ServiceTitan Overview

ServiceTitan enhances efficiency, increases revenue, and eliminates paper use. Field service management is streamlined with ServiceTitan's comprehensive software.

Use Cases

Customers recommend Call Recording, Tracking & Monitoring Communications, Sales Document Management, as the business use cases that they have been most satisfied with while using ServiceTitan.

Other use cases:

  • Workflow Management
  • Onboarding
  • Campaign Management
  • Engagement Management
  • Products & Pricelist Management
  • Advertisement
  • Contacts History
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using ServiceTitan.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Increase Average Basket Value
  • Establish Thought Leadership
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ServiceTitan Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceTitan works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.

ServiceTitan's features include Recording, Personalization, Dashboard, etc. and ServiceTitan support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceTitan analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We are solving our dispatching, invoices, quoting, fleet tracking, quoting and maintenance..." Peer review by Juliet W

ServiceTitan, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceTitan

Top Industries

  • Construction
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ServiceTitan is popular in Construction, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on ServiceTitan Use Cases

What makes ServiceTitan ideal for Call Recording?

How can ServiceTitan enhance your Tracking & Monitoring Communications process?

What makes ServiceTitan ideal for Sales Document Management?

How does ServiceTitan facilitate Workflow Management?

How does ServiceTitan facilitate Onboarding?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServiceTitan solved their Field Service Management needs. Cuspera uses 1430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

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Field Features with Margaux | ST-69 Mobile Features

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Frequently Asked Questions(FAQ)

for ServiceTitan

What is ServiceTitan used for?

ServiceTitan is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Call Recording, Tracking & Monitoring Communications and Sales Document Management .

What are the top features of ServiceTitan?

Recording, Personalization and Dashboard are some of the top features of ServiceTitan.

Who uses ServiceTitan?

ServiceTitan is used by Construction, Consumer Services and Information Technology And Services among other industries.

What are ServiceTitan alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for ServiceTitan.

Where is ServiceTitan located?

ServiceTitan is headquartered at Glendale, CA.
lightning

Peers used ServiceTitan for call recording and tracking & monitoring communications

ServiceTitan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for ServiceTitan

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceTitan

ServiceTitan, Inc. News

Partnership

MindCloud and ServiceTitan Announce Strategic Partnership to Streamline Field Service Integrations

MindCloud and ServiceTitan entered a strategic partnership to simplify integrations between ServiceTitans field service management platform and other business applications. This collaboration enables seamless data flow, automates workflows, and enhances operational efficiency for service contractors. The integration aims to reduce manual processes and improve connectivity across accounting, CRM, and inventory systems.

Financial

ServiceTitan to Announce Fiscal First Quarter 2026 Financial Results on June 5, 2025

ServiceTitan will announce its fiscal first quarter 2026 financial results on June 5, 2025.

Financial

ServiceTitan Announces Third Quarter Fiscal 2025 Financial Results - citybiz

ServiceTitan announced its financial results for the third quarter of fiscal year 2025.

Financial

ServiceTitan Revenue Surges 24% to $199.3M in Q3, Platform Growth Accelerates - StockTitan

ServiceTitan's revenue increased by 24% to $199.3 million in the third quarter, indicating accelerated platform growth.

ServiceTitan, Inc. Profile

Company Name

ServiceTitan, Inc.

HQ Location

Glendale, CA

Employees

501-1000

Social

Financials

SERIES D