GorillaDesk Overview
This is a summary of the comprehensive capabilities and benefits of GorillaDesk based on over 1604 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
GorillaDesk, FieldRoutes, RazorSync, Commusoft, WorkWave PestPac, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if GorillaDesk is right for your needs? Our Cuspera AI engine can evaluate how GorillaDesk fits your specific business needs, industry, and context. Get your personalized assessment report today.
GorillaDesk supports business activities such as:
- PEST Analysis
- Sales Document Management
- Helpdesk Management
- Engagement Management
- Contacts History
GorillaDesk can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Efficiency, and Improve Internal Communications. It can help manage these activities if you use Mobile and Phone Calls for these needs. As a solution, GorillaDesk's capabilities include Templates, Personalization, Recording, etc.
GorillaDesk Consumer Services Vertical is its biggest customer base.
Reviews
"...There's a ton more I can list but suffice it to say, I recommend this to anyone I know who has not only a pest control business, but any business with recurring customers...." Peer review by Serge B., Owner, Consumer Services
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well GorillaDesk solved their Field Service Management needs. Cuspera uses 1604 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using GorillaDesk.
Use Cases
Peers recommend PEST Analysis , Sales Document Management , Helpdesk Management , as the business use cases that they have been most satisfied while using GorillaDesk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| PEST Analysis |
4.71/5 ★ |
"...There's a ton more I can list but suffice it to say, I recommend this to anyone I know who has not only a pest control business, but any business with recurring customers...." Peer review by Serge B., Owner, Consumer Services |
| Sales Document Management with Mobile |
4.87/5 ★ |
"...The Customer Portal allows them to view any estimates you ve created for them at a glance, and when they re ready, sign an estimate digitally from anywhere, on any device with our eSignature functionality. ..." Estimating Software For Pest Control, Lawn Care, and Pool |
| digital signature |
4.83/5 ★ |
"...GorillaDesk will notify you in the app once a customer has signed their document...." Electronic Signature Software for Pest Control & Lawn Care |
| proposal & quote management |
4.78/5 ★ |
"...Gorilladesk's customer portal software allows your customers to view quotes, check appointment details, pay invoices, & so much more...." Customer Portal Software For Pest, Lawn, & Pool Businesses |
| contract management |
4.84/5 ★ |
"...If that wasn't enough, every time I added a program they would make me sign another 2 year contract. ...." Peer review by Pete L., Owner, Consumer Services |
| Helpdesk Management with Phone Calls |
4.93/5 ★ |
"...Gorilla desk helps keep me organized and in compliance with state requirements for reporting chemical usage...." Peer review by Travis M., Owner |
| PEER EXPERIENCES | |
|---|---|
| PEST Analysis |
4.71/5 ★ |
"...There's a ton more I can list but suffice it to say, I recommend this to anyone I know who has not only a pest control business, but any business with recurring customers...." Peer review by Serge B., Owner, Consumer Services |
|
| Sales Document Management with Mobile |
4.87/5 ★ |
"...The Customer Portal allows them to view any estimates you ve created for them at a glance, and when they re ready, sign an estimate digitally from anywhere, on any device with our eSignature functionality. ..." Estimating Software For Pest Control, Lawn Care, and Pool |
|
| digital signature |
4.87/5 ★ |
| proposal & quote management |
4.87/5 ★ |
| contract management |
4.87/5 ★ |
| Helpdesk Management with Phone Calls |
4.93/5 ★ |
"...Gorilla desk helps keep me organized and in compliance with state requirements for reporting chemical usage...." Peer review by Travis M., Owner |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1604 insights from peers and experts to help you assess how these GorillaDesk use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for GorillaDesk
What is GorillaDesk?
What is GorillaDesk used for?
What are the top features of GorillaDesk?
Who uses GorillaDesk?
What are GorillaDesk alternatives?
Where is GorillaDesk located?
Popular Business Setting
for GorillaDesk
Top Industries
- Consumer Services
- Accounting
- Construction
Popular in
- Small Business
- Large Enterprise
Peers used GorillaDesk to Acquire customers and Enhance customer relationships
GorillaDesk Alternatives
Peer and Expert Opinion on Features
for GorillaDesk
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (46) |
| Personalization | Read Reviews (38) |
| Recording | Read Reviews (30) |
| Alerts: popups & Notifications | Read Reviews (14) |
| Calculator | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (46) |
| Personalization | Read Reviews (38) |
| Recording | Read Reviews (30) |
| Alerts: popups & Notifications | Read Reviews (14) |
| Calculator | Read Reviews (9) |
IT and Other Capabilities
for GorillaDesk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (70) |
| Data Import | Read Reviews (262) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (70) |
| Data Import | Read Reviews (262) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (57) |
| Chat Support | Read Reviews (19) |
| 24/7 Support | Read Reviews (286) |
| Email Support | Read Reviews (27) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (57) |
| Chat Support | Read Reviews (19) |
| 24/7 Support | Read Reviews (286) |
| Email Support | Read Reviews (27) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (222) |
| Analytics | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (222) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for GorillaDesk
Overall Risk Meter
Top Failure Risks for GorillaDesk
Vendor Profile Details
Company Name
GorillaDesk
Company Website
https://gorilladesk.com/HQ Location
4260 NW 1st Ave, Boca Raton, Florida US
Employees
11-50
Social
Financials
PRIVATE
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