CallTrackingMetrics Overview

CallTrackingMetrics enables the tracking and attribution of online and offline leads. Comprehensive data is provided to support confident marketing decisions.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using CallTrackingMetrics.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Lead Tracking
  • Generation Of New Leads
  • Channel Marketing
  • Engagement Management
  • Contact List Management
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Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using CallTrackingMetrics.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Improve Internal Communications
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
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CallTrackingMetrics Use-Cases and Business Priorities: Customer Satisfaction Data

CallTrackingMetrics works with different mediums / channels such as Phone Calls,

CallTrackingMetrics's features include Recording, SEM, Dashboard, etc.

Reviews

"The support staff is amazing. They are the main reason I have such a high view of CTM!" - Disruptive Advertising

CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, CallSource, Convirza Call Tracking, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallTrackingMetrics

Top Industries

  • Marketing and Advertising
  • Construction
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallTrackingMetrics is popular in Marketing And Advertising, Construction, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on CallTrackingMetrics Use Cases

How can CallTrackingMetrics enhance your Communication Management process?

Call Tracking Metrics enables businesses to record and track incoming calls, facilitating the analysis of marketing campaigns. The platform integrates with Google Analytics and is user-friendly. A limitation of Call Tracking Metrics is that only one client account can be viewed at a time.
"...I like how I can get the call data back into Google Analytics and Google Ads for accurate call tracking...." Peer review by Kyle R, Account Strategist, Marketing and Advertising

How can CallTrackingMetrics enhance your Sales Call Management process?

The software enables call recording, monitoring, and analysis. It integrates with Google Analytics to capture call data and provides tools for tracking customer and sales satisfaction. Call recording is not always reliable, and search functionality can be challenging.
"...Also the fact the client can score the calls good for proving lead worth...." Peer review by Will C., Marketing and Advertising

How can CallTrackingMetrics optimize your Advertisement Workflow?

How does CallTrackingMetrics address your Campaign Management Challenges?

How does CallTrackingMetrics address your Helpdesk Management Challenges?

60+ more Business Use Cases

16 buyers and buying teams have used Cuspera to assess how well CallTrackingMetrics solved their Other Demand Generation needs. Cuspera uses 5665 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallTrackingMetrics testimonial

Disruptive Advertising

The support staff is amazing. They are the main reason I have such a high view of CTM! Testimonial By Disruptive Advertising
CallTrackingMetrics testimonial

Crystal Cruises

CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. Testimonial By Crystal Cruises
CallTrackingMetrics testimonial

Conscious Health Connections

CTM has quickly become the backbone of my marketing and reporting efforts. Testimonial By Conscious Health Connections
CUSTOMERS TESTIMONIALS
CallTrackingMetrics testimonial

Disruptive Advertising

The support staff is amazing. They are the main reason I have such a high view of CTM! Testimonial By Disruptive Advertising
CallTrackingMetrics testimonial

Crystal Cruises

CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. Testimonial By Crystal Cruises
CallTrackingMetrics testimonial

Conscious Health Connections

CTM has quickly become the backbone of my marketing and reporting efforts. Testimonial By Conscious Health Connections

Case Studies

COMPANY CASE STUDIES
CallTrackingMetrics case study
Case Study Black Propeller

Learn How Call Tracking Transformed our Digital Marketing Agency

Read More
CallTrackingMetrics case study
Case Study Skyline Eco-Adventures

Learn How an Eco-Tourism Agency found an All-in-One Solution for their Reservation Center

Read More
CallTrackingMetrics case study
Case Study Rawhide Boys Ranch

Learn How CTM Resulted in a 52% Increase in Donations

Read More

Video

New Plans: Agent App Updates: and Zoom | CallTrackingMetrics Release Notes February 2024

Video Thumbnail

Frequently Asked Questions(FAQ)

for CallTrackingMetrics

What is CallTrackingMetrics?

CallTrackingMetrics is an all-in-one call tracking and contact center platform that provides call tracking tools and analysis to organizations. It helps to improve ROI and acquire customers.

It helps to drive sales and delivery service from anywhere with the cloud-based call tracking and contact center platform. It provides custom solutions for tracking and routing calls, texts, form fills, and chats.

CallTrackingMetrics platform includes features like call tracking, call automation, analytics, unified communications, and many more.

What is CallTrackingMetrics used for?

CallTrackingMetrics is a Other Demand Generation Software mainly used by its customers to Improve ROI and Acquire Customers by Communication Management, Sales Call Management and Advertisement .

What are the top features of CallTrackingMetrics?

Recording, SEM and Dashboard are some of the top features of CallTrackingMetrics.

Who uses CallTrackingMetrics?

CallTrackingMetrics is used by Marketing And Advertising, Construction and Entertainment among other industries.

What are CallTrackingMetrics alternatives?

Invoca Signal AI, Marchex Call Analytics, CallSource and Convirza Call Tracking are popular alternatives for CallTrackingMetrics.

Where is CallTrackingMetrics located?

CallTrackingMetrics is headquartered at 877 Baltimore Annapolis Blvd STE 207, Severna Park, MD 21146.
lightning

Peers used CallTrackingMetrics for communication management and sales call management

CallTrackingMetrics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (20)
Analytics

4.73/5

Read Reviews (282)
Custom Reports

4.11/5

Read Reviews (585)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (20)
Analytics

4.73/5

Read Reviews (282)
Custom Reports

4.11/5

Read Reviews (585)

Software Failure Risk Guidance

?

for CallTrackingMetrics

Overall Risk Meter

Low Medium High

Top Failure Risks for CallTrackingMetrics

CallTrackingMetrics Profile

Company Name

CallTrackingMetrics

Year Founded

2009

HQ Location

877 Baltimore Annapolis Blvd STE 207, Severna Park, MD 21146

Employees

11-50

Social

Financials

PRIVATE