Swell Overview
Swell addresses the challenge of managing healthcare feedback by automating the collection of both private and public responses from patients and employees. This solution enhances online reputation, which is crucial for attracting new patients and retaining existing ones. By improving the patient experience, Swell helps healthcare practices differentiate themselves in a competitive market. Additionally, the feedback mechanism boosts employee satisfaction, contributing to a more engaged workforce. Swell's focus on reputation management and practice experience positions it as a strategic tool for healthcare providers seeking to optimize their service delivery and achieve better outcomes.
Use Cases
Customers recommend Engagement Management, Rating And Review Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Swell.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Swell.
Swell Use-Cases and Business Priorities: Customer Satisfaction Data
Swell works with different mediums / channels such as Social Media. Facebook. Review Sites etc.
Swell's features include Dashboard, Feedback Surveys, and Personalization. and Swell support capabilities include Email Support, Chat Support, Phone Support, etc. also Swell analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I am easily getting Google reviews without having to be pushy towards clients, or having to rely solely on employees to ask clients for reviews...." Peer review by Administrator
Peer review evidence (same sources as the product rating summary)
"...It follows up well with our patients and has made it very easy for them to leave reviews. ...." Peer review by Danton B., Dentist/Owner, Health, Wellness and Fitness
"...In one click clients can leave easy ratings and reviews on google, facebook, yelp, whatever...." Peer review by Jeff Burg
"...It provides a platform and system to consistently ask our customers for their feedback...." Peer review by Nathan M., owner
Swell, Hakema.io, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Swell automatically collects private and public feedback from patients and employees. Healthcare practices can use this feedback to enhance their practice experience.
Popular Business Setting
for Swell
Top Industries
- Health, Wellness and Fitness
- Computer Software
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Enterprise
Swell is popular in Health, Wellness And Fitness, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.
Swell Customer wins, Customer success stories, Case studies
What solutions does Swell provide for Engagement Management?
How does Swell facilitate Rating And Review Management?
How efficiently Does Swell manage your Customer Feedback Management?
Why is Swell the best choice for Sales Review & Feedback?
What Are the key features of Swell for Sending & Publishing Communications?
11 buyers and buying teams have used Cuspera to assess how well Swell solved their Reviews and Reputation needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Smile Doctors - Hospital & Health Care - Very Large
Next Level Urgent Care - Hospital & Health Care - Large
Sierra Neurosurgery Group - Hospital & Health Care - Medium
Utah Orthopaedic Specialists - Hospital & Health Care - Medium
Peers used Swell for engagement management and rating and review management
Swell Competitors
Swell Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (58) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (58) |
Swell Integrations
Swell integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Swell
Overall Risk Meter
Top Failure Risks for Swell
Swell CX. News
Swell Launches Employee Experience Insights to Give Healthcare Organizations Real-Time Employee Feedback
Swell introduces Employee Experience Insights, providing healthcare organizations with real-time feedback to enhance workplace satisfaction and performance.
Swell CX. Profile
Company Name
Swell CX.
Company Website
https://www.swellcx.com/HQ Location
Salt Lake City, Utah
Social
Financials
SERIES A
