversations and coach new team members on how to best handle questions or challenges that arise...." Business Attribution & Communication Solution |
| call scoring |
4.06/5 ★ |
"...We are able to score the calls and keep track of the type of influx that we are receiving...." Peer review by Sophia S |
| call searching |
4.48/5 ★ |
"...We are able to track any inbound call from our Search Engine Optimization or Pay Per Click campaigns...." Peer review by Tim B, Founder, Marketing and Advertising |
| Advertisement with Phone Calls |
4.84/5 ★ |
"...It also allows us to use the sources we need to track specific customer funnels through our websites and ads...." Peer review by Matthew S, Video Game Programmer/Designer |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Phone Calls |
4.76/5 ★ |
"...I could have used any call tracking, but wanted to provide my clients a higher quality marketing...." Peer review by Justin K., Professional Training & Coaching |
|
| tracking & monitoring communications |
4.76/5 ★ |
| sending & publishing communications |
4.76/5 ★ |
| Sales Call Management with Phone Calls |
4.80/5 ★ |
"...I love the way that this app not only tags the calls, but records them too..." Peer review by Benjamin T., Design |
|
| call recording |
4.80/5 ★ |
| call analytics |
4.80/5 ★ |
| call transcription |
4.80/5 ★ |
| call scoring |
4.80/5 ★ |
| call searching |
4.80/5 ★ |
| Advertisement with Phone Calls |
4.84/5 ★ |
"...It also allows us to use the sources we need to track specific customer funnels through our websites and ads...." Peer review by Matthew S, Video Game Programmer/Designer |
|
60+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5665 insights from peers and experts to help you assess how these CallTrackingMetrics use cases fit your Other Demand Generation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. Testimonial By Pulte Group |
|
CTM has quickly become the backbone of my marketing and reporting efforts. Testimonial By Conscious Health Connections |
|
The support staff is amazing. They are the main reason I have such a high view of CTM! Testimonial By Disruptive Advertising |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pulte Group |
CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. Testimonial By Pulte Group |
|
Conscious Health Connections |
CTM has quickly become the backbone of my marketing and reporting efforts. Testimonial By Conscious Health Connections |
|
Disruptive Advertising |
The support staff is amazing. They are the main reason I have such a high view of CTM! Testimonial By Disruptive Advertising |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study CallboxRead More |
|
Case Study Rawhide Boys RanchRead More |
|
Case Study 10xfiveRead More |
Video
New Plans- Agent App Updates- and Zoom | CallTrackingMetrics Release Notes February 2024
Frequently Asked Questions(FAQ)
for CallTrackingMetrics
What is CallTrackingMetrics?
What is CallTrackingMetrics used for?
What are the top features of CallTrackingMetrics?
Who uses CallTrackingMetrics?
What are CallTrackingMetrics alternatives?
Where is CallTrackingMetrics located?
Popular Business Setting
for CallTrackingMetrics
Top Industries
- Marketing and Advertising
- Construction
- Entertainment
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CallTrackingMetrics to Improve ROI and Acquire customers
CallTrackingMetrics Alternatives
Peer and Expert Opinion on Features
for CallTrackingMetrics
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (277) |
| SEM | Read Reviews (198) |
| Dashboard | Read Reviews (71) |
| Personalization | Read Reviews (57) |
| SEO | Read Reviews (53) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (277) |
| SEM | Read Reviews (198) |
| Dashboard | Read Reviews (71) |
| Personalization | Read Reviews (57) |
| SEO | Read Reviews (53) |
IT and Other Capabilities
for CallTrackingMetrics
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (399) |
| Data Import | Read Reviews (686) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (399) |
| Data Import | Read Reviews (686) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (424) |
| 24/7 Support | Read Reviews (464) |
| Email Support | Read Reviews (41) |
| Chat Support | Read Reviews (63) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (424) |
| 24/7 Support | Read Reviews (464) |
| Email Support | Read Reviews (41) |
| Chat Support | Read Reviews (63) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (282) |
| Custom Reports | Read Reviews (585) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (282) |
| Custom Reports | Read Reviews (585) |
Software Failure Risk Guidance
?for CallTrackingMetrics
Overall Risk Meter
Top Failure Risks for CallTrackingMetrics
Vendor Profile Details
Company Name
CallTrackingMetrics
Company Website
https://www.calltrackingmetrics.com/Year Founded
2009
HQ Location
877 Baltimore Annapolis Blvd STE 207, Severna Park, MD 21146
Employees
11-50
Social
Financials
PRIVATE
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