ServiceTitan Overview

ServiceTitan enhances efficiency, increases revenue, and eliminates paper use. Field service management is streamlined with ServiceTitan's comprehensive software.

Use Cases

Customers recommend Call Recording, Tracking & Monitoring Communications, Sales Document Management, as the business use cases that they have been most satisfied with while using ServiceTitan.

Other use cases:

  • Workflow Management
  • Onboarding
  • Campaign Management
  • Engagement Management
  • Products & Pricelist Management
  • Advertisement
  • Contacts History
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using ServiceTitan.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Increase Average Basket Value
  • Establish Thought Leadership
See all business priorities See less business priorities

ServiceTitan Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceTitan works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.

ServiceTitan's features include Recording, Personalization, Dashboard, etc. and ServiceTitan support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceTitan analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I love how technicians can create quick quotes from estimate templates, show pictures and pricing, good/better/best options and financing and even take payments and signatures on the go...." Peer review by Darius P., Operations Lead, Construction

ServiceTitan, GorillaDesk, GoSpotCheck, FieldEZ, Housecall Pro, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceTitan

Top Industries

  • Construction
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ServiceTitan is popular in Construction, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

ServiceTitan Customer wins, Customer success stories, Case studies

How efficiently Does ServiceTitan manage your Call Recording?

How does ServiceTitan address your Tracking & Monitoring Communications Challenges?

What Are the key features of ServiceTitan for Sales Document Management?

What Are the key features of ServiceTitan for Workflow Management?

What makes ServiceTitan ideal for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well ServiceTitan solved their Field Service Management needs. Cuspera uses 1430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

ServiceTitan ( TTAN ) to Benefit From SPS PoolCare Standardization

SPS PoolCare, the largest residential swimming pool services platform in the U.S., has standardized its operations across over thirty locations on the ServiceTitan platform. This move is expected to ...enhance SPS PoolCare's acquisition strategy and platform expansion by integrating its companies into a single system.

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Best Choice Roofing Surpasses One Billion Shingles Installed, Accelerates National Growth with ServiceTitan

Best Choice Roofing has standardized operations across 80 locations using ServiceTitan's platform, enhancing efficiency and supporting national expansion. The partnership leverages ServiceTitan's tec...hnology to improve workflows, data-driven decision-making, and customer engagement, positioning Best Choice Roofing for continued growth and innovation in the roofing industry.

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ServiceTitan to power SPS PoolCare's 30+ branches

SPS PoolCare will implement ServiceTitan's software across its 30+ branches to enhance operational efficiency and service delivery.

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Above and Beyond Service Company - Hvac And Plumbing - hvac and plumbing

ServiceTitan Dispatch Pro helps Above and Beyond Service Company manage 25 trucks with just one dispatcher. The software assigns jobs based on skill, proximity, and sales data, reducing stress and ma...nual work. Dispatch Pro revealed hidden performance issues among technicians and improved job assignments. The company now sees more revenue, higher technician satisfaction, and better dispatcher experience. They make more money with fewer jobs than last year.

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Guild Garage Group - Consumer Services - Consumer Services

ServiceTitan helped Guild Garage Group standardize operations across 25 home service brands. After joining in 2023, Guild Garage Group reached $250M in revenue and grew to 900+ employees. Goody Garag...e Doors achieved $12M annual revenue. All Four Seasons saw 22% year-over-year revenue growth. A+ Garage Doors generated $90K monthly revenue. ServiceTitan's platform enabled scalable, profitable growth in the garage door industry.

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ENCON Heating & AC - Construction - Construction

ServiceTitan helped ENCON Heating & AC manage both commercial and residential HVAC projects. ENCON needed one software to handle many types of jobs. ServiceTitan gave them a single solution for all t...heir work. The company improved reporting and project management. ENCON now runs operations more smoothly with ServiceTitan.

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Field Features with Margaux | ST-69 Mobile Features

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Frequently Asked Questions(FAQ)

for ServiceTitan

What is ServiceTitan used for?

ServiceTitan is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Call Recording, Tracking & Monitoring Communications and Sales Document Management .

What are the top features of ServiceTitan?

Recording, Personalization and Dashboard are some of the top features of ServiceTitan.

Who uses ServiceTitan?

ServiceTitan is used by Construction, Consumer Services and Information Technology And Services among other industries.

What are ServiceTitan alternatives?

GorillaDesk, GoSpotCheck, FieldEZ and Housecall Pro are popular alternatives for ServiceTitan.

Where is ServiceTitan located?

ServiceTitan is headquartered at Glendale, CA.
lightning

Peers used ServiceTitan for call recording and tracking & monitoring communications

ServiceTitan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.21/5 ★

Read Reviews (158)
Analytics

4.02/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for ServiceTitan

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceTitan

ServiceTitan, Inc. News

Financial

ServiceTitan (TTAN) Reports FY25 Revenue of $771.9M, Up 26% Year-over-Year

ServiceTitan reported a 26% increase in FY25 revenue, reaching $771.9 million, with Q4 revenue up 29% to $209.3 million. Despite a GAAP net loss, the company achieved a non-GAAP net income of $16.5 million. The customer base expanded by 18%, and Gross Transaction Volume rose 23% to $68.5 billion. For 2026, ServiceTitan projects revenue between $895 and $905 million, focusing on growth and execution.

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Product

ServiceTitan Certification Fuels E-Commerce Shift for Home Services

ServiceTitan has certified Contractor Commerce in its App Marketplace, enhancing e-commerce capabilities for home service contractors. This certification ensures security and seamless integration, transforming contractor websites into dynamic sales platforms. By automating data flow and offering online purchasing, contractors can improve lead quality and customer experience, meeting modern consumer expectations and gaining a competitive edge.

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Partnership

Contractor Commerce Earns Certification in ServiceTitan App Marketplace

Contractor Commerce has been certified as an official app in the ServiceTitan App Marketplace, highlighting its commitment to security, reliability, and performance. This certification positions Contractor Commerce as a trusted e-commerce solution for home service contractors, aligning with the growing demand for seamless online buying experiences in the home services industry.

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Product

Contractor Commerce earns Certification in the ServiceTitan App Marketplace

Contractor Commerce has earned certification in the ServiceTitan App Marketplace, highlighting its commitment to security, reliability, and performance. This certification process ensures that the app meets ServiceTitan's rigorous standards, enhancing its credibility as a trusted e-commerce solution for home service contractors.

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ServiceTitan, Inc. Profile

Company Name

ServiceTitan, Inc.

Company Website

https://www.servicetitan.com/

HQ Location

Glendale, CA

Employees

501-1000

Social

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Financials

SERIES D