ServiceTitan Overview

ServiceTitan enhances efficiency, increases revenue, and eliminates paper use. Field service management is streamlined with ServiceTitan's comprehensive software.

Use Cases

Customers recommend Call Recording, Tracking & Monitoring Communications, Sales Document Management, as the business use cases that they have been most satisfied with while using ServiceTitan.

Other use cases:

  • Workflow Management
  • Onboarding
  • Campaign Management
  • Engagement Management
  • Products & Pricelist Management
  • Advertisement
  • Contacts History
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using ServiceTitan.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Increase Average Basket Value
  • Establish Thought Leadership
See all business priorities See less business priorities

ServiceTitan Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceTitan works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.

ServiceTitan's features include Recording, Personalization, Dashboard, etc. and ServiceTitan support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceTitan analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I manage the leads I'm working with, the quotes I've left for customers, work done in the past for a certain address...." Peer review by Henry L., Account Executive

ServiceTitan, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceTitan

Top Industries

  • Construction
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ServiceTitan is popular in Construction, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

ServiceTitan Customer wins, Customer success stories, Case studies

How can ServiceTitan optimize your Call Recording Workflow?

What benefits does ServiceTitan offer for Tracking & Monitoring Communications?

How efficiently Does ServiceTitan manage your Sales Document Management?

How efficiently Does ServiceTitan manage your Workflow Management?

How does ServiceTitan address your Onboarding Challenges?

11 buyers and buying teams have used Cuspera to assess how well ServiceTitan solved their Field Service Management needs. Cuspera uses 1430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

ServiceTitan to power SPS PoolCare's 30+ branches

SPS PoolCare will implement ServiceTitan's software across its 30+ branches to enhance operational efficiency and service delivery.

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SPS PoolCare Expands Enterprise Technology Platform with ServiceTitan ...

SPS PoolCare has standardized its operations across 30+ branches in five states using ServiceTitan's cloud-based platform. This integration supports SPS's growth strategy and operational consistency,... enhancing their ability to manage complex, multi-location services. ServiceTitan's technology provides SPS with tools for route optimization, automated chemical tracking, and project management, enabling data-driven decisions and fueling growth.

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Vertex Achieves Remarkable Growth, Sets New Industry Standard with ServiceTitan

Vertex Service Partners has achieved significant growth, reaching over $600 million in revenue by leveraging ServiceTitan's platform. The partnership has enabled Vertex to integrate 30 acquisitions a...nd enhance operations with ServiceTitan's AI-powered products, contributing to Vertex's rapid expansion and ambition to become a billion-dollar company.

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LocalRoofs - Construction - Large

ServiceTitan helped LocalRoofs, led by CEO Branden Dickey, improve business measurement and efficiency. The company has over 130 employees and $20M+ in annual revenue. Dickey chose ServiceTitan for b...oth mechanical trades and roofing operations. The platform supports vertical integration and business growth. LocalRoofs is a top 100 roofing business with more than 50 years in the industry.

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Adams Power - Construction

ServiceTitan helped Adams Power manage four locations and unify their offices. Adams Power needed software that listened to their needs and improved with feedback. With ServiceTitan, they saw a 50% i...ncrease in locations over two years. They handled over 67,000 inbound calls in 2024. Time spent invoicing dropped by 50%. Adams Power praised ServiceTitan for evolving based on customer input.

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Iron Dog - Construction - Medium

ServiceTitan helped Iron Dog gain full visibility into 600 service agreements. Before, Iron Dog struggled with outdated software and had 100-200 unpaid invoices over 90 days. After switching to Servi...ceTitan, outstanding invoices dropped by 60%. The platform improved invoicing, project management, and accountability. Iron Dog now tracks sales, visits, and profits with detailed reports. Staff and customers are happier with faster invoicing and better service.

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Field Features with Margaux | ST-69 Mobile Features

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Frequently Asked Questions(FAQ)

for ServiceTitan

What is ServiceTitan used for?

ServiceTitan is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Call Recording, Tracking & Monitoring Communications and Sales Document Management .

What are the top features of ServiceTitan?

Recording, Personalization and Dashboard are some of the top features of ServiceTitan.

Who uses ServiceTitan?

ServiceTitan is used by Construction, Consumer Services and Information Technology And Services among other industries.

What are ServiceTitan alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for ServiceTitan.

Where is ServiceTitan located?

ServiceTitan is headquartered at Glendale, CA.
lightning

Peers used ServiceTitan for call recording and tracking & monitoring communications

ServiceTitan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for ServiceTitan

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceTitan

ServiceTitan, Inc. News

Financial

ServiceTitan (TTAN) Reports FY25 Revenue of $771.9M, Up 26% Year-over-Year

ServiceTitan reported a 26% increase in FY25 revenue, reaching $771.9 million, with Q4 revenue up 29% to $209.3 million. Despite a GAAP net loss, the company achieved a non-GAAP net income of $16.5 million. The customer base expanded by 18%, and Gross Transaction Volume rose 23% to $68.5 billion. For 2026, ServiceTitan projects revenue between $895 and $905 million, focusing on growth and execution.

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Product

ServiceTitan Certification Fuels E-Commerce Shift for Home Services

ServiceTitan has certified Contractor Commerce in its App Marketplace, enhancing e-commerce capabilities for home service contractors. This certification ensures security and seamless integration, transforming contractor websites into dynamic sales platforms. By automating data flow and offering online purchasing, contractors can improve lead quality and customer experience, meeting modern consumer expectations and gaining a competitive edge.

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Partnership

Contractor Commerce Earns Certification in ServiceTitan App Marketplace

Contractor Commerce has been certified as an official app in the ServiceTitan App Marketplace, highlighting its commitment to security, reliability, and performance. This certification positions Contractor Commerce as a trusted e-commerce solution for home service contractors, aligning with the growing demand for seamless online buying experiences in the home services industry.

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Product

Contractor Commerce earns Certification in the ServiceTitan App Marketplace

Contractor Commerce has earned certification in the ServiceTitan App Marketplace, highlighting its commitment to security, reliability, and performance. This certification process ensures that the app meets ServiceTitan's rigorous standards, enhancing its credibility as a trusted e-commerce solution for home service contractors.

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ServiceTitan, Inc. Profile

Company Name

ServiceTitan, Inc.

Company Website

https://www.servicetitan.com/

HQ Location

Glendale, CA

Employees

501-1000

Social

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Financials

SERIES D