ServiceTitan Overview
ServiceTitan enhances efficiency, increases revenue, and eliminates paper use. Field service management is streamlined with ServiceTitan's comprehensive software.
Use Cases
Customers recommend Call Recording, Tracking & Monitoring Communications, Sales Document Management, as the business use cases that they have been most satisfied with while using ServiceTitan.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using ServiceTitan.
ServiceTitan Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceTitan works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.
ServiceTitan's features include Recording, Personalization, Dashboard, etc. and ServiceTitan support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceTitan analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The training videos are great, but we would have preferred to have a better onboard where we were taught the system...." Peer review by Heidi Harris
Peer review evidence (same sources as the product rating summary)
"...Data tracking, phone call recording, dispatch efficiency, invoicing, and on and on...." Peer review by Jay C., Systems Development , Construction
"...We don't need separate call tracking, marketing tracking, employee tracking...." Peer review by Dalton S., Office Manager, Consumer Services
"...We are solving our dispatching, invoices, quoting, fleet tracking, quoting and maintenance..." Peer review by Juliet W
ServiceTitan, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceTitan
Top Industries
- Construction
- Consumer Services
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
ServiceTitan is popular in Construction, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
ServiceTitan Customer wins, Customer success stories, Case studies
How does ServiceTitan facilitate Call Recording?
Why is ServiceTitan the best choice for Tracking & Monitoring Communications?
Why is ServiceTitan the best choice for Sales Document Management?
How does ServiceTitan facilitate Workflow Management?
How can ServiceTitan enhance your Onboarding process?
11 buyers and buying teams have used Cuspera to assess how well ServiceTitan solved their Field Service Management needs. Cuspera uses 1430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
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Field Features with Margaux | ST-69 Mobile Features
Frequently Asked Questions (FAQ)
What buyers ask before choosing ServiceTitan
What is ServiceTitan used for?
What are the top features of ServiceTitan?
Who uses ServiceTitan?
What are ServiceTitan alternatives?
Where is ServiceTitan located?
Peers used ServiceTitan for call recording and tracking & monitoring communications
ServiceTitan Competitors
ServiceTitan Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (158) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (158) |
| Analytics | Read Reviews (17) |
ServiceTitan Integrations
ServiceTitan integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceTitan
Software Failure Risk Guidance
?for ServiceTitan
Overall Risk Meter
Top Failure Risks for ServiceTitan
ServiceTitan, Inc. News
ServiceTitan scrapped its Podium partnership. Each company frames it differently.
ServiceTitan ended its integration with Podium, affecting nearly 1,000 contractors. ServiceTitan introduced a certification program requiring partners to meet technical standards and revenue sharing, which Podium declined. The split highlights differing views on partnership terms and competitive practices.
ServiceTitan to Announce Fiscal Second Quarter 2027 Financial Results on September 8, 2026
ServiceTitan will announce its fiscal second quarter 2027 financial results on September 8, 2026. The company will also host a conference call to discuss these results and its fiscal year 2027 outlook.
ServiceTitan Announces Fiscal First Quarter Financial Results
N/A
ServiceTitan Announces Fiscal First Quarter Financial Results
ServiceTitan reported its fiscal first quarter 2027 financial results, highlighting a 25% year-over-year revenue growth to $268.8 million. The company also noted a significant improvement in its non-GAAP income from operations, which rose to $40.8 million from $16.2 million in the previous year. ServiceTitan expects continued revenue growth in the upcoming quarters.
ServiceTitan, Inc. Profile
Company Name
Company Website
https://www.servicetitan.com/HQ Location
Glendale, CA
Employees
501-1000
Social
Financials
SERIES D
