FieldEZ Overview

FieldEZ revolutionizes field service operations by automating workflows to enhance efficiency and productivity. Businesses can streamline their field operations, reducing manual tasks and improving resource allocation. This software supports seamless integration with third-party plugins, allowing for easy customization to fit specific operational needs. By leveraging AI-driven data analytics, FieldEZ empowers field managers with predictive insights, assisting in informed decision-making. The software also aids in improving customer satisfaction through optimized service delivery. As a practical tool for daily operations, FieldEZ is a critical asset for businesses looking to enhance their field service management capabilities.

Use Cases

Customers recommend Order Management, Sales Document Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using FieldEZ.

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Workflow Management
  • Engagement Management
  • Billing And Invoice Management
  • Customer Feedback Management
  • Sales Call Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using FieldEZ.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
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FieldEZ Use-Cases and Business Priorities: Customer Satisfaction Data

FieldEZ works with different mediums / channels such as Offline. On Premises. Phone Calls etc.

FieldEZ's features include Ticketing, Dashboard, Alerts: Popups & Notifications, etc. and FieldEZ support capabilities include Chat Support, Email Support, Phone Support, etc. also FieldEZ analytics capabilities include Analytics, and Custom Reports.

Reviews

"...FieldEZ contains all basic field management functions including scheduling, dispatch, invoicing, billing, e-signature, reporting, etc...." Peer review

FieldEZ, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, Housecall Pro, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FieldEZ offers affordable, flexible, and configurable field force management software for small and medium businesses. It is ranked #1 by Capterra, a Gartner company.

Popular Business Setting

for FieldEZ

Top Industries

  • Information Technology and Services
  • Computer Software
  • Pharmaceuticals

Popular in

  • Enterprise
  • Mid Market
  • Small Business

FieldEZ is popular in Information Technology And Services, Computer Software, and Pharmaceuticals and is widely used by Enterprise, Mid Market, and Small Business.

FieldEZ Customer wins, Customer success stories, Case studies

What Are the key features of FieldEZ for Order Management?

How can FieldEZ enhance your Sales Document Management process?

How does FieldEZ address your Collaboration Challenges?

How can FieldEZ optimize your Social Media Analytics Workflow?

11 buyers and buying teams have used Cuspera to assess how well FieldEZ solved their Field Service Management needs. Cuspera uses 1073 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

A Swedish healthcare major - Hospital & Health Care

FieldEZ's asset management solution helped a Swedish healthcare major modernize field operations. The company faced challenges with manual data entry, errors, and inefficient tracking of field staff ...and service tickets. FieldEZ provided software to track staff, manage service tickets, and offer real-time visibility. The solution improved customer experience, increased efficiency, and enhanced resource use. The company saw better productivity, cost savings, and faster response times.

Read on →

Indian arm of a leading international home appliance manufacturer - Consumer Electronics

FieldEZ’s order management and field service modules helped an Indian home appliance manufacturer improve sales by 60%. The company faced issues with manual data entry, errors, and lack of visibility.... FieldEZ enabled mobile attendance, leave management, and real-time data capture. The solution improved sales engagement, closing cycles, and resource utilization. The rollout covered the pan-India sales team in just 1.5 months.

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Leading Indian manufacturer of computer hardware and provider of IT services - Computer Hardware And IT Services

FieldEZ, a mobile workforce management solution, helped a leading Indian IT hardware manufacturer improve field engineer productivity. The company faced challenges with a legacy system, low SLA compl...iance, and high costs. FieldEZ provided real-time visibility, workflow customization, and seamless CRM integration. SLA compliance rose from 30% to over 95% in two years. The company saw a 10% increase in volumes handled and a 25% improvement in field force utilization.

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Frequently Asked Questions(FAQ)

for FieldEZ

What is FieldEZ used for?

FieldEZ is a Field Service Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Order Management, Sales Document Management and Helpdesk Management .

What are the top features of FieldEZ?

Ticketing, Dashboard and Alerts: popups & Notifications are some of the top features of FieldEZ.

Who uses FieldEZ?

FieldEZ is used by Information Technology And Services, Computer Software and Pharmaceuticals among other industries.

What are FieldEZ alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and Housecall Pro are popular alternatives for FieldEZ.

Where is FieldEZ located?

FieldEZ is headquartered at 5703, Gissing Pl, Fremont, CA 94536, US.
lightning

Peers used FieldEZ for order management and sales document management

FieldEZ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (18)
Analytics

4.43/5 ★

Read Reviews (46)
Custom Reports

4.32/5 ★

Read Reviews (104)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (18)
Analytics

4.43/5 ★

Read Reviews (46)
Custom Reports

4.32/5 ★

Read Reviews (104)

Software Failure Risk Guidance

?

for FieldEZ

Overall Risk Meter

Low Medium High

Top Failure Risks for FieldEZ

FieldEZ Technologies Pvt Ltd News

Product

Computer Vision in FSM: Automating Equipment Diagnostics with AI-Powered Image Recognition - FieldEZ Technologies

FieldEZ Technologies is integrating AI-powered image recognition and augmented reality into its Field Service Management (FSM) platform. This innovation allows technicians to diagnose equipment issues by capturing images, reducing downtime and improving first-time fix rates by 20-30%. The AI-driven solution enhances service efficiency and customer satisfaction, offering a strategic advantage to FSM organizations.

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Product

Low-Code Platforms in FSM: Empowering Technicians to Customize Without Coding

FieldEZ Technologies is pioneering low-code platforms in field service management (FSM), enabling technicians to customize workflows and forms without coding. This approach enhances service delivery and productivity by allowing field teams to adapt processes in real-time. FieldEZ's mobile-first, low-code FSM suite, including ServiceEZ, supports user-driven customization, offering advanced reporting and integration capabilities. This empowers technicians to become "citizen developers," significantly reducing development time and costs.

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Product

Digital Twins in Field Service: Bridging the Physical-Digital Divide for Proactive Maintenance!

The article discusses the transformative role of digital twins in field service management (FSM), highlighting FieldEZ's integration capabilities. Digital twins create virtual replicas of physical assets, enabling real-time monitoring, predictive maintenance, and proactive decision-making. FieldEZ facilitates seamless integration with IoT systems, enhancing technician productivity and reducing downtime. This technology optimizes service operations, reduces costs, and improves SLA compliance, representing a significant advancement in FSM.

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Product

Field Service SLA Management Automate, Track & Resolve with FieldEZ

FieldEZ has introduced an AI-powered SLA automation engine for field service management. The solution enables businesses to configure and enforce complex service level agreements across diverse customer segments and geographies. Key features include automated escalations, real-time SLA tracking, and tools to reduce violations and improve first-time fix rates. The platform supports time-based, fixed, and field-specific SLAs, driving accountability and operational efficiency for service organizations.

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FieldEZ Technologies Pvt Ltd Profile

Company Name

FieldEZ Technologies Pvt Ltd

Company Website

https://www.fieldez.com/

HQ Location

5703, Gissing Pl, Fremont, CA 94536, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A