cuspera logo CUSPERA

Compare Swell vs Hakema.io

Comparison Summary

For Swell vs Hakema.io comparison, Our AI algorithm looked at 639 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Swell and Hakema.io to solve their respective business needs.

Pros and cons of Swell and Hakema.io

Swell is more suited to businesses that require Engagement Management with Social Media and Rating And Review Management with Promotions where as Hakema.io is focused towards Customer Feedback Management and Engagement Management .

logo Swell

Focus area

Software Failure Risk

  • medium

logo Hakema.io

Focus area

Software Failure Risk

  • medium

About

Customer engagement tools to boost online presence and gain new customers

Online Booking and Marketing Made Easy

Financials

SERIES A

CRUNCHBA

Business Need

Total Processes
(we found evidences for)

24

22

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales review & feedback


communication management

sending & publishing communications


social media management


helpdesk management


workflow management


products & pricelist management


generation of new leads


sales document management

contract management


promotion management


lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • text SMS

  • website

  • Facebook

  • Twitter

  • Instagram

  • See 5 more
  • e-mail

  • social media

  • promotions

  • text SMS

  • website

  • Facebook

  • Twitter

  • Instagram

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Business Setting