ServiceTitan Overview

ServiceTitan enhances efficiency, increases revenue, and eliminates paper use. Field service management is streamlined with ServiceTitan's comprehensive software.

Use Cases

Customers recommend Call Recording, Tracking & Monitoring Communications, Sales Document Management, as the business use cases that they have been most satisfied with while using ServiceTitan.

Other use cases:

  • Workflow Management
  • Onboarding
  • Campaign Management
  • Engagement Management
  • Products & Pricelist Management
  • Advertisement
  • Contacts History
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using ServiceTitan.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Increase Average Basket Value
  • Establish Thought Leadership
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ServiceTitan Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceTitan works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.

ServiceTitan's features include Recording, Personalization, Dashboard, etc. and ServiceTitan support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceTitan analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We also have a large new construction department in which ServiceTitan is not built to handle the workflow...." Peer review by Program Manager in Corporate

ServiceTitan, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceTitan

Top Industries

  • Construction
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ServiceTitan is popular in Construction, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on ServiceTitan Use Cases

How does ServiceTitan facilitate Call Recording?

How does ServiceTitan facilitate Tracking & Monitoring Communications?

How can ServiceTitan enhance your Sales Document Management process?

How does ServiceTitan address your Workflow Management Challenges?

What benefits does ServiceTitan offer for Onboarding?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServiceTitan solved their Field Service Management needs. Cuspera uses 1430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

Construction

CASE STUDY LB Capital

ServiceTitan Integrated Financing helped LB Capital boost efficiency and revenue. In 2023, LB Capital did $7.3 million in business. By the end of Q1 2024, they nearly matched that number, projecting ...a 400% revenue increase for the year. Integrated Financing lets customers pay over time, making big jobs more affordable. LB Capital now runs 80-85% of jobs with financing, aiming for 100%. This solution makes payments easier for customers and speeds up cash flow for the business.

CASE STUDY Above and Beyond Service Company

ServiceTitan Dispatch Pro helps Above and Beyond Service Company manage 25 trucks with just one dispatcher. The software assigns jobs based on skill, proximity, and sales data, reducing stress and ma...nual work. Dispatch Pro revealed hidden performance issues among technicians and improved job assignments. The company now sees more revenue, higher technician satisfaction, and better dispatcher experience. They make more money with fewer jobs than last year.

Consumer Services

CASE STUDY Above and Beyond Service Co.

ServiceTitan Pro Products and Integrated Financing helped Above and Beyond Service Co. grow revenue and improve operations. The company used Marketing Pro for targeted email campaigns and Scheduling ...Pro for easy online booking. Dispatch Pro matched the right technician to each job, boosting profits and efficiency. Above and Beyond reached $10 million in revenue and a TitanScore in the top 1% of users. The tools made work easier and improved the customer experience.

Video

Field Features with Margaux | ST-69 Mobile Features

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Frequently Asked Questions(FAQ)

for ServiceTitan

What is ServiceTitan used for?

ServiceTitan is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Call Recording, Tracking & Monitoring Communications and Sales Document Management .

What are the top features of ServiceTitan?

Recording, Personalization and Dashboard are some of the top features of ServiceTitan.

Who uses ServiceTitan?

ServiceTitan is used by Construction, Consumer Services and Information Technology And Services among other industries.

What are ServiceTitan alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for ServiceTitan.

Where is ServiceTitan located?

ServiceTitan is headquartered at Glendale, CA.
lightning

Peers used ServiceTitan for call recording and tracking & monitoring communications

ServiceTitan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for ServiceTitan

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceTitan

ServiceTitan, Inc. News

Partnership

ServiceTitan and Pine Services Group Partner to Deliver Comprehensive Solutions for Commercial and Construction Industries - The Globe and Mail

ServiceTitan and Pine Services Group have partnered to offer integrated field service management, accounting, and ERP solutions for commercial and construction industries. This collaboration aims to enhance enterprise-level growth by leveraging Pine's ERP expertise and ServiceTitan's FSM platform, expanding market reach and providing advanced capabilities for complex operations.

Partnership

ServiceTitan and Pine Services Group Partner to Deliver Comprehensive ...

ProMobi Technologies' Scalefusion has partnered with Hermitage Solutions to distribute its Unified Endpoint Management (UEM) and security solutions across Europe. This strategic agreement enables Hermitage's network of resellers and MSPs to offer Scalefusion's UEM, OneIdP, and Veltar Endpoint Security products, enhancing device management and security for sectors like public administration and healthcare. The partnership aims to address challenges like device proliferation and regulatory compliance, particularly in France.

Partnership

ServiceTitan Partners with Associated Builders and Contractors to Empower Construction Professionals - Yahoo Finance

ServiceTitan has partnered with Associated Builders and Contractors (ABC) to join ABC's Tech Marketplace. This collaboration aims to provide ABC members with access to ServiceTitan's comprehensive software platform, which offers tools for scheduling, billing, and real-time tracking. The partnership includes a member-exclusive benefit of three free months of ServiceTitan subscription, enhancing technology adoption in the construction industry.

Partnership

ABC Supply Syncs with ServiceTitan to Provide Product Data to Contractors

ABC Supply has integrated its product catalog with ServiceTitan, enabling contractors to access real-time product data, pricing, and availability directly within the ServiceTitan platform. This integration streamlines material ordering and inventory management for home and commercial service businesses, enhancing operational efficiency for contractors using ServiceTitans field service management software.

ServiceTitan, Inc. Profile

Company Name

ServiceTitan, Inc.

HQ Location

Glendale, CA

Employees

501-1000

Social

Financials

SERIES D